Every time I go to any of their offices, I feel like little angels on earth are there. I am blessed…read moreI found these wonderful brilliant human beings, who have an important element that so many pain experts are missing "compassion".

Dr. Julia at Kyle office was fine on the one visit I had with him. The staff afterwards asked me…read moreif I wanted to see him or a PA on my follow-up visit. I told the him because I am unsure if I wanted to have him as my doc. They called prior to the appt and changed it to a PA. The PA told me the doctors only see patients every six months. When I complained that absolutely nothing had been done for my pain, edge offered to set me up for shots quickly. Then they called to reschedule because it had been booked in the wrong suite. I told them to cancel and I'd go elsewhere. Another call wanting to schedule. Then after two weeks another wanting to schedule my follow up from my procedure! And the doc had wanted me to talk to a surgeon for a future relationship. He didn't refer me to one. On an inquiry call back to the office they decided he hadn't made a referral. After calling another two times, the staff told me most people Google a surgeon. OVERALL, I DO NOT RECOMMEND GOING THERE.

I grew up in Texas the son of a scientist, and was raised in an intellectually rich environment in…read morewhich reading, research, facts and truth were held in high regard--in direct contrast to the astounding horror of our age in which the current power structure of idiot-based disinformation has allowed the term "alternative facts" to leak into our lexicon. I inherited what I call my father's Query Engine Mind, which has served me well in becoming a writer and a published author whose non-fiction book on UFOs has been selling steadily on Amazon for five years on April 9th. My research skills have also enabled me to scope out the best in their fields, which came in handy when I recently re-injured a herniated disc at L4-5 (which apparently is a more complex mess now than it was 25+ years ago when the snow skiing accident started it all), and I have lucked into a superb operation called the Greater Austin Pain Center. When Dr. Alan Silberberg walked into the consultation room, shook my hand, sat down and opened with, "I've studied your MRI images carefully, and you're in a real pickle here, buddy," I knew I'd met my doctor. He radiates intelligence the way my Dad did, and he's extremely blunt and direct and doesn't sugarcoat the facts--all the elements I need in a doctor for me to feel confident I'm in good hands. We've taken the approach of doing spinal epidurals (the same treatment that was very effective for me with the original injury), and I had my first session this week. I was face down on an operating table, so I can't visually describe what was done, but I can say that the needles weren't artlessly jammed into my lower back, they were slowly finessed into the damaged areas, and the steroid/pain killer mix was injected slowly and then with a more steady progression. The artful skill being utilized here was quite noticeable and greatly appreciated, and it clearly minimized the application pain (I chose no sedation). This doctor's impressive online CV most definitely matches his performance. Dr. Silberberg is surrounded by a top-notch staff of clinical professionals and front end office people, mostly an all-female crew. I've encountered nothing but friendly and polite helpfulness from everybody, both on the phone and in person. If they can maintain their level of excellence, friendliness and efficiency across the board, then I hope they corner the market here in Central Texas. My Dad often said, "The cream always rises to the top." Dr. Alan Silberberg and his crew have proven this to me. If you're a self-paying client like I am, this is the Go-To Team for you. They treat me great, and they've impressed me beyond words. I got lucky the day I found them.

I see Dr Alex Hynes at GAPC and he's the best pain doc I've ever had. At 75 years of age, that's…read moresaying a lot! His support staff is very friendly and accommodating. Paulo, who works the front desk, is great, as is his cohort, Gabe. They all have helped me tremendously with my knee and back.

I had my first visit with Dr Caylor and feel that this treatment may be the answer to my prayers!…read moreI look forward to having my pain relieved soon!

The 1st time and LAST time I will ever go there. Saw a new pain "doctor" there and she was the…read moreWORST pain "doctor" I've ever had. Cold, abrasive, rude and uncaring about my pain. I will NEVER go there again or recommend them to anyone.

This is not Pain Management if you can't prescribe the pills I need and require for DDD then you…read moreare not Pain Mngmt, maybe regenerative Medicine but not Pain Mgmt. The only thing they can do for you is shots or injections, any pill they prescribe you can get from your regular PCP and physical therapy or yoga you can do at your house.

We really like Dr Kim but he is gone from Tricity Pain. Don't know what happened. Went to a…read morefollowup appt yesterday where we were told by Ying that her last day is July.... And that Dr Kim was no longer working there (?) What the H-E-double hockey sticks?? May 24th was his last day. How do patients not know that you're doctor is leaving. She wasn't too thrilled to be the one to inform either. Will update rating once we know what happened. But as-is, this was unprofessional and patients should have been informed.

