Highly professional people. They took good care of me. There's a reason they've been in business as…read morelong as they have. It was my first time there and I will absolutely be back.

Lenny is a real craftsman. He custom made this ring and matching wedding bands (not shown here) a…read morefew years back for me. You pay for quality at this place but it's lifetime stuff and Lenny takes great care of his customers long after the sale. Recently, I walked into a couple of other jewelers looking for several hundred dollars to dip the rings, Lenny does these things for his customers and it's included when you buy. I hate making the drive but if your lady is worth it, buy jewelry that's worth it. Good work Lenny & Crew, now move back north! Jay Rattmann

Brought in A bunch of antique watches my grandfather me. I most of them just needed batteries but…read moresome I wanted to see if anything could be done for. Staff were friendly from start to finish, and were very professional. The batteries were priced a bit steep at $20/watch--but the store is in the mall and needs to keep the lights on right? I had a question about one of my watches that went unacknowledged, but I think I may have been trying to ask at the wrong time. I do not know what else this shop can fix, as they were seemingly unwilling to look at my automatic watch (although it is in quite bad shape) and the quartz watch I have that's in rough shape also didn't get looked at. So, I would call and see if they can solve your issue prior to going in. Overall I had a nice experience and would go back, probably not for batteries though.

Love this place. My eagle claw on my chain was broken and they fixed it for no charge. They also…read morecleaned it. Very nice people and fast, great quality work!!

I needed a couple of watch repairs. Ken was fabulous. I found him to be very professional & solid…read moreon pricing. He was a pleasure to deal with.

So ken who owns/runs this jewelry store also rents rooms out of his house for people to live. All I…read morecan say is look at how this man lives and you tell me if you think he runs a successful jewelry store. When time came for me to move out after only being there a month he owed me my 1000$ in security deposit. When we sat down to figure the difference of what he owed me he had to get this lady because "his anxiety goes up" figuring out simple math(subtraction) of 1,000-271. So this moronic lady had to hold his hand to figure it out. Idk about you but owning a jewelry store you probably have most of your transactions over a 1,000$. He also has to have Alzheimer's or something because every week he would ask me what days I had off when my schedule for work never changed. I told him I bought a mattress for the new place I was moving to and I shit you not 2 mins after he asked me if the mattress up stairs in his house was mine. Like I just told you I bought a mattress and it's being delivered. The entire house smells like dog piss and shit, no air conditioning in the upstairs, just all around sad. He would also invite people to his house to discuss business which I was completely appalled by that considering the smell and how dirty it was. I would be ashamed to invite people to my house if that's how it was. Save your time/money and go to someone who's right in the head.

I'm so happy we stumbled across this shop because we had the greatest time there!…read more It is a little shop with three rooms of "booths" by different artists. There truly is something for everyone here--I came here with three friends and we all left with something. There are knick knacks/figurines for the house, jewelry, pillows, plushes, a small selection of clothes (coming soon I believe), embroidery pieces, totes, paintings, paper crafts--literally every kind of fiber art you can think of. They are all priced super well too (I'm from NYC so I'm used to the NYC hipster tax). I left with a jewelry box and a "botanical bottle" and I cannot stop obsessing over them. The owner is the sweetest lady and I loved chit chatting with her. She would also stop whatever she was doing to tell us about the artists/booths we were browsing through. She definitely made our day 100x better and we would come back just for her if we're ever in the area again :)

Great Little shop, very eclectic and strange in a good way. If you find yourself in that area stop…read moreon by you will spend hours just looking at all of the different things unique artists that are local and the displays are amazing

I recently purchased a piece from Janvier Jewelers, and I cannot recommend them highly enough. From…read morestart to finish, the experience was professional, transparent, and genuinely enjoyable. My salesman Daniel Sadik, was incredibly patient and knowledgeable. He took the time to understand exactly what I was looking for and guided me through the selection process without any high-pressure sales tactics. I also had the pleasure of meeting the owner, Mark Janvier. It's clear that Mark takes immense pride in his business and his customers. Thank you, Mark and Daniel! If you are looking for a trustworthy jeweler with a sophisticated selection and a team that treats you well, go to Janvier Jewelers. This is a family owned and established business. I will certainly be back for my next purchase!

