I am now a loyal fan of Texas Roadhouse lol. I don't know why it took me so many years to try it. I was visiting Syracuse, and was happy to know that they had a Texas Roadhouse close by. Upon arrival it was crowded, but the line for seating moved fast. Of course, they kept their famous cinnamon butter rolls coming. I also had a free appetizer coupon, that I used and ordered the ribs with mash. It was so good. I also got their pomegranate margarita. It's $5 all day and $0.50 extra to add flavor, It was also very good. And finally I ordered the porterhouse to go and that was phenomenal. Of course the food pricing is slightly different than the city, it was a bit cheaper here. Good food, good company. It was a great time. I will definitely return. read more

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I do takeout here at least once a week after pickleball at Erie Canal Pickleball because I'm usually starving and need protein. I order ahead on their app and the food is consistently cooked to order correctly and ready on time. The staff are always friendly and accommodating with plasticware, peanuts or sauces to go. Always a great experience here! read more

I was working in town , I really wanted a good steak and didn't know where to go . So I figured o'l faithful will have to do . I sat at the bar , was never even offered bread . Seamed the bartender was too busy ? I ordered to 20oz bone in ribeye , veggies and mashed potatoes. The veggies and potatoes were good . I ordered my steak medium rare , had to send it back because it was as rare as can be ! And I had to ask someone where my steak went after I finished my veggies and potatoes . Took longer 2nd time the. The initial order . And I can't say for sure . 20oz !! Yea right. I'm not a big eater , I had a bag of peanuts after . Steak was good but seamed way too small . Food was good B, service was a C- . read more

Texas Roadhouse - 20 oz bone in ribeye with blue cheese crumble . - Barbeque Near Me - Syracuse, New York

No matter what location you go to, the food will always be solid, and this location was no exception! We didnt see our server after our food arrived and we had to get boxes for the leftovers ourself. The service could have been better, but the food was good. read more

Food, Service and Ambience was a 5 Star! 20 ounce rib eye was cooked to perfection. Rolls are insane and the salad was great. The best part of this visit was the Customer Service from the door staff and even better from my waitress (Rachel) 5-Star with kudos! Absolutely on mark! read more

Went for dinner alone. Restaurant was very busy. Are at the bar so I didn't have a 30 minute wait. Fast friendly service. Ate peanuts with my wine. Food was great as always.All of the staff I encountered were the best. Thank you. read more

Took my friend here for her very first time (and mine in quiet a while). First off, all the staff we talked with were so friendly and nice. We even got a little treat for it being my friends first time! We shared a few items and everything was as I remember as a kid (minus the floor covered in peanut shells). Our cactus blossom was tasty, if anything a bit oily but hey it's a deep fried onion. The shrimp skewers were a surprise favorite of the night, cooked perfect and nicely seasoned. We shared a 6oz steak (cooked as ordered) and a loaded regular and sweet potato. The loaded sweet potato was SWEET , could be a dessert but we'd both get it again. The regular potato was a bit dry and soooo salty, we still managed to eat the whole thing though. Ribs were standard ribs tender enough to come off the bone easily. We each ordered mocktails which we expected to be sweet but they were a bit syrupy for our taste. She really enjoyed the classic, perhaps slightly over the top decor of Texas roadhouse. Overall glad I went for a little nostalgic kick. read more

Great food for the price the stakes at like 30 dollars or less depending and if you go there often or have people you know go there often than you get coupons or deals often and and if the stake or burgers or whatever is not cooked to your liking or they missed something they are very willing to take it off or bring it as requested so as far a service it is great read more

I freaking hate polar seltzer it messed up the printing on my can and it's slightly lopsided and it's so freaking annoying. The quality of my seltzer is good and tastes good but the printing got messed up so nope. read more

We always enjoy dining at either the Syracuse or New Hartford Texas Roadhouse. We had Jeremy for the first time as our waiter. Jeremy was extremely professional and pleasant. I would also like to mention that the hostess Madi made us feel so welcomed as we entered the restaurant. And as always, Haley is always amazing. Both of these two ladies just beamed with positive energy, enthusiasm and professionalism. Sincerely, Carlene G read more

