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    Texas Nissan

    1.8 (365 reviews)
    Open 7:00 am - 8:00 pm
    Updated 2 months ago

    Services - Texas Nissan

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    12 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Texas Nissan Photos

    Recommended Reviews - Texas Nissan

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    Reviews With Photos

    Cara R.

    Had a great experience buying my car today at Texas Nissan. Joel was my salesman and he is a riot. I told him exactly what I had and what I wanted and he had it! I can't remember the finance guys name but he was great too! I did not feel pressured what so ever. Got the price, payment, and car that I wanted!! Thank you

    The original price stated on their website.

    Shady Business Practices & Wasted My Time I had a TERRIBLE experience at this dealership due to their misleading pricing and refusal to work with my federal credit union. The online price for the vehicle I was interested in was listed as $14,900, but when they presented the deal, the price had jumped to $17,796--which they claimed included tax, title, and license. However, the final cost somehow climbed to $19,288.67 due to additional unexplained fees. I had pre-approval from my federal credit union at a 5% interest rate, but they refused to accept my letter, instead offering to "match" my rate. After keeping me waiting for hours, they came back with an 18% interest rate and told me I'd have to figure out the financing with my credit union myself. By then, my credit union was closed, and the dealership wouldn't accept a wire transfer or any electronic payment. They insisted and demanded a cashier's check... we're in the 21st century, who doesn't do wire transfers? I arrived at 1 PM and left at 6 PM with nothing but frustration. This dealership is SHADY, DECEPTIVE , and UNPROFESSIONAL. They lure customers in with misleading pricing and then use predatory financing tactics to trap them in bad deals. Avoid this place at all costs! I worked with Elix, Kendrick, Chris and the supervisor John.

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    5 months ago

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    Mary V.

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    10 days ago

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    Mary V.

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    1 month ago

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    1 month ago

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    2 months ago

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    3 months ago

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    3 months ago

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    8 months ago

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    Mary V.

    Hi, Cara. Thank you so much for leaving us a stellar review!

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    9 months ago

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    11 months ago

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    4 months ago

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    3 months ago

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    11 months ago

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    1 year ago

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    6 months ago

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    9 months ago

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    Page 1 of 10

    Ask the Community - Texas Nissan

    Review Highlights - Texas Nissan

    My last review I specified was only for sales experience (Joel is awesome) and I wanted to update on service.

    Mentioned in 4 reviews

    Read more highlights

    Grapevine Ford

    Grapevine Ford

    (517 reviews)

    My experience for buying my 2018 F150 was great. My salesman, Curtis, was great. The down side is…read morethat I bought a Ford F150. Since 30,000 miles my engine makes a very loud rattling sound every morning when I start it. Every morning it sounds like there isn't any oil in the engine. Grapevine Ford sold me an extended warranty. That is good news, since it looked like I would need it. I now have 62,000 miles and the start-up noise is twice as bad. The service department has a great team, but they are servicing Fords, so not good news. They can't repair the noise because the check engine light doesn't come on, so there are no emissions issues. Seriously, emissions light? What does that have to do with my engine sounding like it is falling apart every time I start it? I was told that the extended warranty company wouldn't cover it either, because the check engine light was not coming on. I finally went to a mechanic to ask what my engine issue was, and he said this a common problem with this Ford engine. The Cam Phasers are going out. Next, I had to find out what Cam Phasers even were! Again, I reached out to my service advisor at Grapevine Ford. What he told me really told me a lot about Ford Motor Company. He said that he and one of the dealer's mechanics had already had to replace the Cam Phasers on their vehicles. I asked him why he didn't tell me about this in the beginning? He then told me again that he couldn't fix the issue until the check engine light came on. I then went to my salesman, who instructed me to trade it in and let the next guy worry about it. Next, I called the extended warranty company, Mechanical Protection Plan, MPP, to try to get the issue covered under the warranty and was again told that if my check engine light doesn't come on, he doesn't have to do anything. There are no emissions problems. Simply amazing! Next, I tried to contact Ford directly. I left a voice message and after 2 days had not heard back from anyone. So then I decided that posting on 'X' might make a difference. I immediately received 2 responses. One, from a customer that had the same issue and he told me I was wasting my time trying to talk to Ford. He said they would talk to me and pass the information on. The other message was from Ford with a phone number to call. Had a great conversation with a nice lady, that basically said, "I understand your frustration, but there isn't anything I can do, I am just a social media person, but will pass the message on." Next, I was at the Texas State Fair. I spoke to the representatives there and a couple of the more seasoned people were aware of the engine problems. I was told they would look into it and get back to me. I really didn't expect anything, and didn't get disappointed. I wasn't at the fair for this reason, but it was interesting that they knew about the issue in this engine. With the pricing of the new F150's, trading is not an issue. Plus, I wouldn't pass this issue on to anyone else. Not sure what to do at this point.

