Daughter's Birthday. Our family tradition is that the birthday person gets to pick dinner on their day. My youngest chose Texas Roadhouse. Ok, so let's get the babies dressed and go. Nope! She wants to stay at home. So, what are we ordering? She picks this thing that I didn't even know existed. A whole meal: BBQ chicken, mashed potatoes, broccoli, green beans with onions and bacon, a tossed salad (I love that salad! It's a meal by itself! Never knew where she got it from!), those rolls...and that honey butter! We also got her a special birthday cake and some ice cream. She was good at that point! #IAmStillTryingToUnderstandWomen read more

Our experience at Texas Roadhouse in Portage, Indiana, was absolutely terrible. We were told the maximum wait time would be 30 minutes, but we ended up waiting for over an hour and never even got seated! It is completely unacceptable to give customers an estimated wait time and then make them wait more than twice as long without ever getting them a table. We wasted our time expecting to enjoy a meal, only to leave disappointed and frustrated. The lack of communication and the extremely long wait made this a horrible experience from the start. Customers deserve accurate wait times, better communication, and basic respect for their time. Unfortunately, based on this experience, I cannot recommend this location. We came in expecting good food and service, but we didn't even get the chance to sit down and eat. Definitely a disappointing experience, and one that could have been avoided with better management and communication. read more

Ask for Holly! This woman is a rockstar! Hits all the server standards and did not disappoint. Thank you for celebrating our birthday boy with us. You're the best! read more

Texas Roadhouse - Birthday boy porterhouse! - Steakhouses Near Me - Portage, Indiana

It was loud, busy, and full of life inside this place tonight. Actually it was a Sunday night, so I wasn't sure if there would be a wait for a party of one. I took a seat at the bar with one other person, so it wasn't bad at all actually. Immediately the bartender introduced herself and her other bartender as they would both be taking care of me. It was personalized service as she asked my name and they used my name throughout the night. Starting with some warm bread and the cinnamon butter - it was fantastic. I ordered a small caesar salad (excellent) and the 30 oz bone-in ribeye (so flavorful) along with green beans and a sweet potato with just butter. Ended up taking the apple pie and ice cream home for dessert. Plenty of refills of rolls and drinks throughout the night. Several birthday celebrations around the bar area, which was fun. And the tv's going all over the place on various channels. I must say the service was top notch - the food was excellent - the only thing that could have been better was the noise level - it is super loud in there, but just know that in advance. This isn't a quiet evening. Also - in reference to the steak - it was cooked perfectly and I forgot about the sides since the ribeye was so flavorful! I ended up eating the sides, but the more food you have, the quicker it will get cold. So eat fast - or choose a salad as one of the sides. I'll go back again - this was a great experience!!! read more

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Adrian was our server and the service was good. We had the Cactus Blossom, Cheeseburger and Steak Kabob. The Steak Kabob was the better choice as the Cheeseburger had huge amounts of Salt to the point of almost not being edible. The Fries were also Salted to an extreme. The Cactus Blossom still retained the skin and wasn't chewable. The restaurant was extremely loud so if you like really salty food and not being able to hold a conversation during dinner this might be your kind of place. Our bill for two, including tip, and having water to drink with dinner was over $48.00. I feel the price was high for what we got and the quality of the food. I will not go back to try again. read more

This company has no time management skills and they made me wait 30 mins for 12 pieces of bread. And the lady employee working to-go needs to go. She's dumb as a box of rocks read more

