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    Texas Humane Heroes

    3.6 (92 reviews)
    Closed 12:00 pm - 5:00 PM

    Services - Texas Humane Heroes

    Animal shelters

    Pet adoption

    Texas Humane Heroes Photos

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    Bo's 2nd Birthday Pawty....
    Susan W.

    Texas Humane Heroes is one of the incredible animal rescue organizations in the Leander area. Although II have left a prior written review, we have utilized their services many times. They spay and neuter dogs and cats for a reasonable fee. They also have vet tech appointments had an affordable rate. You can take your pet in for vaccines and I really like the fact that you can make an appointment for that although they have certain times that are available for walk-ins as well. They have a well used building at the end of a very long driveway. One of the things I want to be sure to say is that there is a beautiful large new building up toward the front of the property and it looks like it's almost completed. We could see lots of kennels installed inside it in different areas, so although we are not certain, we believe it's going to be a new location for the rescues at Texas Humane Heroes! It appears to be an air-conditioned facility, which will be wonderful (especially in the summer ) because currently dogs are housed primarily in outdoor kennels-That they try to protect from the harshest weather. This weekend we attended a Chili Cook Off, which is an annual event supporting the facility and the animals !!!! It was the first chili cookoff I have ever attended in all of my 72 years. It was wonderful there were about a dozen different groups that cooked and distributed tastings of chili . Between them were a few of the dog services available for training, boarding, and daycare in the Leander area. Admission was $25 regardless of age . Calendars and T-shirts were also available for purchase, we actually bought 2 (two) Of the cups that were available for $10 each (and were an awesome value for anyone who chose to drink beer and wine) as those were included along with soda pop in the price of the cup!!! I really have to commend the teams in the chili cook off !!!! There was a wide variety and we didn't taste anything we thought was not in the "good" taste category. Of course we had three tickets to vote with and they went to our top three chili tastes which we felt were in the "excellent " taste category . The cloudy humid weather without rain was very tolerable. I'm hoping to see a post of the money generated by this event. By the way, they also had a silent auction with quite a variety of items that could be bid on. Once you buy your ticket, you get access to it. Much thanks to all the volunteers, the teams, and the community that supported this event. Our sweet rescue "Bo" provides us with chuckles, exercise, and just pure joy every day !!!

    Ashley S.

    On Friday August 22, 2025 I took my dog to get neutered here, I picked him up around 4:15, when I picked him up I was handed a brown paper bag, told my total, brought me my dog and I walked out the door. No after care instructions no goodbye... nothing! When I arrived at home I noticed my dog was bleeding from the incision site, I gently wiped it up and laid him down, the Sunday I noticed my dog has red bloody puss coming down his leg, I emailed the "emergency email" in sunday morning I got no response, I cleaned it up a few hours later I notice a crazy amount of discharge, I emailed them again, ..... no response. Sunday night I had to take him to the animal hospital turns out he has a really bad infection that is draining into his leg his leg and abdomen was swollen, they gave him medication.. while I was at the animal hospital I finally got a response from Texas Human hero saying they are closed and will send this inquiry to the vet team..... Monday I heard nothing so I emailed again I got a response saying they are closed Saturday, Sunday and Monday and a refund was approved for the neuter. I didn't ask for a refund I wanted to know what was going on with my dog. My dog did have a testicle that had not dropped yet but I let it be know before I even scheduled the appointment. Here we are Wednesday and I get a call from the vet that did the procedure. She told me there were complications with his surgery and he had alot of bleeding and had to administer him medicine to stop the bleeding. I WOULD NOT TAKE MY DOG OR CAT OR ANYTHING LIVING, I tried to save money and they say you get what you pay for and I did. No empathy no compassion just plain old heart less people who claim to have a heart and love our animals. Lies! Please please do not bring your dog or cat here

    Poor baby

    If you want a sick cat with a bullshit 14 day guarantee this is your place. Absolutely disgusting. Charged me $130 a adoption fee then gaslit me when I reach out two days later saying "he's just a chill kitten". This cat is sick. Never again. Adopt from someplace that actually cares about their pets.

    Post surgery
    Francesca P.

    Can't say enough about the service, care, and pricing. Wonderful organization that will soon be able to offer more comprehensive vet care! Yay for Texas Humane Heroes!

    Ashley M.

    The process is super easy. I came in looking for one kitten but her foster decided to keep her at the last minute so I decided to look around and was immediately drawn to "Markie" he looked like a stuffed animal. He reminded me of a sad old man. Later found his eyes only look sad because of surgery he had to have. He let me pick him up and immediately started licking me and giving me love bites and I was SOLD!! The to find out that he's been there almost a year, I just had to give him his forever home! On the hour drive home he took a shot in the box‍ broke out and hopped up on my seats we didn't die tho! Lol

    Allie K.

