Typical shoddy work you get at the worst therapy places with added billing nightmares. Here's a…read moregood tip: if you spend more time getting heat and ice than you do working with an actual therapist go somewhere else. If your results haven't improved after 3 or 4 visits, go somewhere else. If you seem to know more about what is going on with your type of injury/illness than they do, go somewhere else. I have had a lot of physical therapy in Chicago and Austin. I have had some of the best and some of the worst so I know how to compare PT. I can recommend: Symmetry PT Austin Manual Therapy St. David's Rehab on 32nd

I've been mulling over writing a review for Strickland for over two years now. After sustaining a…read moreTMJ injury I was sent there and promised by my doctor that they were the "best". I can not remember the name of my therapist but my time there (over 8 visits) consisted of heating pads and a less than ten minute massage that I was capable of doing myself. The only thing that seemed to help was a Tens machine which the therapist pulled out and used on me during ONE visit. Even though I told her it helped significantly, she never used it again. Because I did not show any progress in physical therapy my insurance quit covering my visits, but I was not informed of this until I had made 3 additional visits that I was left to pay for. When I received my bill I was shocked. I know that physical therapy is expensive - that is not what I was shocked about. My physical therapist had charged me for the use of the tens machine EVERY appointment and cited that she did this at EVERY appointment I had ever had. I was charged a good chunk of money for services that were not rendered and so was my insurance. When I called to speak with billing and tell them about the inaccuracy of my charges, they told me they would fix the bill and send it back out. Over 6 months, this is what happened, I'd call, tell them that the services they were charging for had never happened and they'd tell me to wait to pay until they fixed it. Eventually, billing told me to ignore the bills, because they were going to drop the charges. After that statement I quit receiving bills. Unfortunately, 3-6 months later I instead received a bill from a debt collector. Talk about bad service... lying about services rendered, incapable of following through on what they say they would do and then sending it all to debt collector... WOW NOW over two years later, they've called to tell me they are issuing a refund check and for a minute I was very hopeful that this was the case. BUT just like everything else, I feel as though it was a lie. It's been over a month and a half and I've received nothing in the mail. When I call them, they tell me it'll be sent out immediately, but just like with their billing issues, I'm sure I will most likely, never get the money they owe me. I half expect another letter from a debt collector for more services that I never had. *** QUICK EDIT - it's 2015 now, and no, I never received that refund.

On May 6, 2023, I strained one of my right calf muscles. It was very painful and I had trouble…read morewalking without a limp. I went to see the doctor and he told me what the problem was. Since we were to travel on a walking-intensive trip to Germany approx. three weeks hence, we asked the doctor if I could get some PT. He wrote the referral and told us that Pro-Motion on Slaughter Ln was a good place to go. That was convenient since he is in the same shopping center. After an initial evaluation by one of the doctors at ProMotion, they placed me with Byron, a former Marine, who went to ACC and was trained as a Physical Therapy Assistant. I was amazed by how good he was--I think he's a natural for this kind of thing, though I'm sure the training also helped a lot. I really hope he gets the opportunity to study to get his doctorate in PT, because I'm pretty sure he will be a great one. He was always patient, firm, and honest. A hard combination to find--though the fact that he was a Marine made it a little less surprising. I made a lot of progress in three weeks, but as we came to the end of the three weeks, we decided that it was best for me to bring a cane along on the trip (I'd never used a cane in my life) since I was told we would be walking typically 5 to 7 miles per day (of course, not all in one walk without a break--but, still that's more than I walked before my injury). Brandon taught me how to use the cane. Though I was able to basically get around without a cane, I did need it sometimes, especially towards the end of a day. He also counseled me on selecting the right kind of compression socks to wear on the airplane. I cannot say enough good things about Byron and Pro-Motion Physical Therapy.

I was in PT for my shoulder (long term injury from years ago) for almost 6 months at another place…read moreand they only made my injury worse. Took a break for a while then over Christmas break, injured my shoulder again and ended up wearing a brace for a few days. Came to Pro Motion and I wish I came here years ago. Dennis has been a life saver. He could tell immediately what was going on, that I wouldn't need surgery and would just need 6 weeks. So thankful for Dennis - just trust me and go see him. I've been recommending him to others ever since!