Let me just say we had a group of people at this Texas Roadhouse in portage. People that we don't get to see often we had a dinner planned for all of us. Everyone ordered. I ordered a fillet like I always do every week when we visit Texas Roadhouse. We visit this location several times but this is gotta be the worst situation ever. My party was eating already. My steak came out rare. I mean rare it was cold inside and very red and bloody. I ordered medium I told him no blood, etc. long story short the Manager brought out three different times to get the steak, right did not happen every time they wanted to take my sides and leave them at the table who wants to eat sides by their self without the steak the corn had a horrible taste like I said I come to Texas Roadhouse every week. This is very unacceptable to me as a customer. You come and drop $100 at a table and a steakhouse can't even get the steak right really. The manager I could tell was getting upset because I would not accept it that way who wants a cold steak on the inside and rare not me. After the third time, I would not give him another try. Needless to say I left with nothing to eat and my party had their food ate for sometime ago, so we all eat together didn't happen. I will never ever return to this location, even though a manager takes the bill off. It did not keep from spoiling the whole dinner the whole party and everybody trying to slow down until they get my steak right which had never happened. I just don't understand how you can call yourself a steakhouse when you can't even cook them. read more

Our visit today was great. Skylar was very attentive & had great energy. No complaints on the food & the restaurant was clean. We will be back to see her read more

Texas Roadhouse - Portobello Mushroom Chicken sweet potato Grilled Shrimp Sidekick - Steakhouses Near Me - Portage, Indiana

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Great ribs! Very tender. The BBQ sauce is always tasty. You have the best loaded baked sweet potato around.

It's the Roadhouse. Great value. Steaks are very good better quality than I expected! Baked potato was adequate. Beer was cold.

Food was good. A little pricey, but good. It was absolutely freezing in this restaurant. My son is a human furnace. He is never cold. Tonight, he was cold. My grandson stayed huddled underneath a jacket the entire time. He refused to take his arms out of the jacket he was huddled under because he was so cold. His food got boxed up and taken home cuz he was too cold to eat. The server was a pest. There's a difference between being attentive and being a pest. My son was trying to read the menu, and she's steady rattling off the list of sides he's trying to read. She showed him where it was on the menu. He's trying to read it and decide what he wants, and she keeps repeating rapid fire all the sides. He can read! Let him make a decision. Halfway through the meal she came and asked if we want to go boxes. I don't know if I want a box I'm still eating my meal. 5 minutes later she came back and asked again how many boxes we wanted. We had our check before we even finished with our meal. Like halfway through she bought us the check. I like an attentive server, but she just kept interrupting us. She just kept coming back. We said we were good, we didn't need anything else. She said let her know if we need anything, and then she's back 5 minutes later. I don't need anything. Let me eat my meal. I felt like we were being rushed out of there. read more

I bought gift cards last year and when I bought them they told me they won't expire as long as I use them at there location because I spend 300 to 400 at a time at Christmas time, they give you 20.00 gift card if you buy 100.00 so I use them when my money gets low so I went to use mine today and the manager told me it expired and I tried to explain to her how one of the managers told me they won't expire as long as I use them there she said she is sorry but they won't except it, my advice to you is if you buy gift cards make sure you use it in time or you will lose the money on them.i won't buy anymore it's not worth it to me to spend all that money and when I want to use them after so many month they till me they expire, they should never expire I Paid for them. read more

Came here with my sister. I was pleasantly surprised at the quality of the steaks immediately. They show them in a case. I had the best ribeye I have had in a long time! It was cooked to perfection. I got a loaded baked potato, house salad, and corn :-) everything was delicious. The place was happening. The service was very good. I definitely well come back when I am in the area. read more

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Justin is one of the best servers we have had. He was friendly and so observant when our drinks were low he brought refills, he checked on us often even though he was busy everything was great and he made our experience awesome. The food was perfect and came out in a timely manner. read more

