For just opening we were expecting the service to be slow or messed up. We were pleasantly surprised! The waitstaff was totally on their game. One of the kid meals didn't arrive with everyone else's dinner, but the manager spotted it right away and it was made good FAST. The kids were endlessly entertained with throwing peanut shells on the floor. We did call-ahead seating - HIGHLY recommend. The lobby and check-in process was slightly confusing/chaotic. I'm not sure if this is a signature thing for them, but all the food seemed to taste it came from a smoker (not terrible, just very unexpected on veggies). read more

Aimee was such a sweetheart. She always made sure that you got everything that you wanted and that it was done correctly. She also had such a friendly demeanor, and was always happy. She made our dining experience so amazing! Definitely going to come back because of her! read more

This place has by far has been one of the best restaurants we have visited since Covid-19. Employees are very pleasant, attentive, and have good customer service. Food was good, chicken was tender. Seriously, best place in a long time. We've walked out of Longhorn at Gulf Coast Town Center because of poor service. Conners at Gulf Coast, Deromos in Estero, Olive garden at coconut point. Teds Montana at Coconut point. All with horrible customer service. We don't expect much, but when employees are not friendly, takes 10 minutes to be greeted after sitting down and must repeat simple request its not worth sticking around to see how the food tastes. These recent disappointing experiences have not happened when the establishments were full, busy or employees being overwhelmed. Roadhouse had employees who were genuinely interested in quality customer service. read more

Okay, little disappointed in the Ribeye! Not as tender as I was expecting. Sweet Potato baked was very good. Server did not write my order down and sure enough got it very wrong! No hurry to go back ... read more

This place does not look like a three and a half star place it does not taste like it and the service is way better than it I love this place every time I go read more

My husband and I treated our son on his 24th birthday along with a few of his friends. The place was packed when we showed up on a Friday night but we were seated quickly. Our waitress Brooke came over within minutes of us being seated and greeted the 6 of us with a big smile along with a hello. She was very engaging and made sure she that she took care of us from start to finish. Our food was delicious and everyone enjoyed every bite. read more

We did carry out and had more food than we could eat. It was all very good. It is a dependable place for decent food and a nice staff.

The first two times we ate here the service and quality of the food was excellent. Last night however was disappointing. When we walked in I clearly saw all the guys cooking on the line not wearing masks. There was no signs clearly stating their covid procedures. Then we were seated and it took over 15 minutes before anyone came to the table, and when he did it was the manager. He took our drink order and then we were left for another 20 minutes before the drinks or our server Niki decided to show up, offering no apologies about not waiting on us. She took our order, very nonchalantly and went away, after that the food and appetizer were delivered with little wait time. We both ordered steaks and Niki never returned to ask if they were cooked like we wanted or to refill any drinks. We were just left again for about 30 minutes, no offerings specials or dessert was even offered. She finally came back to the table as we were starting to get antsy to leave. She then drops the check and leaves for another 10 to 15 minutes while we are just waiting to pay. The food was ok and our steaks were not cooked to order but Niki never came back to the table to ask if everything was good or not. We won't be frequenting this texas roadhouse anytime soon because our business isn't appreciated. You would think at 50% capacity our server would be able to accommodate any patron effectively but Niki you failed at your job tonight. read more

Finally took the opportunity to get some food from the Texas Roadhouse. The food was absolutely fantastic! Started with the killer ribs and fries as an appetizer. The meat fell right off the bone and the fries were excellent! Then decided to try the fillet.......... words can't possibly describe how good the steak was! Honestly one of the best steaks I've had in a very very long time! Will definitely support this restaurant. read more

Server was great, she was on it. Food coming from the kitchen was slow. The steaks were great. We ordered a well done burger and it came out raw. We were offered a coupon for a free appetizer on our next visit for our inconvenience. We wont be back. read more

Had dinner here last night with my wife and two friends. I had the salmon which was excellent and my wife had the pork chop. Meals are terrific and the place has done a hood job with the virus looming. One complaint/ they bring out the appetizer and then a minute later out comes the dinner. Is this a server issue or kitchen issue. This happens consistently. Either way fix it and they will earn the extra star. read more

great food, great service. Will come again to see our server Kasi again she was AWESOMEEE!! (:

