Boarding dogs and cats here means they are locked up and left alone when the grooming staff closes. No airconditioning or human oversight until the next time the grooming shop opens. read more

The folks here really love dogs and treat them as if they are their own dogs. I highly recommend this groomer especially if you have LITTLE dogs. They are great with little dogs and the dogs can sense it. I'm glad that I found this dog grooming facility. Now both of my little ones love going for their bath and grooming. My older dog (15) loves the owner. She wags her tail as soon as she sees her. To me that indicates that the dog is Not scared and that she feels very comfortable with the groomer. ** Best of all ... They do a Great job and they have excellent prices. read more

Sue has been taking amazing care of my Pugs for 6 years. They love to come visit and get spoiled with lots of love & attention. I highly recommend Wags for the professional, quality service and great value with personal touch. read more

Wags Doggie Salon - Pet Groomers Near Me - Upland, California

Loved Wags Doggie Salon thank you for Being so nice it was my first time taking my Dog he loved it. They took real good care of him I'm giving it a 5 star thank you. read more

Wags Doggie Salon - Pet Groomers Near Me - Upland, California

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We love Wags! Sue is so kind and is great with my Jack and Kahlua. She always takes such great care of them and we love bringing them to her! Sue is the best! read more

Sue is absolutely lovely and wonderful, kind and gentle. You can tell she truly loves dogs. I felt so comfortable leaving Tiger with her, as he has had a little anxiety in the past when it's grooming time. Sue has that special "touch"! Thank you so much for your exceptional service and your great prices! You are a gem indeed! read more

We've been going here for 10 years. We love Sue. We can usually get in within a werk and her prices are very reasonable.

Sue is great. She is from the old school, so expect some sass with her smile. She cares about our dogs and you can tell by her work. Our family wishes Sue and her business success. Sue also takes the time to employ the youth. Teaching them a trade that most wont. It's applaudable. Keep up the good work read more

Wags Doggie Salon - Pup - Pet Groomers Near Me - Upland, California

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One star is too many stars to give this business. I have been bringing my standard poodle here for years because of the cheap prices. However, I will NO LONGER be coming to this place because the owner's outbursts of anger and lack of professionalism are not worth the price. The building is dilapidated, the inside has always been dirty and dusty (even when they were located in downtown Upland). The work ethic is hasty and lazy. Sue, the owner, leaves random long tufts of hair on my dog that I have to cut and even out myself when I get home. She never cuts my dogs paws short enough, she doesn't cut her nails or clean the inside of her ears. She is equally terrible at running the administration portion of her business. Countless times I have walked into the salon and gotten help from a A LITERAL 10 YEAR OLD CHILD behind the desk. Once, one of the children called me to let me know my dog was ready to be picked up. When I got there Sue told me that it was a mistake. I'm not sure why Sue needs to employ children but if she treats her employees like she treats her customers I have a pretty good idea. Sue's worst offense, though, is how she treated my mother when she took our dog to get groomed. As a PAYING CUSTOMER my mother tried explaining to Sue, someone PROVIDING A SERVICE for us, how we wanted our dog groomed. She was specifically telling Sue to be extra gentle with a paw pad our dog cut several weeks ago. Sue flew into a fit of rage and screamed at my mother. Saying things like, "how long have I been grooming this dog, don't you think I know how to do it." She then told my mother to take our dog and GET OUT OF THE SALON. This is a completely INAPPROPRIATE AND UNNECESSARY way to treat your paying customers. Especially loyal ones, like ourselves, who have never complained about the disorganization and negligence. And when we dared try and ask for what we wanted, what we as customers are entitled to, this angry white woman screamed abuses. Sue needs to retire. The stress of running a business on the brink of failure has gotten to her and is wreaking havoc on her ability to treat people with respect. Until then, we will take our dog somewhere that doesn't throw their customers out for having the audacity to make reasonable requests. read more

Sue, the owner is fantastic with any animal you bring in! We've been going to her for over 10 years. Her prices are great too!

