Visited: Wednesday - December 2, 2015 - 10AM (Manoa Shopping Center)…read more Although this store is about the size of a living room, rings, watches, necklaces, bracelets, of all colors, shapes, sizes and price ranges are available. Entrance is impossible unless personnel permits access. A buzzing sound signals door release. Frankly, I'm here primarily for watch battery replacement. I wait while the work is completed. It generally takes less than five minutes and is inexpensive. On this visit, I requested repair of my flexible watch band or a suitable replacement. The repair commenced since no flexible watch bands existed. I was happy with the results. I will return.

I have an unfortunate experience to share about Best Jewelers in the Manoa Shopping Center. I don't…read morerecommend you do business there based on my experience. In early January, I took a gold watch bracelet to them to have two links made to lengthen the bracelet. While in their possession, I inquired almost weekly for an update on an estimate for cost and time needed to perform the work but never received it. After about two months of waiting, I decided I'd take it back and have someone else work on it. When I went to pick it up, Sonya the store manager, handed it back to me in pieces. I started putting it back together when I noticed there were pieces missing. Had I not checked, Sonya would have let me leave the store with it in that condition. After pointing out the missing pieces, she said she would look for the missing parts and have it ready the next week. So I came back the next week and the bracelet wasn't there. I wasted my time going to the store when they could have called me to let me know it wasn't there. I was told to come back again the following week. I came back the next week and when I inspected the bracelet again, I found that it was again missing parts, but now it had been damaged. It looked like one or possibly more of the links had been hit with a hammer. How they managed to damage it so badly I have no idea. The parts damaged shouldn't have even been handled at all. I'm now waiting for Sonya to again resolve this but at this point, this watch bracelet is likely a loss and will need to be claimed as such by their business insurance. The cost is almost irrelevant though as this bracelet is irreplaceable. Don't take your valuables to Best Jewelers because they may end up like mine - ruined.

"I reached out to Andrew regarding a watch listed on his website. After discussing the total cost…read moreand the value of my potential trade-in, we quickly reached a mutually beneficial agreement and scheduled an appointment at his office. Overall, it was an exceptional experience characterized by fair negotiation and highly personalized service." Highly recommend. Eric,

October 29, 2025 Second transaction with Andrew.... another…read more5-star experience! A gorgeous, MINT condition Rolex Submariner with a Green ("Starbucks") Bezel! All I had to do was ask Andrew to procure one, and in a couple of days, he obtained a virtually brand-new Submariner with the coveted green bezel that keeps perfect time--and has the box and all the papers. Andrew smoothly adjusted the band and explained every nuance of the Rolex so that I would have the best experience with my new watch. Plus, Andrew's price was absolutely fair for this timepiece. As excited as I am to have this AMAZING and GORGEOUS watch, I remain equally impressed with Andrew's resourcefulness, candor, honesty, fairness, knowledge, outstanding level of service, friendliness, and passion for watches. He should be YOUR "watch guy," as he is mine. Five stars all the way! === October 21, 2005 First experience with Andrew and Sansom Watches! 5-Star! Excellent experience selling a luxury watch! Andrew is honest, fair, very knowledgeable, and quite personable. I received a very fair price for a gold Cartier tank watch. I'll be back to buy a Rolex from Andrew. Thanks, Andrew for the terrific help and great service!

I visited Precision Watches looking for a pre-owned piece after spotting a Breitling Navitimer on…read moretheir website--which is impressive in its own right. Upon entering, I was greeted by Maddy, who ended up being my personal guide throughout the entire visit. Given that they're an authorized dealer for heavy hitters like Rolex, Tudor, and Omega, it makes total sense they maintain a secure, high-touch environment rather than letting visitors wander freely. Maddy took me up to the second floor where their pre-owned selection is housed. Wow, what a setup! Having around 100 pre-owned watches under glass was a pleasant surprise; most authorized dealers keep only a handful on-site and store the rest off-premises. Maddy was exceptionally patient as we pulled several pieces to try on. When none ended up being quite the right fit, she brought me back to the main showroom to explore new pieces from Tudor and Omega (since Precision isn't a Breitling dealer). The facility itself is gorgeous. The entrance features a double-glass secure vestibule with a buzz-in system. The main showroom is impeccably laid out with distinct brand spaces, and the floor-to-ceiling windows flood the entire space with natural light. Even though it sits right on busy Route 309 in Lower Gwynedd, the acoustics inside make it dead silent--you don't hear a sound from traffic. The only reason for the 4-star rating instead of 5 is the complete lack of post-visit follow-up. I left my name, phone number, and email expecting at least a quick note or periodic check-in. Instead, it's been total crickets over the last few weeks. With such a high level of concierge service in the showroom, a brief follow-up text acknowledging the visit or keeping me in mind for future inventory would have made the experience seamless.

