They are always really attentive do a great job, thank you all so much. Just love them! read more

That's So Fetch - Pet Groomers Near Me - Montclair, California

I came to "That's So Fetch!" with the intention that my dog was going to come back safe and sound. After picking up my dog from his monthly grooming service, I noticed he had a limp on his left paw and wouldn't apply pressure onto it. I had asked the woman at the front desk what had happened and she explained he had fell off of the grooming table. This caught my attention because it's unacceptable for any pet to but unsupervised at any time, let alone on a high grooming table. After coming home, his leg had swelled and after taking him to veterinarian, we came to find out it was a sprain. We took precaution on of our own and he has healed perfectly now. We had not been to this salon for a few months now but decided to give it another chance as they explained this was an "accident" and had never had any issues in the past. After calling and scheduling an appointment, the woman on the phone was extremely disrespectful after giving our phone number to her. Her attitude was not appropriate. Since we are past clients, we have history with them and a few notes were written about my pooch. She told us word for word to make sure our dog used the restroom before coming in because he had an accident. If you are working at a dog grooming business, accidents are expected to happen and to willingly throw that information out there while we are setting an appointment, it was pretty alarming considering the fact that our dog came back with a limp from "falling" last appointment. This highly concerns me as our trust is put into these groomers' hands and for my pet to come back hurt is so disappointing. Please reconsider booking here. read more

Always a happy ending when I bring my Mollie here. Always looks so cute. Amazing work and great customer service.

Lindsay takes great care of Nash.... He's a long haired mess and she finds a way to get him all cleaned up. He hated the groomers prior to her but he has come a long way with Lindsay. We wouldn't want him anywhere other than with her and That's So Fetch. read more

That's So Fetch - Nash after visiting That's So Fetch - Pet Groomers Near Me - Montclair, California

I used to love bringing my dog here! But since the groomer he usually see has left. Having to work with the current groomers I did today, they seem to lack the ability to listen or get background on the dog from their owner. While my dog is a lot and completely understands he can be difficult but when you don't get to explain some of the ways to soothe him. But what has turned me off is the groomer calling me, not even knowing my dog's name and the speaking over me. The quickest way to lose a customer is to speak over them and now know their pets name. read more

Best dog grooming service. My three Pom doggies love it and so do we. They are accurate on the time allotted for service and each month they brush the teeth, get the lion cut, cut the paw nails and check the body for fleas or hot spots. Even though I do call at the last minute, Desiree always tries to fit us in. We have been coming here for many years. And now that it's new owners it's truly still a wonderful dog groom shop. Love you and thank you for the great service you provide. read more

I love that's so fetch I've been brining my Maltipoo's here for years !!! Everyone here is so accommodating kind and amazing with my dogs!!! I wouldn't dare take them anywhere else ! Thank you that's so fetch for always making my fur babies always so beautiful read more

Great Service! They are the best. My dog always comes out happy and looking good! Their availability is great and they keep you informed throughout the appointment. They are very patient with my old man (15 yo poodle) read more

Been coming here with our dogs for years; always great service and friendly staff, but today ran into a auburn haired young lady with a bad attitude and a disgusting customer service attitude, the dog peed, imagine that an animal peed on her, buckets according to her nasty voice, I offered to clean it up but it was back in the shop I was in the lobby, she refused to give my wife her name and said she did not have to, hey young lady you work with pets , change your cloths and move on with life, oh and she declared it had never happen to her before, well she just got baptized, welcome to life of pet grooming! Maybe you should find another career as your customer service skills suck!!!!! Paying the clean up fee was well worth it for us, hope you went to lunch on us with it ..... read more

Loved the service and loved the way they treated my fur baby. Will definitely be coming back read more

That's So Fetch - After getting home looking happy and cute - Pet Groomers Near Me - Montclair, California

The ladies here are the best! Took my old lady in to be groomed today and I couldn't be happier. Pepper is a nervous older dog who gets very stressed around certain people. While she went in shivering as usual she came back to be happy with her tail up high and looking adorable. They did exactly as I asked even down to my little lion tail which is an odd request for her look but I love on her. She showed no fear of her groomer when she came out to put her leash on her post groom. That means she liked her because believe me if she is mistreated or afraid of anyone she doesn't let them near her. They grounded her nails without me asking which I appreciate because I forgot to ask for it since she will scratch me up if they didn't. She smells fabulous and the little bandana is so cute. We will definitely be going back here for sure. As a former groomer I am picky about my dogs services and I know good work when I see it. Since I physically can't groom her myself I am glad I found somewhere I can trust. Oh and they were so fast! I had pepper back in just over an hour which is fantastic since she is older and I prefer her to not be in away from home too long. Pepper says thank you for making her nice and comfortable! read more

