How is this place still open? The staff are shocking and the food is not great. Its always empty. I…read morewent for a celebration but due to poor service, it ruined the event. I did reach out to customer services a few times but I just got ignored which makes it even worse. I would definitely not return. Loads of other places in Bluewater where you get much better service and the food is much more reasonably priced.

The atmosphere in the american restaurant is brilliant. The food was not as good as I expected but…read morethe atmosphere more that made up for this. I went with my husband and 20 months old daughter and the staff were brilliant with her. She received crayons and papers and enjoyed all the attention they gave her. The portions are big so worth the money and I would go again on the atmosphere alone. Expect to wait for a little while for a seat to be available but you can either continue shopping in Bluewater or wait at the bar.

Stopped in here on the advice of friends, and what a great suggestion! Service was slow to start,…read morebut the food was worth it. I had a brisket burger, mac n cheese and chocolate shake. Brisket on the burger was pulled & excellent, and not sweet. Mac n cheese was ooey gooey cheesey deliciousness! Great American diner if you get full up on England's other national dishes, kebabs and curries.

The Hot Rod Diner is awesome, great prices, they have a gluten free menu which is fantastic, they…read moremake by far the most excellent, amazing and incredibly milk shakes. The music on the juke box is awesome, they have parking available. They also have food challenges and live bands. Just an outstanding establishment. I recommend The Hod Rod Diner everyday... Every time.

Huge American portion small venue with limited parking. Friendly staff.. hotdogs g is huge so maybe…read moreget one and share with a friend as I struggle to finish mine. The milkshake is smooth but not as ice creamy as I would like, would definitely recommend if you want to huge American food portions.

From the owner: Groumet Burgers, Ribs and steaksread more

Price is ridiculously high yet did didn't taste good at all. I don't mind it been expensive when it…read moretastes great... but in this case. They have wordsearth which also includes colouring along with kids puzzles for kids on kids menu but no crayons, colourings or pen, pencils for kids to use... what's the point having a kiddie sheet then? Wouldn't recommend anyone and not thing back

When you walk past it doesn't look like much but if your craving for a good burger with good…read moreflavour I would recommend gormet burger kitchen the burger I had was the classic cheese burger and it was full of flavour and was beautifully seasoned with and I'll say it again full of flavour

Overpriced and dirty. The staff are rude. I literally saw the woman behind the counter, drop…read moresomething on the floor and then picked it up and added to the order. The tables were dirty. When I asked if a table could be wiped the lady was so rude. Would never return to this place. Burger was ok, but if paying such a high price you expect a clean restaurant with good service.

Not great service, the burger I ordered had raw jalapeños in it, the cheese was too melted, the…read morebuns were falling apart, drinks were flat, overall poor experience, also way too damn expensive. definitely not worth the money. Overrated and underwhelming. Wouldn't eat here again.

Got nothing like what I bought and the customer service after is no -existent. I know food doesnt…read morealways look like pics but at least add the cheese and bigger burgers. I got a kids size burger and didnt even get the chilli bites!

I was shopping with my friend and fancied a milkshake -as you do- and he said this place do the…read morebest ones. So we came here, I got a seat next to a socket to charge my phone and we got a peanut butter and bannana and peanut butter and nutella milkshake. The latter was the best, huge milkshake that half comes still in the jug because it's too big for the glass. That's my kind of milkshake. Glass half over full. The milkshake was really thick, sightly difficult to drink with a straw. The staff were friendly and the place is American themed. Not much else to review seeing as we only went for a shake.

I went to Ed's after dissatisfaction with GBK. Went to Ed's in Soho an age ago and it was good,…read morethis one is not so good though. You go to Ed's for the burgers, the fries and the shakes. The shakes aren't bad. They're suitably gloopy, they come in tons of different flavours and Ed's also do malts, should you desire that Malteaser taste. However. the fries and burgers aren't up to scratch. Ed's brags about its fresh burgers but my burger was clearly of the frozen variety or else it's particularly low quality. The fries are cooked well in advance and left on the hotplate meaning if you want to sit at the bar and get fries and a shake, you get food in about a minute. They've turned up bone dry, as if they were oven chips. And it's a shame. It could be great.