This is a first-class place! I have been living in Houston for 3 weeks and I needed service on my…read morehearing aids. Not only did they treat me like a longtime patient, they did a great job fixing the problem! I highly recommend this business!

Made an appointment. Made calls to providers to have prior…read morehearing tests faxed to them. It took two phone calls and two emails to get the pre visit questionnaire sent to me. Filled it out, ins info, medication list, etc. Was unable to submit. Was told I would have to come in and do it. At which point, in the phone call I made to them, I was told that the office would be closed on the date that my appt was scheduled. So, I now have no appt. They offered me another appt a month out and it won't work w my schedule. My level of confidence with this place is very low.

Breathe…read more After a few bouts of pneumonia and allergy problems, I was referred to find an ENT. Oh and a clogged ear. Did a Google search and read a bunch of reviews and chose Dr Kaplan. WIN. Made an appt and got in fairly easy. The office is in an older style building but very nice. The front staff are friendly and helpful. I recommend new patient fill out the forms online. Saves major time. Went in and Dr Kaplan worked his magic and cleaned out my ear and prescribed some meds. He asked me if I had allergy issues and said my nasal passages was blocked. He suggested a CT scan of the cranial something to see if I was a good candidate for balloon sinuplasty. He sent in a tech to help me with the insurance. Mine covers the $100 copay if I call for authorization. Apparently they did this quite often. After the CT, he showed me the blockage and we scheduled the procedure. The procedure was done a week later and it was magical. I could breathe better and sleep better. The only payment was $35 co-pay and then a $100 co-pay for the anesthesiologists. There was 2 after care sessions and I was good to go. Dr Kaplan is very professional and courteous. He gave me his cell number and responded promptly by text and call with answers. I appreciated that a lot. The staff was very friendly and helpful. After I saw him, I discovered that he is very well known and has done TV appearances. Wowza. Would recommend him to anyone that is looking for a professional, knowledgeable and caring ENT.

Service was excellent. I was searching for an ENT specialist to fix my eardrums. My insurance app…read morefound this location being flexible and easy to get appointments. First time here, I didn't have any issues. The doctor gave me a medication. It kind of fixed the problem but I think the symptoms went away on its own. Other than a shocking side effects that almost sent me to the emergency room, I was back to normal. My second time here was to get an allergy test before they can formulate the serum for my allergy shot. Ok. This seems pretty simple. I followed the instructions to prepare my test. I didn't have to wait. The staff poked me a few times (about 82 times) and generated a report. Then, the doctor came in to explain the results and the next step. There were two options, daily drop under the tongue or weekly shots. I thought it was bothersome and expensive for daily dose, nearly $400 for 3 months. He said weekly shots are about the same price. Treatments would last 3 years or longer. I told him I can't do it now because I have some major events I need to attend. He said it would take time to formulate the serum anyway. I was happy that test was done with no side effects. But I am in pain for my wallet. Upon check out, I almost fall to the floor. They charged over $600, including copay for the test. I didn't get any warning. Ugh. I'm so upset and not going back again. I can't afford to get the shots, not even one drop. Tomorrow is the first, the rent needs to be paid. Update: a day later, I called my insurance company and asked them if this provider sent in my procedure for approval. The response was shocking. Nope. So, I removed another star.

They filed a claim saying I owe them Money cause they did work they didn't do. And they wont let me…read moredispute it. Ima take them to court. They cant get away with this. Sarah Cooper is a joke and doesn't deserve the title lf Dr.

Incredible staff. Incredible doctor. Clinically excellent, super polite and respectful. She…read moreactually genuinely cares about her patients. Up front pricing with no hidden fees - did not have to wait long at all. Great clean facility. Will definitely visit Dr. Cooper again if I ever need to!

I could write a long recommendation but I am going to make it simple. The major difference between…read moreMedical Center Hearing Aids and other people who sell hearing aids can be summed up in one sentence. Their objective is not to sell hearing aids. Their objective is to help you solve your hearing problems. This is from someone who has worn hearing aids for almost 30 years.

From the owner: Our certified and licensed audiologists provide comprehensive hearing and tinnitus evaluation,…read morehearing aid services, including auditory rehabilitation and hearing aid repair. Other services include tinnitus management, hearing loss prevention through custom earplugs for either occupational and recreational noise. We offer all major hearing aid brands and the latest technology from each hearing aid manufacturer. Hearing aids fit in a day are possible due to our small selection of stock hearing aids, however, most hearing aids are custom made and take up five to seven business days. We offer 24 hour in-house RUSH service for all custom orders and repair work and extended hearing aid warranties.

The Staff (Karla) are always pleasant and helpful. Always helpful and will answer any questions…read moreasked.

Loved Dr. Kaley Murry and Karla... Karla was so nice and attentive and greeted me at the door. Dr…read more Murray was so attentive and answered all my questions. Dr. Murray did my hearing test and fitted me the same day of my appointment my Hearing Aid was ready in three weeks... I came back for a follow up appointment to see how I was doing with my new Hearing Aid... I am so happy and excited...

Update: I did finally get an agent in the answering service…read morewho displayed kindness, Delaney. God bless you Delaney! You worked hard till you reached my doc and I'm so grateful to you! Dr Patel didn't even know what was going on. As soon as she did, she fixed it. She was so kind. it's the customer service disconnect. That customer service wall... the answering service... i absolutely hate how disconnected people have become from the service they are receiving. Losing Main Street was the worst thing that could happen to customer service. HORRIFIC TREATMENT. 52 years old- Tonsillectomy A tonsillectomy is brutal at my age. The pain medication they prescribed was not in stock for two days during days 5 and 6 post-op, arguably the beginning of the most painful days. I broke into tears with the answering service because the staff never answers and did not respond back to me, as soon as I started crying, they hung up on me. Imagine cutting out parts of a person and hanging up on them because they are crying in pain. So here I am, day 2 in agony with a prescription that the pharmacy can't fulfill cuz they're out of stock and can't transfer because it's level 2. Absolutely uncaring, heartless people.

I exercised considerable patience, but the outcome was unsatisfactory. I gave ample time and…read moreopportunity to do what's in my best interest. I was not satisfied with the results. I explained in detail what was going on; however, she didn't seem to be interested. She was nonchalant and was not proactive in getting me to the places and physicians that I needed to go see. I had to take the reins regarding my health concerns.

Dr Sanchez always gives wonderful accommodating timely service. I can't say enough good about his…read morepractice.

My mom has been coming here since 2006. It took her a while to accept that she needed hearing…read moreaids, but Dr. Sanchez and his staff were wonderful. They were very patient with her. They are great in accommodating her in last minute appointments. They have all kinds of hearing aids from your basic model to your "high tech" model. Dr. Sanchez is also involved in school programs to teach kids to protect their hearing. That's a plus in my book. Also he's bilingual. Another plus. So for any hearing needs, check them out.

Do you know how wonderful it is to go to a doctor and to leave feeling 100% better. I'm so happy I…read moredecided to seek help with an issue I was having with my ear. The doc discovered the issue right away and fixed the issue immediately. Wow!! Thank you so much. I can only think I got this bug in my ear while in a cabin in lake texoma. Yikes. But glad that's over with. Jesus take the wheel. Great office, great staff and great doc!!! Happy happy

No wait time thorough service and knowledgeable physician. Highly recommend this group. Resolved my…read moredaughters ear issue in no time

Tanya is a great speech therapist in the Montrose area. She spends extra time with her clients and…read moretheir families and shows a lot of empathy.