This place is so popular that if you don't get there early, you'll have to wait in a large waiting area for a table to be available. However, one of the best features of their app is that you can join the wait list through the app and once you get to the restaurant, you'll already be closer to the top of the line. Today I got there at 3:20PM for a late lunch, early dinner, so there was no wait. As soon as I arrived a young, friendly gentleman took me to a table. There, it didn't take long for my server to arrive, greet me, and take my order. I ordered a lemonade to drink and one of my favorite dishes on the menu, the Filet Medallions, cooked medium-rare, to eat. This dish consists of three tender filets (9 oz.total) topped with their Portobello Mushroom sauce and served over season rice, with two sides. For sides I had a cup of their Chili and a House Salad with blue cheese dressing. I requested that the Chili and salad be served first, before my main entrée. As I waited, I enjoyed drinking my iced cold lemonade and eating their famous yeast rolls with their signature Cinnamon Honey Butter, which is a sweet whipped spread made from butter, powder sugar, honey, and cinnamon. Served freshly made, these rolls are a delight. The chili was delicious, served with chopped onion and graded cheese. The House Salad with blue cheese dressing was also very fresh and delicious. Shortly afterwards, but before I had finished my salad, the main entre arrived. Timing is very important in bringing out your order, but here they seem not to pay attention to this because the table next to mind also had their salad and main entrée out at the same time. My server noticed when I had finished my lemonade and brought me a refill in another glass. When the main entrée arrived, it looked and tasted delicious, however their season rice was over seasoned and for this reason tasted very salty and didn't allow the flavor of the Portobello Mushroom sauce to stand out. I didn't order dessert because I was planning on having it later at Blue Cow Creamery. Overall, if it were not for the very salty overseasoned rice, and the serving of the main entrée too soon, it would have been a perfect dining experience. I hope the manager of the restaurant reads this review and takes action to correct this, because it is the little things like this that make the big difference in the enjoyment of a meal. read more

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My family and I ate at your restaurant on January 29 around 5 PM. We were seated and greeted promptly however that was the best part of the night. My wife's salad that came with her meal was dry, and the lettuce seemed old. Her chicken tenders were dried out and did not have a lot of flavor to them. I ordered an 11 ounce sirloin that I wanted cooked medium however, when it came out, it was well done. I sent a steak back and while I was in the bathroom, my recooked steak came to the table. The manager did remove my original fries which had no seasoning on them and brought me a basket of fries full of salt. He did not ask if the fries were unseasoned. The fries he brought were not edible as they were loaded with salt. The recooked steak was cooked to medium, but lacked flavor, and just didn't taste very good. I took most of it home with me. The highlight of the meal was my bowl of chili that came with my meal. I would expect better from Texas roadhouse. This is not the first instance we've had an issue at this restaurant. It's been a while since we've been out due to the weather and we were happy to be able to go out and choose your restaurant to go to. However, the quality of food fell extremely short of expectations. read more

What! Ignore the nonsense ancient negative reviews! This place rocks !!! Our server Tristen was on his 2nd day and he rocked like a champ! Nothing missed his attention! Ample parking and it was packed! Food was served hot and was very tasty! Salads were fresh, potatoes loaded and steaks perfectly cooked to order! My family loves the hot rolls! But there are also GLUTEN FREE options which are important to my wife and I. TR is a little louder than most restaurants but is a fun place to meet and eat! I had the Veterans special freebies and enjoyed the 6 oz sirloin! Perfect ! read more

Called ahead so we only had to wait about 10 minutes which was awesome as I heard the hostess tell a walk in it would be 1.5 hours. Our waitress was amazing kept our orders straight, made sure we had refills, extra rolls etc. The filet was cooked to perfection, delicious. I really didn't care for the green beans they seemed to be more of a soup and not very flavorful. There seemed to be several people celebrating birthdays. So, if you've been to a Texas Roadhouse you know they make you get on the saddle and are extremely loud. read more

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We when to Texas Roadhouse for our weekly dinner as always the staff was friendly and helpful the food excellent never disappoints but I have to point out our bartender/waitress Kaylee she is outstanding so friendly and efficient she saw us and immediately told us our drinks of preference right up it was busy but she handled with ease making everyone feel welcome she is one of the reasons we go back of course the food is great shout out Kaylee such a pleasure to be taken care by this excellent lady read more

I've been to other Texas Roadhouse before so I knew exactly how busy this place would be. My recommendation would be to put yourself on the online waitlist before you go to the restaurant. Our waitress was very nice and I had a pleasant experience! read more

Great food especial them streaks ,Always cooked the way you want .Service is friendly quick and courteous

Food was amazing, the service was typical for a steak house and the mood was average nothing special. I think it was a good date night but the prices were a little crazy. read more