They do a great job. And they care a lot about you!!…read moreFrom when you make your appointment till you finish your appointments they are there for you. Have a issue with your appointment no problem they will make the changes that works for you.

The entire staff is outstanding. I've seen great results. They aggressively address the issue and…read moreget results.

From the office personnel to the therapists - everyone at Results PT I encountered were kind,…read morehelpful, knowledgeable, caring, and thorough. while working through pain, they actually made the healing process enjoyable by educating me and giving - results.

I enjoyed the short time I had my PT here. The staff all around are so kind and extremely helpful!…read moreI felt like they did really good managing multiple patients while also taking care of you. I had to deal with knee problems specifically and had 3 amazing lady's work with me over the course. I left with a smile on my face each time from the strength I felt following in my knees. The check in ladies in the front were just as amazing and sweet. AND the video chat people at check in were always so quick and helpful to aid anyone with problems and concerns. 10/10 experience.

Absolutely the best PT office I have been to. The staff is prompt and helpful. The therapists are…read morethorough and well educated. Julie and John are my favorites, though everyone always seems busy so that's a good sign. Highly recommend this place!

STAR PT is THE "1 stop shop for all your body's needs!" 1st…read moresection of this review is "my story"; Skip to the end for other details about STAR PT. K, I'm a bit biased: I, myself, was a PT at STAR for 10 years. But, I'm a patient right now: bicipital tendinitis developed as a result of shoulder impingement/rotator cuff arthropathy. I couldn't use my arm worth squat, constant pain, and intense pain with attempted use. What I had tried/done failed. Grew very discouraged/depressed: Husband asked me when I was going to DO something about it (& stop complaining, lol). Saw my doc: He offered an injection, but I said, "PT first please, and I want to go to STAR." (don't want injections to jeopardize the integrity of my tendons, and STAR PT "only"!). Yes, a PT may need another PT to lift one up, illuminate the path, and lead the way to success! Highlighting Anthony for his awesomeness! I specifically requested Anthony because he was the only one who didn't "know me." I know the other therapists, and they are all excellent. In this case personally, I wanted to be "led" unbiasedly: without any consideration/assumption that I "should know" this or that since the others "know" I'm a PT. Visits 1 & 2 proved to me why you see a PT before injections/surgery: immediate positive impact! I experienced a set-back after the visit 3 - of the exact same nature as to why I was unsuccessful when I tried to rehab myself. Anthony got me past this in ways that I'd never thought of! Week 3: still progressing, and Anthony increased focus on other components of my body to ensure long-term success (YES, core/pelvic/hip/leg exercises for my shoulder problem!). 8th visit/re-evaluation: 80+% better! Able to swim freestyle without problems over 4th of July holidays, pain is SO much less (I can handle intermittent dull aching), I no longer hesitate to use my arm (though it's still quite weak), and I'm now asking questions about working out! Anthony is so awesome: He listens, instructs, educates, set goals, and puts the plan into place. Though (as a PT) I think I could "take over" independently at this point, I'm continuing because I want to return to 100% and want him to keep leading me to ensure success. I started a version of push-ups (um, 7 visits ago, this thought was ludicrous)! Anthony reviewed other activities/gym exercises to try (or avoid), reminded me of needed rest/recovery periods and signs of when to back-off/stop. I don't know if I'll need to update this review when I am 100%, because I'm now feeling like nothing's going to stop me from reaching my goals! & Yes, should I experience any "hiccup" from this point forward, Anthony will bring me beyond it (full confidence), but this is why I'm still going to STAR PT! My story, done. Extra info for y'all: More about STAR PT... Pilates classes Women's & Men's Health On-site fabulous Massage Therapist who's also a PTA Certified Hand Specialist OT (top 3% of BEST EVER) Custom hand/arm splints Custom foot orthotics ("PRI" orthotics - SERIOUS improvement in my son's athletic performance and overall life - he won't go anywhere without them, including independently transferring them to his cleats & back) McKenzie, ART, FDM, Postural Restoration, and more Dry-needling Cold laser, Infrared, Ultrasound, E-stim, Traction, BioMat Ancient Minerals Magnesium (oh, the incredible benefits of Magnesium!) Clinical center training student interns from accredited colleges Host site for continuing education courses Yeah, so OK to kinda call this a "plug" for STAR - but this review was not requested, not compensated, and ONLY because I LOVE THE RESULTS, STAR PT, and Anthony! Owner Jon Hupp (PT) is absolutely BRILLIANT. He's judiciously grown his business from the ground up, has poured in his heart & soul to make this the best out-patient practice possible, ceaselessly makes improvements/expands his/the team's education to be at the cutting edge, has/ensures an awesome environment & the equipment that's needed, and leads a team who's dedicated to the ultimate mission of maximizing YOUR life and potential!