We have been bringing our babies to Wags for about 15-16 years. Sue has such a wonderful demeanor and treats our dogs like they are her own. Brought our newest babies, Glamour and Ginger, today and they always look and smell great! Today was Ginger, our rescues, third visit. The first time we brought her, she was way too nervous. Sue didn't want to stress her out with the clippers. I truly appreciated the fact that Ginger wasn't pushed. The second time and today, Ginger walks in like she owns the place. No further issues! Thank you Sue and staff for always taking such good care of our babies! read more

Loved how happy Athena walked out I can totally see it in her face Alexia is awesome thank you! Have had bad past grooming experiences (petsmart) so glad I found Wags read more

Wags Doggie Salon - Happy Girl - Pet Groomers Near Me - Upland, California

I thought my pup had fleas and Sue was super helpful and helped us out right away. You can tell they really care about the customer and pets ! read more

Wow!!! The first time i ever came great experience. So tHe second time i didn't think twice to doubt these people. I could not be any more disappointed. My poor child was there all day and comes home in pain.. She's been so uncomfortable and when I took a closer I realized why!! I know I should have looked while I was there but I had so much trust in this lady. Never again read more

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I love wags. My dog Gizmo has been going to Sue for years and she always does such a great job. Gizmo loves Sue! sis such a kind hearted Woman. read more

Rude owner. Establishment lackluster, smelly. Underestimates timing, so give yourself an extra hour or two from what you're quoted after dropping off your pet. If you're not satisfied with the job, expect to be rescheduled a week later and then asked to pay for a full job again. Sure, prices are competitive, but remember, you get what you pay for. Bad service and mediocre grooming results. My baby pup is only 8 months old, she's been there 2x's. Ever since she'd been serviced at Wags she is not comfortable getting her mouth groomed. Our new groomer advised that when she hears the clippers turn on she jumps. I am not happy with the service or results at Wags. I will not return here for business with my dog. read more

Oh my, this groomer is the best. Frodo and Chewbaca love her and she always fits them in and finishes them quick. I drive fifty miles round trip because she is just that good. Also, she cuts them short and gives their little faces the cutest beards! Please give Wags a try! read more

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My mom has the most sensitive shih tzu ever and this is the only place he isn't afraid to go after having bad grooming experiences. She recommended this place because our 4 month old shih tzu mix was in need of major grooming help. Wags gave her the most adorable puppy cut, cleaned her up, made her smell amazing and gave her a cute little bow and a new toy. She left a happy girl. Prices were very reasonable and you can really tell they love their pets. I felt so comfortable leaving my baby there. She told me to give her an hour, and she was done right on time. We will definitely be back soon! It's not big or fancy like petsmart, it's a small little shop but they were sweet to my dog and did a great job. read more

Wags Doggie Salon - Pet Groomers Near Me - Upland, California

They were very rude to us and extremely touchy. I would never do business with these people. The seemed as if though they were kind of disoriented. read more

Great personality from the owner, open on Sundays, very reasonable and competitive price points. The one thing that would make her service a 10 star would be if she groomed cats. Lol. You can't go wrong with her services. read more

We love Sue and her salon! Would never think of going anywhere else!!! So kind, gracious and courteous; she always makes my dogs feel safe, secure and loved read more

This was the only place I took my dogs in the nearly 6 years I was in Upland. Sue is so kind, personable, and excellent at what she does. My dogs always came back perfect with no nicks or uneven cuts. One of my dogs gets hand trimmed and the other is shaved. So fresh and so clean-clean!! She's also treated my ol' girl (RIP PeeWee) who had skin issues. She didn't try to sell me on expensive specialty baths or ointments but was able to help. Thank you!! read more

I've been going to Sue for the last couple of months and I can not complain! Scott always comes out with a huge smile on his face from he great care and attention Sue gives him. She grooms him exactly how I like and she is quick with returning calls! WE LOVE SUE! We will keep coming back to her for as long as possible! Scott's the Peter Pan of Wags. read more

Wags Doggie Salon - Scott will be back to see Sue and the gang. - Pet Groomers Near Me - Upland, California

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We have been coming for over 12 years! Best service ever!!! If I could give more stars I would. They used to be in downtown upland, and recently moved to current location. read more

Wags Doggie Salon - Pet Groomers Near Me - Upland, California

We've been taking my two Shih Tzus to Sue at WAGS for over 5 years. She is so kind to my fur babies and I love their hair cuts. She takes good care of my Rita who has skin allergies. You need to go WAGS if you love your fur babies as much as I do! read more

