From the moment I walked into Central Texas SPCA, EMILY made the entire experience feel personal…read moreand meaningful. She was warm, approachable, and genuinely pleasant to interact with and that's exactly the energy you want when making such an important decision. What really set EMILY apart was her depth of knowledge and her ability to truly listen. She didn't just hear what I was saying, she understood what I needed and matched me accordingly. She introduced me to Specs (now lovingly known as Staxx Benjamin) and honestly? He chose me! That perfect connection happened because EMILY was intuitive enough to make it possible. Since bringing Staxx home, EMILY has continued to show up for us. Her support and helpfulness didn't stop at adoption. She's been a resource and a reassurance every step of the way. Staxx and I are truly lucky to have her as a part of our Family! More adoption agencies need people like EMILY. She doesn't just place animals, she creates families. She is an absolute gem, and any shelter would be lucky to have her representing their mission. 10/10, without hesitation.

From the moment I stepped in to the building, I knew it was a great place to be. There was not any…read moreweird odors of urine or anything like that. I saw the dog that I wanted to adopt right away and they put us in a room to make sure that we could live together. It was such a great experience. I just admire them for all they do!

Wonderful place for events for rescues and other smaller foster groups during the weekends! The…read morepeople who work here are very caring and welcoming when we were looking around the store. Lots of healthy food options! Maddison and everyone there were fantastic!

Amazing customer service! I recently rescued a husky and he had an ear infection that wouldn't…read moreleave. I tried just about everything on Amazon, I came to Tomlinsons and was recommended a specific product. It cleared his ear infection up over night!

I needed last minute weekend boarding for my dog and Brandi and Amber took wonderful care of her…read more Would definitely recommend them for boarding! We dropped her off and picked her up at the Jarrell location, as it was on the way. Love that they are available on weekends.

My dogs where dropped off at 8:55 am and I showed up at 3:00 PM because I hadn't gotten a call…read morethinking they didn't have my number or something . I was told they hadn't even started working on my two dogs but they where about to in a little bit because they where backed up . So I call at 5:22 to see how much longer being that they close at 5:30 and was told they where still backed up and hadn't started on my dogs yet and also they would be done in a while . Ok so I don't care what the excuse is ,I have no clue if the dogs are in cages with water or have been able to use the restroom outside their cages for at least 8 1/2 ho I've avoided places like PetSmart foe this same reason . They say oh your pets just fine we have water and we walk them when in fact they don't leave their cage for like 6 hours straight and don't have water bowls either . Even with water sitting in a cage waiting to be groomed from basically 9:00 am to past 5:30 is insane . At this point I'm within reason of being upset to a certain degree . I get they are behind maybe lack help or whatever but damn if you had too many cuts lined up for one day all you had to say was sorry we are booked and left it at that . I appreciate taking my dogs in but don't understand how a small poodle and Shih Tzu take 9 hours to get groomed . Even with doing one dog an hour which i doubt is the case you'd had to have had 15-18 dogs or more all before them if you had two groomers at the least . Even if you had only 12 dogs before them that's way to much do offer to cut in the time you guys open and close . If it's not then why is taking so long?

I bought a beautiful little female havanese from Jaki. She is in perfect health, amazing…read moretemperament and just a joy. She's not even a barker which is rare for little dogs. Jaki takes such good care of her animals and goes above and beyond. She even came home with a crate, collar, premium dog food, a stuffy and a toy! Such easy dogs.. getting another is VERY tempting. If you have any concerns... DONT ! Jaki is top notch!

Great breeder, really cares about her puppies and her breeding dogs! She goes above and beyond to…read moremake sure your puppys are set up for success before they ever come home, and she goes above and beyond to make sure you are happy with the puppy you are taking home. I just cant say enough about her. I have one of her puppys and the temperament of the puppy is amazing he is patient, polite, wants to please and is great with kids and other dogs. He has great health and over all is a fantastic dog I couldnt ask for a better bred dog or a better breeder for my dog! Seriously and incase you think it cant get any better my puppy was fully crate trained at 8 weeks when I brought him home! Thank you so much ihavenese for the dedication, time, love, and patients you put into your dogs and puppies, I have baught from other breeders but have never been more satisfied with my puppy!

I am so thankful for these folks!…read more The short: * Convenient hours (I work 8-5 in South Austin and was able to drop off and pick my foster up without missing work) * Great pricing - they are so unbelievably good to us * Thorough and impressive bedside manner. It's clear they care about all animals! The long: I foster greyhounds for Austin Greyhound Adoption and even though I live super South, we just started taking all of our foster hounds to Great Oaks. GOAH offers us an incredible package for the dogs we take in, which in and of itself was hard to find. Greyhounds make great pets but have unique issues that make them diva patients from time to time. They're very sensitive to meds and their bloodwork looks different than most dogs and they're a lot to take on. I've asked my mutt's vet down South along with several others if they offer rescue pricing and they've all flat out said no thank you. Great Oaks welcomed us in with open arms. My current foster had an absolutely atrocious mouth. Poor girl really needed a thorough dental during her spay. When I brought her in for her spa day I let GOAH know that her teeth wre my biggest concern during her spay/microchip/exam. I was nervous because I knew she was going to need an extensive bit of dental work and any time you bring an animal in for so many things especially at a "rescue rate" you worry that your pup won't be a priority or will not get the full and necessary treatment. Man, was I wrong to worry. Dr. Willis called me right after my foster girl's procedure to let me know how she was doing and the extent of her operation. Dr. Willis didn't know this, but a few days earlier I had found out my last foster (I had her for 6 months) had passed away very suddenly shortly after getting a home. Because of that news, I was very nervous about my current foster girls' procedure. Greyhounds are extra sensitive to most things including anesthesia. Dr. Willis was extremely thorough in explaining what she had to do and even wrote out a tooth chart for my foster babe to make sure her potential new home would have good records. She walked me through all of her medications and when another rescue volunteer had to pick her up she walked her through her post op recovery as well. My own dog actually had a dental at my vet down south a few says prior to my foster's operation and I was concerned about the possibility they could pass infection to each other by sharing a water dish and Dr. Willis even took the time to thoughtfully answer that question for me. I cannot say enough good things. I'm so impressed at how thorough they were and how much effort they put into our pups even though many other vets would consider rescues up for adoption a lesser priority compared to normal patients or flat out say no to rescue pricing. The care my foster received from GOAH was on par and maybe even better than the care I received for my own dog's dental surgery the week prior at my regular vet down south. Definitely bring your pets here. They are good at what they do and they have a heart for helping! Thank you so much GOAH - we are so lucky to have you!!!

