I must say the people who work here are super rude and obnoxious. Definitely don't understand what…read morethe fuss is about giving such an attitude with their customers. Very lousy service but yet expect their business to thrive. I truly don't understand how they've managed to stay open as long as they have but yet I see their cars are overpriced for the amount of mileage their cars have.

i have been doing business with terry and his son jeff for over 40 years. they have treated me…read morefantastically. i have always been able to buy a car plus they take good care of me if i have problems. in my opinion, they are the best in odessa, most honest plus they carry the note and you deal with local home town folks. i recommend 100 percent. otis brasfield

This is the only place in town I can purchase a vehicle with out jumping through so many hoops…read more Go see my boy Eli Travino and Cory Thompson and they'll hook you up with the vehicle of your choice

To Dealership Management, I am writing to formally address…read morethe unacceptable customer service I received regarding the pickup of my vehicle. My truck has been at your facility for nearly 4 weeks for repairs. When I called to inform the front desk that I would be arriving approximately five minutes late after 6:00 PM to pick it up, the receptionist responded unprofessionally by stating she did not know what to tell me. When I already annoy by her told her are you going to pay my uber i spoke to her with my tone because she could've been nicer .. asked to be transferred to the service several times since I didn't want to speak to her department due to my growing frustration with the prolonged repair timeline, she abruptly hung up the phone and refused to answer subsequent calls. This level of dismissiveness and discourtesy is entirely unacceptable, especially given the already extended length of time my vehicle has been in your possession. I expect a much higher standard of customer care and professionalism from your staff.

they have great customer service an will try their best to get you in something nice i recommend…read moreaustin dennis he is great help

I got screwed hard here I bought a used vehicle here because my older vehicle broke down ,and I go…read morehere to get a 2017 Chevy Silverado 1500 .something on the cheaper side and I was told by the manager of the store i believe not sure the truck was in great condition no engine problems everything worked good , and a week into driving it the engine breaks down , they can't do anything about it I can't return in I can't get my deposit back nothing . Then I got a mechanic and one thing after another was wrong with the truck . I wish I could just get help man that put me in such a bind . I'm already struggling as is

My husband and I worked with Nina and couldn't imagine going anywhere else to purchase our vehicle…read more We were looking at a few different options with her for 2 days and she was very patient and accommodating with our situation, we never felt pressured to make a decision. Nina was very quick with any questions we had and made choosing our car pretty easy. It was an absolute pleasure working with her and will definitely be working with her in the future.

5 staff. They were super friendly when I was there in person…read more The rest of the visit and the days after it are why is a 2... read the reviews first.... Original appt was to check out an equinox and focus hatchback (price range of 4k to 7k). Got there and was shown an altima (17k). When asked about the original 2 cars I was told they went to auction and they had multiple things wrong with them. So I took a test drive, when I asked about the price the sales man wouldn't tell me to we got back to the dealership. And it was only after they crunched numbers did I find out the price which was like 4x what I wanted to spend. I told him it was high than what I planned to spend. He then went into breaking down what everything was costing including the warrantyon it. So I physically signed the paper. While on the test drive I noticed the tpms light was on, the check engine light and also there was no rear view mirror. I asked the salesman about these. He told me they were going to be fixed, he had already ordered the rear view mirror and the sensor had been replaced just not reset and i just needed to set up an appt to get these done. He had a paper that he physically wrote down the items they were going to fix. Ended up getting the car. Take it home and on the way was trying to set up an appt. Was transferred to the service dept where no one answered and the coven is full. Called multiple times with the same outcome. Got home and started reading over the paperwork. I noticed there were some changes. So then I'm calling to get in touch with the salesman. Again multiple calls to be put on hold and then after 5 mins the phone was hung up(multiple times). By the time I got someone I was very upset. I told him I need to speak to some one that could help me and to please not put me on hold because it kept hanging up. After telling him what I noticed, I was sent to the manager. He proceeded to tell me that I did have 100000 mile warranty on the car and that they were going to fix all of the issues listed previously. He then got the service manager on the phone who help get me an appt set up. With in the week between getting the car and the appt, I noticed the muffler hanging. At the check in for appt, I asked if they could also look at the muffler. When I picked it up, I was told they were still trying to find a mirror for the car (I personally bought one for 19.99 plus tax at auto zone), the tpms sensor was missing on one tire and that it was my responsibility for getting that fixed because the car was sold as is and the muffler was put on crooked and if I wanted they could set me up an appt at the muffler shop. Of course at my expense because it was sold as is. So even though the salesman lead me to believe these issues would be fixed in now being told that I have to do it at my expense. I wish I could get my money back and give this car back. I feel like this whole experience was a bait and switch, then being lead to believe one thing to only end up being lied to. If I could go back I would have walked away and never looked back...

The employees at Drivers Direct are some of the nicest and friendliest people I've gotten to work…read morewith; I have been searching for a new car for around 7 months and the responsiveness and professionalism is like no other dealership I have worked with. They truly want to help you out and get the best deal they can for you. I highly recommend working with this amazing dealership and the people that work there. Ask for Brendan and Jose when searching for a new car. They are the best.

From the owner: Drivers Direct is a family owned and operated pre-owned car dealership in Odessa, TX. We offer a…read morevariety of luxury pre-owned vehicles.

Great customer service - on time - reliable - did what they said and stood by it. I would…read moredefinitely recommend.

From the owner: At Wood Motor Co., we do things differently. We start with a selection of immaculate, high-quality…read morevehicles that range from pickup trucks to sports cars, and add in personalized service from a team of experts committed to building a long-term relationship with you. The result is a car buying experience that's simple, straightforward, and yes, even enjoyable. With our wide selection of vehicles, including rare and specialty cars, we're sure to find the right one for you. But if we don't have what you're looking for, just tell us what that special ride is and we'll track it down for you. And our bright, vibrant office and unique decor will make signing those documents for your new vehicle all the more memorable.

This place is a scam. The money I invested into buying a 2004. I could have bought a 2011. The…read morevehicle was in a total wreck but they fixed it without reporting the damages. Over time the minor defects grew until it was inoperable. They made enough money off of me that they made a profit and the too the car back after I refused to play for the repairs and the monthly payment. I don't want to get into the specifics of the cars make and the amount I paid, for fear of legal action, but I strongly recommend that you stay as far away as possible and take your money and spend it somewhere less deceptive.