Our trailer got a flat tire while we were out town in Buellton. We drove the trailer right in and…read morethey had us back on the road in a timely manner and were very friendly! Even gave our dog a treat! Thank you so much Olivera's!!

I cannot say enough positive things about this establishment and their staff. What a class act…read moregroup of people, truly. My story is long and rather unfortunate, but the team at Olivera's helped make a bad situation a little more tolerable. Let me explain. I was on a joy ride from San Diego, where I live, all the way up to San Francisco to visit a buddy of mine who I never got to see. I own a 2014 Mini Cooper S Convertible, and it was a beautiful day for a long drive up the coast with the top down. But while passing through the cute little city of Buellton, my car suffered a catastrophic engine failure. I initially thought the alternator died, but that wasn't the case. After inspection at Olivera's, it turned out to be much worse. They (correctly) determined the coolant was somehow pouring directly into the engine and mixing with the oil. The dipstick looked like it had been dipped into a milkshake. Not good. But the car is secondary to the *actual* service I received from the staff at Olivera's. Cars can be fixed. This review is about hospitality. That said, I would fully trust these guys with my car. They've been doing this for many years and clearly know what they're talking about. All car owners worry about being lied to by their mechanic. At Olivera's, I do not see that ever being the case. These are genuinely nice people, and trust goes a long way here. I arrived just shy of closing time on a Friday evening, around 4:40 p.m. Seeing me come off of a tow truck, they immediately broke the tension with, "So, how's YOUR day going?" It put a little smile on my face. I explained the situation and that I would likely be stuck in Buellton for the weekend while the car was repaired. They immediately offered suggestions on where to stay and where to eat. No pressure, no rushing since it was closing time, no macho car talk. They simply heard my story and felt my pain. Bob, one of their mechanics, even offered me a ride to the Motel 6 down the road. That was Green Flag #1. I chose it based on their recommendation. Yes, it's a simple motel, but for my needs it was spot-on. They placed me in the least expensive and most centrally located place in town, with restaurants, parks, and a grocery store nearby, and still only about half a mile from the shop. That ended up being a huge deal because I would ultimately be stuck in Buellton for an entire week. On Monday when they inspected the car, Emmet, the owner, invited me down to see the diagnosis in person. I could immediately see the concern in his eyes and from the mechanic working on the car. They knew the news was bad and delivered it with genuine empathy. They were incredibly gentle with me, which meant a lot. Over the following days I had several phone calls with them and made a few visits to the shop. Each time felt more like visiting family than dealing with a repair shop. Mark, who has been there for years, was always great to chat with. Matt, the future owner, was a really good guy. Chu (I believe that's his name) was always supportive. None of them felt like "staff." This clearly felt like a family operation. Emmet has been an unbelievable support through the entire experience. Even as we shook hands goodbye, he offered to keep my car safely parked in his lot while I figured out transportation back to San Diego. I am writing this review from San Diego while my car still sits in his lot in Buellton. It's unsettling being five hours away from a dead car, but I feel completely safe knowing that it's in their hands. Let this review serve as a huge thank you to Olivera's, Emmet, and the entire staff. Everyone there was exceptional. And from watching other customers come in, it is clear that this is how they treat all people. They treat people like people, not numbers. It truly feels like a family. If you are anywhere near Buellton, I would not take my car anywhere else. EASY 5 stars from me. Not even a question.

Daniel is actually the best he came and Towed a car that has been repeatedly in my spot for weeks…read more He was on time and very quick and kind, thank you so much Daniel!! Give that man a raise!

Terrible customer service. I left two phone messages with her staff for Gloria to call me back in…read moreNovember 2025, to guide me as to what I needed to do to pick up my daughters wrecked car. Another driver crashed into her. My daughters car needed picking up, she is in Santa Barbara at school and I am in Orange County, California. Gloria never called me back to help guide me through the process of how I need to pick up the car, even though her staff said she would call me back. I had never had to deal with such a circumstance, uninsured, drunk driver hitting my daughter's car. Today I was hit with the $6,000 invoice for storage and towing , formwhich I called her and actually this time she did talk to me, I asked why she never called me back and now this $6,000 bill. She said, it isn't her problem, it is my problem, you should have known what you needed to do and then hung up on me. It's why i requested twice For her to call me to help me with the process back in November. Gloria, thank you for your understanding. Good job making easy money on this for yourself. Very very very poor customer experience and I guess that's how you make easy money. She said she sold the debt to a collections agency. Not her problem. I too am in business for myself, and you know what I do......I compromise with the innocent and let them know I will buy back some of that debt to make it easier for you. And thank them for letting me know the situation and most importantly for not calling the customer back. Got to take responsibility where responsibility is due Gloria. You are slimy

RJ was absolutely wonderful, kind, prompt, and professional. I had hit a deer and the first thing…read morehe did when he got to me and my car was give me a hug and tell me everything was going to be ok. He dropped me off at my house before taking my car to the yard and even let me get things out of it the next day that I had forgotten in my flustered state. Highly recommend!