the watch I bought used runs 10 minutes late and it's an Omega ladymatic. It was not cheap so I…read morecan't figure out why it does not run on time and the lapse is big. It's far from me but I have to go there and have them fix it which will be a disaster, perhaps it will be late 30 minutes with a new fix.

Clockworks repaired and tuned up my three house clocks. One was a battery powered wall clock, one…read morewas an heirloom mantle clock that was 140 years old, and the other was a modern 15-year-old mini grandfather clock that just needed cleaning and adjusting. After Clockworks serviced these clocks, they all ran better, looked better, and keep time more accurately. I appreciate the clockmaster's skill and advice how to keep these clock running well. Highly recommended shop. Pricing was fair considering the complexity of the jobs. Now as I walk through the house, I have confidence that my clocks work well.

Had some batteries replaced in a couple of watches. It was done while I waited, watches were set to…read morethe correct time, and he even explained how the timer worked on one of them. The shop itself is fascinating, with clocks and watches of every description on display. Highly recommended!

I foolishly removed the back plate of the watch to clean it and was unable to get it back on. I…read morewent to Fast-Fix to have the back reattached. The woman working the shop was very helpful and kind. She not only put the back on, but she changed the band to a new one I bought on Amazon. Their website said it would cost about $10, but I was given the services free of charge! Highly recommend.

Great job as always. Fixed my Cubs watch. Second hand became loose. This place keeps my watches…read moregoing.

Great selection of men's and women's jewelry. Great customer…read moreservice and great prices!

SCAM SCAM SCAM! Be prepared for prices to be more that 2x…read morefrom what is listed on their website. When I called to ask a question they said they were updating their website, and the price is different because "gold prices jumped". Yeahhhhhh.... not by that much. Nice try. What a waste of time.

They were very helpful - and honest. They told me that there was really no way to restore silver…read moreplate and suggested a product I could use instead.

Excellent service. Amazing Quality. 10/10. Quick and did not take long at all. Recommended to…read moreanyone with jewelry.

I been following Eddie on social media for a while so I had to bring my watch to get it…read moreauthenticated by the man. I recently purchased a vintage Rolex 18038 (1978) sold by Reem - VVS Jewelers. She claimed it was authentic and the watch was in pristine condition and watch never left home. Turns out everything was authentic except the entire bracelet. Turns out you never know...I'm just glad I didn't over pay for the watch. Thanks Eddie!

I was in Manhattan from Seattle and I've had a difficult time finding someone here to work on my…read more1980's Tudor. I left my watch before returning home and they were able to repair it and replace the crystal. It's now keeping perfect time for the first time in years. They were conscientious about shipping it back to me in a safe insured way. Thanks Xavier.

I've been going to Marty for over a decade. This shop knows what they're doing…read more It seems like there isn't anything they can't fix, acquire, or create for you. I bought my wife's engagement ring (custom built from the ground up), wedding bands, and watch here. Marty has yet to turn me away and always finds a way to obtain what I need. His knowledge on the industry is vast and he is a great educator. Everyone has there jeweler they recommend but Marty is the real deal and can do EVERYTHING in house.

I needed some of my old watches' batteries replaced & the owners were really helpful and nice! I…read morealso needed some links to remove. They were finished in 1-2 business days. 2 battery watch replacements and 1 watch to remove links for $60 including tax. I'll be back to get stuff done and maybe even look into their items.

I needed to have a band installed on my watch and they were gracious enough to do that without…read morecharge as a courtesy. Thank you!

Giannini Jewelers is in the heart of Ardmore. I took a ring in to be cleaned. John was very helpful…read moreand my ring looks sparkling and new. Excellent service!