My former boss recommended Audra to me after I ran into issues with my original contractor. I had…read morewater damage from a faulty water line and so this was going to be 90% insurance work, but I still wanted the best outcome for my money, as well as my insurance company. It was the best decision I've made in a long while. As another reviewer noted Audra also met me at the flooring shop and helped me pick out a lovely luxury vinyl plank and I am very happy with the results. Her husband Jeremy is also the lead installer and his crew was professional, punctual and spot on with their time estimate. Today, September 3, 2025 they are about to finish up. They swept up debris and any other items from the demolition and the installation. I've already recommended them to friends. Thank you Audra, Jeremy and your crew. LizH

We hired this company to put flooring and trim into a commercial space. The trim job in the…read morebuilding was left unfinished that the wife said could have been done, they left old dry adhesive for the trim, were unresponsive when we asked for a small refund to finish the job and the husband and wife who own the company do not communicate well with each other. We ran over a month behind getting into the building. It's like they gave up on customer service when they received our check.

Yates put in my Carpet ~ They were so good at this ~ efficient and knowledgable~ Carpet layers…read moreunderstood what needed to be done and carefully moved my furniture ~ Love Love Love my new carpet

They took out our old flooring and installed Travertine. It turned out beautiful except.....they…read moredidn't remove our expensive baseboards and they got all mucked up, ruined!! They should have removed them or suggested we remove. They all have to be replaced! On top of that they put a cheap wood threshold rather than ceramic. We most likely will not have our flooring done here again.

Granite King came out and did all of our countertops. They installed granite countertops in the…read morekitchen, 2 bathrooms, and a wet bar and we could not be happier. Everyone was very friendly and the house looks great!

We selected our granite, were quoted a price and made a $1000 downpayment 4 weeks ago and have NOT…read moreheard back from them. Evidently they are a scam business. Multiple phone calls have not been returned and no installation date set yet.

After reading some of the previous reviews, I was Leary of purchasing from Griggs. They had the…read morebest combination of quality and price, so I went back to the store to ask about the reviews regarding installation. As it turns out, they have sales rep, Nancy, that used to have her own store and she brought her favorite installer with her. They just finished my installation and did a superb job. They were on time, professional, quick and courteous. I couldn't be happier with my purchase. -Bob S

Not overly impressed so far. Scheduled install that we had boarded dogs and taken off work for got…read morederailed due to illness. Apparently there is no back up plan. When called to complain, since job was already started and everything was a huge mess,salesman Wayne said he couldn't guarantee when the job would be completed. Meanwhile, sleeping on the couch! Obviously we were upset and Wayne simply hung the phone up! Who does that? Finally talked to owner who rescheduled some things and sent a crew out. Will update when job is completed. well it didn't get any better. Crew #2 came out. At first they appeared to know what they were doing. when they had the bulk of the floor down, they said they would finish when additional material came in. When we went upstairs, we discovered both a dresser drawer broken, and wooden pieces of what had been the dresser leg. Flooring was bubbled up due to debris underneath, Flooring was coming loose and falling off of the stairs. We were not happy! I contacted an independent contractor who stated it was the worst he had seen. I don't want any of the Griggs employees back. If you break something you should tell the owner.

I just purchased a new residence and wanted to replace carpeting throughout the house with quality…read morehardwood. After pricing hardwood at the "big box" stores, someone told me about Raider Flooring, a new company in Lubbock, Texas started by Mike Anderson. I went to the Raider Flooring showroom and talked personally with Mr. Anderson. He has extensive experience in the flooring business. He showed me his product lines and discussed the different types of flooring. I told him I was interested in hardwood flooring and showed him pictures of the limited hardwood already installed in the entry way to the new home. He offered to come to my new home to look at the existing floor. Mr. Anderson came to the my new home, free of charge, to look at the existing floor. He was able to immediately match the existing flooring with a beautiful selection in his inventory. I was blown away by his ability to instantly match wood grain, thickness, and color immediately. Technology is a beautiful thing! Now, for the best part ...... his prices were very competitive with the big boys, yet the personal attention and response where game changers for me. I purchased the hardwood and set up measure and installation dates. Raider Flooring showed up with a trained four man crew that installed the beautiful new hardwood in a 3,200 sq ft home in only two days. I personally watched these professionals at work and can say, the attention to detail was a thing of beauty. I inspected closely as the crew worked, and I must say, the work was flawless. Mr. Anderson took the time to educate me on the proper cleaning and maintenance of this gorgeous addition to my home. The whole process was a pleasure from the moment I walked into the showroom. Raider Flooring and Mike Anderson are a throwback to a time when craftsmanship was delivered as expected

This is a high pressure sales company. I told him exactly what I wanted, and I asked for a price…read moreand they refuse to give it to me. Instead they wanted to call me back and do a bunch of high pressure sales tactics over two different tiles. This is clearly a scam to try to upgrade or cause the me to spend way more money. The slime ball owner sends me a message and tells me he wants to go over collections and series and sizes when I have been buying dalTile from Aardvark in California my entire career. Total dirtbag. Stay away