The waiter was ok but very absent she barley came by and me and my family had to wait ten to fifteen minutes to just pay our damn check, me and my dads steaks got mixed and I got shrimp when I asked for none which pissed me off my dad didn't eat which excuse me you should eat at a damn restaurant my dad left mad and tired with a empty stomach and plus the steaks were awful not cooked they way we wanted and were just very bad and not even cut the way we wanted anyways the other food was good but we had to get another fired onion because out first one was messed up. read more

I ordered a 16 oz. Prime rib at the Syracuse Texas Roadhouse. There was no sear on it at all yet even though I ordered medium rare, it was barely pink inside. I swear that steak had been microwaved. It was incredibly tough with no seasoning. My sweet potato had so much brown sugar on it, I couldn't eat it. The only thing that was good was the bloomin onion was good. I am going to call and complain. I give this place one star. read more

This was flat out the worst steak I've ever had. It was overcooked & tastes like shoe leather. Truly horrible & we'll never go back.

Wow, what an amazing experience -- if you enjoy being ignored. I showed up at 8:45 PM, clearly hoping for a peaceful dinner. Silly me. I waited over 20 minutes, asked twice when I'd be seated, and somehow watched other people stroll right in and get seated immediately -- must've had VIP passes I wasn't aware of. When I asked again, I was lucky enough to be met with a lovely dose of attitude from Erika, who informed me (with all the warmth of a brick wall) that they were "waiting for a table to be cleaned." Fascinating, since I counted at least three clean tables just sitting there... maybe they were invisible? And just when I thought it couldn't get better, I was told (in the nicest possible rude tone) that they close at 9:30 -- you know, to remind me that my presence was a major inconvenience. So if you're into long waits, being ignored, and getting talked down to for fun -- Roadhouse is definitely the place. As for me? I'll pass next time read more

Place was very loud. Waitress was pleasant but seemed very rushed and overwhelmed. My steak was thinnest ribeye I have ever seen. My friend medium rare steak was totally overcooked and had no pink in it at all. When waitress was told she said sorry and walked away. Vegetables, mashed potatoes and grilled shrimp were cold. Must have been sitting for awhile before being served . My wife said her chicken dish and Margarita was very good . If waitress would have checked back after food was served maybe we could have gotten warm food. We have been to this restaurant several times before and have had a decent warm meal. I don't know if there is new management there but we will not be going back here for awhile. read more

Three of us went to this location at 5:45, to beat the evening supper rush. We were seated promptly, and shortly thereafter greeted by our waiter. We placed our drink orders, then placed our dinner and appetizer orders when the drinks arrived. The restaurant was at 75% capacity or thereabouts. While waiting for our food, there was a couple of birthdays announced, with people sitting on their "horse". Our fried pickle appetizer was delivered, and was decent. Unfortunately, our waiter went MIA for quite a while. When he finally did return, he said "Sorry folks, the kitchen got slammed, so it's going to be a little while." In total, it was about 45 minutes from the time we placed the order, until we finally received our food. By that time, we were 3/4 full from eating the fried pickles and dinner rolls. My wife hardly touched her dinner. When the waiter returned, he jokingly said "What's the matter, did the long wait ruin your appetite?" To which I responded YES..... He offered to give us some rolls to take home, as compensation...we declined his offer. read more

I love Texas Roadhouse soooo much!!! The food is so so so good and the people are so welcoming! And since every Texas Roadhouse has the same vibe wherever I am it feels like I'm home! read more

First thing i noticed It was hot, at least 80 degrees; Employee acknowledged it but didn't say there was anything being done about it But my guess was they weren't used to 55ﾟ days at the end of November so their air conditioning unit(s) had probably been Shut down for the Winter. Biscuits were very good. Casear salad was okay, not much cheese. 4 croutons. Chicken fried steak was good, entry and delicious gravy kid liked his burger. Service was good. read more

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The food was amazing, filled both of my party up easily. (Specifically the rolls of course) The servers were super kind and the food and drinks came out quickly, great service honestly. And the restaurant in general was clean and not too loud. read more

