I have had great office visits with my doctor. However, the customer service staff is really…read morelacking in professionalism. I was on hold for a lady their office. She kept me in hold for over fifteen minutes and then another person says she stepped out to go the post office. Today I was on hold for ten minutes , hung up and then called back. Never talked to the nurse about why my prescription was not sent to pharmacy. If , I did not like my doctor, I would go somewhere else.

Personally, and I think this speaks volumes, I won't go back there again. Being a nurse, I know…read moresome things that a regular person wouldn't. They should have introduced themselves, they should have addressed my concerns privately and quickly. For a cardiac stress test, there should have been emergency equipment readily available and a physician should have come by to make his/her presence known. Certainly a big concern would be to keep medical records in a locked cabinet where people walking back and forth wouldn't have full access. These patient files were out in the open and laying on the ground. Tsk, tsk. You'd think a doctor's office would know that.

I have been with Dr Yoon for several years now and he is by far the best heart doctor that I have…read moreexperienced. He's not a prescription first, but deep dives to find out other options that might be available. After finishing Heart Rehab recently he said the best thing that anyone could do for their heart is exercise three days a week in a way that gets your heart pumping. Like stationary bike, and walking.

I have to say this is one of the best hospitals I've ever been to. One of the most compassionate…read morehealthcare workers I've ever seen from the start of my stay to end. I was very pleased and I'm very thankful. Thank you for being as compassionate and caring for me in my time of stay it was appreciated. Great nurses , great techs , great doctors , just a great staff all together

Nurses were seen rolling their eyes at the patient. I told them the dr would allow morphine and…read moredilaudid alternating. The nurse before was the one that told us the drugs were to be alternated. After she finally read the notes, she saw where it said it could be alternated. They are not listening to my daughter. She kept telling them the pain was near kidneys. They finally ordered an ultrasound and found a kidney stone. She was in for back surgery. After discovering kidney stone, the floor dr had the nerve to tell her she shouldn't be in pian. DO NOT SEND FAMILY MEMBER HERE!

Great quality of care. Personable and professional. I really recommend their care. Office staff is…read morealso great.

Dr. Singh: A Thorough and Trustworthy Cardiologist…read more Dr. Singh stands out as an outstanding cardiologist because of his professionalism, patience, and comprehensive approach to care. From day one, he has always taken the time to answer my questions--no matter how many I brought to each visit--and made sure I understood every part of my treatment. One moment that truly made a difference for me was when I experienced symptoms that mimicked a heart attack. Naturally, this was a source of major anxiety. Dr. Singh calmly explained that it's possible to have heart attack-like symptoms without actually having a heart attack. More importantly, he didn't just offer reassurance--he took my concerns seriously, ordering and carefully reviewing all the necessary tests. He made sure every stone was turned, ensuring I was actually fine and letting me know the facts with clarity and confidence. That thoroughness and attention to detail helped put my mind at ease in a way nothing else could. Thanks to Dr. Singh's expertise and clear communication, my health improved and my fears were greatly reduced. I trust him to provide honest, careful, and effective care. If you want a cardiologist who is thorough, knowledgeable, and attentive, I highly recommend Dr. Singh. His high standards and dedication have made a huge, positive impact on my life.

I would not recommend Dr. Saland. He is very unprofessional in my opinion, and I got the feeling…read morehe does not really care about his patients. He left the office one day knowing I was coming, no call from staff, and I have a serious condition. Staff is nice, however I feel bad for the staff he just left hanging to explain why he left me because "HE" had somewhere to be. He would not help by phone knowing I am having serious issues that needed immediate attention. I grew up in Rockwall, have a dad that is a Doctor, and he would have never left a patient like this needing his help. Sad a DR. like this practices in Rockwall. I would give him a half star, but you can't.

Unimpressed! I saw Dr Ju who performed my second surgery. I was in the hospital for 7 days and…read morenever saw his face post surgery. I went back to him post op and told him multiple times that I had even more pain. All he said was that "his work was perfect". He never sought answers for me. After choosing yet another opinion, I have had another surgery to correct his "perfect work. The office staff is also very rude! I highly recommend that you go elsewhere!

Zero percent impressed with this office!!!! My Dad has been in severe back pain for several months…read morenow. After he was finally able to get in, they sent him to another place to get imaging (which is fine). They had an appointment one week later to go over imaging and discuss what can be done to help. The imaging facility wasn't able to get the image that was needed, but did get a different type. They show up for the follow up appointment, and they don't have them scheduled BUT my mom has the text confirming the appointment. They apologize and say they will see him. After getting to the room the nurse tells them they didn't receive any imaging from the place they sent them too, and that there is nothing they can do....NO empathy and not a care in the world that this could be frustrating to someone is LOTS of pain. She goes to chat with the Dr., because why would he care to take the time to come in himself and talk to a patient??? This office AND the place they sent them to for imaging completely dropped the ball. I understand that without imaging the Dr. can't see things, BUT all it takes is having a good bed side manner, taking 5-10 minutes of your time to actually talk to your patient yourself (NOT your rude nurse), and show a little understanding, and this situation would have been so much better....frustrating still, but better. Save your time and go somewhere else!

DR. MAUL FAMILY PRACTICE..This place is horrible !!! it was good for the first year .so I…read morethought..They used to be on Rowlett rd...they moved it off of 7501 Lakeview pkwy Rowlett Tx 75088. I was a cash patient patient for seven years. The day that I showed that I had insurance they went buck wild. I had Dr. maul came out man with two nurses who I've never seen him before I got the royal treatment soon as I had insurance they did every blood test you can think of and urine test every month checking to see if I have diabetes high blood sugar cholesterol one month they said I have all the stuff and then I come back next month and everything was completely different. But every time you go there you make an appointment and you sit in the waiting room for over an hour. Please please watch out when they do a blood to make sure that your insurance covers it !!! because I got stuck with a bill or I would've gone on my credit report that cost me $350 why wouldn't they send .stuff off without my consent to a different lab? And not say anything to me ! so be wary of this place !! Me and my wife have never been back. They will scam you