    CRITICAL WARNING: Late-Night Exhaustion Tactics, Document Discrepancies & Hostile Management…read more My household--consisting of a small business owner and a practicing physician--is posting this formal warning regarding the predatory closing protocols and severe administrative misconduct under Senior Partner Chaz Gilmore at Grapevine Ford Lincoln. On December 13th, we executed a vehicle purchase under conditions of extreme late-night fatigue at 11:00 PM. The finance department explicitly leveraged our physical exhaustion to execute a bait-and-switch on an advertised corporate promotion, unilaterally compressing a promised 90-day initial payment holiday down to a 45-day billing cycle within the rapid digital signature stack without transparency. To compound this, the dealership generated defective closing paperwork by printing a completely non-existent, compiled hybrid address line that merged a legacy historical street address from an entirely different town with our current city parameters--completely ignoring our valid Texas Driver's Licenses handed to them at the desk. This clerical failure caused immediate processing errors with the Texas Department of Motor Vehicles (TxDMV), keeping our official validation stickers in legal limbo and forcing my wife to physically return to the showroom months later to hunt down the missing state tags they failed to deliver. When confronted directly with these documented contractual and administrative blunders, Senior Partner Chaz Gilmore completely abandoned professional decorum, launching into an unhinged, emotional, verbal tirade on the phone. If these severe administrative discrepancies were a minor issue or a laughing matter, an executive with his stated decades of administration would have easily dismissed them. Instead, he completely blew up and acted outside of professional character because he knows his staff dropped the ball on legally binding documents, exposing a systematic failure in his administration. State regulatory oversight agencies most definitely need to look into the evening closing structures and contract data workflows utilized by this dealership group expeditiously. Look at every single line of your contract before signing at this location.

    Grapevine Lincoln

    Grapevine Lincoln

    (53 reviews)

    UPDATE: I give kudos to Fernando our sales rep. He picked up my mom's vehicle from where I worked…read moreat since it was less than 20 miles from the Grapevine Lincoln to get the vehicle looked at. After close to a week I had to call to find out the status of the vehicle. At that point my mom was getting frustrated about the situation. The was her 3rd Lincoln that she bought and before that it was a Mercury. She has brand loyalty. Fernando started to call for the next 2 days to give me a status on the vehicle. I have nothing but praise for Fernando in take care of the situation. The only reason I am giving them 4 stars is simply put the 19 mile travel distance for the maintenance option that my mother bought. We were told that it was 35 miles when in realty it was 19. Initially the car buying experience with Grapevine Lincoln was quite easy. Fernando was receptive to what we needed. The one thing that we needed is the pickup and delivery for service since the vehicle we bought was for my mom. We were told that service has to be within a 35 mile radius. That turned out to be untrue. I tried to set up a service and was told that not within the 19 mile radius. The car has a shimmy when getting to speed of 35. We have not even had the vehicle for 24 hours. If this is not fixed we will be taking the car back and finding another dealership.

    We're new to the area and decided to visit Grapevine Lincoln with our Nautilus. We were…read morecompletely satisfied with the service advisor (Heath) and the quality of the work performed. We'll be back for the next service interval.

    Texas Toyota of Grapevine - People standing around doing nothing.

