Every time I go to any of their offices, I feel like little angels on earth are there. I am blessed…read moreI found these wonderful brilliant human beings, who have an important element that so many pain experts are missing "compassion".

Dr. Julia at Kyle office was fine on the one visit I had with him. The staff afterwards asked me…read moreif I wanted to see him or a PA on my follow-up visit. I told the him because I am unsure if I wanted to have him as my doc. They called prior to the appt and changed it to a PA. The PA told me the doctors only see patients every six months. When I complained that absolutely nothing had been done for my pain, edge offered to set me up for shots quickly. Then they called to reschedule because it had been booked in the wrong suite. I told them to cancel and I'd go elsewhere. Another call wanting to schedule. Then after two weeks another wanting to schedule my follow up from my procedure! And the doc had wanted me to talk to a surgeon for a future relationship. He didn't refer me to one. On an inquiry call back to the office they decided he hadn't made a referral. After calling another two times, the staff told me most people Google a surgeon. OVERALL, I DO NOT RECOMMEND GOING THERE.

I grew up in Texas the son of a scientist, and was raised in an intellectually rich environment in…read morewhich reading, research, facts and truth were held in high regard--in direct contrast to the astounding horror of our age in which the current power structure of idiot-based disinformation has allowed the term "alternative facts" to leak into our lexicon. I inherited what I call my father's Query Engine Mind, which has served me well in becoming a writer and a published author whose non-fiction book on UFOs has been selling steadily on Amazon for five years on April 9th. My research skills have also enabled me to scope out the best in their fields, which came in handy when I recently re-injured a herniated disc at L4-5 (which apparently is a more complex mess now than it was 25+ years ago when the snow skiing accident started it all), and I have lucked into a superb operation called the Greater Austin Pain Center. When Dr. Alan Silberberg walked into the consultation room, shook my hand, sat down and opened with, "I've studied your MRI images carefully, and you're in a real pickle here, buddy," I knew I'd met my doctor. He radiates intelligence the way my Dad did, and he's extremely blunt and direct and doesn't sugarcoat the facts--all the elements I need in a doctor for me to feel confident I'm in good hands. We've taken the approach of doing spinal epidurals (the same treatment that was very effective for me with the original injury), and I had my first session this week. I was face down on an operating table, so I can't visually describe what was done, but I can say that the needles weren't artlessly jammed into my lower back, they were slowly finessed into the damaged areas, and the steroid/pain killer mix was injected slowly and then with a more steady progression. The artful skill being utilized here was quite noticeable and greatly appreciated, and it clearly minimized the application pain (I chose no sedation). This doctor's impressive online CV most definitely matches his performance. Dr. Silberberg is surrounded by a top-notch staff of clinical professionals and front end office people, mostly an all-female crew. I've encountered nothing but friendly and polite helpfulness from everybody, both on the phone and in person. If they can maintain their level of excellence, friendliness and efficiency across the board, then I hope they corner the market here in Central Texas. My Dad often said, "The cream always rises to the top." Dr. Alan Silberberg and his crew have proven this to me. If you're a self-paying client like I am, this is the Go-To Team for you. They treat me great, and they've impressed me beyond words. I got lucky the day I found them.

I see Dr Alex Hynes at GAPC and he's the best pain doc I've ever had. At 75 years of age, that's…read moresaying a lot! His support staff is very friendly and accommodating. Paulo, who works the front desk, is great, as is his cohort, Gabe. They all have helped me tremendously with my knee and back.

Dr Mims is a wonderful practitioner and the ideal doctor. He took a generous amount of time to…read morefully explain my care, the procedures involved and answered my numerous queries. This is a robust pain management practice but one is treated with extraordinary care, very well by the nurses, by all the staff. There are many pain management doctors in Austin but in my humble opinion there are few as attentive as Pain Specialists of Austin. Thank you, Dr. Mims and staff!

I had my first visit with Dr Caylor and feel that this treatment may be the answer to my prayers!…read moreI look forward to having my pain relieved soon!

This is not Pain Management if you can't prescribe the pills I need and require for DDD then you…read moreare not Pain Mngmt, maybe regenerative Medicine but not Pain Mgmt. The only thing they can do for you is shots or injections, any pill they prescribe you can get from your regular PCP and physical therapy or yoga you can do at your house.