That's So Fetch - Pepper hanging out post groom happy as can be - Pet Groomers Near Me - Montclair, California

The staff was very sweet & kind. The dogs were both ready for pick up efficiently in less than 2 hours. The dogs were clean, trimmed/deshedded, lightly perfume with bows & bandanna. read more

I had to return with a review of this place. On January 16th I took my dog to be groomed. I sent pictures of how I would like my dog to be groomed. My dogs hair was very long and all over her face, so I put a pony tail in front to get her hair out of her face. They did a horrible job, the groomer just trimmed her hair and put an ugly ponytail with a bow. The picture where it looks like she has two ponytails is how I wanted her hair done, no hair in her face. I was told that the pictures were sent to the person taking care of my dog. Then I was told that the groomer never got the pictures and I was never offered to fix it. I noticed my dog was sensitive on her behind, they said they had to shave the area. My dog had a cut on her left hip (not on her behind). I had to purchase a cone and some antiseptic spray and cream to cure a large infected cut. I requested a refund for their unsatisfactory services and for the cut on my dog. I was denied. (I had previously put a review on the first day of my dissatisfaction, I tried working with the groomers owner to no avail.). As you can see, she has called me a liar! Real professionalism. I have no reason to lie. As you can see in the pictures, the infection/cut is bad. And that last picture, you can't even tell that she was groomed 9 DAYS ago. Don't trust this place with your pet. I think I am owed a refund. The pictures say it all! read more

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Thank you ladies! She came out great, ready for the holidays! She smells good too! Love it! read more

That's So Fetch - Thank you! She came out great, ready for the holidays! She smells good too! Love it! Thank you ladies! - Pet Groomers Near Me - Montclair, California

Check in was great, my fur baby smells/looks amazing! Especially in his cute bandanna. read more

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They always does a really good job, specially with my dog oftentimes being matted. Thanks so much read more

That's So Fetch - Thanks for always make my dog pretty - Pet Groomers Near Me - Montclair, California

Everything went well. Desiree is an amazing groomer. We'll definitely be back with our other dogs. Thank you for everything. read more

My dogs always walk out looking acting like a million bucks. The groomers do such a great job!!!! read more

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I took my senior dog to get groomed today. He gets pretty anxious with grooming but they took their time with him to make sure he had a comfortable experience. His haircut looks great, he smells good, and his nails got trimmed well. Highly recommended! read more

You do not know what are doing . Terrible hair cut to my dog . He leave hair all over the car seats , never happen before with others groomers . read more

I always have a great experience here. I have been taking my Shih Tzu's here for years. They are extremely personable and always helpful and do a wonderful job!! read more

That's So Fetch - Knucky! - Pet Groomers Near Me - Montclair, California

Awe Thank you for such a wonderful job on my HoneyBunny. Nails perfect and cut totally suits her. This place is highly recommended by me! Keep up the great work. You can feel the love in your shop! read more

Expert Canine Stylist. Dez provides meticulous and personalized attention to your pet's grooming needs. Jasper's connection to 'That's So Fetch' began over two years ago and remains ongoing. read more

That's So Fetch - Jasper - Pet Groomers Near Me - Montclair, California

I've been bringing my dog here for well over six years. And she has separation anxiety but she's OK with going to the groomers which makes me feel good that she feels safe there and they do a great job on her Haircutt. They always do it exactly as I want it !! I highly Recommend them for all your pets Grooming needs. read more

Reasonable pricing hair came out Great.The lady that groomed my baby was so nice and she was so sweet with us. Definitely bringing any future pets here and recommending them to everyone read more

That's So Fetch - Pet Groomers Near Me - Montclair, California

This place is amazing they love their animals they're so sweet when they take care of them they're just absolutely amazing!