We went to Texas roadhouse for dinner. Our server was not the most friendliest and only checked on us once but never as about refills or if our steaks were cooked correctly. My stake was supposed to be cooked medium but was cooked well done. I ate the whole stake due to be extremely hungry and our server never not stopping by after the food arrived. When the bill came I mentioned the stake was over cooked but still ate it. She states she would talk to the manager and she did. The manager stated she took off my meal only, which was super nice even though I didn't ask for it or expected it. So they re sent us a bill for our dinner and when I looked it over I noticed it was completely wrong and charged for things we were supposed to be. I explained to the server about it and she kept arguing with me saying i was wrong and that's the bill. So I asked for the manager and when the server walked away so mumbled "you clearly don't know what your talking about" After that i was extremely upset about the situation and when the manager showed up I explained the bill but she didn't care. So my meal was supposed to be taken off and it was a steak with two sides included, however they took off only 8 bucks and then charged me for my two sides and my boyfriends meal. I explained that to the manager and she said since we took off your steak meal we have to charge for sides. The sides are included in the meal so why should we be charged extra for the sides. The manager didn't care and the servers attuide and disrespect wasn't even addressed or said would be talked to.I also stated to the manager that if this is becoming a big issue charge me for my meal because I didn't ask for the free meal and it's your staff that's making this an issue and I just wanna pay and leave. If you eat there just make sure you look at your check before paying right away. Also try to avoid sitting in the bar area since that is where the attuide server works. She is the bartender. ​ read more

I took my sister her for dinner with my son and it was amazing! Our server, Heather, was amazing! The service was quick, never ran out of drinks, and checked in just enough! This is for the one in Portage, IN! read more

The food tasted fine as always and the service was fine. What wasn't fine is that when they charge you for a full slab of ribs, you should get a full slab or at least close to it which should have around 12 bones. The plate put in front of me this evening only had 8. The half slab is supposed to have 6-7. So a full slab only comes with 1 more? I told a manager about who did offer to bring me 4 more, but they should have been on the plate to begin with and requiring me to have to ask for what I'm paying for. I wonder if their 12 ounce steaks are actually 12oz or only 8? Much harder to check them. I love the ribs at Texas Roadhouse but I'm not doing business with a place that intentionally gives you less than what you are paying for. read more

Lexi was our waitress last night and she was AWESOME! Went out of her way to make sure we had everything we needed, even stopping with her hands full to ask if my boyfriend needed a refill on his drink! Our sides and starters were super good, but both of our steaks were cooked a bit wrong, but neither of us have had this problem here before so it's no big deal at all. Overall, it was a great little date night and we'll definitely be back, most likely requesting a table in Lexi's section! read more

We were going somewhere else and had to change last minute due to storms. Dood was good. Server was good. Typical Roadhouse experience. Good chain. read more

Avoid this location. Apparently you only get one drink, waitress seemed to be in a hurry to get away from table and doesn't seem to care if you are food or want anything else. Honestly, I'd just go somewhere else. read more

First off, you could double check the orders which are picked up. I returned to our hotel to find items missing. They were on the order slip, but not in the bag. It kind of ruins your meal when you're missing items you've paid for and don't feel like going back again. And the steak was tough. read more

So good! Good food, great service! We ordered an appetizer, two entrees and a kid's meal--all came out piping hot!

Chicagoans beware! Forgotten by our waitress, snapped at by some other well-seasoned waitress, food came out on dirty plates, "medium well" steak came out cool and blue with +6 "test cuts"... these are people playing restaurant, not running a restaurant. Hold off for Chicago and visit a place with a higher health dept. rating, and a better cut of steak read more

Roadhouse is your only option for a steak dinner in the town that time forgot ( portage) local's know this & if you're passing through try the next town. But seriously, it's good food at fair prices in my opinion. The kitchen screwed a couple times but What else is new read more

THIS place is horrible to go to for a birthday or celebration! You call early to get reservations and they will make you wait 1-3 HOURS!

I know I'm a steak snob. B it even so, this was pretty decent. Always love the rolls. I just wasn't a fan of the atmosphere. And it seemed a little too cramped for some reason. Server (I forget her name, but it started with an A, I believe) was friendly, but a bit overworked, so the service was kinda slow. read more

October 2021 - We have visited this location several times. This time we were there for a special occasion. Unfortunately, the service was well below standards and I really don't blame the server. I blame the management for training her so poorly. It took us 15 to 20 minutes just to get our order placed. Our server just disappeared after getting our drinks and bread. One of our guests asked for peanuts and was told that they were out. Two of the four people at our table should have received salads immediately but did not. I received my main course about 5 minutes before everyone else. We received our salads exactly one minute before our meals arrived. We had no room on our table for all of the dishes. There was an obvious disconnect between the server and those delivering the food. When dishes were empty they were not removed even when the server had an opportunity to remove them. Our server had a habit of walking away when we were still talking to her. The food was decent but had to be corrected. The "Road Kill" entree was undercooked. How do you undercook Chopped Steak? We won't be going back to this location anytime soon. read more

