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    Texas RV Center

    5.0 (1 review)
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    Services - Texas RV Center

    RV repair

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    7 years ago

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    Quality RV Solutions

    Quality RV Solutions

    (25 reviews)

    It is with a deep sense of gratitude that I write this recommendation for Quality RV Solutions; but…read moreit starts with a sad story. Motor Home Specialist (MHSRV), also of Alvarado, put a whole new roof on this 2003 Winnebago Journey 34H for $19,100. Fast forward 10 months and about 200 miles later, my RV was parked at a gliderport in Midlothian, when a thunderstorm with 25 knot wind gusts blew 2/3rd of the roof completely off. On contacting MHSRV, their Service Manager told me that they only warranty their work for 90 days! I contacted several other shops, including the Winnebago dealer, all of whom wanted the motorhome at their shop to inspect the damage, but unfortunately I was parked in the dirt which was now too soggy to drive upon. Lazlo Sears, Owner of Quality RV Solutions, took the time to drive 13 miles over to the airport and survey the damage and gave me an estimate to fix it. I was uncomfortable with the thought of driving the motorhome with the remainder of the roof peeling off, so 'Laz' and a coworker came out about a week later, after the ground had dried sufficiently to drive this 16,000 lb motorhome over it, taped and screwed the remnants of the roof down and took it to their shop for repair. Upon disassembly of the damaged roof, it was discovered that MHSRV had simply put the roof they installed over the top of the old roof, without any bonding between the two roofs, nor between the 'Luan' (thin plywood sublayer) and the fiberglass cap. Winnebago specifies the use of 'Red Glue' (Dorus S 563 Adhesive) to bond the fiberglass to the Luan. What MHSRV apparently did instead was pour ordinary Contact Cement on top the Luan and put the fiberglass down on top of it; instead of applying it onto both sides, allowing it to dry, then pressing them together - as contact cement directions call for. All that was holding the 'new' roof on was screws and a bead of RTV around the periphery; this is why it blew off in a mere 25 knot breeze. I'm glad this didn't happen out on the highway at 75 mph with cars following me. Laz and Preston took pictures and a video as they took the old, incompetently-installed roof off and took it all the way down to the original Luan, to which they glued new luan over it and once that bond was cured, sprayed on a new, lifetime-guaranteed polyurethane roof. They also replaced the TV antenna a few vents damaged when the old roof blew off, replaced an electric vent which failed due to water intrusion and extraction-cleaned the interior headliner stained by water intrusion from the thunderstorm. Since I live alone in North Richland Hills, they delivered it to me when it was done for a nominal fee, as with the pick up in Midlothian. So, a shout out to Laz, Preston who did most of the repair work and Haley who coordinated the work and kept me abreast of the progress and billing. Quality RV Solutions did what they said they were going to do, when they said they were going to do it, and when they found additional damage due to the shoddy workmanship done 10months earlier by Motor Home Specialist, amended their estimate - fairly I think - and completed the job in both a workmanlike fashion and for the agreed-upon price. Laz even gave me a written synopsis when they were done of what they found, why it was wrong and how they corrected it The staff at Quality RV Solutions is friendly, helpful and seems genuinely happy at what they do. I recommend Quality RV solutions highly and without reservation. James L

    My RV's check engine light started blinking near Dallas as I was trying to get to Northern…read moreCalifornia from South Carolina. I got it scanned somewhere close by and the scan said ignition coil and misfire in cylinder 8. I parked the RV at an RV park for the night and called every "mobile repair" company in the brochure. Nobody even answered, let alone came. Next morning I called Quality RV Solutions who assured me they could turn this around same day. A few hours after getting there, they were able to fix what was wrong and even took the time to stress test the vehicle to ensure everything was OK. The final price was more than reasonable considering what they needed to do. I was really impressed by their outstanding customer service and by the quality of the work done. Extremely satisfied!

    American RV - Compartment damaged by blowout. Metal twisted.

    American RV

    (32 reviews)

    They will take your deposit and run. Suddenly trailer isn't…read morethere anymore and they refuse to refund your hard earned 1000.00 If anyone there also gets burned please turn them in to Office inspector General, and Attorney General of Texas for their scams and fraudulent business practices. Also the BBB. Excuse the Oig, and Aig will go after them with information reported to them. They screwed young parents just recently out of their 1000.00. Maybe everyone can get together and get them shut down.

    REVIEW UPDATE SEPTEMBER 2019:…read more RV Depot's owner, Steve, took time to get on a call with us personally to discuss the issues mentioned below. One of the things touched on was his dedication to ensure training was provided to his staff to ensure they are not forcing or expecting a review prior to completion of paperwork, as that should never have been a requirement. Further, Steve provided for the cost of the damage part as well as shipping, fulfilling their responsibilities of the delivery of the Puma. REVIEW UPDATE: First, before we go into this update I want to make it very clear that we were advised multiple times we would not be able to complete the paperwork and, subsequently, take possession of our RV until we showed proof that we wrote this initial review found at the bottom of this page. Is it not a violation of Section 5 of the FTC Act to force reviews prior to receipt of product, as would that not be considered an "unfair or deceptive [act] or [practice] in or affecting commerce"? We complied to get the process over with, however we want to ensure other consumers are made aware of this behavior due to what we have to add now. We utilized the company's 30 day layaway option, during which the company showed very little interest in answering our questions over the phone regarding our travel trailer and pick up arrangements. Each conversation was met with condescension and a lackadaisical demeanor. For example, when arranging a time to pick up our trailer we had to explain multiple times that we must travel up I-35 as we are from out of town and we expect to run into construction which would delay our travel time. We set the expectation of a 2 hour arrival window. The representative from RV Depot could not accept that as an answer and proceeded to tell us that he would set us up for a 12pm appointment as their time was valuable and our sales person would be busy attempting to complete other sales. Once we got to the final day of pick-up, we were eager to take our RV home and, as such, were quick to disregard the hurried treatment we received through our walkthrough. During the walkthrough a bent-up, damaged floor vent cover in the living area of our Palomino Puma was found in the kitchenette; when we asked Alexis and the technician (who was there performing other minor maintenance) about this, we were reassured this was "an extra after repair," and to disregard it. While we continued inspection we were asked multiple times prior to being clearly done with our walkthrough if we were ready to finish paperwork. Being a used RV dealer, I would expect them to understand the importance of inspecting the product. Well, a few days after our arrival home we discovered the damaged floor vent cover belonged to the gaping hole of exposed ventilation in the flooring beneath the portable carpet that our recliners reside on. Once we discovered this, we immediately notified RV Depot with pictures, asking about getting this replaced (since it is still under its 6-month warranty). This was sent on 31 July. On 5 August I followed up again, receiving a reply simply asking we give them a call. After being unable to reach anyone via phone multiple times, I emailed them again on 8 August stating the same. Their reply was "My manager said that we wouldn't be able to ship you a new vent cover. They are very inexpensive and can be purchased online or at any place that sales rv parts or hvac parts." While this may be an inexpensive part, why are we expected to cover the cost of something not only under warranty, but also something the dealer lied to us about and that was not fully looked into when we first brought it to RV Depot's attention during our (rushed) walkthrough process? Unless you have no other option than to do business with this company - stay far, far away. Original coerced review: "Great purchasing experience - lucked out with a 2018, single-owner travel trailer!"

    Texas RV Center - rvrepair - Updated May 2026

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