The estimate was within reason. They responded to all my questions and gave me a lot of helpful…read moreinformation.

I'm sure they are a good company; just make sure that they service your area. I was told they did,…read moreso I made the appointment. Waited 3 days for the appointment and tech never showed up. When I called, I was told they shouldn't have taken my appointment because they don't service my city.

Had to wait three phone calls one text message and 10 days later before they decided to tell me…read morethey no longer service my area. Unacceptable in 2025.

The sales and operations side of the project was wonderful. The administrative and project…read moremanagement by the "Project Coordinator" has been a nightmare. We made the required deposit at the end of July and we were scheduled for installation on September 23, with the possibility of it being soon as they were going to start doing 2 installs a day starting the following week. When I called on August 19 to just confirm everything was still on schedule, or if they schedule was pushed up with the 2 installations starting, I was told by the PC she had not scheduled our installation yet! It was after reaching back out to our salesman that we were scheduled as we were told. I was repeatedly to asked provide documentation of the HOA approval and the survey plat, both had been previously email twice to the PC. We have been lied to, twice, regarding the inspection results, which I ended up calling the City of Conroe myself to find out why the inspections were failing since the PC told me she didn't know why and they don't get that information. The first inspection had not failed, as I was told, as the city confirmed the initial passed. The final failed because the trenches were not filled in as they should have been. The PC blamed the trenching subcontractors and said they were supposed to have filled them in the prior week. However, the first inspection would not have passed had this happened bc that would have been the week before the inspection. A project that should have taken 5 days per the PC provided timeline took over 2 weeks, our credit card was over charged when the $1000 down payment wasn't credited to the balance due. I'm told I'll get a check in the mail rather than crediting the $1000 and the 3% fee on this money they charge to use a credit card. As far as the credit card, I was told we couldn't use our Generac issued credit card because we didn't apply through their website, we applied directly through Generac. I called the card issuer and this was not the case and had to provide the steps on how to process the transaction to the PC. I'm still waiting on a call from the owner for a week and a half since my request to speak with him and I'm not confident at all the message was relayed due to the repeated discrepancies during this whole process with the Project Coordinator. The salesman was fantastic, the subcontractors were great, but if you decide to use this company make sure all communication is via email and to keep an accounting of all the financial transactions.

Oh wow I have found my new GoTo for electric service needs!…read moreI had a Smart panel installed from Ecoflow a couple weeks ago shortly after circuits were blown didn't really care too much for the guy that came out. Honestly I really wish I could've gone somewhere else, but I'd already paid a deposit on their work not knowing that Ecoflow just contracted about any old Electrician, I guess.. Anyways, contacted veteran electric as I'm a veteran as well so of course I will give them business before some random company. I was highly impressed by the work they did I watched them work very quickly and at a very reasonable price. I will be recommending them to my friends, family, and my customers as well. Thanks so much veteran Electric.

I shopped around for someone to run wire for an outdoor camera and found a few options cheaper than…read moreVeteran Electric. But when Veteran Electric came out for the estimate, it was clear they knew exactly what they were doing. They also pointed out electrical code requirements that none of the other quotes mentioned, a sign they were thinking about doing it right, not just doing it fast. I went with them, and I'm glad I did. Their team was thorough, professional, and the finished work looks excellent. I'd use them again without hesitation for any electrical work on my house. They're reliable and clearly know their craft.

A few years ago, I called Aaron Electrical Service, the man was friendly and gave me an estimate…read moreover the phone, he said for my type of jobs it would be around $2,300 to $2,500 unless the job was bigger than I told him. His man came out of the due date, looked the job over gave me a quote of $2,600 which I felt was fair, the man did the job and made sure things were as I wanted. I paid the company and I was happy.

Professional electricians Got the job done right. Have 17 foot ceilings and needed lights changed…read more Accomplished it with no problems. Will use them again.

Wired has been a great company to work with from our initial quote to installation & inspections…read more The representatives you may speak to by phone are super nice & personable & the technicians are knowledgeable & professional. I'd definitely recommend Wired to anyone in search of a home generator.

Michael H Jersey Village. Two years Ago I purchased a 26 KW Whole…read moreHouse Generator from Wired. Back then Drew Kelly And Brian Caroon Along with Very Capable Direction from Duane Farmer in the office Helped with the Sales Order and installation and Duane helped manage Permitting with Jersey Village and adding the required Natural Gas capacity through Centerpoint. The installation was great with the names mentioned. In two years the Generator starts and runs 5-10 minutes every Wednesday. The first annual maintenance was done this time last year without issues and we had only one Area Power Outage for about half a day. Hearing the generator start up and A/C come on was like music to our ears. Today Marshall came to do our second annual service. He arrived early in the appointment window and immediately started the service. He politely discussed the required service and finished the job promptly and discussed the products used. He was professional and efficient An overall great experience. If any of you who might read this review are still in the decision process on who to use, you need to stop wasting time looking and sign up with WIRED. The service has been excellent, the personnel great including the staff at the front desk, and the generac unit still looks and runs like brand new. We have had no malfunctions of any kind... That means None!. I give them 5 Stars only because there were none higher! If available I would give them 10 Stars. I have a platform 12 inches above grade to sit the generator on for potential high water which you should do! That or even higher in some areas.( MY OPINION) Mike

Needed them to do what geek squad wouldn't…read more Quick and easy service within hours of reaching out.

I bought a generator from this company. They come every year to do my annual maintenance as well…read more So far, I have been very pleased with their service, staff, installation and maintenance. I will continue to loyally use this company.

This complaint is regarding Generator Power Systems (GPS) and their failure to complete our…read moregenerator installation despite full payment on June 11, 2025. The technician, William Easton, arrived that day but left due to weather, promising to return June 12. He returned but couldn't complete the job and said he'd be back later that day with another technician--he never came. On June 16, he returned and said a part was needed, assuring us it would be "emergency shipped" through their connection with Kohler and that the General Manager would call. That call never happened. A week later, on June 23, I contacted GPS and was told the part had "just been ordered," contradicting earlier claims. I was promised a mid-week update that didn't happen. On June 26, I followed up again and was told the same thing--without any further communication. On June 27, after another failed call, I received four inconsistent emails from Becky Showers, GPS's accountant, with conflicting part order dates (June 17 and June 23) and no clear plan for resolution. On July 3, I was informed the wrong part had been ordered and the installation could not take place. I was told the correct part would be "emergency shipped" again, with no confirmed date. Despite repeated promises, no one from GPS management contacted me until I issued a firm written deadline for a response by June 30. We've experienced a complete lack of follow-through, transparency, and customer care--leaving us without a working generator during Texas storm season. This situation has dragged on for over three weeks since payment, with no resolution and no accountability from GPS.

GPS does a great job of inspection to the system, know the issues that pop up, and are very…read moreknowledgeable of the equipment.

Awesome service!! Zach (tech) spent over 6 hours taking toilets (3) apart, snaking the drain (in 2…read morelocations) all the way to the city line and running a camera to the city line as well. During this process another tech brought a bigger machine - afterhours. Then he correctly diagnosed the problem - the city line was plugged. Zach talked to the city dispatcher (Saturday @ 8 pm) and then left. Was stunned the bill was reduced to $100 (afterhours callout fee), Zach said "We didn't fix it you don't pay" Was shocked when a Huntsville Public Works truck showed up 2 hours later (10 pm on Saturday) and used 750 psi to unclog the sewer line. Customer for life (as well as my neighbors who were affected too) and special thanks to Zach

Everything. Excellent work, quick and efficient. Would use again and again. Well valued.read more