We arrived around 5 pm so it was busy but not packed. My wife ordered a 16oz sirloin and I ordered a 12oz. NY Strip. When our food arrived hers looked exactly like a NY Strip and mine looked like a overcooked piece of cube steak. We asked the waitress if these were correct and she didn't know the difference between steak and chicken. So she says she will get the manager. He comes over and asks what the problem is. When we told him what we ordered he looks at the cuts and says "yep, that's what they are". When we left, we looked at the cuts in the cases at the front, and the cuts have knives with the cut labeled. Our steaks looked nothing like the NY Strips or Sirloin in that case. Needles to say, we won't be returning. read more

After some afternoon shopping the GF and I were near here and in the mood for steaks so we said what the heck. We got there and the first time ever, no wait, immediate seating. Our waiter Gene was very attentive with bread and drink refills as well as upgrade options. I got the ribeye smothered with cheese, mushrooms, and gravy with chili and corn. She got the 8oz sirloin with a salad and a sweet potato. Everything was to our liking and was served quick. Been to Texas Roadhouse (not this particular one) somewhere between 5 and 10 times in my life but this was definetly my best trip ever. read more

My wife and son were here on Saturday night. General rule it seems is that you will have to wait even after reserving a time online. We had a 6:05 time and were not seated until 6:30. Ordered within a few minutes and food was served by 7. Burgers and country fried chicken were ordered. Nothing to write home about. General observations: -many, many plates under food warming lamps -dirty -overpriced -large staff seemingly hanging out in front read more

We are seated 10 to 15 minutes before other customers no appetizers no special request on our foods and everyone around us got their food everyone around us got their appetizers and then the girl that's waiting on us tell us oh I see your food in the window and we saw this girl wandering around the restaurant Like repeatedly, so no she didn't notice how long the food was sitting in the window so I have cold steak that supposed to be well done with a lot of pink in it read more

Texas Roadhouse - Well done NOPE - Barbeque Near Me - Syracuse, New York

Me and my family went here for dinner last night and I will say it wasn't horrible but it wasn't great either. I ordered the prime ribeye and asked for it to be medium rare and it was much less than that. It wasn't evenly cook either. So while one end of the steak was close to medium rare the other side was not. My son got ribs and a steak medium rare. His food was perfect! The ribs were great! My wife ordered the smoke house burger that liked very much! The waitress was very polite and nice! She helped us a few different times with problems we had. One thing I will say that people need to know it this restaurant is very very loud! I know it's a steak house and most are loud, I found this place to be a little unnecessary. read more

Steaks have always been cooked to specifications. Service was prompt and courteous. Overall a nice meal and pleasant experience.

I don't usually endorse chains but I was craving their bread and butter tonight- which of course never disappoints. Our waitress was so friendly and welcoming. I ordered the filet medallions and she sent 1/3 back because she didn't like the way they cooked it before I even saw it. The fillets were tender and tasty. The loaded mashed potatoes were my treat:) I got fresh vegetables and they were a little harder than I would have liked (vs soft after cooked). My father and I got strawberry margs (1 frozen and 1 on the rocks) and they were wonderful!! read more

Texas Roadhouse - Barbeque Near Me - Syracuse, New York

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My girlfriend & I decided to try this place out for a pickup order as I wanted to see how their ribs compared to Kirby's. Sadly, their food did not live up to my expectations. The ribs lacked any actual flavors that make it stand out. Essentially, it's just "meh." Definitely not worth the $27 price. read more

Texas Roadhouse - BBQ Full Slab Ribs & Steak Fries - Barbeque Near Me - Syracuse, New York

Fish was cold in the middle the outside was fried. Received Macaroni with unmelted cheese sauce on top. Bread rolls were uncooked. Apple Pie was cold. Meanwhile a group of workers are standing outside of the restaurant smoking cigarettes. I'm assuming that's why the hurried my food. I Paid $30 for my food was given a $20 gift card after My complaint. I will not be returning. read more

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Had to wait 30 minutes for a table for two, even though there were plenty of empty tables. We sat at the bar and ordered two beers, which took 30 mins to get. Our table was ready and the waitress rushed us to get to our table, the bartender came yelling that we hadn't paid our bar bill. We paid the gruff bartender and sat down to wait even longer to have our dinner order taken. We won't go back read more

