HAPPY I highly recommend this company came right out and fixed my AC issue the same day. They were…read morecourteous and listened to my concerns very professional and explained everything completely. Talked to a person on the PHONE no automated service it was great. They sent me text on who was coming and when. GREAT Job Austin and a Thank You to Strickland service folks for your Help You have a long time coustomer *Great service

Did a great job, would have got five stars but he left a mess. Get a little vacuum and clean up the…read morewood residue

Great service. My A/C wasn't cooling and I needed a quick repair, these guys came same day and were…read moreable to get it working again. I have used them ever since and they are always quick to respond and fairly priced.

I have been fighting with my warranty company for over a year with my AC. Reached out to 3 Kings…read moreAC, they sent out a technician for a consultation and by Monday (which is today) we are up and running. Hugo, Martin and Angel were all great. I received a year warranty on the part. I love the fast reply, wonderful customers service, Martin gave us the break down of what they did and Hugo gave us his recommendations of what was priority to keep our unit quality of life. I will definitely try to use them instead of the companies the warranty company tries to send to my home. Honest, fast, reliable and great communication. They called to see if they could come early, yesssss please do.

Great service. We have used them for years. Husband and wife team come out promptly.read more

Excellent service, called on a weekend expecting to leave a message, but since the weather was…read moreexpected to be especially nasty-cold he came on out to diagnose the heater's problem. Great guy! Fixed the problem within just a few hours!

TopGun and their new merged collaboration partners called Wednesday to make good after Monday's…read moresystematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. They complemented the check up, up front. There aee some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

Highly recommend…read more Top Gun immediately contacted me to set up an appointment. This was at 10am on a Friday in late July. The owner came out that evening to diagnose the problem. Parts were ordered. Monday I get a call from Allie explaining how long it would take to get the parts from the manufacturer & when to expect my AC to be fixed. Allie was friendly, kind, compassionate, & helpful the few times we spoke. Excellent customer service! The following Monday (yesterday) Arturo came to replace the coil in my attic. I was told in advance that it would be an all day job. No problem. Arturo walked us through & showed us the problems that caused our AC coil to need replacement once the old coil was out. It was fantastic getting a mini teaching lesson about home AC. He took the time to explain the possible issues with the unit outside too. At the very end we ran into a problem. Arturo said he would be happy to stay & troubleshoot, or come back today. No point to come back out even though he'd been working all day. He quickly found the problem & the AC was up & running. Kudos to Arturo! I know nothing about AC repairs, but the cost was reasonable to me. I actually had to raise my AC a few degrees because my house was so cool this morning. Humans & dogs are very happy.

Antonio is replacing my 19yr old a/c unit downstairs after replacing my upstairs unit a couple…read moreyears ago. Reasonably priced, excellent service, smart guy, knows his stuff, truthful & won't over sell you. And he's got a Trane connection. Highly recommend!

Fast dependable service and the company has been around for a long time. Techs are honest and very…read moreknowledgeable.

Each time we have asked for service it's been timely and with great followup and communication…read more Today we had a downstairs AC unit that wasn't working and I called and spoke to the office (answered on first ring...nice) and they immediately confirmed my needs and set an expected time onsite. They called with an updated time which was earlier and the tech was very helpful once here. We're fixed and cooling down already!

Had two problems in the last year. Both covered by warranty. Both times I needed Comfort Masters at…read morean important time (just before a vacation and just after my wife got home from surgery. Both times Comfort Masters delivered. And both times it was Jeremy Vargas responding quickly, professionally and explained everything. Comfort Masters delivers on their promises and I would highly recommend them to anyone looking to buy, or service their AC/Heating unit.

I'm torn because this company did help. They responded quickly and came out right away, for that I…read moregave them 4 stars. I also had no issues with my tech. All this to say, on pricing alone I would give them one star. They grossly over priced the services they provide. Paid almost $600 for simply a capacitor. That is $100 part AT MOST. It's sick how companies take advantage of people who aren't knowledgeable. Do better guys.

I found Andrew through a referral and was extremely impressed with his kindness and prompt…read moreattention! He worked hard to find a solution to my AC issue and went above and beyond! I highly recommend that you make him your AC/Heating go to company!!

From the owner: 13 years of experience,Reasonable prices, get the job done in a timely manner, Quality of work with…read morea 100% satisfaction guarantee and my focus is to help customers save money ,improve the efficiency of their equipment ,bring problems to their attention they may not know about ensure the hvac is in a safe operating manner needs with out breaking the bank. Hope to hear from one you

I'm an 82 year old gent ,and I've had a terrible time to get heat this year . After calling several…read morecompanies with bids as high as $3894.00 to replace the heat exchanger I was about to give up . My daughter told me not to quit and try one more time .Thank God I did as I was told. I found a place called West-O Plex . I talked to a gentleman by the name Mike and explained all I been through and was told be be by my home the next day . Twenty min. after arrived he had top off my unit and showed me the heat exchanger ad its compartment were as clean as new . Thirty minutes later my heat was on and I took off two layers of cloths. Thank God for Mark An his great mind of knowledge . Take my word for it with West-O -Plex on your side you wont go wrong . John p White settlement Tx.

These guys are awesome! They've done work at my home, my aunt's home and our family business and…read morethey have done really good work. Mark's experience and knowledge is obvious and Jason does good work. One thing negative is that they had to order a part but told me it would be fine to run the a/c in my house till the part came in.... well apparently not because my a/c went out again 2 days later and now I'm stuck with no a/c for 3 of the hottest days of the year not cool ( literally). I definitely would still recommend West-O-Plex though.