Court Fink is an outstanding sales and technician rep. He was honest and up front and managed to…read moretake care of my needs to sell a 2022 Genesis Toyhauler, that I had cosigned on a loan. It had issues that needed handling and I was anxious to get it sold and minimize my 50,000 dollar loan. After sharing with me the potential cost of repairing the problems and getting close to low bluebook could take some time. Knowing I wanted out as soon as possible, I asked if 20,000 could be the starting price that could move it quick. He said more so as the fall months approach but he thought that was a reasonable start. Signed an agreement on asking price and in less than a couple of weeks, I received a check for 17,000 and the co-sign nightmare was over. Moral to my story, Court Fink and Sunshine RV will be my go to if I am ever in the market for an RV. Further more, I'll never co-sign for anyone including family. If they default a the co-signer has deeper pockets they'll come after you because the defaulting party are less likely to respond to the lending party. Tough lesson to learn if it involves family.

This review is long overdue…read more Last July, I bought a Coachmen Nova 20C from Sunshine State RVs. I live in California, so buying an RV from a dealer across the country was a pretty big decision. Before buying, I spent months researching Class B vans. During that time, I found Sunshine State RVs' YouTube channel, and honestly, it became one of my favorite resources. Their videos are informative, well-produced, and show the RVs in a way that really helped me narrow down what I wanted. Those videos played a big part in my decision to buy the Nova 20C. Once I knew which model I wanted, I started shopping around for the best price. After comparing dealers, pricing, and reviews, Sunshine State RVs came out on top. I worked with Austin throughout the buying process, and he was great. He answered every question I had, worked with me on pricing and financing, and never made me feel pressured. Buying my first RV was a little intimidating, but he made the whole process easy. I decided to fly to Florida instead of having the RV shipped because I wanted the in-person walkthrough. Sunshine State RVs even picked my daughters and me up at the airport and brought us to the dealership. When we arrived, the owner, Nick, came over to introduce himself. He immediately let me know about a cosmetic issue that had happened during transport from the Coachmen factory. A tire had been placed inside the RV during shipping and left a stain on part of the flooring. They had already tried everything they could to remove it, but it wouldn't come out completely. What impressed me was that nobody tried to hide it. Nick explained exactly what happened, apologized, and gave me a few options. Everything else on the RV was exactly as expected. Then Corey patiently walked me through every part of the coach. After watching so many of their YouTube videos, I was looking forward to the walkthrough, and it didn't disappoint. He explained everything clearly and answered every question I had. Even after I got home to California, I reached out to him a few times when I couldn't figure something out, and he always got back to me quickly. That kind of support after the sale means a lot. The paperwork and financing were straightforward, and afterward my daughters and I spent a couple of days at a nearby RV park learning the RV before driving it all the way back to California. I thought that was the end of the story, but it wasn't. Sunshine State RVs contacted Coachmen about the flooring issue, and not long after, I received a phone call from Nick, the General Manager of Coachmen Class B. He apologized for what happened and told me they wanted to make it right. Their solution honestly surprised me. They arranged to have my RV picked up from my home in California, transported back to the factory in Indiana, the entire floor replaced, and then shipped back to me. They worked around my schedule and handled everything. Special thanks to Paul at Coachmen for coordinating all the logistics. When I got the RV back, the floor looked brand new. You'd never know there had ever been an issue. I've owned the RV for about a year now, and looking back, I'm just as happy with my decision as I was the day I bought it. Sunshine State RVs earned my business with their pricing, but they earned my respect with their customer service. Austin, Corey, Nick, and everyone else I interacted with treated me incredibly well. Coachmen (Nick and Paul) also deserves a lot of credit for standing behind their product and making things right. Buying an RV is a major purchase, and it's nice knowing there are still companies that genuinely care about their customers after the paperwork is signed. If you're considering buying from Sunshine State RVs, I wouldn't hesitate to recommend them.

Great tow company. Definitely most fairly priced in town. Owners are nice people. Will use again!read more

It is a mystery to me how anyone can give this company a bad review. I have lived in Starke for…read moreover 20 years and have used them exclusively for my towing needs, which have been extensive! (I have 2 older cars.) They are very responsive, friendly, and reasonably priced. Shout out to Kieth the BEST tow driver I have ever met.

