Staff is extremely friendly with a great turn around on products. Attentive to the stains I had on…read moremy clothing and honest about what to expect after service! Would definitely recommend.

Love this friendly neighborhood dry cleaner and laundry! It's located in a weird looking strip off…read moreof Ross, but inside, the place smells delicious of detergent. I dry cleaned my winter coat here, and I received it back the next day perfectly clean and fresh. They even gave me a small first visit discount without asking! Will be back with all of my dry cleaning!

The staff are wonderful, it's a really clean facility with a drive-through, I've used the tailor…read moreand the dry cleaners and have been impressed with both. I am now a return customer and excited to have a great dry cleaner/alterations in the immediate area.

Very rude and not accommodating staff, not sure why they advertise same day service if they're…read moregoing to not offer it and then give you a hard time about trying to pay for a rush. The girl telling me "5 dollars per piece" in a rude tone as if I'm not going to pay for it. I say yes to the fee and ask when it will be ready. She says "Any time you tell me" I say 8:30? She says "Soonest is 9." So not any time after all. I'm just trying to get my clothes cleaned for work and I've been a customer here for 5 years.

If kindness had a spin cycle, its name would be Pamela. My washer and dryer were delayed after a…read moremove, which meant I had to do something I haven't done in years. I went... to a laundromat. I Googled "best laundromat in Dallas" and ended up at Lemon Fresh Wash and Dry, a family owned business run by the fabulous Mrs. Pamela. This woman is an angel disguised as a laundromat queen. I came in to do a few loads, got distracted living my life, and completely forgot an entire load in the dryer. Didn't remember until after they closed. I called the next morning prepared to grovel, but Pamela just laughed and said, "I see them and I'm going to run them again so they aren't crunchy." Crunchy. She said that with love. And then she FOLDED THEM. Folded. Them. For. Me. Ma'am... what kind of customer service sorcery is this? When I first walked in and asked how her day was going, she said "Great! I never have a bad day." After meeting her, I fully believe this. She radiates the type of joy you can feel from across the room. If you want clean clothes and your faith in humanity restored, come here. I'm convinced Lemon Fresh isn't just a laundromat. It's a ministry. Highly recommend!

I flew in to visit my brother who's in the hospital here in Dallas. I took a Lyft to the laundromat…read moredue to limited amount of clothing I could take on my carryon. I show up and it's only cash transactions, no debit card or touch to pay. Jennette the employee was such a sweet heart and instead of me having to take another ride share to an atm, she kindly allowed me to use the washer and dryer for my clothing What an amazing experience and customer service! This will definitely be an experience I'll share with others.

Luxe Laundry was responsive and provide excellent customer service, not to mention our laundry that…read morestacked up to 6 large bags was done beautifully. Thank you, Kierra!

From the owner: We make it convenient for you. We pickup, Clean, fold and bring it back. We believe customer…read moresatisfaction is Key!! Let us show you how much pride we have in what we do. We will wave delivery fee on first pickup.

If this is a duplicate, blame the app on my iPhone…read more I had a leather jacket cleaned that was soiled by years of grime and sweat The result was outstanding. The process took four weeks and is not cheap. If you have a leather garment that needs cleaning and it matters to you (I had mine for 20 plus years), you will get a good result here. Not many cleaners do leather.

My boyfriend Michael R brought designer bags here to get cleaned and I honestly would not…read morerecommend. We were never quoted a price, ended up paying over a thousand. (which fine, they're designer, I get it) but then it took FOUR months to get them back. Four. Every time we called, she would say she'd check on them and call us back... and never did. We always had to follow up ourselves. No updates unless we chased her down. The craziest part -- we were waiting on 3 specific bags and when I called, she said "we don't have any more of your bags." Excuse me?? Thank goodness I had photos from the day we dropped them off. Once I described them, suddenly it was "oh yes we have them, they're in processing." Processing for weeks. What does that even mean? No clear explanation, no transparency, just vague answers. For how expensive this was, the communication and turnaround time were beyond disappointing. Designer service price with zero luxury-level service. Definitely not worth the time, stress, or money. Chat gpt how to clean designer bags and save your money.

The lady who runs this place is truly amazing. Great professionals over here! Hyper see a lot of…read morebusiness with them here in the future. They do more than dry cleaning, they clean shower curtains, they do drop and fold laundry, etc! GR8 place!!! GREAT PRICE!!

Brought in two shirts to be dry-cleaned and both were returned with large detergent stains that…read morecould not be removed. Poor quality of work overall. They have not given me any replacement value and only refunded $6 for the dry cleaning service.

Monticello Cleaners is your staple neighborhood dry cleaners with one day service, reasonable…read moreprices, and friendly service. The location is also extremely convenient for me. I can easily have 5 pairs of pants cleaned for under $20. They always remember me by name and will get you in an out very quickly.

Woman running the show is the nicest and does the best work in the city for the right price. Won't…read morego wrong here!

All the red flags. ZERO stars. HORRIBLE customer service. The woman in the front desk is extremely…read morerude, and burps non stop. She sounded annoyed just for even having us walking in, as if she has more important things to do than service customers? I was there for both dry cleaning and alterations, she clearly does not know how to do alterations and in anger confessed she "sends them out". Of course I walked away with my clothes.

Before I arrived I loaded money on to the app. When I arrived I saw signs posted COINS ONLY No…read moreApp. I immediately asked the clerk Brittany I see the signs if she could start the machine being that I loaded money on my account. Brittany: No! It's new owners. We don't have nothing to do with that. (With negative attitude and waving her hands, shaking her head, with a smirk on her face). Me: I understand but how am I supposed to get my money back Other Clerk: You can try calling support Brittany: Rudely said... I can't start the machine, you need coins. Me: OK. Thank you. I'll call support as well. I will not return here with rude staff. When Kenya works she is also nice. Always has a supportive demeanor. Brittany rude, unprofessional, no passion. Her tone, body language is so negative. I will spend my money somewhere else. Even if I need to travel further OR buy my own W/D. ​

Fantastic location, clean and well maintained facilities!! The attendant was friendly, said "Good…read moreMorning" and provided help without asking! She helped with an error code (ED...) and told me to jiggle the handle and it cleared. Great spot for traveling folks who need a place to wash. $4.00 for a small washer and $1.00 for 40 mins dryer - great value!! Have larger and xl washers too!! Clean location with a bathroom.