    We took our Pomsky here to get his neuter service! It was the easiest process ever. Dropped off at 8am and he was ready by 1pm. They also offered pain meds and a cone of shame. He is recovering well. Thank you to the staff!

    Cone of shame after his neuter
    Lizz I.

    After researching local veterinary offices for neuter of our dog I found Texas Humane Heroes a non profit agency who were able to neuter our French bulldog for under $100! This included all pain medication and the "cone of shame". The following day after surgery they reached out to check on how he was doing. Great agency and great staff. They also have a low cost vaccine clinic as well as flea/tick medication too. Texas Humane Heroes will be my go to for vet care!

    Toby, AKA, Kobi.

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    4 years ago

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    12 years ago

    Great place to adopt a dog. And to volunteer. Very clean.

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    Page 2 of 3

    Ask the Community - Texas Humane Heroes

    Review Highlights - Texas Humane Heroes

    This morning I shed a happy tear when I heard Williamson County took him into their adoption program!!!

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    Whiskers - Many of our rooms have sunny windows with birdfeeders outside.

    Whiskers

    (40 reviews)

    This is adorable pet boarding facility that also has a little store. I went in this store to buy…read moresome pet grass. The people who worked there were so helpful, kind, and accommodating. This store is a wonderful place to go if you're looking for a small thoughtful gift for a cat owner. They have these wonderful peacock feathers for $1.75 each. They have great candles as well as other things. The decor is homey, quaint, and comfortable while quite stylish. They have ample parking. I will definitely be giving this store my patronage.

    Impressive! The Best! They took care of my cat pretty well…read more He came home very calm and well-adjusted, as if he had been pampered and coddled his entire stay. I'm sure he misses them! When I went to drop him off before hours, I didn't get to see the. place, but the building looked new and clean. They gave me updates and I appreciated the postcards/Facebook posts about many cat's well being. When I went to pick him up, I was impressed by how clean the place was, considering how my cats and finches were present. My cat's room was very clean, with a big window, the jungle gym setup, and a loft bed. The kitty litter had added fiber pellets, which I hope he liked since he hates sawdust litter. They gave me back everything that I left at dropoff, plus a toy. My cat was very calm, coming by his own free-will to greet the handler. To me, these were all green flags and I will highly recommend Whiskers to anyone needing a safe place for their kittens and cats to stay for a short (or long) spell. They know cats better!

    Reunion Rescue - Just a few of the thousands of dogs saved and helped over the years at Reunion Rescue

    Reunion Rescue

    (2 reviews)

    I believe this "rescue" is a scam. I have not been able to find any indication that they have…read moreadopted any dogs out. The amount of money they claim to have spent getting one of their dogs back from it's owner is inconsistently varies quite a bit. They have quite a few fundraising pages and are quick to pepper the internet with requests for donations. Their interaction with me was extremely suspect. I saw their dog, Nolan, on petfinder. When I emailed to ask about his availability, heartworm status and age, I was told he has to be adopted with their dog named, Lulu and I did not receive an answer about his current HW status. I asked for more information about Lulu. I found out that both dogs had been heartworm +, but Cindy Marabito wouldn't tell me if they had their vaccinations or had been cleared by a vet after their "holistic heartworm treatment." There was or is some kind of messy legal/custody battle over Lulu. Cindy wouldn't tell me if it had been sorted out. I had to ask: 4 times if they were fixed. I never got an answer, but Lulu's petfinder page now says she is spayed. 4 times if the legal problems with Lulu's custody were resolved. I still haven't gotten an answer. 3 times if they were now heartworm free. Finally Cindy claimed that Nolan was healed with raw and herbal diet/treatments. So I asked if she had verified with a vet that the treatments were successful. She refused to answer that too. 2 times if they were vaccinated, I never got an answer, but Lulu's petfinder page now says she is UTD on vaccines. Cindy sent this: "Both are raw fed and homeopathically treated, so would need to continue that lifestyle. Nolan was hw positive when we got him and totally cured with herbal..a raw fed dog treated with herbal will not become infected with hw or other parasites or disease..take a look at our website .... Health Page. It's amazing..none of our dogs go to conventional vets or ever get sick, get fleas, cancer, etc." I'm certainly not against raw or herbal, but this all just sounds like a scam or wingnut on the loose.