We really like Dr Kim but he is gone from Tricity Pain. Don't know what happened. Went to a…read morefollowup appt yesterday where we were told by Ying that her last day is July.... And that Dr Kim was no longer working there (?) What the H-E-double hockey sticks?? May 24th was his last day. How do patients not know that you're doctor is leaving. She wasn't too thrilled to be the one to inform either. Will update rating once we know what happened. But as-is, this was unprofessional and patients should have been informed.

Awesome staff! Dr. Mahaffey is Great! I have been struggling…read morewith some serious lower back pain for weeks. I've been to other doctors already and did not have good luck with Airrosti years ago, but Dr. Mahaffey and Ashley changed my opinion. They seem very knowledgeable and experienced. They were professional, easy to talk to and take time to listen to my concerns. If you tried Airrosti in the past and did not like their philosophy and methods, try them again. I did and was impressed.

Do not recommend; I had some knee issues, out of 4 appointments including my 1st initial…read moreappointment; the PT canceled 2 appointments. This was not reliable due to my busy schedule and healing process! I do not recommend!! Ugh

Absolutely love Dr Frank and his RN ! So so sweet and has given me my LIFE back. Have arthritis and…read morejoint pain and fibromyalgia in my hips and back and am a 23 year old new mom. They have helped me be independent of my pain and have even helped get my an strength back by prescribing physical therapy. I'm sad to see so many bad reviews - the staff and the whole experience are extremely sweet! 1000% recommend if you are committed to make a wholesome approach to getting healthy.

I think a few of you read this like a novel. Well I thought I could write the ending-not quite! Smh…read more A doctor update: the former Founder of APA is GONE, Dr Wills-and parting was not sweet. I know how & why, and I'll leave it as not good. The entire medical community talks about the former APA Clinic-even when someone is NOT in the medical field. Austin does want to know: WHERE IS Dr Feferman? I thought I was done, but OH NO. I was given an amount much lower than my supposed total (which had included balance billing and significantly higher charges)-I paid cash to end it. THEN old claims previously processed as Out of Network (and part of my payment above) were resubmitted by "someone" as In Network, so this clinic collected double. NOT NICE. For those who hope this place is nice and has competent staff now-I hope so too. However, If they are so desperate or incompetent as to 1. Harass me for payment (no worries I save EVERYTHING), 2. Receive It after much negotiation THEN (as was always the CORRECT ROUTE- I was NEVER Out of Network) 3. Go To Cigna and RE FILE EACH as a "Corrected In Network Claim" I say BE CAREFUL. I am SO SICK of EVERYTHING related to APA and their new company BUT I have Ethics, and think my doctors should follow the Ethics to which THEY are bound. This isn't over, SO nothing else significant posts til this ENDS. However- I have Cigna so they will be involved You will GET NOWHERE with Austin Billing; I suggest googling the full company name not just USEP (see my post 1 or 2 below for it) along with the address in Dallas used to send payments (a POBox in Dallas). You WILL FIND contacts AND complaints I512hope this439helps you7342goodluck starting to appear-however none are mine. Good luck to others esp with Billing-infoabove-More when I have more.

