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Texan Dodge Chrysler Jeep Ram

1.7 (238 reviews)
Open 9:00 am - 8:00 pm

Services - Texan Dodge Chrysler Jeep Ram

Auto brake repair

Auto engine repair

Auto general diagnosis

Auto no-start diagnosis

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DO NOT BUY FROM HERE! If I could leave 0 stars I would. Worst experience ever. Bought a brand new truck within the hour it broke down on the side of the highway leaving us stranded for three hours. Mind you, I am pregnant and had my two dogs with me. We contacted the dealership every single week asking for updates and they couldn't give us any update or diagnostic of the truck. They have had the truck for 30 days and then proceed to tell us they can't put us into a different truck. UPDATE: The day I received my truck I noticed scratches in the paint left from the service department. I sent photo evidence to the dealership and one month later they are not returning my phone calls or doing anything to help us for that matter.

Black water from shampooing ONE floor mat stained with oil.

I took my Wagoneer in for three main concerns while I was out of town for a week. My windshield washer fluid pump wasn't working correctly, my passenger heated seat would not stay on for more than five minutes, and while reversing the entire system would freeze and restart before I could use the backup camera. Out of the three concerns, they only addressed one and replaced the heating element on the wrong seat. They ended up having my vehicle for two weeks, where I had no loaner, and when I saw the video of the maintenance, I realized there was issues. When I went to pick up my vehicle, I started noticing damage to the interior, including a puncture in the driver, side door, scratches on the wood, paneling, and deep scratches on my glove box door. I had to prove in the video that some of those damages did not exist when I brought the car in. I have yet to hear back from the manager, regarding how they would compensate me, or fix the vehicle. Besides not repairing the concerns I had, the service technicians tracked oil and dirt onto my floor mats leaving behind a stench so strong I was getting migraines. When I attempted to shampoo, the carpets at home, the water was black, and the carpets were visibly stained. Between my third-party extended warranty and myself, thousands of dollars were spent for this dealership to not only falsely repair my vehicle, but also damage it extensively that it would cost me thousands of dollars on a trade. Aaron is the only good thing about this dealership, but I will never see this dealership ever again in my future. The WORST experience at a dealership I have ever dealt with, and I have owned 10 vehicles from different makes in my life. I'd avoid them at all costs.

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Texan Dodge Chrysler Jeep Ram Reviews in Other Languages

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Review Highlights - Texan Dodge Chrysler Jeep Ram

Tom and Nate were incredibly helpful and I will definitely be back!

Mentioned in 4 reviews

Read more highlights

Space City Toyota - Some of the meeting areas in the lobby

Space City Toyota

(172 reviews)

I had seen a Tahoe online that I wanted at Space City. Granted this is a Toyota dealership but the…read moreTahoe had everything I was looking for. I went in on Tuesday afternoon and the salesperson went with me on a test drive, didn't pressure me, which was nice but also didn't respond to my later calls for information. I was disappointed but went back in on Thursday because I wanted the Tahoe. Isreal and his team gave me another test drive, told me new things I didn't know about the Tahoe and made me feel like a valued client. Lucas was my finance manager and was straight forward in what he could provide for my needs. I bought the Tahoe and warranty package. Update: I called Isreal last week to let him know one of the license plate screws in the back had fallen out and the plate fell and put some light scratches on the plate (it was not gouged). I went in today and they buffed out the scratches and Isreal put new screws in. I had some concerns about the sunroof rattling and he let me know that my Tahoe was still under warranty with Chevy which was reassuring. Customer service after the initial purchase is impressive in my book! I upgraded my review to a 5 star.

Thee worst car dealership in USA. See my other review. Worth driving to Toyota South Austin…read more(Salesman "Rito" to save $8500+ below MSRP on a Grand Highlander Hybrid Limited that was completely loaded. I also belong to Costco which helped, but that's an annual membership that's worth it. Merely ordered from Rito via the phone. Waited about six weeks and met for the first time this week and drove car back to Greater Houston area home. $8500/6 hours driving = $1400+ per hour. Guess some people don't care about $ and being TOTALLY lied to.

Parkway Family Kia - Karina working!

Parkway Family Kia

(180 reviews)

Kingwood

I'm sitting in the lobby writing this review. From the initial inquiry about the vehicle to the…read morepassing of the keys, it was a great experience. Overall, Myles, my salesman, lead the way to get my deal done and create a streamlined in store car buying experience. Thanks again Myles and team at Parkway Family

The Service Department is a joke. They have online scheduling for drop off. But we didn't do…read morethat. Instead we just drive in, they had time according to the schedule. It was for an extended warranty issue for airbag light. All diagnosis time is covered under warranty at .2 of an hour (listed in the NTSB document) but the service writer says it has to be under certain protocols and if not then they could charge us to the tune of $245. I said fine we can argue about that later. Then she says, even though I have the code printed they have to do their on diagnosis, I say I understand... Then she says it will be 3 to 5 DAYS until they can diagnose it and if they have to order parts it could be longer to get repaired. Under warranty it is only .2 of hour or 12 minutes of time for diagnosis. I say schedule me for three days out and I will bring the car in when your ready then, she says no, that isn't how they work. Other cars could come in, I say but I would be in on the schedule. She says we don't have a schedule for diagnosis. Just drop off. I tell her you aren't keeping the car for 5 days for a .2 tenths of an hour diagnosis time that is fundamentally silly and absurd. There is no understanding on her part, no let me see what I can do. They want to hold the car forever and I am sure had I left it they would have charged for diagnosis even when the warranty says diagnosis is covered, regardless of the cause of the light. If their techs can't read a scanner in 5 days I'm pretty sure I wouldn't want them working on anything else anyway and the service writers show attitude just like others. No reason to ever go back.

