Great company and great staff. Very friendly and kind!! Very knowledgeable!!! They are definitely…read morethe go to people!! They take care of things very quickly!! Call the sales department and ask for vicki she was just the sweetest and answered all of my questions!!

I was referred to Trueway iT and Shaaun came out and looked at 3 computers and my laptop that were…read moreslow. He pulled out this little stick and plugged it into these desktops. About 15 minutes later 3 out of the 4 were running much faster and he cleaned up the little bugs they get from lack of attention. 1 of the cpu's was toast and he showed me a site were I could purchase a refurbished unit and save money. Life is good and they are now on my speed dial. I know I will be needing them soon enough!

This guy is a PC Ninja. Free estimate and recognized the problem immediately. Gave us a very…read morereasonable price and ordered a new replacement keyboard. I won't go to any other establishments after finding him!!

Free quote, affordable pricing, friendly customer service. He was great all around, will for sure…read morebe going back to him for any future computer problems!

If your computer is messed up and your brain is fried on trying to fix it, Matt with Myriad Tek is…read morethe guy you want to call. On time and very tech savvy young man! Fast call back and quick at getting you on his schedule. He had my computer up and running like new in no time. He is well worth the money - which is very reasonable price! Call this young man if you just need help how to use program or fixing what is broke. So glad I found him from another referral on my neighbor FB page.

Matt came to our home. Got my system cleaned up and running efficiently. Rates very reasonable.read more

I reached out to this shop to have my laptop diagnosed and repaired. I was informed that a…read morepre-payment was required to book and secure an appointment, which I had no issue with. They mentioned they would send over a payment link, but I never received anything. Unfortunately, this has been a frustrating experience. I've been trying to find a reliable place to repair my laptop, and this situation, along with another shop being closed despite showing open hours, has made the process unnecessarily difficult. Better communication and follow-through would go a long way.

EDIT FOR THEIR REPLY ON GOOGLE REVIEWS: I paid by Zelle, not credit card, so calling this a…read more"chargeback" makes no sense. Yes, I initially left the 5-star review before I had verified the work, my mistake for trusting them. They offered the partial refund once I proved the work was not done, then they gave me a check that had a stop payment placed on it, so it could not actually be cashed. Proof of THEIR shady behavior: (https://imgur.com/a/m8y8N0I) Thanks to their lying reply, I set a reminder to repost this review every 2 months in every fb group I already posted it to. They will lose more than they charged me without a doubt now. ORIGINAL: They placed a stop payment on a refund check they gave me after I proved they did not complete the invoiced work. Very unprofessional, and low quality "business". They can only handle basic work at best I paid $762.68 for work that included a motherboard BIOS update, Windows 11 Pro installation, data backup, hard-drive repartitioning, rush service, and an onsite service call. The main objective was to move my computer from Legacy/MBR to UEFI/GPT with Secure Boot enabled. After the work was supposedly completed, Windows AND Powershell still showed: * BIOS Mode: Legacy * Secure Boot State: Unsupported * My actual Windows boot/system SSD was still MBR, not GPT * The motherboard still reported the same old BIOS version from 2021 Juan Carlos's explanation was that they had used a "custom firmware" and that Windows simply would not display the changes correctly. However, both Windows System Information and PowerShell independently confirmed that the machine was still booting in Legacy BIOS mode from an MBR system drive. So it was clearly not a display issue. They later offered to redo the work the "standard" way, which only reinforced that the promised end result had not been delivered the first time. The computer was also returned without my six-monitor setup functioning properly. Before the work, I specifically told Juan Carlos not to update the graphics driver because I knew it could break the setup. The driver was updated anyway (he confirmed it the day of delivery), and the monitors did not work correctly when the computer was returned, despite being told that everything had been tested. Juan Carlos could not figure out the solution himself; I ultimately provided the fix. When I asked for a refund he then acted as though I should be grateful because he had spent additional time getting the computer to work, even though the problem resulted from a driver update I explicitly asked him not to perform (which I also gave him the fix for). They repeatedly say they will return your computer in the same functioning condition, but that was clearly not true since Juan Carlos said the extra time he spent was "out of scope" once the topic of a refund came up. The most unacceptable part came after I agreed to their partial-refund offer (of only $100, even though the incomplete line items were much more). They gave me a refund check, but a stop payment was placed on the check, so it could not actually be cashed. Giving a customer a refund check and then preventing the payment from clearing is beyond unprofessional. Google reviewers should also look at this company's Yelp reviews. The Yelp reviews are much more consistent with the true experience than the overwhelmingly positive picture shown on Google (which is really from simple jobs it looks like). Between the incomplete technical work, the questionable "custom firmware" explanation (which is just a lie that I caught Juan Carlos in), the unapproved driver update, the computer being returned without all monitors working, the dismissive attitude, and a refund check with a stop payment placed on it, this was one of the worst service experiences I have ever had. Regarding the money, they can keep the $700. I've posted the full story on multiple review sites and in multiple local Facebook groups (even in Spring), so their little stop payment stunt will cost them far more in lost business than simply honoring the refund would have.

