I'm not one for wanting to write negative reviews. I try & resolve any issue upfront personally. Sadly I have been unable to in this case. I started this class on the 28th of July. I was super excited for it, I paid using the Affirm option which paid the school $1800 up front & I pay Affirm back monthly.
A week before class I had heard nothing from the school, when I had been signed up a few weeks already. Expected some sort of welcome letter or communication with details for starting. Never received anything. I reached out to the school and they told me that they think maybe there was some tech issues and I didn't get the emails. True or not? Idk. They also told me that there were certificates I needed to get before starting that the rest of the class "apparently " got notified months sooner. So that was about 15 hours of work I had to complete with a 4 days notice. Had I been working at the time I wouldn't have completed them.
Once class started, online setup was difficult to navigate, I reached out to instructors & classmates with no response for some hours that day which put me behind. No explanation of how to navigate the site or how to properly work through all the lessons, videos, homework etc. super frustrating. After half the day I figured it out alone. Later to receive a text from the instructor that she was busy with renovations. Kinda upset me as students should be a priority during class hours. Or at least day one! This happened multiple times I tried to reach out. Waiting for hours to get a response and still having to figure it out alone.
Turns out the school is new & they are still trying to "figure out how everything works. From payments to the app to even how to navigate the online coursework. For an advanced class, this is detrimental to your schedule as it puts you very behind quickly.
Lastly, I went & had my titers done (bloodwork) to show I had childhood immunizations, this is a requirement to be an EMT. Apparently two of my vaccinations were coming up as low immunity. I was told I'd have to get them again to become an EMT. This was not possible for me since becoming an adult I became immune compromised and was unable to get any live vaccines. So I had to withdraw from class. I asked for a refund since I was there not quite a week. Out of the $1800 they refunded me $1000 and kept $800 for less than ONE Week! I emailed them a week ago asking for breakdown of why I was being charged $800 for one week and not to my surprised I've still had no response.
I think if you're looking to go to EMT school, maybe pick somewhere more stable, reliable & trustworthy....possibly been in business longer than a few months. Super disappointed!! read more