This complaint is regarding Generator Power Systems (GPS) and their failure to complete our…read moregenerator installation despite full payment on June 11, 2025. The technician, William Easton, arrived that day but left due to weather, promising to return June 12. He returned but couldn't complete the job and said he'd be back later that day with another technician--he never came. On June 16, he returned and said a part was needed, assuring us it would be "emergency shipped" through their connection with Kohler and that the General Manager would call. That call never happened. A week later, on June 23, I contacted GPS and was told the part had "just been ordered," contradicting earlier claims. I was promised a mid-week update that didn't happen. On June 26, I followed up again and was told the same thing--without any further communication. On June 27, after another failed call, I received four inconsistent emails from Becky Showers, GPS's accountant, with conflicting part order dates (June 17 and June 23) and no clear plan for resolution. On July 3, I was informed the wrong part had been ordered and the installation could not take place. I was told the correct part would be "emergency shipped" again, with no confirmed date. Despite repeated promises, no one from GPS management contacted me until I issued a firm written deadline for a response by June 30. We've experienced a complete lack of follow-through, transparency, and customer care--leaving us without a working generator during Texas storm season. This situation has dragged on for over three weeks since payment, with no resolution and no accountability from GPS.

GPS does a great job of inspection to the system, know the issues that pop up, and are very…read moreknowledgeable of the equipment.

I would never, under any circumstances, do business with Rikman Services for Professional Services…read more After providing adequate installation of a Generac Generator, the owner convinced me to take his special financing deal which he said was interest free. It turns out Rikman is selling a scam package along with Generac and Synchrony Bank where they do this bait and switch. They do tricks with payment timings (so you never see a true balance before it is time to make the next payment,) and fine print, and instead of providing interest free payments, they flip a switch. We found out today Rikman together with Generac and Synchrony Bank have collectively charged us more than twice the installation cost, even though we actually had the cash to pay for it in full at the time. The owner pushed us in this direction. They are all nothing short of con men and scam artists. Happy to show you my bills and the initial purchase.

Wish I could say Rikman still does a good job, but I cannot. The microwave they installed under a…read morekitchen cabinet that is over one of my tenants' stoves fell down while she was cooking and chipped the flat-top glass surface. Turns out the tech had not put washers between the bolt and the cabinet inside surface. It left big holes in the cabinet and trashed the microwave.

After calling an endless list of repair companies and repeatedly being told that they didn't…read moreservice LG refrigerators (apparently this is a thing?), I was finally victorious with PowerOn. Our "top of the line" LG fridge went kaput during the extended warranty period, but we were tasked with finding a repair tech. PowerOn not only completed our service quickly & competently, but they also made sure we had all the documentation needed to process our warranty claim. Everyone was kind & professional (from the phone receptionist to the technician) and made scheduling easy. Prices were extremely fair, especially for such a job well done. Highly recommend!

He did a great job. I will definitely use them again! excellent. The repair man was competent and…read moreprompt and did a great job.

I'm sure they are a good company; just make sure that they service your area. I was told they did,…read moreso I made the appointment. Waited 3 days for the appointment and tech never showed up. When I called, I was told they shouldn't have taken my appointment because they don't service my city.

Alex from Elijah came out and diagnosed, and repaired, a problem in our panel quickly. Was…read moreimpressed with Alex's knowledge, professionalism, tool organization, and his use of PPE! The first thing Alex did before opening my panel was put gloves and safety glasses on

Veteran electric installed a generator outlet box at my house. It's working well. I would use them…read morefor future projects.

Oh wow I have found my new GoTo for electric service needs!…read moreI had a Smart panel installed from Ecoflow a couple weeks ago shortly after circuits were blown didn't really care too much for the guy that came out. Honestly I really wish I could've gone somewhere else, but I'd already paid a deposit on their work not knowing that Ecoflow just contracted about any old Electrician, I guess.. Anyways, contacted veteran electric as I'm a veteran as well so of course I will give them business before some random company. I was highly impressed by the work they did I watched them work very quickly and at a very reasonable price. I will be recommending them to my friends, family, and my customers as well. Thanks so much veteran Electric.

Response was quick and they were timely. Collin estimated our job cost and setup the return…read moreappointment. Family owned company with a great reputation. He wore shoe covers in our house. We agreed to price and jobs.

They were very professional, cleaned up after themselves, I appreciated that very much! Friendly,…read moreand did a fabulous job!! Thank you so much, I would recommend using them.

I can tell you I put the word out that I need assistance with my refrigerator not cooling and they…read morewere on a phone call to me within five minutes and within 30 minutes of that time their tech was here at my house at the front door and I got it repaired short and fast he took care of it. He met the needs of getting it taken care of and he showed me the cost to repair it and he took care of business and very professional young man. I highly recommend this business. They do everything on any kind of appliances, washing machines, dryers dishwashers, microwave stove, stoves ovens anything they fix it and repair it in their here quick and they do take care of business fast. They are very high-quality and very good respectful business I see.

My mother had a leak coming out of her washer. She was worried about paying for someone to come…read moreout, but these guys were more than professional. The customer service was the most responsive of any other company I've worked with in the past, and the integrity of the technician was undeniable. He took a look at it, diagnosed the problem, and DID NOT try all the various avenues of up having people tend to do these days. I will only work with these guys from here on out.

Wired was here and completed the work with 24 hours of my call. This was the third time that the…read morecompany provided various services at my home. On all occasions, customer service was not only extremely helpful but also kept in touch along the way until the work was completed just a few minutes ago...8 pm! The electrician, JoJo was professional, friendly, and efficient. He also answered several questions of concern to me. I highly recommend Wired and trust the services they provide.

Great to see happy people. Walked in to a smile and guided down the right path for my needs.read more