Dr. Mahaffey is amazing! About a month ago I had mysterious pain that started in my foot and slowly…read moregot worse over time and spread to my legs. I couldn't walk for nearly 5 days. I had minor improvement with PT and my functional Dr suggested that I try Airrosti. I was pretty skeptical that this would do anything for me and was in such a bad place mentally that I thought nothing would work and that I'd permanently be in pain. After visit 1 I experienced a detox that made things worse before they became MUCH better. It was also so comforting to finally have a provider tell me what the issue is. After a perfect MRI I really was worried and clueless about why this pain was present. It turns out that I had a pinched nerve which explains the radiating pain + the severity. I saw the dr twice my first week and my pain reduced by 90% after just 1 week of treatment. I had my last appointment today and feel so relieved that this helped me. To look at where I was just a few weeks ago, I can't believe I'm doing most of the things I enjoy again. I'm so grateful for Dr. Mahaffey and staff.

This place does Gods work, I am not joking. I had excruciating lower back pain so bad that not even…read morehydrocodone could alleviate the pain. I went to Cary Finale and in one consultation I was already feeling near 100%, I wanted to cry. I had been to the West Lake location when I had neck pain, could barely turn my neck and they cured me in no time. I was going to the chiropractor every week for months and it wasn't as effective as Arrosti, the pain was still there. My brother was having knee/leg issues and I told him about Arrosti, he had never heard of it before. He went and told me dude, my pain is gone. I was like I told you man, they are amazing. He was so happy I told him about them. I can't thank Cary Finale and the PT dude for getting me pain free. When you are in as much pain as I was in and they fix you, you want to kiss them, cry, and all sorts of things. They got me back to 100% in no time. One of the most amazing things to is that they don't want your money. They are more concerned about getting you 100% as fast as possible, unlike the Chiropractor. Arrosti will discharge you as soon as you are feeling better, they won't have you coming back to suck up your $$$. Cary was super nice, calming, understanding, and educated. She new exactly how to remedy my pain, it was instant. After that initial consultation they sent me to the next room over for a PT session. Showed me and performed the exercises for my specific pain, loaded those exercises in the APP, which is so helpful so you don't forget how to do all the exercises they send you home with. The APP is 100% awesome, its all tailored to you and there are videos demonstrating each exercise. If you want to be pain free in no time, do yourself a favor and book an appointment. You will become a lifer. Thanks again!!!

last year, my health took a giant shit all over me and I almost died a handful of times. it's left…read moreme in debilitating pain, so I see emily bowden at the william cannon location. with our visits, I feel like emily actually listens to me, or very much pretends too (which works for me). she's diagnosed me with cool sounding things like fibromyalgia, neuropathy & spinal arthritis! yeah!! more labels!! that just means I hurt all over and my body hates me. emily took me off narcotics (minus one star. I mean, come on) and replaced that with four other medications. we are looking into injections and further ways to help with pain. I appreciate that pain clinics exist & people like emily really try to help and empathize with chronic and excruciating pain.

I think a few of you read this like a novel. Well I thought I could write the ending-not quite! Smh…read more A doctor update: the former Founder of APA is GONE, Dr Wills-and parting was not sweet. I know how & why, and I'll leave it as not good. The entire medical community talks about the former APA Clinic-even when someone is NOT in the medical field. Austin does want to know: WHERE IS Dr Feferman? I thought I was done, but OH NO. I was given an amount much lower than my supposed total (which had included balance billing and significantly higher charges)-I paid cash to end it. THEN old claims previously processed as Out of Network (and part of my payment above) were resubmitted by "someone" as In Network, so this clinic collected double. NOT NICE. For those who hope this place is nice and has competent staff now-I hope so too. However, If they are so desperate or incompetent as to 1. Harass me for payment (no worries I save EVERYTHING), 2. Receive It after much negotiation THEN (as was always the CORRECT ROUTE- I was NEVER Out of Network) 3. Go To Cigna and RE FILE EACH as a "Corrected In Network Claim" I say BE CAREFUL. I am SO SICK of EVERYTHING related to APA and their new company BUT I have Ethics, and think my doctors should follow the Ethics to which THEY are bound. This isn't over, SO nothing else significant posts til this ENDS. However- I have Cigna so they will be involved You will GET NOWHERE with Austin Billing; I suggest googling the full company name not just USEP (see my post 1 or 2 below for it) along with the address in Dallas used to send payments (a POBox in Dallas). You WILL FIND contacts AND complaints I512hope this439helps you7342goodluck starting to appear-however none are mine. Good luck to others esp with Billing-infoabove-More when I have more.