Stopped by while visiting the mall. Their collection of Seiko watches caught my eye. As soon as I…read moreentered I was greeted and given the full attention of one of the salespeople. he was a bit overbearing, as all jewelry store attendants tend to be, but overall a very nice guy. He seemed very knowledgeable of their collection and the benefits of buying a Seiko from Janvier as opposed to anywhere else. I did not feel too pressured to buy anything, and was able to look for as long as I wanted before letting the salesman know I was heading out. Overall not a bad experience.

Excellent customer service here. They were honest with me and I feel I was given a fair price. I…read morestrongly recommend doing business with these kind folks

I had a wonderful experience! The customer service was super friendly, and the prices were really…read morefair. I was truly happy with my visit and would definitely return. I highly recommend them! Thank you!

Came into this location late last year looking to purchase my first Rolex watch and I was put in…read moretouch with Victoria who was my sales rep. I got the call a couple of weeks ago that a watch was in for me, but I had since moved across the country. Victoria could not have been more helpful in ensuring that I was still able to obtain my watch and went out of her way to accommodate me. I now have my first Rolex and looking forward to more in the future. Excellent service here!

Went to Radcliffe with a friend in June that is a watch collector. He introduced me to Trae who…read moregave me a tour of the Rolex watches and explained to me the history of Rolex and their mission. In looking at the watches I really liked the air king and ordered one. I received the call that my watch was in and set up an appointment to pick it up. Trae was not in that day so he set me up with Amad who took me into the Rolex room and went over everything about the watch from maintenance, winding, and even wearing it in water. The service is 1st class as Amad answered every question I had, provided some drinks & snacks as you felt like you were hanging out with friends. I highly recommend Radcliffe Jewelers when you are in the market for quality jewelry and watches

Was met with not having appointment for service at the door so we had to find another Jewelry…read morestore. Please call to make an appointment first so you don't get disappointed and waste time.

Best jewelry store in the area! Excellent insurance appraisals. Expert repairs and new jewelry…read morecreation. Friendly service and convenient appointments. They are now by appointment only, but if you go to their website, it's easy to get one. I absolutely LOVE their estate collection for one-of-a-kind treasures. Worth the visit!

Oh how happy I am with my "new" wedding ring! Well, actually I have been wearing my ring for many…read moreyears, but because of my enlarged knuckle due to osteoarthritis, I had to stop wearing it. I just couldn't get it back on my finger. Alesia saved the day with her artistry and replaced the bottom half of my ring with a gold self-adjusting shank. My ring couldn't be more perfect! It looks beautiful and no longer causes me anxiety and pain when having to take it off. It slides easily over my knuckle and then adjusts to the much smaller base of my finger. I am so grateful to Alesia and her daughter Kaitlyn for their expertise and kindness in resolving my issue. I LOVE my ring and am so happy with it!!! Thank you, Adele Friedrich

BLATANT RACISM. After waiting over 4 weeks of waitingmy boyfriend and I (we are an interracial…read morecouple) went there to pick up a ring where a few small diamonds had fallen out. When we picked it up there was STILL a diamond missing, and the clerk said the technician didn't put it in tightly and it must of fallen out again..... I work in customer service myself, so I kept my cool and politely explained why I was NOT going to pay for the poor quality of the repair or AND pay more than the agreed price even with a diamond missing! Then tech came out she looked at us and immediately became rude and hostile. We decided to pay anyway just to get away from her... We put the credit card on the table to pay and the tech said " I'm tired of this shit!" And SNATCHED the ring out of my hand and told me she was TAKING ALL THE REPAIRED DIAMONDS OUT! (Keep in mind, neither of us yelled once.) We told her she cannot treat customers like this (she just seemed like an angry woman).... But she kept the ring, and CALLED THE POLICE on me and told her coworker she has no problem "cursing out a black girl". Im sure there have been people unhappy with the service, and we doubt she called the cops on customers...I made sure to stay calm the whole time so claiming I was "threatening" would be out the question. When the tech called the police and we heard the operator TELL her to keep the diamonds inside if we are willing to pay. But she still told the police to come. When the cop got there he sized me up, talked to the tech and then came out and told me to i had two choices: sign a statement saying that I decided to DENY PAYMENT or pay in full now..... But WE ALREADY GAVE her the credit card! At that point we didnt want to pay for anything for how horrible we were treated. Long story short... The officer stood there while we patiently waited for the tech to dismantle the ring and take out all of the repaired diamonds. Im sorry to say I was intimidated to speak up further. Especially with what goes on the news. That store should not be allowed to treat customers like this! And for a tech to SNATCH my own ring out and talk about my skin color? How is that relevant?