I had a great experience buying my certified used Explorer back in April. My salesman, Ryan was…read morenothing but attentive, kind and knowledgeable, as was everyone else I interacted with at the dealership. There was a minor issue with a sensor, but I was assured that it was probably ok, and would reset itself. I felt good knowing that even if it didn't, my vehicle had a certified warranty. Well the sensor never reset, and I continuously had the "Collision warning system unavailable' error message come up. Long story short, I had to end up getting it serviced. I live at least a good hour and a half from Sherman, so it would have been a major inconvenience for me to return to Bob Utter and then sit and wait for them to repair, or even worse drive there and have to drive back and forth. Ryan made sure to make all of this as painless as possible. He agreed to meet me a little more than halfway, got my car serviced and made sure I had a courtesy car to drive for the duration of my repair. He answered quickly when I needed an update on the status of my repairs. He made sure that my Explorer was returned to me working properly, and clean and full of gas. He took the time to explain the adaptive cruise control to me. I really appreciate Ryan's thoroughness, attention to detail and integrity. Every dealership should have "Ryans" on their staff.

I brought in my really nice sport car, they spent more time taking pictures with it then they did…read moreactually servicing the vehicle. They didn't even blow out the junk in my air filter. It cost me 150 dollars to have to sit there for an hour and a half for them not to even have serviced the vehicle fully. Poor customer service and poor quality of workmanship.

Found the vehicle of my dreams online and had a seamless purchase process all thanks to Jimmy…read moreCrosby and the Vanguard Team in Sherman. I live over 100 miles from this location so it was already an uncomfortable task, but Jimmy went above and beyond to help me get a deal done and transition into my new vehicle upon arrival. Everything was upfront and there were no surprises besides the added benefit of a complimentary OnStar package that I was not expecting. Highly recommend you purchase your next vehicle from Jimmy and Vanguard in Sherman.

gunner was very helpful and the manager justin was patient and willing to work with me. they did a…read morelot to work with me and i appreciate that

Typical dealership bait and switch. The dealership discount is just to get you in, then they…read morecompletely lowball your trade-in. I got a cash offer for $6k more from carvana. Don't waste your time. Gavin the salesman was a nice guy, but I'm not looking for a friend, I was ready to buy a truck. Take your business elsewhere. Wasted 3 hours of my day.

Looked at new 2500 Dodge Ram, Limited. 85k + ttl truck, drove it, and liked it. Went to talk…read morenumbers and then the dealer brings back price sheet with 91k+ttl. This is due to "shortage, dealer add ons, etc, nitrogen tires" This is "gouging" plain and simple! So if you go here, plan on this dealer marking up a vehicle due to shortage vs the sticker price. This is plain and simple gouging.

Tyler is truly exceptional! When I first reached out about a new IONIQ 6, I had concerns about…read morepotential hurdles that might stand in the way of my purchase. Tyler reassured me that the team would do everything they could to make it happen. Even though I wasn't able to make my initial appointment, Tyler stayed in touch and worked with me over the phone--his dedication made all the difference. Ultimately, I decided to make the drive, and I'm so glad I did! Tyler and the entire team were incredible, ensuring a smooth and stress-free experience. I drove home in the car I wanted and couldn't be happier. Hands down, the best car-buying experience I've ever had! *****Side note***** the dealership looks freshly remodeled. So, ignore the old pics here. Look them up on google maps

No communication what so ever they told us a time to pick up my car and when we got there the front…read moredesk lady who i remember telling me the specific time of 7 said that we 1 couldn't pay for our services to the car and 2 they didnt know how to work the online portal so we could pay their absolute insane will not be coming back

It's been a little over six months now since my husband purchased his car from PC classic cars…read more.. we are in California and were a bit hesitant to make a big purchase from out of state. My husband emailed pc classic with an inquiry on his dream car. He was contacted by Jake and was given all of the information he asked for. The entire process was smooth. Transparency and professionalism were exceptional. Sharita from the office was also amazing to work with as well. We contacted Rob king from "mobile works" to do a car inspection (great experience as well) Our purchase was finalized on Monday and the car arrived Thursday afternoon. It's now been a little over six months and my husband is beyond happy with his purchase. Like any classic car (1973 Camaro) it's had some typical issues... but nothing out of the ordinary. In addition, Jake addressed any issues that arised promptly... We had a great experience and look forward to purchasing another car in the future from PC classic cars. lastly, the hardcover book sent with pink slip was such a great gift! Thank you PC classic

Worked with Jake and had a great experience. No pressure purchase. Shipped the car unseen and…read morethat's the first I've done this, but Jake was very patient with me and provided answers and pics to all my questions. Will not hesitate to purchase from again. Fantastic group of folks!

I can not tell you how amazingly proud I am to see customer service at such a high level. We turned…read moremy wife's vehicle in because of a couple recalls. While they had the vehicle, my wife's father passed away. Not only did they offer to bring the vehicle to us but the words and comforting they provided during this exhausting time meant more to us than anything else. I'm glad to know there are still good companies out there willing to go the extra mile. Thank you is not even close to how we feel. Amazing and thankful we bought this vehicle from them.

Best car buying experience ever! Would recommend friends and family. The management team will make…read moresure the best deal is made.