They really know what they are doing. They give good advice and give a very fair price for the…read moreservices they provided. We first went in for just a screen protector for our son's phone and was very impressed. The store was neat, well organized and very professional. The nest time was to transfer data and so on from my son's damaged phone to his new one and the owner/manager was so thorough and explained everything so that we could understand it and we were happy that my son did not lose valuable data. Hope this helps anyone who need cell phone, computer or other electronic repairs or help choose the Cell Geeks in Willis Philip

I went to Sonan Tech in Willis TX for a motherboard repair on my laptop. The repair required to…read morerepair tracers & battery connector on motherboard. They went ahead and accepted the work. Saying it would take one week. Which turned into two weeks before calling me to hand them the charger to run tests. Then turned into another two weeks before I had to reach out. They said they attempted to fix the laptop four times before giving up. I asked if they knew anyone else that could fix it. They said they don't know anyone that could & it's a total loss. When I was returned the laptop. Over half the screws to the laptop & battery were missing. And after examining the work, it looked almost exactly how I turned it in. The connector was still detached, but now flux paste residue, and damage to other areas of the motherboard (possibly from soldering burns). I went to them because they were the closest & highest reviews on google, but their volume of reviews on Yelp don't match, and the fact there's no bad reviews is questioning. The fact that they still charged me a $65 fee just attempting the work is mind boggling. Finding a business that does computer repairs is like finding a quality mechanic. I think it takes more than finding a big name & nice store. You really have to do your research. I've reach out to people on TikTok who show regular soldering/tracer work. They were sympathetic and happy to solve my issue. Which I'm hoping they can still repair after leaving it with Sonan. Don't believe what one company tells you. I've lost trust & time by going to Sonan Tech. I highly doubt I will ever go back again.

I had a non charging iPhone from the usb port. Felt loose and tried to blow it out without success…read more Contacted phonehub via text and quoted 2 prices for the repair. Brought it in and ended up being just a experienced cleaning. I was thinking port replacement. Quick service and not taken to the cleaners. Friendly reception as well. Local gem for willis to have

A week or two after getting my iPhone 15 Pro Max screen replaced, the screen stopped working and…read morewent completely black. I was not able to use my phone at all. I paid over $200 for the service. I had to get this replaced at a certified store to get my screen working again, causing additional costs. Do not go to this store!

Bob was so helpful when I had an emergency issue with my computer. I called him up and he was very…read morehelpful in discussing my issue over the phone. He came right out to repair my computer and held true to the price he quoted me over the phone. He gave me good advice and when he wasn't able to fix my computer right away due to how long the cleanup was taking, he came back the next day at the exact time he said he would. He is very reliable and I would highly recommend him for PC repairs or questions you have.

From the owner: PC computer repair service for Conroe, Willis, Woodlands, and Montgomeryread more