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    Texas Certified Motors

    1.0 (2 reviews)
    Closed 9:00 am - 8:00 pm

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    All American Chevrolet of Midland - Left my car totally dirty.

    All American Chevrolet of Midland

    (52 reviews)

    They did a great job job of repairing my vehicle after having it for two and a half months. They…read moretold me that they could look at it in three to four weeks so I dropped it off. I called four different on the fifth week and tried to talk to my service advisor for an update. No returned calls were made by the advisor. So I waited a few days and called again and finally was able to speak to the advisor. She told me that she does not return calls until she knows what is wrong with the vehicle. I told her that was unprofessional and if they had not figured out the problems all she had to do was text or leave a message and I would have accepted that response. Sara E said that is not how she does her return calls. T make a long story short. The car was repaired correctly they kept it for 2.5 months. I had to call and see if it was ready to pickup. Horrible communication on their part. I have several vehicles and this locations service department is the worst. I actually went to the dealership three different times to see how busy the service reps were. I didn't talk to anyone but I stood over in the parts hallway and watched them mess with their personal phones and they received no business phone calls and none of them were working on their computers or paper work for about ten minutes each time I just stopped by. I wanted to see if they actually were that busy. I'm sure there is a shortage of mechanics and I know Midland, Tx is busy. But their service communication and turn around time on completing jobs is horrible. They gave me back a dirty car. You would have thought they could have at least washed it. I am very disappointed in their over all service. I would strongly suggest you take your Chevy vehicles to a location away from Midland and Odessa.

    front desk service is horrible won't answer the phone and if they do they just pass you to someone…read moreelse. don't recommend buying a vehicle here.

    Texas Certified Motors - car_dealers - Updated May 2026

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