Service was perfect from top to bottom. Harley didn't miss a single request. Filet mignon and sirloin cooked to mid rare perfection. Special orders for condiments and drinks were handled with care. She got sat with an 8-person table while waiting on us and still served us with enthusiasm and patience. GREAT food and even BETTER service. read more

Everything was great service was nice especially because they were full wait time reasonable for how many people that was there. Way To Go Texas Roadhouse Food Awesome read more

The food was quality and if you've been to a TRH before you won't be disappointed. 3 stars because it wasn't very busy but the food service was slow. Got our salads just moments before our meals, kids love the rolls and they had a long delay when we asked for seconds. Waitress was friendly and our order was accurate. read more

Texas Roadhouse - Texas Road House with a view! - Barbeque Near Me - Roanoke, Virginia

Meal was good, about what you expect at Tx Rdhouse. Service was good and attentive enough. Steaks were cooked like we prefer, seasoning was a bit salty. Did waitlist reservations and we were seated 5 minutes after pulling in. read more

Stopped in for dinner had a sirloin salad tarot and mushrooms. Dinner was great service fantastic. Just about maybe a five minute wait. I miss the buckets of peanuts. I'm sure the staff is happy about that since they don't have to clean it up. And I wish the salad dressing cups were a we-bit larger. That's really my only gripe. For a Monday evening dinner I couldn't ask for a better experience read more

I have visited this restaurant a handful of times and from the first to last time I have visited it has progressively gotten worse. The most recent outing will most definitely be my last. The consistent issues and what seems to be lack of accountability has ruined it for me. The orders come out missing things, the food is usually always cold, and the service is too inconsistent. I work within the same industry, so I get it. But this service is a joke. The servers that I have had (not all of them) seem to have little to no care about the customers or the service they provide table side. Rarely checked on the table Doesn't ask for refills or another round Too busy talking to other servers or bar customers Doesn't seem phased at all that an appetizer wasn't even touched and just left on the table Just a few things to note about the few visits. I'm not sure who trains the servers here, but that department needs to be evaluated. read more

Screw found in salad; stay safe everyone. Last night on 10/11/23 I stopped by this Texas Roadhouse since it is near my hotel. I got a chicken caesar salad. It was good so I got a second salad "to go" for the following night for convenience. Tonight 10/12/23 I started eating the salad. About halfway through I saw something small and round bobble around. I thought it might be a peanut or a small olive - TO MY HORROR IT WAS A SCREW!!!! I pulled it out to look at it, separated it from the actual salad, and poked around to see if there were more. Hopefully I didnt already swallow one. Stay safe everyone. I brought the salad back to the restaurant and I will never eat at a Texas Roadhouse the rest of my life. How does a screw get in a salad? Do better. read more

Texas Roadhouse - Screw found in Chicken Caesar Salad - STAY SAFE!! Inspect before eating. - Barbeque Near Me - Roanoke, Virginia

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My fiancé ordered a bacon cheeseburger and there was a spec of mold on the bun... Also I ordered a strawberry margarita that wasn't even strawberry, it was grenadine. I asked for a salt rim and was given a sugar rim, which is not the end of the world but I would've liked my order to be correct. read more

Texas Roadhouse - Moldy bread - Barbeque Near Me - Roanoke, Virginia

Do not waste your hard earned money Ordered prime rib med rare and it came out looking rare but was not. They put some pink stuff on it to make it look rare. It was an end piece overdone. Sent it back and was told they didn't have any medium rare left I had no dinner except a salad without tomatoes, they ran out! Husband had a ny strip that was fatty but edible. Never saw a manager. One would think they would offer a complimentary dessert. Never again! read more

It was in front of the hotel I was staying at. Decided to go even if was getting late. Ordered Prime Rib and it was amazing. It was pretty busy and I sat at a table in the bar. Food was great and the server made sure everything was good and kept my glass full. That all I ever ask for. read more

Traveling down south we stopped at TR for some hot delicious bread and cinnamon butter. Also had the onion and some chili. Great service. Easy to find off the exit and it's surrounded by many other restaurants and big name shopping spots. Good location. read more

Texas Roadhouse - Willie's corner - Barbeque Near Me - Roanoke, Virginia

My first time at Texas Roadhouse. Although it was hit and miss and the food tasted way better reheated three days later, it was a fun night out. We stopped here recently after a movie. The parking lot was pretty packed, but we were seated without delay. The vibe was casual and lively, and I really appreciated the soft lighting that didn't blind me. My friend ordered the cactus blossom for all of us to try, after learning that I'd never had it before. In fact, when she first mentioned it I thought it was made of actual cacti! The batter on the blossom had a great flavour, albeit a tad underdone in the middle. I do wish the cuts were chunkier on the onion. If you knew me well enough you'd know that I've been looking for years for really good BBQ ribs, so it puzzles me that I didn't order the ribs. Instead, I went for the kebabs. I asked for medium well but only half the meat was cooked to an edible level, with the other half too raw and chewy eat. The rice had an interesting seasoning and veggies were nice and crisp, but the chili was barely warm. Did I mention how much I like those sweet bread rolls?! In the end, it was the company and ambience that won me over, and not the food. Service was good and prices were surprisingly reasonable, and I'd definitely go back. read more

