I've purchased a new Rav4 in '18 and a new 4runner in '19. I get all my service and modifications…read moredone at Charles. The staff is courteous, and the mechanical work is on par. They fixed electrical work on my VW that stumped other local shops I went to after throwing away diagnostic fees. If my car broke down in another state, I'd tow it back here to get it fixed. It's hard enough finding mechanics you can trust, let alone mechanics that know what they're doing. I plan to buy a new truck from them for my new LLC. I just called to get an oil change, they're booked three days out. They have 30 cars for oil changes per day (i asked), which speaks volumes, knowing all the competition right down the road. Just look at their G00gle reviews... almost five stars for 450+ reviews. For the most part people just come on yelp to complain.

I bought a 2024 Chevy Trailblazer from Richard Radlo just four months ago back in April, 2025. He…read moreassured me that the car was in perfect condition and even said he personally knew the previous owner, so he could vouch for how well the car was maintained. He claimed it had been inspected bumper-to-bumper by his technicians and was completely road-ready. Well, that turned out to be a lie. Just a few months later, I had the car looked at by another dealership--and they found that two of the tires were dangerously worn, with the tread measuring under 3! They even provided video proof with the actual measuring tool showing the low tread. When I called Richard to address it, he brushed me off and said there was nothing he could do unless he "saw the tires." He also accused the other dealerships of lying, even though I had clear evidence. When I pointed that out, he had nothing to say and refused to reimburse or help in any way. Richard talks a good game, but he sold me an unsafe vehicle and took no accountability when called out. Please don't fall for his charm--he will lie to make a sale and leave you hanging afterward. Go somewhere reputable. You deserve honesty.

Do not bring your vehicle here for service. They are deceitful. They give you one price and when…read moreyou go to make the apt. They change the cost. Robert the manager told me they could do it for $650 out the door, tax included. I showed John at the desk the coupon I had for $50 off service over and he said he could honor that. Went back to check costs and he came out and said yes they could. Get the job done for just under $600. So I agreed I would pay the extra $100 above what Firestone quoted me. I asked John to sign his name to take amount we agreed on. I was willing to pay more to keep in with Nissan. So I go to make apt and then Robert calls and said he could do it. But wasn't going to include 2 gaskets because he said he can guarantee that Firestone wasn't including them. Total Bull Feces. Ithought used car salesmen were snakes. Guess that includes service. Before you go here. do you know they are doing all they say or cutting corners. they should put glass windows so customers can watch to make sure they arent "leaving the old 2 gaskets in". Buyer beware.

Great place to buy a car. Second time I've purchased from them. They worked with me on price and…read morebeat the other dealers I went to, twice. Thanks guys

Jay was awesome! A quick deal and we were on our way! The easiest car buying experience everread more

Jay is great! Quoted me a number for my trade-in over the phone and that number didn't change when…read moreI arrived. Nice guy easy to talk to.

Went out of their way to get the truck we wanted... And made the repairs needed to get the truck…read morerunning perfect. We will be bringing all our vehicles there from now on. Excellent and knowledgeable. Owner clearly prides himself in fair dealings and quality vehicles... Diamond in the rough

From the owner: Auto Sales and Service Wide range of repair on automobiles…read moreBody work

We purchased a car from Naz Brown yesterday and our experience with Naz could not have been better…read more Naz was exactly what you would want in a car salesperson. He wasn't pressuring, he listened to us and was extremely kind and patient. If we were in the market to buy a car again, we wouldn't hesitate to visit Naz first and would also recommend him to friends. Thank you, Naz!! You made an experience that I typically dread a very pleasant one!!

I negotiated a deal with Eddie, who knew I was an out-of-state buyer. I told them I'm buying with…read morecash, and they still needed my driver's license and social security number. Immediately after obtaining my personal information, Eddie's superiors backed out of the sale. I'm checking to see if they ran an illegal credit check on me.

My experience buying a used car at Falvey's Motor Cars was easily the best and most efficient car…read morebuying experience I've ever had. I worked with John Digiacomo, and he was excellent throughout the entire process. Since the dealership is about an hour from my house, John was extremely responsive, communicative, and thorough in answering all of my questions ahead of time. He made sure everything was prepared before I arrived, which made a huge difference. When I got to the dealership, the entire visit took less than 90 minutes from start to finish, which is pretty remarkable when buying a car. The whole process was smooth, straightforward, and completely stress-free. I would highly recommend Falvey's Motors and John Digiacomo to anyone looking for a dealership that is honest, professional, and genuinely great to work with.

They are very dishonest when they take your vehicle to work on it and put 35 miles on it. I didn't…read morerealize fixing it, you get to take it for a joyride..... also when they're working on your vehicle, they do not give you a loaner or even offer you one steer clear of this place going to Colchester is worth the extra miles

Jonathan has helped me on more than one occasion and its always been a fantastic experience. The…read morework is high quality and the pricing is fair, but the customer service really sets this shop apart from others. I appreciate his flexibility, expertise, and general helpfulness.

I had my truck towed by them, and they damaged my truck and denied all fault, I would not recommend…read morethis company to anybody who cares about their belongings.

Anna and jose are crooks! You will lose everything getting into any type of deal with these people!…read moreThey will set you up with a lemon and won't offer any help to fix very costly repairs! Oh and you won't get your deposit back so forget it just don't buy here at all! And there mechanics are down with them keep an eye out for them too! I'm looking to file an lawsuit! Maybe everyone in this review should get together and shut this place down for good! Crooks and if could've I wouldn't have given them 1

Don't come here they don't give you your car. They make you wait for weeks after a down payment and…read morewhen you want your money back there isn't a refund at all they take half your deposit and give you half the money you put down.

REAL auto mechanics that know how to fix a car and not just replace a part!…read moreThey take ur car out on the road and then diagnose the problem not just read an Auto Scan.

The best in the U.S…read more Dream Auto is everything I could ask for in auto repair. I travel full time, coast to coast, north to south, east to west, on and off road, throughout the U.S. in a 2005 Pacifica. My car requires consistent maintenance due to the wear and tear of extreme use. I happened across Dream Auto five years ago when I was outfitting my vehicle for full time travel. They removed all but the driver's seat to accommodate the interior, camper-like build. They also performed a few engine repairs. There were some wiring repairs they couldn't make, but they correctly diagnosed the problem, which I had fixed at another shop. While visiting family in Connecticut I returned to Dream Auto to have my vehicle checked out for some whining noises it was making. I always get a second opinion when major repairs are required, which was the case this time. The Dream Auto mechanics correctly diagnosed drive shaft, sway bar, and shocks issues, which they repaired. I ordered the parts through Amazon, which saved me about a thousand dollars. Dream Auto doesn't do wheel alignments, which I needed after the drive shaft was installed. So I had that done at another shop. Following that, I heard another unfamiliar noise. I returned to Dream Auto where they diagnosed wheel bearing and axle damage, confirmed once again with a second opinion. I ordered the parts, which I had delivered to the shop, and Dream Auto performed the labor. Now my old car drives like she's just off the assembly line. I couldn't be more pleased with her performance. The owner/manager, Antonio, and his brother, a top notch mechanic, one of at least two others, provide a family-like atmosphere, excellent communication, and quality diagnostics and repairs. Whenever I'm in Connecticut, Dream Auto is where I go for the best of the best in car repairs.