They provide excellent and attentive service. The bundle service is budget friendly for me and…read moresaves me so much time. Everyone I have encountered has been friendly and professional.

Love this friendly neighborhood dry cleaner and laundry! It's located in a weird looking strip off…read moreof Ross, but inside, the place smells delicious of detergent. I dry cleaned my winter coat here, and I received it back the next day perfectly clean and fresh. They even gave me a small first visit discount without asking! Will be back with all of my dry cleaning!

They are great efficient dry cleaning.Everything is ready next day after5pm without fail. They also…read morehave drive up door if you don't want to get out or have kids.

Pretty good visit. The staff seemed attentive, the place was well kept, and everything moved along…read morewithout much waiting. A simple but positive experience.

If kindness had a spin cycle, its name would be Pamela. My washer and dryer were delayed after a…read moremove, which meant I had to do something I haven't done in years. I went... to a laundromat. I Googled "best laundromat in Dallas" and ended up at Lemon Fresh Wash and Dry, a family owned business run by the fabulous Mrs. Pamela. This woman is an angel disguised as a laundromat queen. I came in to do a few loads, got distracted living my life, and completely forgot an entire load in the dryer. Didn't remember until after they closed. I called the next morning prepared to grovel, but Pamela just laughed and said, "I see them and I'm going to run them again so they aren't crunchy." Crunchy. She said that with love. And then she FOLDED THEM. Folded. Them. For. Me. Ma'am... what kind of customer service sorcery is this? When I first walked in and asked how her day was going, she said "Great! I never have a bad day." After meeting her, I fully believe this. She radiates the type of joy you can feel from across the room. If you want clean clothes and your faith in humanity restored, come here. I'm convinced Lemon Fresh isn't just a laundromat. It's a ministry. Highly recommend!

I flew in to visit my brother who's in the hospital here in Dallas. I took a Lyft to the laundromat…read moredue to limited amount of clothing I could take on my carryon. I show up and it's only cash transactions, no debit card or touch to pay. Jennette the employee was such a sweet heart and instead of me having to take another ride share to an atm, she kindly allowed me to use the washer and dryer for my clothing What an amazing experience and customer service! This will definitely be an experience I'll share with others.

Luxe Laundry was responsive and provide excellent customer service, not to mention our laundry that…read morestacked up to 6 large bags was done beautifully. Thank you, Kierra!

From the owner: We make it convenient for you. We pickup, Clean, fold and bring it back. We believe customer…read moresatisfaction is Key!! Let us show you how much pride we have in what we do. We will wave delivery fee on first pickup.

My boyfriend Michael R brought designer bags here to get cleaned and I honestly would not…read morerecommend. We were never quoted a price, ended up paying over a thousand. (which fine, they're designer, I get it) but then it took FOUR months to get them back. Four. Every time we called, she would say she'd check on them and call us back... and never did. We always had to follow up ourselves. No updates unless we chased her down. The craziest part -- we were waiting on 3 specific bags and when I called, she said "we don't have any more of your bags." Excuse me?? Thank goodness I had photos from the day we dropped them off. Once I described them, suddenly it was "oh yes we have them, they're in processing." Processing for weeks. What does that even mean? No clear explanation, no transparency, just vague answers. For how expensive this was, the communication and turnaround time were beyond disappointing. Designer service price with zero luxury-level service. Definitely not worth the time, stress, or money. Chat gpt how to clean designer bags and save your money.

Never sent me a text when my dry cleaning was ready for pickup. Also took 5 days for them to…read morecomplete 3 items of clothing. Associates in store were not very helpful. Will not be returning. Go elsewhere for dry cleaning needs.