I went to SATG for knee replacement therapy. After having a poor experience with a chain PT…read moreestablishment in the past, I was looking for something smaller and more personal. SATG provided exactly that. I appreciated the one-on-one sessions, as opposed to the 2-3 patients at a time approach used elsewhere. This personal attention made me feel that my treatment was tailored specifically to me rather than just going through the motions. Kelly was my primary therapist, and she was both thorough and professional. She set goals at the beginning of my treatment and closely tracked my progress. Her encouragement as we approached those goals was greatly appreciated. Kelly explained each exercise and its benefits clearly, which I found valuable as someone who relies on information. She also provided exercises for me to do at home and regularly inquired about my progress or any setbacks during our off time. I also had a few sessions with Lee, who was equally skilled. SATG keeps detailed records of your progress, ensuring a smooth transition if another therapist needs to take over. Both Kelly and Lee are friendly and kind individuals. I will definitely return to SATG if and when the need arises.

I had a wonderful experience here today! Every staff person I encountered was pleasant and helpful…read more Sarah is incredibly patient and thorough, and I left feeling confident that I've found the perfect place to help with my knee pain.

It's almost impossible to find aqua therapy in Austin but I got very lucky here. I had been in…read morethis type of therapy before so I knew what to expect going in. I was more than pleasantly surprised. There were locker rooms and many places to sit around the pool (which for anyone who has great difficulty walking outside a pool is a god-send!) Both therapists I have had, Hunter and Patti, are engaging, knowledgeable, patient, and responsive. (They are both also a hoot! :-) Hunter even lets me choose the music while I am there!) In just 2 months I have had significant improvement! It was fairly easy to get reserved pool time that works with my limited schedule and they are very easy to work with, both personally and insurance-wise. I have never used the land-based therapy but they seem to have an abundance of great equipment and therapists. I can't recommend them enough!

Spero Rehab - Oak Hill is just what we need for our daughter, The Mermaid. Our daughter loves…read morebeing in the water. She is non-verbal but Patti seems to understand what our daughter requires to walk in the pool to strengthen her legs. Thanks Patti.

The scheduler is completely disorganized…read more First off, their hours are incorrectly listed here. She said they're only open three days a week, and close at 2:30 pm. I called on 4/1 and was told I could come on 4/3, or the week of 4/15. I chose 4/3. I spelled my name for her twice since she took it down incorrectly the first time. She called back afterwards saying she hadn't taken my name down. I reminded her I had even corrected her, and she remembered and apologized. Then I got an e-mail confirming 4/5. I called back and she said that was a mistake and I'm scheduled for 4/3. I couldn't find the place on 4/3, and called. She said I'm scheduled on 4/10, which wasn't even available when I first called. I actually never got a confirmation for either day. In each interaction I asked about paperwork she said she would send me. Of course I still haven't gotten it.

I've had two total knee replacements, and most recently, two total hip replacements. Suffice to say…read morethat I know a bit about physical therapy. These folks get it right. You have your Therapist's full attention, for a full hour, and more importantly, they actually care! I've made great progress, but am far from finished, and my therapist has given me ideas as well as various bands to use on an upcoming rather lengthy road trip. They reassess periodically so that you can see the progress you've made, as well as sending that information to your physician. Friendly, extremely professional. In my opinion, the best in Austin.