The ABSOLUTE BESTEST!!!!! Always have my baby smelling the best and she's literally so soft after! They also have pedicure polish

Perfect grooming and so so friendly. Thank you for taking time to fit us in! Our pup smells amazing looks even better. He wasn't afraid at all so that is a huge kudos. read more

I took my little Mimi today to get her groomed and I was nervous about leaving her but the customer service was amazing and they did such a beautiful job on Mimi. I believe Sabrina is the name of the person who took care of my baby . I'll definitely be taking her back there!!!! read more

That's So Fetch - Mimi - Pet Groomers Near Me - Montclair, California

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I had called in yesterday and the owner picked up, super nice lady, I explained to her that my family dog really needed attention. He's a Great Pyrenees and unfortunately my family has not taken good care of him since I've been away for a couple years. She said I could bring him in today (it's not easy to get a Great Pyrenees in the car), once I walked in this lady was super rude to me, immediately claiming they were too busy, despite the owner telling me I could come in. Disappointing read more

this is such a great place. super friendly workers. they make my Teddy all fresh and clean. I highly recommend

I've been coming here a little over 2 years. No matter the groomer, they always do an amazing job. The main thing i love about this shop is they prioritize the dogs experience. They understand different breeds (i have Aussies, which are difficult) but take the time to make sure our 4 legged babies are comfortable and safe. The groomers show so much love and care. Not to mention, they always come out looking soooo cute and clean. read more

That's So Fetch - Pet Groomers Near Me - Montclair, California

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I'm so glad we came here for our puppies first grooming! The staff were so friendly. Deserie did an amazing job with our puppy. I will definitely be returning, I know they're more than capable than catering to my all of my puppies grooming needs! Many thanks!!!!!!! read more

That's So Fetch - After‍‍ - Pet Groomers Near Me - Montclair, California

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We love the owner & groomers! And they treat my pups so well! They remember their name and cater to their sensitive skin needs. My pups always come home with cute accessories. We love it here read more

That's So Fetch - Freshly groomed - Pet Groomers Near Me - Montclair, California

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The staff were kind and informative. Bruce is a long time customer. I'm always happy with his grooming

Took one of my dogs in this afternoon. The service to the dog was good, but customer service leaves something very much to be desired. Last time (within the last two months) we went it was $40 cheaper than this time. When asked, someone stated that our dog was some sort of doodle. When we got him from the pound, we did a DNA test on him and he is not a doodle. She argued saying he was a doodle. I wrote a review on Google, and she stated that we shouldn't own the dog if we can't pay for the price of grooming. Again, the dog is not what she says it is, and it is just plain rude to make the comment. read more

Always great service. She always comes home smelling great! They usually put either bows or bandanas on her. read more

That's So Fetch - Have been coming here for a while now. Always pleased with service and their availability. - Pet Groomers Near Me - Montclair, California

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I've been bringing my little Stetson here for a while now and I've never gotten anything less than kindness and professionalism. Appointments are easy and always kept on time - I have a very busy schedule so this is really important to have found a groomer that's so consistently reliable for me and my little fur baby. He's always so happy when I pick him up! They always do a wonderful job, I could never get him as clean and groomed like they could. Worth every penny! read more

My poor babies! Made an appointment for my two medium sized, straight medium length coat dogs. Both have been groomed multiple times before. 1st time here. When I dropped them off we were first greeted by the intense smell of dog poop. We were told we would get a call/text in a few hours to pick them up. After 3h I reached out for an update, they were not ready. After 5 hours I checked in again and was told they were almost done. By the 6th hour!still no update. I decided to drive back to check on my dogs. When I walked in I could hear one of my dogs barking in the back. They were still not done!!! Decided to wait finally after 6 1/2 hours I finally got my dogs back. Both were extremely stressed and had cuts all over them! I was told my dogs were very difficult which no other groomer has ever told me. The wait was ridiculous almost 7 hours for two dogs. My dogs were beyond stressed and had multiple cuts. The place is so dirty and smelly. My dogs came out smelling like shampoo and poop from sitting in that place for so long. Never went back read more

DO NOT COME HERE!!! If I could I wouldn't give them any stars. I try to book an appt for my senior dog. The LADY TOLD ME TO NOT FEED MY DOG BREAKFAST. All because they don't want to deal with poop. Once I got frustrated about not feeding my senior dog at 7am an wanted to cancel the appointment we just made THEN SHE SAID IT WAS OK TO FEED MY DOG BREAKFAST Seriously I can't with this place. read more