    Texas Toyota of Grapevine

    (729 reviews)

    Had my 4Runner serviced here and I was not impressed or blown away…read more Here are my thoughts : Pro - the service was okay (just a basic oil change) - but I was informed via text (sending me to an online form) about which "add on's" (and there were so MANY!) that I wanted to add and from the same form - I could either accept or decline each option. The reasoning behind each option was stated in the online form which helped me a lot deciphering the garage speak lingo. Except!!!! The whole place is terrible to sit and wait in. The service area desk area does not have great signage and when you do go wandering to find your tech - you have to dice with traffic coming into the service area itself as you have to cross over the other side. It would be simpler if there was a small help desk on the "waiting side". Speaking of the waiting side - pretty much ALL of the seating is worn through or could do with a deep cleaning (especially the extremely tired looking and forlorn 2 massage chairs that I wouldn't even dare to go near!) and even if that doesn't put you off - the music inside the dealership is being played at super loud night club levels!! They should really have a quiet room available for people who value their hearing! Lastly, I walked around the entire dealership several times looking at new car options as I am tinkering with getting a new car. However I was very much ignored and was not approached at all for help. Despite several other (male) customers being helped immediately. I guess I will be purchasing else where

    All around the whole experience was horrible. We were interested on a vehicle online, sent an…read moreemail and received an email back from Carlos Fuentes with instructions to ask for him upon arrival and ETA. It was Mr Fuentes day off we were told. The salesman who took care of us never introduced himself and knew nothing of the features of the car. Prices online are not what you get when you go in. Be prepared to pay couple thousand more. Any damages to the vehicle prior to purchase are passed on to the buyer. The only thing we felt good about was the finance manager who took care of us, but he screwed that up the very next day when we called with a question and he NEVER returned our call. All responses to ratings from Mary V are copy and paste, she refers to General Manger Neal Asaad with a phone# for further assistance. Don't even bother.

    BMW of Grapevine - Carwash day.

    BMW of Grapevine

    (170 reviews)

    From sales to service, the service is always friendly and professional. Definitely an upscale…read moreatmosphere, meticulously maintained. Comfortable waiting areas if needed and always a loaner car offered for overnight services. Highly recommend Sewell dealerships.

    I was reluctant to post here but oh well. I've never bought a BMW and after going here probably…read morenever will. I will say the salesman was great, and this isn't about him. I was judged the moment I arrived, I wasn't treated like the wealthy high class people they're used to to seeing and it was obvious. No manager wanted to meet me, hell my original salesperson wasn't there nor followed up later. I've bought several cars and I know what to expect when shopping for a new vehicle. This was by far the coldest, neglectful and disappointing experience. The bad part about it, was that I liked the car a lot and felt I would be approved for it, but that didn't happen, since I was told I need to put down a sizable down payment. I refused although I had it, but the sting of non importance of my dollar and credit vs someone who doesn't look like me dollar and credit shows that classism and other ism's are still alive and well in establishments like these. Not a lot of words were spoken, and while I could say more I would've been more accepting of them saying we're closed. If I knew then what I know now I would've drove past there and saved myself a few inquiries, time and humiliation. I still wish them much success with their chosen demographic of customers whom they worship and treat with the utmost respect. Business is business and while I didn't appreciate my own experience I understand the game. Sewell Sewell Sewell

    Grubbs Infiniti

    Grubbs Infiniti

    (339 reviews)

    Purchased my 1st infiniti with Grubbs! QX60, Great experience for the most part just a little…read morehiccup with them finding the second key to my ride. I was at the dealership longer than I needed to be because of a miscommunication.

    WAS A SENIOR TAKEN ADVANTAGE OF? I have dealt with Grubbs…read moreInfiniti for more than 15 years, and it is greatly disconcerting to write this review. My car was a 2003, and it was time to call it quits and get something new. While searching the internet, I found a vehicle I was interested in at Grubbs Infiniti. As is usually the case with used cars (in my experience), the one I wanted wasn't at the location; however, I was able to see something similar.  I agreed to purchase the car, and now the concerns started.   During the process, there was a dealer prep fee that I specifically indicated I did not want to pay. If it was not removed, I would not want the car.  I also mentioned that I did not want to advertise the dealership, and wanted any reference to the dealer's name removed. I am a senior, and as such, it takes me a little longer to read, hear, understand, and complete the details of the sale.   I did not receive any email or paperwork to review for a month; when I finally did receive materials and had time to review, I noticed that the dealer prep charge was included.  I tried to call and email several people at the dealership, and no one would reply.  I even left a message for the General Manager, who also did not have the courtesy to respond.  I guess I was being ghosted.   Finally, I got a call from the salesman, he took the information; I then received an email from the manager, and I replied to that - no reply.   What does the dealer prep charge include?  The reason I'm asking is that I got a notice that the car was due for an oil change - I have driven less than 200 miles to date.  That led me to be concerned about the other fluids and items covered. I was told about a warranty, but I cannot find anything given to me that explains the details. As a senior, I increasingly feel that I am being taken advantage of and that you are not taking the time or effort to address this situation.