SHADY BILLING PRACTICES - ZERO COMPASSION - AVOID THIS PLACE IF YOU VALUE BEING TREATED LIKE A…read moreHUMAN I had to leave this review after my recent experience with DIRECT ORTHOPEDIC CARE (DOC) -- and I wouldn't recommend this place to ANYONE, especially if you're dealing with chronic conditions, post-op recovery, or have limited income. I WAS CHARGED A $50 NO-SHOW FEE For an appointment I was NEVER properly reminded or confirmed for. The claim i oupted out of Text Messaing that was "Not correct" I received one to make payment I rely on a case manager to help manage my care, and there was: NO confirmation call NO reminder text before the appointment NO follow-up prior to the visit Instead, I got a "You missed your appointment" text AFTER THE FACT. When I raised this issue, DOC leadership -- particularly PAIGE, Director of Operations -- doubled down. Even after reviewing records that showed I wasn't receiving reminders, she coldly cited "company policy" and refused to waive the charge. I PAID THE $50 UNDER PROTEST -- this was NOT a legitimate or fair fee. I've had FOUR SURGERIES IN UNDER A MONTH, with a MAJOR SHOULDER REPLACEMENT scheduled for 8/26 -- and this is how they treat patients who are trying to manage complex, ongoing care? ABSOLUTELY SHAMEFUL. ************ And before someone from the social media team replies with the usual copy-paste: "We're sorry to hear about your experience, please contact us to discuss this further...". DON'T BOTHER. That's not a real apology -- it's a PR-APPROVED DEFLECTION that helps no one and fixes nothing. SHADY BILLING PRACTICES - ZERO COMPASSION - AVOID THIS PLACE IF YOU VALUE BEING TREATED LIKE A HUMAN I had to leave this review after my recent experience with DIRECT ORTHOPEDIC CARE (DOC) -- and I wouldn't recommend this place to ANYONE, especially if you're dealing with chronic conditions, post-op recovery, or have limited income. I WAS CHARGED A $50 NO-SHOW FEE For an appointment I was NEVER properly reminded or confirmed for. I rely on a case manager to help manage my care, and there was: NO confirmation call NO reminder text before the appointment NO follow-up prior to the visit Instead, I got a "You missed your appointment" text AFTER THE FACT. When I raised this issue, DOC leadership -- particularly PAIGE, Director of Operations -- doubled down. Even after reviewing records that showed I wasn't receiving reminders, she coldly cited "company policy" and refused to waive the charge. I PAID THE $50 UNDER PROTEST -- this was NOT a legitimate or fair fee. I've had FOUR SURGERIES IN UNDER A MONTH, with a MAJOR SHOULDER REPLACEMENT scheduled for 8/26 -- and this is how they treat patients who are trying to manage complex, ongoing care? ABSOLUTELY SHAMEFUL. ************ And before someone from the social media team replies with the usual copy-paste: "We're sorry to hear about your experience, please contact us to discuss this further...". DON'T BOTHER. That's not a real apology -- it's a PR-APPROVED DEFLECTION that helps no one and fixes nothing. DOC HAD EVERY OPPORTUNITY TO MAKE THIS RIGHT -- AND FLAT-OUT FAILED. ************ They clearly care more about nickel-and-diming patients than actual healthcare.

Doctor Frank and his assistant Corey or fantastic the people at the front office when you walk in…read moreor also number one. They take the time to talk to you and ask you questions about your health. They are very efficient in getting the patient to the back to be seen no long waiting time either on time or before your appointment you are seen.

I'm so sad to write this review. Dr. Gutierrez at Pain Institute of America (the office at 4316…read moreJames Casey Street Building B, Suite 200) does NOT care about my pain. I have been trying to get through since last week with no luck. I am in excruciating pain due to neuropathy and NOBODY CARES. I called first thing again this morning and again at 4pm and again at 4:20. I can't bear to go through another night of insomnia and unbearable pain. I don't know what to do. Do NOT go there! They don't care about their patients.

I've been a patient of Dr. Gutierrez for 12 years and had outpatient surgery at this center several…read moretimes. The entire staff is professional, caring, attentive, and knows the value of outstanding patient care. The pre-surgical staff explains everything clearly, and in great detail. The operating room staff are keenly aware of how anxious patients like me can be, and are experts at making me feel comfortable and relaxed. The waiting room is furnished with comfortable sofas and chairs. The entire facility is modern, and meticulously clean. I will never hesitate to return because of the quality care I consistently receive. In fact, I'll have another procedure that will be completed within the month, and am actually looking forward to the relief it might provide. If you're looking for pain management that is the best, PSA is the place to go.

I did everything I waS supposed to do and I came in on my medication fill date and the doctor was…read moresupposed to call my medication in today. I am out and he never called it in. Every since Dr Lowery left this office has gone done hill and fast. This is ridiculous.

If you ever require a pain management doctor I highly recommend Balcones Pain Consultant 5200 Davis…read moreLn, Austin TX. Balcones Pain Consultant have excellent doctors there, not only do they prescribe what you need to help you with your pains, they get to the source of your pains. I know this to be true cause I am a patient of one of the best doctors there. I was crushed by 20 tons of steel back in 2001 and for years I suffered with nothing but pains. I had pains in my back, hip and both legs and for years walked with a limp. I searched for the perfect pain management facility to go to and one day I say about 3 years ago I found the perfect place, Balcones Pain Consultant, doctor Matthew McCarthy and I tell you today that I'm no longer suffering with excruciating pains and I no longer walk with a limp. Try Balcones Pain Consultant, I'm telling you, you will walk out of there feeling BRAND NEW. 5200 Davis Ln, Austin TX.