Amazing service! Very kind and compassionate workers. Would definitely recommend. Shannon was very…read moreresponsive and attentive. Very glad we were recommended this place!

Martin Berry with RV Care Pros of Melrose quickly responded to our request for repairs to a Solera…read morerv awning. He arrived as scheduled at Keystone Heights RV Resort and solved the problem in short order with a "better-than-new" fix. His professional knowledge, experience and customer relations skills were much appreciated and easily made RV Care Pros of Melrose our preferred rv repair company. Thanks, Ed Y 2022 Grand Design Reflection 337RLS

From the first very prompt answering of my message, I have been completely blown away by these…read morepeople.They are very polite,and I don't mean a in a phony way.you can tell each one is very committed to your needs.I feel like they dedicated to knowing their business and doing it well. Even taking the time to educate the customer. Thank you so much for t your service.I can see you work as a team to bring the best service to your customer .I called on day and the very next day my air conditioner was installed!! I give all 1000 gold star.I wish I was better at writing reviews.you all are stellar to me.Id recommend you to the world.Thanks. yous much.. Sandy Florer

During the initial diagnostic visit, the entire time the technician was more concerned about making…read moreYouTube videos on rv repairs than actually working to find the issues. The technician finished looking around and came to explain that he knew exactly what needed to be done in order to fix all of our issues. He explained that there would be a cheaper option and a very expensive option to get our AC units up and working again, he knew all the parts needed to get us back up and running again. So after All the diagnostic was done we were told that we would get our diagnostic bill and as soon as it was paid, we would get a list by end of day for parts that were needed to fix our issues and quote to do the work, at the time of deposit we would also get an idea of when to schedule for them to come out and finish with repairs. Then I had to reach out to them in the middle of the next day because I still had not heard from them, they threw together a parts list that was not completed compared to what the technician had explained to us. When I responded and said that parts were missing, I was told that additional diagnostic was needed. But would not be charged additional diagnostic, Neither would any additional service call fees for any additional visits. So I reluctantly paid the deposit for parts. I was sent a receipt for parts, but no additional communication on estimated time of arrival for parts or communication on when they would possibly be out depending on parts arrival, Nothing. In my history of dealing with contractors, that's sketchy, Not hearing from them at all after paying for parts. During this time I had reached out and informed them that I had a family member pass away and was working on funeral arrangements as well as needing to travel out of state for another dire family situation so I needed them to keep up with me so I knew what was going on and keep my schedule on track. And I was met with no communication until I called and left an irate voicemail about customer service and communication, and how I felt I was being scammed out of my money. Only then did I get response on an approximation on when parts would arrive, and it would be two weeks and a day later. They were 45 minutes late for appointment, showed up, no word to my wife or myself and just switch off our power. The propane part was incorrectly installed in 15 minutes, but the original technician that came during diagnostic visit was back STILL FOCUSED ON MAKING YOUTUBE VIDEOS FOR the whole 30 mins he was here. Came in, told us EXACTLY what he told us the first time, packed up and left, still with no AC and 10 minutes later I got a labor bill sent to me for $500! At this point, I had had enough with the games. I reached out again and explained that I was not paying $500 for them to be 45 minutes late for a 30 minute job where, the communication sucked, and nothing was fixed properly, was just given the same information as the diagnostic visit, and yet they still needed extra parts that we're supposed to be ordered the first time around. I went back-and-forth with their customer service representative most of the day until they got snippy and said that they would reach out to the owner to figure out what they could do.... The next day I was told that what I signed for was completed and that I would need more parts in order to finish the job where I was then sent another quote for an additional $1200 in parts and labor service call fee. The best thing that they could do for us would be to credit us an hour of labor for all of our troubles. Which I still had to go in and have them change three times because the credit wasn't added on the quote properly.... The numbers just kept going up, after the third time of correcting them I noticed they were still trying to charge that service call fee even after saying they wouldn't for additional visits. Month and half later, I have had a different technician company Fix their mess with far better communication and customer service, and confirmed the parts ordered initially for our Ac unit was not needed, and if they would have done the repairs to our third ac unit that they planned on doing it would have caused a fire because the unit was in far worse condition than they lead us to believe!