    Classic Chevrolet - Only 6779 miles on it and check engine light is on what a mess

    Classic Chevrolet

    (318 reviews)

    I had a great experience from start to finish. The transaction was smooth, easy, and stress-free…read more Aaron Cameron, Finance Manager, and Carl Roberts, Sales Consultant, were the absolute best. They were professional, knowledgeable, and helpful every step of the way, making the entire process seamless. I truly appreciate their outstanding service and would highly recommend working with them to anyone looking for a great car-buying experience.

    First and foremost, Vandergriff could truly benefit from taking a page out of Classic Chevrolet's…read morebook when it comes to customer service. I want to share the email that I sent to Classic Chevrolet. Even though they were not involved in the issue, I received an immediate response that genuinely moved me. Shane Keeling personally called me and his sincere apology for the way we were treated at Vandergriff almost brought me to tears. He emphasized that what we experienced is not how Chevrolet treats anyone especially not its customers. And what can I say about Shane and that smile when he said "Hey, I got you," he truly meant it. He honored everything he said he would, all the way down to even beating the interest rate. My husband walked away with the same truck, with fewer miles, and exactly what Vandergriff had turned him away for. True to his word, Shane also assigned one of his very best sales representatives to assist us -- and from the moment Rajan "Raj" Murali greeted us with his warm welcome and genuine smile, we felt valued and respected. Because of this experience, I can truly say that moving forward, any vehicle we purchase will be from Classic Chevrolet. Thank you again for restoring our faith in customer service.

    Concourse Auto Service

    Concourse Auto Service

    (51 reviews)

    Friendly but charged me $500 for a Muffler. Beware of high inflated charges. The receipt stated…read morereplaced Nuffler assembly. But usually that would mean you got a leading pipe and tail pipe. I looked under my Jeep. Only new part was a Muffler. They might have used a hanger ( that would be part of the muffler assembly) Just watch the charges.

    LIARS and criminals -- do not trust anything these guys say…read more I brought my fiancée's vehicle in for an oil leak inspection. The next day, they called and said it would cost $550 just to find the leak, claiming they needed to take apart the engine. Looking back, it felt like they were trying to take advantage of us. This is where things stopped adding up. After I told them we were not moving forward with the repair, they suddenly claimed they had already ordered a replacement part and that we needed to "negotiate" compensation. Negotiate for what? I brought the car in for an inspection. I never authorized any repairs. And if it costs $550 just to find the problem, how do you already know what part is needed? The next morning at 8 AM, I went to pick up the car. The woman at the front desk was very nice and seemed new, but then she brought out a mechanic who had a completely different attitude. From the moment he walked up, he was clearly irritated. He started telling me the car was "broken," that I'd need to tow it, and that it wasn't drivable. I told him I was confused, especially since he was the one who said a part had already been ordered Over the phone. Suddenly, he backtracked and said no part had been ordered and nothing had been done. When I asked what he was confused about, he said "your attitude." I laughed and said some shit back ect. Once he realized I wasn't going to pay for unauthorized work, he tried to haggle me and hold my car until I paid a "storage fee". What a fucking asshole right? He gave me some more bullshit lies then he walked away and brought someone else out. The next guy comes out and tells a completely different story -- that the car was fine and they "fixed it out of the goodness of their heart." So which is it? Completely broken, or magically fixed? Turns out, they fucked up and tried to bully me to pay for their fuck up, by lying over the phone and TO MY FACE. When things didn't add up, and i just kept asking questions they would get really defensive, angry and start gaslighting. In the end, I refused to pay for anything I didn't authorize and only paid for the part and inspection. If you want to "win" with this shop, the best strategy is simple: avoid them entirely.

    Texas Nissan - car_dealers - Updated May 2026

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