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Me and my husband went there on 1-2-2025 . The only problems we had was I had to send back my entire meal, they overcooked my steak and shrimp meal...By the time I got my food back, we were ready to leave. My husband had finished with his food. We waited 25 minutes for them too bring me back out my meal . after about 10 minutes, I told my husband to please eat his food so it would not get any colder. The server never once asked how the steak was before. He left our table and he never came back to our table to check on our drinks. We had to ask another waitress to go find him, When my food did come, the manager brought it out to me and apologized and said she would take off my meal from the check. I was very grateful. I asked her to please bring a container because we were ready to leave so I just brought the food home with me .Also, it was freezing inside the place. Everybody was sitting around with coats and jackets on shivering while they tried to eat, including us. read more

The service and atmosphere was great. The food was average . It wasn't that great of quality. My steak was over cooked along with the carrots . The Bake Potato was undercooked. The shrimp was seasoned nicely. read more

Got there right as they opened and the first customer of the day did this gal. She, the Waitress, had a horrible attitude and was very rude from the get go. Should have known something was up when it was at least 10 minutes before getting just our drinks. She (won't post her name) didn't not get our order right and never brought us refills. Someone else brought our food and when my husband went to ask her about getting a condiment as no one came back, she rudely cut him off and told him she had to focus on what she was doing. Rude! Needless to say, she was asked to not come back to our table. What has happened to people these days? Very disappointed and will be a while before I go back there!!!!! read more

Another disappointing dining experience at what used to be our favorite restaurant. It simply has happened too many times recently for us to try it again, at least for a while. Where to start....we were seated near the bar area and napkins, silverware, and bread plates were already on the table. I noticed my plate had something on it - a piece of food maybe- so I set it aside. However, I looked over at my husbands plate and noticed something dark just underneath the rim of his plate. Imagine my disgust when I turned it over and saw congealed gravy, old food, and bits of old meat Cooper and bread, stuck to the bottom of his plate. That should've been our first indication that we needed to leave the restaurant, but I asked for the manager who came over promptly and I pointed out the filthy dishes and asked them politely what their protocol was for cleaning dishes. She responded by saying that all dishes are sanitized in their kitchen. I was a bit concerned as opposed to cleaned or washed and sanitized, but I let it slide. She was very apologetic and hoped that we would enjoy the rest of our meal. I had a bad feeling about how the rest of the meal was going to go so I wasn't that surprised when my 14 ounce ribeye steak, which I requested medium came out almost overly well done. It was dry, overcooked and tough as only a well done piece of meat could be. Our server never came back to check on us however, at the end of our meal, the manager reappeared and inquired as to how the rest of our meal was. She seemed very shocked that my steak was not up to par and she asked if I ever talk to my server about it. I told her no I didn't because she never came back to check on us. She took our order dropped our drinks and then never reappeared. The manager was once again highly apologetic and was even willing to give us vouchers for free meals, which I politely declined because I said we used to love coming to Texas Roadhouse, but we're going to give it a break for a while until they can re-organize and get their act together. There are simply too many other places in Roanoke, where I can go get a great steak and eat off of clean plates and have my meal prepared the way I requested. I did share with the manager that the few times we've eaten at Texas Roadhouse. The meals have been absolutely delicious without question but anymore it seems those times are too few and far in between Sorry Texas Roadhouse we will be taking our money and our appetites to another steakhouse when we have a date night. While we appreciate the managers efforts to make things right eating out as luxury anymore and with the price of being what they are, we shouldn't have to worry whether plates are going to be cleaned and the meals are prepared correctly. We will be back, but no time soon. read more

Always a solid option. Service solid and fast. Fair prices, never a bad moment. They get buys as soon as they open read more

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Good food, great service... too loud for weary travelers. Yes I know.., it's to be expected. Server and manager made up for that with outstandingly great service! We'll be back to this location. read more

What a great place to eat. My food was cooked perfect and the staff was very nice. The only thing I would change is they need tarter sauce for the catfish. Lol I'm definitely going back. read more

Service was great - Lauren was very attentive and everything arrived in at a good pace. Food was a bit salty for our tastes but overall was ok. read more