We are visiting from out of town and yesterday our first full day here my battery died. I called…read moreAAA to send out someone to jump start the car. Jack from Cambria towing arrived to save us. He was very nice, professional and got the car started in no time. He did check the battery and it was time to get a new one. I usually buy my batteries through an AAA provider since there is a 36 month warranty. If I was home I probably would have waited to change out the battery but since we are on a road trip better to be safe than stranded on the road with no one to help. Jack changed out the battery quickly and efficiently. We were back up and running in no time. Thank you Jack and Cambria towing for getting us back on the road so we could enjoy Cambria.

We went to a fantastic concert at the SB Bowl last night and returned to our car with a fully flat…read moretire. Marco came to our rescue!! He was professional, kind, courteous and knowledgeable. He let us know exactly what time he would arrive and called to apologize for a delay when he was detoured getting to our location. He really seemed to like his job and it showed. Wanted all at Bob Holzer know they have an exceptional employee Thanks, Rita and David

Driver 'Ben' came out to change a tire for me. I'm a senior gal who is clueless when it comes to…read morehow a car works! Ben was so helpful and a great communicator. He was extremely punctual and efficient with his service. With the clear instructions he gave me regarding my spare tire, I was able to safely get myself to the tire shop for a new tire. 'Thank you, Ben!'

I needed a jump & called 805 Roadside for assistance. They've always been helpful, and I knew I…read morecould count on them to take care of me. Cortez promptly came out to help me. He was kind, patient, and took the time to explain a few things to me about my drive train that I was unsure about. It was like being helped by an old friend! He gave me a card, letting me know to call anytime, and got me on my way. Always a great experience with 805 Roadside!

Utilized 805 to get my son's vintage Mustang to a transmission shop from Santa Barbara to Goleta…read more Price was very reasonable, they showed up on time and took very good care of the car from pickup to dropoff. Very happy with the service and not that I would want to do it again, but I would definitely contact 805 if the need arises.

These guys came out quickly to help replace my battery in my Honda odyssey today. Able to give me…read morea quick quote over the phone and when they arrived they were friendly and professional. Will definitely use again. Thank you!

From the owner: Flat tire? Dead battery? We come to you — roadside, home, or…read morework. Fast repair, jump start, or replacement service 24/7. Call now for quick help!

Thank you to the absolute angel who rescued me and my golden retriever today @ Roadside Rescue. I…read moredidn't even get his name I was so flustered, but my dog would not get in/out of the tow truck. He spent a ridiculous amount of time/bute strength/innovative thinking to get him out safely. I physically couldn't get him to jump out and thought he'd break his legs if we did. Thank you thank you!!!!! Arrived quickly, professional, went above & beyond!

Dan my man!!! Highly recommend this towing company! Dan helped me out unlocking a new vehicle that…read moreI was transporting and truly what a blessing in disguise. Again, I appreciate your services and I HIGHLY RECOMMEND others to trust in this man and company. Have a bless day!

Great service, Omar arrived when expected (after hours)…read more Very courteous and friendly, same goes for Dispatch person. Ive always trusted City Motors for many years.

The AAA man was courteous, fast and took the trouble to explain i didn't need a new battery, but…read morelimited driving, due to covid, was my problem. He set me a task of starting it, driving it and it's great! Big thank you to Carlos!!

DONT CALL ANYONE ELSE! Alex is the BEST. We called about 6 different locations with 24 hour service…read moreand Alex pulled through within 30 minutes after 11 pm at night. Amazing service for a vehicle lockout and with the discount he was able to charge us under 100! A steal for the price and he stayed until we retrieved the keys. Super nice and for the women weary of people wanting to up charge them for vehicle services, Alex won't do that at all. I'm so happy we called around, thank you so much Alex!

I put a request through Yelp to get some quotes for a tire installation. Alex was the first to…read morereply and within 15 mins of the request with a very reasonable quote. He came out to my house, took the rim back with him, and was back with the new tire on and back on my car all less than 2 hours while I was comfortable at home. Great customer service as well. Definitely saving his number and will be using again.

Jose was wonderful. Needed flat tire changed, went on to Yelp and looked at reviews for those…read morenearby, called his number on a Saturday afternoon and he was there within 30 minutes. Changed out the tire and fifty bucks later I was on my way. Quick and responsive and got the job done. You never really want a flat or to be in need of a tow, but if you do, he's your guy! Excellent customer service!

Haven't experienced customer service this smooth in a long time. Fair prices, good service,…read morefollow-up, and exceptional service. With ease, they towed my car out of a tight driveway, so I could move my husband's car out, and they parked my car inside my garage with finesse. Impressive to watch. Definitely looked easy and they have had a lot of experience. Wouldn't hesitate to call them again or refer them to a friend.