Had a very good steak dinner on a Friday night with the family. Quickly got a table and service was prompt and friendly too. Food was excellent and love the ice cold beer mugs. You need to request peanuts now. Good place to go read more

ordered in location waited for food. burger was ordered medium came burned on bottom dry in middle. not medium. excessive salt. not editable. bun was hard as a rock couldn't bite into it. fries were cold and had excessive salt. even the garbage disposal cho on it. read more

We were seated immediately, at 6:00 on a weeknight, and our server was there shortly after. She was friendly, attentive - she couldn't have done a better job. The food was good - steaks were cooked perfectly and were tasty. We will definitely return. read more

I find it really off-putting at these type of restaurants where they try to trick you into add-Ons on your bill. For example, all toppings to your steak or fish are an extra $1.99 each. Yes, I can afford it but the way the server asks you "would you like mushrooms or onions on your steak?" Is a trick to add more to your bill and hence their tip. I can just see management having a meeting instructing them to up-sell in tricky ways. For this reason alone, I won't be back. read more

Amazing food, the steak is so good and juicy, the sangria are so darn good. The bread it's a sin, I love the food. Great for the whole family read more

Excellent Excellent Excellent. We were here Thursday, 2.06.20 for dinner and this is our third time to this location and I'm so glad they are only about 5 minutes from home. The service is outstanding. The managers are always checking up on customers and helping out. Every so often a large group of employees stop what they are doing and join in on a line dance. It has a very upbeat and happy atmosphere. One of my favorite things is that the salads come out on a cold plate, love that. My husband and I were doing a rib eye comparison challenge awhile ago (who had the best value ribeye) and this place was not here yet. But, now I would have to say between Ruth's Chris, Outback, Longhorn and Connor's I would pick Texas Roadhouse. Ruth's Chris was outstanding and is still my favorite but you pay triple for that. I can come here and get a very nice cut, cooked perfectly and get entertained for a lot less. We will continue to return. Check them out!! read more

Whoever does the hiring and training of the waitstaff for this restaurant is doing a great job. These are mostly young people and they are terrific. Nice verbal skills, accurate orders, good eye contact and quick service. They really like their job and it shows. Keep up the great work. read more

This location is great! Service is always fast and food is delicious. Our server was perfect, Maura did an excellent job. She was always on top it, we never had to ask for a drink refill she always had a glass on the table before you finished your current drink. She was fast with every request. I recommend this location and make sure you ask for Maura for excellent service!! read more

This was our first time here and it was great. We met the manager Kirby and he made us feel right at home. Our waitress Amber was also great. They made me feel like I had known them forever. The food was also great. My brother and I will be back soon. read more

We were given a wait of 10-20 minutes and were seated in 15 so no issue with that. When were seated waited a few minutes and one of the two bartenders came by to get our drink order. One water and one old fashioned. We watched as the old fashioned was made with a Splenda packet. The old fashioned couldn't even be finished by the end of the meal. She dropped off the drinks and came back in a few minutes to get our appetizer order. We ordered the combo platter. Waited another twenty minutes she came by and took our order and said she would go check on the appetizer. She brought it out and it was clear it had sat for awhile as the cheese wasn't even melted anymore. We asked her for refills on the water the next time she came by. Again waiting for twenty or so minutes. The other bartender stops by and asks if we need more water which we accepted. The table beside us is served and once again our server goes to check on our food and goes back to the bar without a word to us. A few minutes later a runner brings the food out. The burger was almost to the point of being burned. The side of veggies with the pork chop looked dried out and unappetizing. The mashed potatoes were made with large chunks of the skin in them. Both meals were salty. The pork chop was so salty I couldn't even eat it. When we mentioned it to the server she said she was sorry and then brought the check. Very disappointed in our meal. Paid over $60 and left hungry. read more

if you come here please request josh we aren't even finished with our meal and he is by far amazing. if you're like us and like extra butter extra ranch, etc. you only have to ask this man once and he knows the meaning of extra. can't recommend him enough read more

Went there the 2nd day they were open. More then enough workers and they were very attentive and quick. Food looked good but was so full of salt I couldn't finish it. I had a burger which was cooked a perfect medium but the amount of salt that was in it took away all the flavor of the burger and everything on it. I'll try again in a couple of months and I hope they replace the cook. read more