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    Rayan Motors

    5.0 (1 review)
    Closed 10:00 am - 6:30 pm

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    3 months ago

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    Alderson European Motors Midland

    Alderson European Motors Midland

    (17 reviews)

    Thank you, Miguel, for servicing my car. You were professional, efficient, and clearly…read moreknowledgeable. I really appreciate your attention to detail. I'll definitely return for any future service needs!

    I purchased a vehicle from them in May, not even two days later I take it to get a car wash since…read moremy salesman didn't and right away it starts leaking from the top windshield. I call my salesman named John and he schedules an appointment to get the windshield resealed a few days later. I drive from Odessa to midland and wait over 30 minutes just for them to tell me they never scheduled the appointment at the windshield company and to go back the following week. I go to the next appointment the lady tells me if it starts leaking again than I will need my windshield replaced. I wait over a week to take it for a car wash to test it out and it starts leaking down by the gas pedal. I call John and he says it might be a manufactured problem to take it to GMC in Odessa. I call them and they are booked up to 3 months in July . I finally get my vehicle looked at in Mid-July they say it is still the windshield and the water is traveling down both sides. He tells me to call the dealership I purchased the vehicle from to get the windshield replaced since it had already been previously resealed. I've been calling them since Mid-July and they have not answered nor called me back! I cannot drive it in the rain because it starts to leak a lot of water and I'm afraid it's going to affect the wiring. I've spoken to John, Abdul, Annie and Sal. NONE of them have called me back and I've left many voicemails! Absolute poor customer service, poor communication and bad Management!

    All American Chevrolet of Midland - Left my car totally dirty.

    All American Chevrolet of Midland

    (52 reviews)

    They did a great job job of repairing my vehicle after having it for two and a half months. They…read moretold me that they could look at it in three to four weeks so I dropped it off. I called four different on the fifth week and tried to talk to my service advisor for an update. No returned calls were made by the advisor. So I waited a few days and called again and finally was able to speak to the advisor. She told me that she does not return calls until she knows what is wrong with the vehicle. I told her that was unprofessional and if they had not figured out the problems all she had to do was text or leave a message and I would have accepted that response. Sara E said that is not how she does her return calls. T make a long story short. The car was repaired correctly they kept it for 2.5 months. I had to call and see if it was ready to pickup. Horrible communication on their part. I have several vehicles and this locations service department is the worst. I actually went to the dealership three different times to see how busy the service reps were. I didn't talk to anyone but I stood over in the parts hallway and watched them mess with their personal phones and they received no business phone calls and none of them were working on their computers or paper work for about ten minutes each time I just stopped by. I wanted to see if they actually were that busy. I'm sure there is a shortage of mechanics and I know Midland, Tx is busy. But their service communication and turn around time on completing jobs is horrible. They gave me back a dirty car. You would have thought they could have at least washed it. I am very disappointed in their over all service. I would strongly suggest you take your Chevy vehicles to a location away from Midland and Odessa.

    front desk service is horrible won't answer the phone and if they do they just pass you to someone…read moreelse. don't recommend buying a vehicle here.

    Sewell Pre-Owned Sales - Happy with our purchase

    Sewell Pre-Owned Sales

    (2 reviews)

    My husband has been bugging me, I mean, talking about getting a truck for some time now. He has…read morebeen diligently researching what he has wanted for a better part of a year. Brian actually went to a different dealership the day prior to look at a used truck. The salesman there urged him to buy a new truck that was over our budget but told that it was "the best deal" and made to feel like buying a used truck is a bad idea. LUCKILY, my husband had the smarts to walk out. That's when I jumped online and found a WONDERFUL used, below our budget, truck at Sewell. He sent the company some texts expressing interest. After hearing back that the one I found was still available, he went on over to take a look at it and LOVED IT! He said he had a great experience with the salesman! Said he wasn't pushy and was able to give him what he wanted. The one issue he had was that initially he went to the (Regular) Sewell Ford... unaware that there was a separate location for the used vehicles. He said he waited about 35 minutes here before someone even came over to him. Odd because car salesmen usually pounce. (???) That's when he was informed that the used lot was over on 8th street. All in all, we are really happy with our purchase!

    Sewell has stolen $13,116.28 from a friend of ours. She is recently widowed and was owed the money…read moresince Jan 9, 2023. The Management folks are simply ignoring her calls. Today is Feb 6, 2023. The saleman's name was Manuel. I am searching for the correct GM and have hired a lawyer out of Dallas. But, as a fellow consumer, I must advise you "please do not trust these folks with your money. I'm sure financing a vehicle is fine (just the usual used car BS), but do not let them handle your money. This is not a misunderstanding. It is theft against a widow that is too scared to speak up because her late husband used to do that for her. We will, though.

    Rayan Motors - car_dealers - Updated May 2026

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