Wags Doggie Salon - Dexter & Rita groomed at WAGS! - Pet Groomers Near Me - Upland, California

This is by far the BEST doggie salon I've taken my baby girl Luna too. Sue is so genuine and loving with my baby. She helps you out when your fur babies are scared. Great prices and most importantly the puppies love her. Glad I was recommended to her. I highly recommend her too!!!! read more

Wags Doggie Salon - Luna loves Sue - Pet Groomers Near Me - Upland, California

Took My Cat Willow To Sue For Fleas She Gave Her A Flea Bath And Applied Flea Medication . Sue Is Amazing With Animals I Trust That My Fur-Baby Is Safe In Sues Hands read more

Wags Doggie Salon - Willow After Her Bath From Sue - Pet Groomers Near Me - Upland, California

Took my 6 month old lab here for his first time. The owner was very sweet and patient with him and he came out looking great! She arranged for him to come at a time that was less busy to accommodate him and I'm glad I chose this place to take him :) read more

We have been bringing our babies to Wags for about 15-16 years. Sue has such a wonderful demeanor and treats our dogs like they are her own. Brought our newest babies, Glamour and Ginger, today and they always look and smell great! Today was Ginger, our rescues, third visit. The first time we brought her, she was way too nervous. Sue didn't want to stress her out with the clippers. I truly appreciated the fact that Ginger wasn't pushed. The second time and today, Ginger walks in like she owns the place. No further issues! Thank you Sue and staff for always taking such good care of our babies! read more

Sue's little salon is the best. My dogs feel right at home! I wouldn't trust my dogs to be anywhere but here. She treats them like they are hers!! read more

They do a good job grooming my dogs and have reasonable prices. They are not open on Mondays and Tuesday.

Miss Sue did such a great job with my baby, who I know is two handfuls of sweet attitude. Her prices were quite reasonable and she fit us in the next day!! Tip: take cash. read more

Love this lady and this place. She makes my Pepsi look and smell good every time. She always gets me in within 24 hours and my baby doesn't come home traumatized!!! read more

I took my dog Bentley here for the first time today. He was extremely matted, but the price was reasonable and they had him in and out in a reasonable amount of time. The staff was extremely friendly. I will definitely be taking my dogs there in the future. read more

I brought my dog Ginger to WAG's Doggie Salon cause my family member's had recommended them and have had vary good experiences with them on their service's they provide to the doggie's and cat's,And what can I say,Thumb's UP..AWESOME SERVICE.My Ginger came out supper happy and looking stunning.Sue the owner went above and beyond to make sure she was well taken care of.I highly recommend this amazing Salon for your pet's. read more

I have been taking my dog Buddy here for over eight years. He's a "special needs" dog with prior abusive owners. They are the only groomers I will take him to and I now commute from Anaheim to get him groomed. Might not be a fancy looking building but the owner and workers all know him by name and treat him as their own. I highly recommend Wags for any animal owner and especially for rescue dogs like mine. read more

I have taken my yorkie there three times and they have only done a good job once, although the owner is very nice, this last time I took my poor dog she came out butchered. I asked her for a hair cut but with a bear face, my dog looked like a child grabbed the clippers and gave my dog a haircut. Her hair around her face was trimmed very short and in different directions and it was not trimmed to give her a bear face. It's now growing after 3 weeks but going to be awhile before it grows and it's definitely not growing even. When I picked her up my heart was crushed and I regret not saying anything. My dog was even sad. Won't be going back there. read more

I brought my dog Mal in in December after I had a major surgery and was unable to lift the dog into the bath here at home. I called on my next door neighbor's recommendation because their dog always looks great and the owner was super sweet and I was able to get him in for a bath and a face trim the same day. He can be kind of skittish around strangers, but he did well with Wags. He was done in about an hour, and when I picked him up he looked beautiful and he smelled fantastic and stayed smelling good for at least couple of weeks afterward. I will definitely be returning to Wags. They took great care of my dog. read more

It was my first time going to this place and I don't regret it! They were all so kind and friendly to my dog when I left her to get a haircut. The grooming is really affordable compared to other places I tried looking into. I definitely will return to groom my dog here! read more

Sue is great! I take my babies here and only here for their grooming needs. Staff is friendly and attentive. Foxy & Tinker love Wags!!!