The doctors are great, always helpful and kind but some of the staff definitely can be a problem…read more Been coming to this vet clinc for 15+ yrs with multiple pets and never had a problem till past 8 months. Some of the Vet techs don't fully communicate with the doctors and other techs causing large miscommunications. Assumptions are made and nothing is actually verified by speaking with owner before opinions are made. After all these years I am having to change my dogs to a new vet so they can receive the care they need. Very disappointing. Hopefully they make some changes and things improve.

I applied to adopt in July and got approved by the end of the month. There were a couple of pugs I…read morewas interested but since the application process took a while, they were already adopted. Although I admit I was frustrated I was so happy when I found "Britches" (now named Penny), on the website. Within a week we were set up with a trial visit with her at our home. When we first met Penny, we were surprised at how friendly she was. Her bio stated that she was very bossy and might have an issue with children, but this was likely due to the severe ear and skin infection she had when she was surrendered. Penny is now a healthy and fun loving pug. She is kind to children and will voluntarily sit on any lap available. She is four years old but she is as playful as a puppy. She enjoys her squirrel toys, playing tug of war, and rolling in the grass. We are so grateful to PRA for giving us the chance to fall in love with Penny. Yes, the process takes forever and can be frustrating when all you want is a pug, but it is worth it. Also, understand that this nonprofit organization is made up of all volunteers. These people work hard and though it can be a taxing process, they are volunteering their time in order to get these fur babies a home. Once you are approved the process is so fast.

An absolute dreadful of a company, total waste of time and money! After an insane amount of fuss…read moreand interviews over several months, the staff and the company insulting and patronizing us about basic aspects they decided to refuse us. They went as far as saying that our 6yrs old son shouldn't have his toys around the house. We were led to believe that we are in the final stages and our "Next Interview" was to actually meet the dog. We actually never met any dog. I would not in million years recommend this company, stay away as they will do everything they can to waste your time and energy.

Worst rescue group ever! Poor people skills and they play favorites with others not in their…read more"group". They claim to do what's best for a dog but it's a smokescreen.

They never reply to their emails nor do they answer their phones. I tried multiple times as I had a…read morechihuahua with small special needs. I was willing to foster her until a home was found for her. Thankfully I found her a loving home. I will never try to go threw them again.

Austin Pets Alive! is near and dear to my heart because of the many animal lives they save. This…read morereview is a long time coming as I have many draft reviews that I am still working on getting posted. As the mother of a rescue dog who was going to be euthanized, I am 100% behind everything this thrift store stands for. In fact, every 6 months when I overhaul my closet, I donate A LOT of clothing, shoes, and accessories to the store in support of the cause. I also like to swing by as part of my North Loop jaunt (every few months, hit up North Loop stores and pubs---to include APA!) to make purchases. Found quite a few cute things here over the years not only for myself but friends and family. They've got an amazing selection of items and each time I pop in they seem to have loads more. Support this local shop in saving animal lives. Trust me, you will find something to buy!

When my aunt was alive every Christmas she would give me pieces of depression glass as a gift…read more These pieces were special to me because over the years she thrifted and amassed a fairly large collection. My collection has dwindled over the years through breakage. So I was thrifting looking for pink depression glass. The Burnet Road location is large, well organized with two-stories of items. It is filled with just about anything that you can imagine. Clothing...they have it! Shoes...they have it! Vintage items...they have it! Kitchen and house wears...they have it! Unfortunately, no pink depression glass. I will definitely return to thrift here due to their large selection of things. In addition, their prices are very reasonable. First stop Austin Pets Alive! - Burnet. I learned that all net sale proceeds go directly to support Austin Pets Alive!'s lifesaving programs for animals most at risk. Their clear mission is saving animals' lives, which is so heartwarming. According to staff, Austin Pets Alive! is known for pioneering innovative programs that help keep pets out of euthanasia and place them into loving homes. The Burnet Road location plays a critical role in sustaining those efforts by serving as a critical funding source for the organization's work across Central Texas.

Highly recommend coming to Firehouse Animal Health Center. The staff is all so friendly and…read morewelcoming. I made an appointment the same day and was able to get fast service. I first had Jen come into the room to see what was going on with my cat. She was super friendly and playing with him. My cat was super calm and happy! Then Dr. Yassin came in to do the check up. She was very engaging with my cat and super helpful. She made sure that he was comfortable and happy. My cat had a field day running around the room and on the cat tree. The pricing is very reasonable and the service was wonderful. Great place to take your cat or dog. Angel was so helpful at the end during checkout.

Dr. Yassin is wonderful, one of the best and most dedicated veterinarians we have ever seen! She…read morewas so sweet and patient with our dog and she really takes her time to make sure you understand all options for your pet. She follows up and makes sure to answer any questions, it's clear she really cares about the animals. Could not recommend her more!