Randall Reed's Planet Ford in Humble - Service department broke the sunroof, and didn't say a word about it. It worked fine at test drive.

Randall Reed's Planet Ford in Humble

(212 reviews)

I normally do not like dealerships. Most are known for shady business practices and false service…read morecalls. I took in my 2007 Ford Mustang out of need for service but approached it with my guard up. Denisha Dickey is the front lines to service department and she approached me with kindness and a smiling face. Denisha rapidly tended to my car and forewarned it may be a 7 day service period. Two days later my car was ready. I don't know what the employees of Planet Ford in Humble were drinking but it was out of a Disney movie. Denisha's boss shook my hand and even introduced me to the general manager, John Centner. I wasn't there to buy a car but just service on an old mustang. On my way out, a sales manager named Martin Rivera simply asked if I was taken care of. I gleefully said yes and thank you for asking. Mind you, I've never been here before. I know no one is perfect but I cannot believe that these folks dispelled my prejudices of most car dealerships. No one pressured me to buy a car however if I decide on a Super Duty, I'll head to Randall Reed Planet Ford!.......I did NOT get paid to write this review either!!!!!! Happily, Virgilio Davis

THEY SCAM PEOPLE!!…read more We took my car in here to get a tune up. They called to tell us that my spark plugs are seized and I had coolant leak going into the engine head which can cause corrosion inside and messed up my engine head. Keep in mind my car was up-kept in all maintenance and my check engine light just came on, so this was odd. I've had no signs my car was not running properly They said I need a whole new engine and quoted us $14,000! Then offer to buy my car for only $5000 and try to get us to buy a new car from them. I try to look at all options, I was pretty upset and confused on how this happened. They basically told me my car can blow up anytime. While we looked into buying another car, they dare ask me " do you need to sell that car?" Like you want me to buy a new car and keep making payments on the one you just told me would blow up on me and my kids anytime? I just had a newborn that's not even a week old. Which they knew and still tried to scam us. I could not afford to pay for a new engine or really buy a new car. Finally, we decide to take my car to another maintenance shop and tell them what was told to us by ford. The owner of this shop was very confused and said that doesn't make any sense. He takes a look at my car and was able to switch out my spark plugs, coil packs, and topped off my coolent. ALL IN A DAY! Nothing was wrong with my engine like Ford told us. They were trying to scam us out of $14000! Or possibly even more if they would gotten the sale on us for new car plus causing me to be $10000 upside down on my payments because they wanted to buy my car for only $5000. (Which apparently would blow up anytime") probably to turn around and sell it for so much more. To do this to people is absolutely insane and disgusting. You saw a person who just had a baby and tried to exploit them. Do not go here for anything.

Robbins Nissan

Robbins Nissan

(116 reviews)

I was trying to buy a Lexus IS350C with a certain color combination, and this lot just happened to…read morehave one. I live in California, but I didn't want to fly into Texas to buy the car and drive it back. I was very nervous & apprehensive about buying a car sight unseen. My experience could've started off better. I was interested in this car and several other cars at various lots across the country. They dropped the price of this car from 23k to 21k, and that was the push I needed to start the negotiations. Once I was alerted about the price drop, I emailed the sales rep who had been contacting me to ask what the total price out the door was. I knew I wouldn't have to pay tax until I brought the car to California. The sales rep emailed me back with a quote of 23k+. I was confused because the price had literally just been dropped to 21k the day before. I wrote an e-mail back asking for an itemized price sheet and my email went unanswered. At this point, I was about to lose interest in this car and start pursuing other deals. I decided to place one more call to the dealership to get some clarity on the price. I spoke to Edwin, he listened to my concern, and the following day I was contacted by a salesman, Brandon R. It was annoying being bounced around, but in hindsight, I'm happy they assigned Brandon as my salesman. I don't need to be "sold" on a car. I know what I want, and I was willing to pay the asking price after the price drop. What I needed was an honest salesman who would not bullshit me about the condition of the car just to make a sale. I understand that a used car will not be perfect, but I do not want to give them 21k cash and then find out later they were hiding defects from me. Brandon was very reassuring, and he sent me pictures of tiny defects like a scratch on the leather seats, minor instance of curb rash on one of the wheels, etc. I REALLY appreciated him doing this. This proved to me that he was honest. I have hired over 500 salesmen in my life, what the bad salesmen fail to understand is that honesty is the best policy. If the buyer feels like they can trust you, they are more willing to accept minor defects on a car or whatever it is you're selling. Throughout the process, Brandon was there when I needed something answered. It rarely took him more than an hour to get back to me, even on his off days. I had his cell # and was able to text/call him anytime I had a question. He did not write me off, he genuinely wanted to make the sale, and do it the right way, so I had no reservations buying from him. When my car came in, it was in really good condition, and I was happy with my buying decision. I am going to send Brandon a thank you gift for doing such a great job. I cannot comment on anything regarding this business except for the salesman I worked with, but there is no doubt in my mind that he deserves 5 stars for his work on this sale.

I had a very negative experience with the manager during negotiations. Rather than keeping things…read moreprofessional, they wrote a large, passive-aggressive message across the paperwork while we were still discussing numbers. It came across as dismissive and borderline confrontational, instead of someone trying to earn my business. That kind of behavior is completely unprofessional and made me decide to walk away. I would not recommend this dealership based on how negotiations were handled.

Texan Dodge Chrysler Jeep Ram - autorepair - Updated May 2026

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