SHADY BILLING PRACTICES - ZERO COMPASSION - AVOID THIS PLACE IF YOU VALUE BEING TREATED LIKE A…read moreHUMAN I had to leave this review after my recent experience with DIRECT ORTHOPEDIC CARE (DOC) -- and I wouldn't recommend this place to ANYONE, especially if you're dealing with chronic conditions, post-op recovery, or have limited income. I WAS CHARGED A $50 NO-SHOW FEE For an appointment I was NEVER properly reminded or confirmed for. The claim i oupted out of Text Messaing that was "Not correct" I received one to make payment I rely on a case manager to help manage my care, and there was: NO confirmation call NO reminder text before the appointment NO follow-up prior to the visit Instead, I got a "You missed your appointment" text AFTER THE FACT. When I raised this issue, DOC leadership -- particularly PAIGE, Director of Operations -- doubled down. Even after reviewing records that showed I wasn't receiving reminders, she coldly cited "company policy" and refused to waive the charge. I PAID THE $50 UNDER PROTEST -- this was NOT a legitimate or fair fee. I've had FOUR SURGERIES IN UNDER A MONTH, with a MAJOR SHOULDER REPLACEMENT scheduled for 8/26 -- and this is how they treat patients who are trying to manage complex, ongoing care? ABSOLUTELY SHAMEFUL. ************ And before someone from the social media team replies with the usual copy-paste: "We're sorry to hear about your experience, please contact us to discuss this further...". DON'T BOTHER. That's not a real apology -- it's a PR-APPROVED DEFLECTION that helps no one and fixes nothing. SHADY BILLING PRACTICES - ZERO COMPASSION - AVOID THIS PLACE IF YOU VALUE BEING TREATED LIKE A HUMAN I had to leave this review after my recent experience with DIRECT ORTHOPEDIC CARE (DOC) -- and I wouldn't recommend this place to ANYONE, especially if you're dealing with chronic conditions, post-op recovery, or have limited income. I WAS CHARGED A $50 NO-SHOW FEE For an appointment I was NEVER properly reminded or confirmed for. I rely on a case manager to help manage my care, and there was: NO confirmation call NO reminder text before the appointment NO follow-up prior to the visit Instead, I got a "You missed your appointment" text AFTER THE FACT. When I raised this issue, DOC leadership -- particularly PAIGE, Director of Operations -- doubled down. Even after reviewing records that showed I wasn't receiving reminders, she coldly cited "company policy" and refused to waive the charge. I PAID THE $50 UNDER PROTEST -- this was NOT a legitimate or fair fee. I've had FOUR SURGERIES IN UNDER A MONTH, with a MAJOR SHOULDER REPLACEMENT scheduled for 8/26 -- and this is how they treat patients who are trying to manage complex, ongoing care? ABSOLUTELY SHAMEFUL. ************ And before someone from the social media team replies with the usual copy-paste: "We're sorry to hear about your experience, please contact us to discuss this further...". DON'T BOTHER. That's not a real apology -- it's a PR-APPROVED DEFLECTION that helps no one and fixes nothing. DOC HAD EVERY OPPORTUNITY TO MAKE THIS RIGHT -- AND FLAT-OUT FAILED. ************ They clearly care more about nickel-and-diming patients than actual healthcare.

Doctor Frank and his assistant Corey or fantastic the people at the front office when you walk in…read moreor also number one. They take the time to talk to you and ask you questions about your health. They are very efficient in getting the patient to the back to be seen no long waiting time either on time or before your appointment you are seen.

I'm so sad to write this review. Dr. Gutierrez at Pain Institute of America (the office at 4316…read moreJames Casey Street Building B, Suite 200) does NOT care about my pain. I have been trying to get through since last week with no luck. I am in excruciating pain due to neuropathy and NOBODY CARES. I called first thing again this morning and again at 4pm and again at 4:20. I can't bear to go through another night of insomnia and unbearable pain. I don't know what to do. Do NOT go there! They don't care about their patients.

I've been a patient of Dr. Gutierrez for 12 years and had outpatient surgery at this center several…read moretimes. The entire staff is professional, caring, attentive, and knows the value of outstanding patient care. The pre-surgical staff explains everything clearly, and in great detail. The operating room staff are keenly aware of how anxious patients like me can be, and are experts at making me feel comfortable and relaxed. The waiting room is furnished with comfortable sofas and chairs. The entire facility is modern, and meticulously clean. I will never hesitate to return because of the quality care I consistently receive. In fact, I'll have another procedure that will be completed within the month, and am actually looking forward to the relief it might provide. If you're looking for pain management that is the best, PSA is the place to go.

The therapy pool and hot tub water is cool. They have great staff but facilities need attentionread more

I've never had or needed physical therapy until recently and I picked this location because it had…read moregood reviews and it was close to my house. I was not disappointed they are friendly attentive and you get a great session. When you come in you get your hour for sure. 10 physical therapist are on staff with many assistants lots of equipment and they clean everything after use. Mary is the physical therapist I've been assigned and she's great, doesn't take it easy on you but stops before it hurts. Amazing how she knows what muscles and tendons to work but I'm coming along. Try them