We were so disappointed with the service we received from Subaru of Gainesville. Our car was at the…read moreshop for 9 days. During that time, we attempted to contact Subaru multiple times never receiving a call back, or a text. Both my husband and I, on separate occasions had to go up to Subaru just to get an update. Finally, after I made a stink, our agent got together the estimate and sent it over to the dealership for them to review, as they had agreed to cover the cost of repairs. This was the first Subaru we have ever bought. We have dealt with other car dealerships and have not experienced service like this. We are going to have to get some referrals to other mechanics in the Gainesville area, for future repairs.

I have leased both a 2023 and 2026 Subaru Outback from this dealership and both times had a good…read moreexperience with the sales department. I didn't get as good a deal as I wanted on the 2026 but it was a new model year and there were none on the lot and mine was the first order in. I'm not sure if I'll go with Subaru on the next lease however, because the monthly payments ended up being uncomfortable high by the time I finished with the finance department. But in sales, I have worked with Alan Rivas on both cars and he has been great; competent, efficient and not the usual dealership run-around. That's the reason I gave it a five star rating.

Our travel trailer wasn't towing right and we stopped in here…read more The service manager came out right away. Kevin cross, took a look at it and made a couple minor adjustments and set us on our way. He didn't charge us I offered he said no way he saved our trip back to Chicago with our travel trailer towing behind a Buick enclave. They had trailers booked up for the day and he took his time to help us. I would gladly go back there.

Needed emergency service to my boat trailer on a Friday afternoon 1000 miles from home. Kevin…read moredidn't hesitate to make time to look at it. Within a few hours I had a new axle and the piece of mind I was going to make it home without any more trailer issues. Fantastic service.

I was in Gainesville having a tow package installed on my vehicle. After having already called…read morearound back home and being completely underwhelmed by equipment choices and the not so good customer service side of things at both the audio installer shops locally, I thought I'd take a shot and ask the Uhaul tech if there was a good audio install shop he'd recommend. He quickly replied Sound Depot and got me the phone number and address for them. Which I thought was not only nice of him but was above and beyond the norm these days. So I left Uhaul and headed over to meet the guys at SD. Logan greeted me at the door, asked me a few questions and promptly started demo-ing all of their gear. We talked about types of music I listened to and he downloaded some Jazz playlists because I said the best mixed and mastered music sonically is Jazz. We went through all of the speakers in the main display setup and a couple of the brands sounded pretty good but he could tell I wasn't hearing what I wanted yet. So Logan points me to the next display setup which was their more high end speakers. It was kinda hidden off to the side(Focal Speakers). Immediately I was hearing what I wanted. The natural reproduction of the music no boosted highs or lows and warm full spectrum mids. So he set me up a quote for the audio gear and install as well as the installation of sound dampening panels for all 4 doors. Next was the install side of things Omar was the tech who did the work. He was very professional, knowledgeable and dedicated to his work as was Logan. He asked all the important questions and proceeded to begin the install. Omar,Logan and all of the guys at SD are exceedingly friendly and knowledgeable. Do your self a favor, if you're a music junkie like me, looking to upgrade your auto sound system and you live close enough to make it feasible to travel to G'ville, go see the guys at Sound Depot. I know I'll be taking my girlfriend's car there as well *side-note* I've been in their shop a couple of times since and Jazz was playing on the their systems!!

When I was in college in 2009, I had Sound Depot install a sound system and had my windows tinted…read moreon my 2007 corolla. After moving away for work, I gave my car to my mom. I remember vividly that Sound Depot gave me a lifetime warranty on the window tinting. Fast forward to 2026, the tint is peeling and bubbling so I told my mom to take back there to claim the lifetime warranty. She had such a bad experience! Not only did they not honor the warranty, the proceed to make her feel bad about still having this old car for all these years. The employee at this time is wrong for this for treating a 60 yr old lady like this.