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    Texas Trailers Sales & Service

    4.1 (13 reviews)
    Closed 8:00 am - 1:00 pm

    Services - Texas Trailers Sales & Service

    Trailer repair

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    Review Highlights - Texas Trailers Sales & Service

    Kevin cross, took a look at it and made a couple minor adjustments and set us on our way.

    Mentioned in 3 reviews

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    Travelcamp RV - Jacksonville - About to do a thing!

    Travelcamp RV - Jacksonville

    (64 reviews)

    Greater Arlington

    I was sold a 2018 Winnebago Rv and told it was a 2019. so I was charged the 2019 value for a 2018…read morevehicle. I agreed to one price and by the time they added all of there fees it was a good $30,000 more in price. do Not shop here these people lie and make you sit for hours waiting on the paperwork. Horrible place!

    Bottom line up front, I brought my camper in for a consignment sale to be sold on Travelcamp's lot,…read moreduring which time it was damaged and Travelcamp said it was unable to be repaired due to a lack of repair supplies at their dealership. This entire process took over 8 months of dealing with 4 different managers who often did not return my calls or texts, and placed the burden of coordination within their company and corporate office on me. I brought my camper here and entered into a 90 consignment deal to sell it at Travelcamp. After the 90 days were up, I called to arrange a pickup of my camper so that I could bring it to another dealership to sell since it hadn't sold at Travelcamp. I tried for over a week to get in touch with a consignment sales representative to arrange the pickup but nobody answered, so after a week, I showed up to Travelcamp to pick up my travel trailer. When I arrived, the camper was brought to the front of the lot, and I discovered that a window in the camper had been left open for a period of time which allowed the camper to flood on the inside due to rain storms, causing significant water damage to the inside of the camper. I initially complained about this to the manager about the damage to which he replied that he would have the unit detailed. I told him that wasn't enough and that the water damage inside the camper needed to be repaired, and not simply detailed. He then told me that he didn't "know what to do" and that I would have to take the issue up with the corporate office. I attempted to call the corporate office over 50 times over the following 5 days and never received a response either by phone, email, or text. I left a message on every single call. Additionally I placed at least another 10 calls to the consignment sales team at Travelcamp as well as to the manager that originally signed my consignment sales contract, and still did not receive an answer. About a week after my initial calls, a member from the corporate office returned my calls and said that they couldn't help me, but that another corporate representative would be reaching out to me. I received a call from an individual the next day and they told me that my camper would be repaired on Travelcamp's dime, and that my original consignment manager would be the leading point of contact for all business going forward. Fast forward approximately 3 months: In dealing with the Travelcamp repair center, I was told by the initial manager that I dealt with 3 months after the initial discovery of the water damage inside, that my camper was "repaired" and that "it [was] in better shape than when I brought it in" for its original sale. Additionally as a gesture of good faith, Travelcamp offered to pay for an independent RV inspector to come and inspect the repair job. After the inspection technician and I had inspected the unit, we found an attempted repair job to the camper where an 8"x8" square had been cut out of the wall and then a patch job was attempted where a random piece of material was sloppily glued on top of the existing wall. Additionally, there was white fuzzy material still growing out of the floor of the camper which I presumed to be a result of the previous water damage, and shrunken and rotted wall paneling where water had been soaked up into the side wall of the inside of the camper. I expressed to the service department that the repair job was unacceptable and they told me that due to material shortages, that they would not be able to do anything else for me or perform any further repair job. I told them that they needed to purchase the camper to make it right if it couldn't be repaired. Once again I was told that I would have to deal with the corporate office and that nothing could be done for me at the local dealership. Additionally, the managers tried several times to get me to use my personal insurance to make a claim against the camper to have the damage fixed; a suggestion that I refused multiple times because I didn't want to raise my personal insurance rates for damage caused by Travelcamp. Fast forward another month, and I finally got a meeting with the corporate office sales representative, who was the only positive point of contact from this entire experience. I told him the entire story, 8 months start to finish with this consignment deal, the damage done to the unit, and the botched repair job for which he apologized and bought the camper from me. This is a very brief overview of my experience with Travelcamp. I will not be returning as a customer.

    RV One - Scratches throughout the inside of the Solo.  Poor QC.

    RV One

    (5 reviews)

    My suggestion would be to look for an RV elsewhere because once they get their money they are done…read morewith you. No follow up, they do not return calls. They have no concern over issues they put in writing they would fix and they owe us a tv which we cannot even get an answer about because they will not call you back. Have reached out to the finance bank so they know what is going on with this business. Very disappointed in the whole process, this is not how you run a successful business. Had we known how awful this place was we could never have taken delivery.

    NOT RECOMMENDED!!! GO TO ANY OTHER RVOne LOCATION BUT THIS ONE. I wish we can speak highly about…read moreour experience at RVOne in Gainesville, unfortunately, we can't. For over three years, we were dreaming of purchasing a teardrop trailer, in July of this year, we finally went to RVOne in Gainesville to buy one. Everyone on the floor was nice, the receptionist had a face but once you spoke to her, she lightened up. Once there we sat down with the finance people while the service people gets our 2020 Outback and the teardrop ready to roll. I was happy to get a $100.00 gift card for their shopping center, it's usually only $30.00, I wasn't sure if Brad gave us the $100.00 gift card because I was a veteran or something else. By the time I went out to do the walk around, the service people stated I was required to purchase close to $300.00 worth of equipment and supplies, one is a remote braking attachment that applies the brakes for your Teardrop, A DEVICE THAT COST $249.99, A DEVICE THAT I REALLY DID NOT NEED (didn't know that until we got home). Obviously, they were trying to make their money back in regards to the gift card. WE SHOULD HAVE TAKEN A BETTER LOOK IN THE WALK AROUND. We were tired, it was the end of the day and we drove from Deland, FL. When we finally got the Free Solo OG home, we found a bunch of things wrong with the trailer, Solar connect was not connected correctly, right interior speaker cracking, the adapter for the water hose and sink was not compatible, scratch marks throughout the interior walls, rust stains, the Free Solo Sticker on the passenger side was place crooked. After discovering all this, on July 14, we called RVOne in Gainesville to see what we can do and maybe speak to someone in service. She placed me on hold for about a minute or two and came back to the phone and stated that everyone is busy at the moment and that if she could get my callback number so service can call me back, they never did. I called again and was placed on hold forever, I never got to speak to a service person. They make it very clear to you that they have no responsibility regarding the trailer once it rolls off their lot and if I needed to fix a defective item, I would have to go to the manufacture. What happen to the Quality Care Control Inspection or customer service? On July 18th 2022, we wrote to RVOne explaining our concerns and kindly ask to return the remote braking system and to have RVOne pay for the sink adapter I had to replaced which cost $58.14. We got no reply. We understand that these trailers are parked in Florida hot weather and things are bond to happen but this is a little too much to accept. We had planned to make the Free Solo part of us so yes I replaced all four speakers added LED's and making it more us. So we are not asking for the money we spent on the speakers, etc, we were just asking to be refunded the amount of money we spent on a defective item and for a device that I never needed in the first place. As of Aug 15, 2022, we haven't heard from them. Please save yourself from some negative aggravation and go some where else. ALL THUMBS DOWN RVOne Gainesville!

    Texas Trailers Sales & Service - trailerdealers - Updated May 2026

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