    I've only known about Reunion Rescue for a short time, about 3 years now. I haven't been this…read moreimpressed in such a long time of the dedication and extra mile that Reunion goes to help educate and provide care for animals. Besides advocating for Pit Bulls, they are a Menagerie & melting pot of all kinds of dogs, cats, & birds that take it to the next level by feeding a raw & holistic diet. The knowledge and expertise is hard to find. I would highly recommend this group

    Austin Pets Alive! Thrift - Burnet

    Austin Pets Alive! Thrift - Burnet

    (152 reviews)

    $

    Allandale

    Austin Pets Alive! is near and dear to my heart because of the many animal lives they save. This…read morereview is a long time coming as I have many draft reviews that I am still working on getting posted. As the mother of a rescue dog who was going to be euthanized, I am 100% behind everything this thrift store stands for. In fact, every 6 months when I overhaul my closet, I donate A LOT of clothing, shoes, and accessories to the store in support of the cause. I also like to swing by as part of my North Loop jaunt (every few months, hit up North Loop stores and pubs---to include APA!) to make purchases. Found quite a few cute things here over the years not only for myself but friends and family. They've got an amazing selection of items and each time I pop in they seem to have loads more. Support this local shop in saving animal lives. Trust me, you will find something to buy!

    When my aunt was alive every Christmas she would give me pieces of depression glass as a gift…read more These pieces were special to me because over the years she thrifted and amassed a fairly large collection. My collection has dwindled over the years through breakage. So I was thrifting looking for pink depression glass. The Burnet Road location is large, well organized with two-stories of items. It is filled with just about anything that you can imagine. Clothing...they have it! Shoes...they have it! Vintage items...they have it! Kitchen and house wears...they have it! Unfortunately, no pink depression glass. I will definitely return to thrift here due to their large selection of things. In addition, their prices are very reasonable. First stop Austin Pets Alive! - Burnet. I learned that all net sale proceeds go directly to support Austin Pets Alive!'s lifesaving programs for animals most at risk. Their clear mission is saving animals' lives, which is so heartwarming. According to staff, Austin Pets Alive! is known for pioneering innovative programs that help keep pets out of euthanasia and place them into loving homes. The Burnet Road location plays a critical role in sustaining those efforts by serving as a critical funding source for the organization's work across Central Texas.

    PetSmart

    PetSmart

    (155 reviews)

    This location offers grooming services. However, it is not feline friendly. The website claims…read morethey have walk-in services for cats like nail trims. But DO NOT WALK IN. They only have one person who works with cats. And that person is always fully booked working on dogs. So, you must catch her when she can work your cat in between her dog appointments. This means not only do you have to call to find out if she's working, but you also need to find out during her work hours, after talking to her, when she thinks she can fit your cat in on that day! You cannot schedule in advance. You are at the mercy of her dog grooming schedule. Why do they advertise walk-in availability for cats if that is not true? Other locations have given up on cat services and just focus on dogs. It seems like this location is barely trying to service felines.

    Please do not let AMANDA B, groom your pet. I see another complaint from a person by name Molly…read moreabout a month ago and I unfortunately didn't see it and assumed all groomers are good in this location. My golden looks fairly skinny now, and terrible cut/trim. I don't think my pet had a good experience either during the salon experience and I ended up spending all my time to get him back to feel fine. I've added a couple of pictures. Very very unprofessional cut and I don't even know if his natural curls/straight hair would come back. Praying it should sooner. I'm just very upset from this experience. I don't think this groomer should get any closer to dogs with good hair. I'm heading over to the store today to raise a complaint.

    Pug Rescue of Austin

    Pug Rescue of Austin

    (10 reviews)

    I applied to adopt in July and got approved by the end of the month. There were a couple of pugs I…read morewas interested but since the application process took a while, they were already adopted. Although I admit I was frustrated I was so happy when I found "Britches" (now named Penny), on the website. Within a week we were set up with a trial visit with her at our home. When we first met Penny, we were surprised at how friendly she was. Her bio stated that she was very bossy and might have an issue with children, but this was likely due to the severe ear and skin infection she had when she was surrendered. Penny is now a healthy and fun loving pug. She is kind to children and will voluntarily sit on any lap available. She is four years old but she is as playful as a puppy. She enjoys her squirrel toys, playing tug of war, and rolling in the grass. We are so grateful to PRA for giving us the chance to fall in love with Penny. Yes, the process takes forever and can be frustrating when all you want is a pug, but it is worth it. Also, understand that this nonprofit organization is made up of all volunteers. These people work hard and though it can be a taxing process, they are volunteering their time in order to get these fur babies a home. Once you are approved the process is so fast.

    An absolute dreadful of a company, total waste of time and money! After an insane amount of fuss…read moreand interviews over several months, the staff and the company insulting and patronizing us about basic aspects they decided to refuse us. They went as far as saying that our 6yrs old son shouldn't have his toys around the house. We were led to believe that we are in the final stages and our "Next Interview" was to actually meet the dog. We actually never met any dog. I would not in million years recommend this company, stay away as they will do everything they can to waste your time and energy.

    Texas Humane Heroes - animalshelters - Updated May 2026

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