Solid Texas Roadhouse visit as usual while visiting for work. I nabbed the chicken critter salad and all was good with the salad, tons of toppings and the fried chicken strips were cooked perfectly. Friend grabbed a medium rare steak and it was done perfectly for him. That's sometimes hard to get right but they nailed it . Waitress was friendly and quick and we did t have to wait to get seated. read more

We went here on 5/26 to celebrate a birthday and a celebration it was not - unfortunately. Once we were seated we waited about 10 minutes to get a drink order in. We were given some rolls but no plates or utensils. More rolls showed up before out drinks, water, or any server to take our order. After being there for 30 minutes, we received our bar drinks and placed an order for apps and entrees. App came out several minutes after ordering () but still no water. Then our salads came out and at about the hour and fifteen mark, we had still not seen our server since out drink order. We had placed our dinner order with a food runner. A few tables had been seated around us, got their food, and left. We ended up leaving after talking to the management. Between talking to the management and leaving, our server appeared with the check with all items listed. Sorry, Jennifer, but it is absolutely saddening to see you appear all of a sudden with a full bill after not showing up at all or taking our order. Not planning on returning to this location. Will end up driving to cicero before even considering this location again. read more

I was able to go there and get a voucher for a free meal being a veteran. I went on a Monday Night, got there right as they opened, seated quick, Jessica was the server and she was very nice. I like to show the voucher ahead of time, this will determine my level of tipped service. Jessica was on top of it all, fresh soda before I even ran out, just very friendly. My only complaint, and the reason for 4 out of 5 is that I ordered the 6oz sirloin, with a house salad and a loaded sweet potato. The picture they show is of the loaded potato, what they don't tell you is that you have to pay $1.39 for the loaded part. It's a little nit picky, but a free meal, should be a free meal. Still, I would go back :) read more

Always a consistent meal and great staff wherever we stop across the country we make our road trip stops accordingly read more

Texas Roadhouse - Always consistent meal whenever we stop in the country - Barbeque Near Me - Syracuse, New York

The food is always good and consistent. The service is a hit or miss. There are some good waitresses at this location, but it's a role of the dice. I saved the best for last. The worst hostesses in the state, no better yet the country. Out of uniform and stoned out of their minds. I guess this is the result of lazy and incompetent people getting hired. read more

This experience was just so bad. The hosts were rude and unprofessional. We got sat after people who had gotten there after us. The server was completely unprofessional. Food was so bad. Our steaks were over done. We asked for medium and got well done. When we asked for it to be remade the kitchen got super loud and something just seemed off so we didn't feel comfortable eating the remade steak. The rolls were over cooked and the butter didn't have enough cinnamon. The drinks sucked. It's really disappointing. read more

If I could I would give 0 stars the fact that this place had the audacity to call itself a restaurant is just sad to Texans. Hair was in our salad so if your into that feel free to dine here. AVOID!!! read more

We were in the mood for steak tonight and decided to give this a try. They have an in-house butcher who cuts all their strips. We started off with a margarita and fried pickles. They're apparently known for their margaritas as well as steaks and it was up to par. The pickles were yummy as well with homemade ranch dipping sauce. I opted for an 8oz strip, which was cooked perfectly. I didn't even need any steak sauce. Our waitress was great! read more

One of the better chains we have in the area, servers seem to be busting their tails to handle the crowd

First time going trying out a Texas Roadhouse. The host and servers were very kind and attentive. I shared it was my first time and they provided with a great intro on how the restaurant works and what they're known for. The bread was soooo good! read more

Texas Roadhouse - 6oz sirloin , mashed potatoes, corn - Barbeque Near Me - Syracuse, New York

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Still waiting for food.outside, no curbside delivery any more. Again. Still waiting. Still waiting. Don't tell me 7 if you mean 7:15. Well let's try again. Don't say 7:00 if you mean 7:30. " we will text you". Now I asked to cancel the order and she disappeared. Just left me standing outside. read more