This is my favorite place to eat! Note that things have started to calm down with schools going back it's not as crowded all day everyday anymore! It was 7pm and no wait. Seated quickly as well as our waitress coming pretty early to get our drink order. We got fresh hot bread and a bag of peanuts. When she brought our drinks back she took our order. I think the wait for our food was 15 mins if that. My medium rare sirloin was perfect and his Herbal Chicken. Everything but the applesauce came out piping hot! Waitress constantly filled our waters and checked on us. She brought our ticket when she gathered our plates. Nice experience at this location as always. Really hate to see it gave 3/5 star rating when we have never had a complaint here. read more

Nothing beats hot, sweet yeast rolls accompanying the hostess to your table! I ordered the 11oz sirloin with a baked potato. The steak was cooked to my medium rare preference but was a little chewy. Although I love salty potatoes, the one I was served was covered in salt which made the exterior inedible. Overall, it was a good meal in a fun environment. read more

I had the Filet and the wife spicy chicken. Both were VERY good. Service was great. The place was busy for Thursday. Not sure why the reviews are not higher considering the service and food. Close to the Holiday Inn, I would go back and recommend you check it. read more

Very good food and good service. Very, very busy, obviously for a Saturday evening . We arrived around 5, and they said they would contact us within 30 minutes. We got in within 20 minutes of waiting. Very friendly, got us seated and waited on quickly. We both ordered 14 oz ribeyes, hubby got his medium rare, I got mine medium well. My steak had onions and mushrooms. We both got house salads with Italian dressing. I got chili and hubby got a baked potato as our sides. To start with we had fried pickles with ranch dressing for a appetizer. The usual as far as ambiance, kind of on the loud side. Bathroom looked clean. People circling around the parking lot looking for spots around the time we left. So, it was good!! read more

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This is a solid chain steakhouse. Perfect for a Sunday lunch with a stunning view of the city. Started with the rattlesnake bites and they did not disappoint - nicely fried and with enough kick to make you notice, but not enough to send you running for water. Went with the Fort Worth ribeye as my main with mashed potatoes (with sour cream, chives, bacon and cheese) and sweet corn. The sides were tasty as I expected, but the ribeye was fantastic. It was cooked exactly as I requested and was seasoned perfectly (so much so that I didn't need any salt or pepper or sauce). Awesome fresh baked rolls really added to the meal. Very friendly staff and every part of the meal arrived in good time and condition. Delicious all the way around. read more

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This place has gone so down hill. First off you have to wait forever, they squeezed a party of 6 into a party of 4 table. We asked to move. (Literally an open table right across). Then the waitress brings out my salad.... With BLUE CHEESE! I ordered ranch & am pregnant. Cannot have blue cheese. They were very rude and even speaking to the manager is useless. She bobs her head and tries to act hard when trying to let her know about the situation. Will not return. read more

Not the best Texas Roadhouse that I've been to. Steak didn't have a taste but was cooked perfectly. Service was really slow.

Totally disappointed in the meal. No one at the table was able to eat the mashed potatoes they were awful. We did mention this to the waitress who apologized for them tasting awful. My steak was over cooked and a bit chewy, for a steak house you would expect no chewy steaks. Haven't eaten here in awhile and it will be a long time before I eat here again read more

I was hoping to get a free veterans day meal as they advertised, only to find out that you have to come during the time that most veterans (like me) are at work 11-2. So I guess they get to pretend to care about veterans publicly while actually giving the fewest meals possible by limiting the voucher to just 3 very inconvenient hours. read more

if I could give this place a 0, I absolutely would. Texas Roadhouse has amazing food but the wait times are inaccurate and no one seems to know what theyre doing or how to manage this place correctly. don't waste your time going here. You'll wait 2-3 hours just to eat. go anywhere else in roanoke!!! read more

Last time here was 3 years ago. As you enter the restaurant, you are greeted with a foul mildew/moldy smell. I could not quite tell where it was coming from but it's very concerning. The entire restaurant could use a good cleaning. The drinks were good as always from Texas Roadhouse but the food was mediocre at best. They were moderately busy but terribly unorganized. My next time I'm town I'll be sure to visit the Outback restaurant just down the road. Don't drive here with high expectations. read more

Sunday Night I had ordered a chicken tender meal with my two sides being Fries and Mac and Cheese. Once the meal came out I only received Mac and Cheese as my side. Once the waiter came and checked up on my table minutes later I politely told her that my fries had not came in. I told her that it was okay and they did not have to bring them, but if I could instead have the fries removed from my ticket. She replied "yes of course" and went along. 20 minutes has passed and I see a manager approaching my table. At this time my date and myself are done with our meals. The manager told myself that she will not be able to take the fries off of the meal instead she suggested that I can take the to go fries or not get any at all. We did not receive an apology or a reason as to why this mistake was made. As a customer I do not think this is the way this should be handled. If a customer is not given the proper meal they ordered, they should not be paying for items they did not received during their meal time. bad customer service. read more