My margarita was delicious! I should have stopped there. It was one of the worst experiences I have had in a while. The Caesar salad was crisp but like no dressing; so it was tasteless. My husband's chicken came out and it looked like a half of a breast and mashed potatoes were not even a half a cup, squeezed into even a smaller dish. My bbq pork was just barely ok. read more

Better cuts of steak here than other steak restaurants in the area. Got a steak with sides. All very good. A bit pricey. Got a beer too. It was crowded when we were there, but the service was still good. read more

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Our server, Rob did a fantastic job, made us feel like family. Food was hot, fresh, came out fast and on point!

unless your dining in pretend you don't know this place exists. to go orders are wrong 8 out of 10 ten times. Never receive coupon manager says they'll email. i don't believe they check the food orders before they take them out to you. Steaks are never correct. over or under is what you get read more

So came for dinner we always had a good dinner But today our steak had so much fat on it We asked to talk to the manager and she said that was normal but it really sound like she just didn't care read more

Texas Roadhouse - Steakhouses Near Me - Portage, Indiana

Horrible customer service. I placed my order at 3:29 I was already in the parking lot cuz I place the order at my son's job at McDonald's right across the street. I got a text at at3:40 saying my food was done. I watched the Togo girl bring out everyone order except for mine. So I go in and my order around 417 and it's just setting there cold and no one apologized. So I asked for a manger and of course they were busy. So I got to my car and call and I get a manager to the phone. I tell her what happened and she ensured me that I would have something sent to my email and I never got it. read more

The service and server here was great (thanks Caleb!), especially the food we got! Would definitely come back even if we are 2 hours away.

From the moment I walked in I should of walked out. This is the worst Texas Road House I have been to in America and I have been quite a few. The hosts had like 5 people in the booth all smiled and I kept explaining how many adults and children it was they would smile and nod repeated it back to me like 4 times each time wrong . When they finally got it right I thought we were good. They take us to our seat to have it wrong. We were frustrated so we set up the seating for the babies ourselves. The waiter was okay which why they get one star . No saucers for appetizers and black stuff in all our glasses on the ice. If you're a minority go at your own risk they will smile and nod. But get everything wrong. We won't be back! read more

The porkchop is the best, so tender and juicy. Always great service! The beer is always cold & on point. I've only had one negative experience when all of me and one other guest's food was dropped on the way to the table... I totally understand things happen, but they did not comp anything on my bill... I just figured they would have felt bad but apparantly not. I still love this place so it never stopped me from coming back :) read more

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Love this place what else can I say food is has always been good. No 5 stars saving that for that one place that blows me away someday.

Food was good but the seating wait ruined it from the start this place is not baby friendly had to wait extra and they had to ask manager where to seat us because they cannot be in the isle in the way. I wonder if I can sue maybe class action. read more

I have it 3 stars because of who they are but I always have a good time and food is great but today something was off the meat was ok not as good as it always has been in the past. The mash potatoes to flat and not much flavor as usual again backed potato also flat not good flavor. The mini burgers way to dry as well. It sucks that I had this experience here at this location because we came in with high expectations and knowing we are going to eat good and everything would be taste as usual but this Anastasia the case this time. But the staff is on point and great and friendly though so good job on that 5 stars for the staff. read more

I usually love Texas Roadhouse. I stoped here while traveling and it was pretty average. I got the New York Strip, Caesar Salad, fresh veggies and the potato Skins as an appetizer. Also got a margarita as well. The potato skins had a ton of shreds and barely any bacon on them. My fresh veggies was mostly carrots. My steak and salad were good. Not a bad experience but not the best (as far as the food goes). read more