Unauthorized Alteration Charges - Warning to Customers…read more I am writing this review to warn the public about the deceptive billing and unauthorized service practices I experienced at this business. ***Below is a photo of the receipt from Knox Cleaners. The male employee marked TWO items for dry cleaning and ZERO for alterations. It also reflects the date - 08/08/2026.*** On Aug. 8, 2026, I took two garments to Knox Cleaners strictly to receive a price quote for potential alterations. The other two garments were for dry cleaning. I made my request very clear to the male employee that day and via phone on Aug. 10, 2026. On Aug. 13, 2026, Mia told me that alterations had been completed. I told her that they did so without my consent and never gave me a quote. Subsequently, Mia and her mother, Ericka, demanded full payment for the unapproved work - $20.00. Note that on Aug. 22, 2026, I was forced to pay $23.22, not $20.00 like both women originally stated. Additionally, the $15.68 that I paid for the dry cleaning was also charged to my credit card in bath faith because a few minutes after I left that place, I realized that they failed to give me the black and gold belt that I left with the black blouse that I wanted dry cleaned. Knox Cleaners may have engaged in malicious conduct by depriving me of the black and gold belt because I told Ericka that I was going to call the police and report them to the Attorney General's office. They may have done this in retaliation. Key issues with this experience follow below: No Authorization: Work was performed entirely without my signature, verbal confirmation, or consent. While I left the clothes on their counter and Ericka failed to answer the calls and texts regarding my request for a quote, that did not mean that I authorized them to proceed with alterations. See photo of receipt below. Refusal to Honor Quote Request: A request for a price estimate was treated as an immediate order. Knox Cleaners is liable because Ericka executed dishonest and deceptive practices when she said that I "left the clothes there" after previously admitting that she received the texts from the male employee on Aug. 8th. If that is that case, it follows that she intentionally failed to provide me with a quote. Their bad faith practices benefited the business when I was forced to pay them for something that they are not entitled to by law. Ericka told me that she "tried" to work with me - she contradicted herself. If she truly believed that when I left the clothes thereby authorizing alterations, she never would have allegedly contacted the owner of Knox Cleaners to see what could be done. Ultimately, I was unwilling to negotiate with them because demanding payment for unauthorized services is illegal. Unfair Billing: Under duress, I was forced to pay for services I never agreed to just to get my property back. I had to call the police, who showed up as a stand by. Scope of employment: Ericka engaged in deceptive actions when she first denied receiving a text from the male employee when I requested a quote for alterations. Her conduct falls within the scope of her employment because she communicated with me from the business phone about a disputed transaction. Likewise, the conduct of the male employee and Mia falls within the scope of their employment because I told them both that I only wanted a quote when they were both at work and on the clock. Thus, the owner is vicariously liable for the actions of its employees. Be extremely careful if you come here just to ask for a quote. Get everything in writing , or take your business to a transparent, honest, and ethical dry cleaner that upholds consumer rights, and follows proper authorization protocols. On the receipt, write that the payment is "under dispute for unauthorized services." Dispute the charge with your bank/credit card company. Next, obtain an incident report from the police. Finally, report them to the AG's Office and the BBB should something similar happen to you.

The lady who runs this place is truly amazing. Great professionals over here! Hyper see a lot of…read morebusiness with them here in the future. They do more than dry cleaning, they clean shower curtains, they do drop and fold laundry, etc! GR8 place!!! GREAT PRICE!!

Kellie has been such a massive addition to our lives since we found her services at the beginning…read moreof 2022. I was looking for someone who was interested in developing a long term working/professional relationship as a house manager and she has exceeded every expectation. We are two busy working parents who can't squeeze it all into a 24 hour day period and Kellie helps us fill the gaps where needed. She's always willing to offer a helping hand and has help us: -Organize entire Kitchen -Move houses! -Meal prep, weekly breakfast, dinner, as needed -School supply shopping -Pick-up, drop-off and everything in between -Airbnb management with getting the rental set-up The list truly goes on. She's become an indispensable part of our routine and family and hope we're able to work with her for years to come. If you're in need of a set of experienced extra hands, Kellie and Homey are the right company for your families needs!

Kellie is fantastic! Can't recommend her or Homey's services enough. Over the past year and a half,…read moreshe has been a lifesaver and quickly become my right and left hand person when I needed assistance most. She's helped me tremendously as I juggled moving homes, planning a wedding, and running my business. Kellie is a doer, always thinking 2 steps ahead, incredibly efficient with her time, and operates with a "work smarter" mentality. She's a perfectionist in the best way and continuously exceeds expectations. She's brought a sense of peace and ease back into my life and home. Kellie is highly experienced and trustworthy with managing a household and more. She is also the most lovely human. Homey is the household management solution we've all dreamt of!

Monticello Cleaners is your staple neighborhood dry cleaners with one day service, reasonable…read moreprices, and friendly service. The location is also extremely convenient for me. I can easily have 5 pairs of pants cleaned for under $20. They always remember me by name and will get you in an out very quickly.

Nice people, only takes a day. Always consistent, always quick when I pick up, a kind person.read more

Woman running the show is the nicest and does the best work in the city for the right price. Won't…read morego wrong here!