My When I initially booked this hotel reservation, the…read moreproperty appeared very different online than it did in person. online it showed a completely redone lobby and hotel accommodations with no documentation of the Hotel being under construction. Upon arrival, I discovered that the entire exterior and interior of the hotel was under incomplete construction, which was never properly disclosed. The lobby, dining area, and hallways were dusty, and construction noise began every morning at 7:00 AM. Once I got to my room, I quickly realized the air conditioning was not working. I called the front desk requesting that someone come up to address the issue. Shortly afterward, there was a knock at the door, and a small fan had simply been left on the floor outside my room. There was no explanation and no apology from the staff. When I attempted to address the issue further, I was met with arguments and excuses from management instead of customer service and professionalism. I specifically booked an ADA-accessible room because I am in a wheelchair. However, upon entering the room, I discovered that it did not have a walk-in shower. This was extremely disappointing and unacceptable. Due to the situation, I had to spend the final two days in a standard room, and because of my spinal cord injury, I was unable to take a shower during that time. To make matters worse, all of the handicap parking spaces were completely blocked by construction bins and materials, creating additional accessibility issues throughout the stay. This hotel should not be operating under these conditions during major construction, especially while failing to properly accommodate guests with disabilities. The level of customer service from hotel management was unacceptable. At no point did I receive a sincere apology for the issues I experienced. Instead of putting the customer first, management chose to argue and justify the situation. Overall, this was a very disappointing experience and absolutely not worth the amount of money that my mother, brother, and I spent on our separate reservations during the two days we stayed there. I have never experienced customer service like this at any hotel before

DON'T STAY HERE! They are renovating and the items in the rooms aren't working including the TV. In…read morethe description on the website there is no where that it says that they are under construction. Walls are thin, can hear everything. We called the front desk and they lied and said they are having electrical issues and can only give free breakfast. I should have read the reviews before on here. They are renovating and no where on the site is said this. When we checked in, we were given a room where the appliances didn't work. We call the front desk and she said she couldn't give a discount because we booked on the Hotel App. But for the inconvenience she would give us free complimentary breakfast. After going back in forth I asked for another room. In the morning during check out I told the older lady that was at the front desk that the girl last night said she would give us complimentary breakfast for the inconvenience last night and the older lady working said she didn't leave any notes or told her that we were to have free breakfast. Also the Wifi doesn't work. Again, So very unprofessional here. I highly recommend you don't stay here. Also the older lady had the audacity to say "Have a nice day"

Best place to eat! My Fave is the Grilled Chicken Burger add avocado, and the Western Burger so…read morebomb!

Got two burger, Rodeo and Double burger. No flavor or taste to the meat patties, very bland…read more Fries were cold (pictured), not even a seven year old would touch them, Very disappointed in this place. If you order a meal it should include a drink or it's not a meal. Too high in price!!!

Very pleasantly surprised by this place! I came looking for a hearty meal with a big group on our…read moreway back south after SLO and stumbled upon Cugini's and each of us loved everything we ordered and the service was very pleasant. I personally had the homemade beef raviolis and scraped my plate within two minutes. Everyone else ordered sandwiches and pizzas and were equally satisfied. I also ordered a cannoli to go and it was one of the better cannolis ive had. Would definitely make a point to come back here if I ever was in town again

This place used to be amazing. I'm not sure what happened, but it went down hill quickly…read more Their website tricks you; if you order a Pastrami Sandwich and don't check the button for french fries, they just don't give them to you, but they sure as shit still charge you for them! They give you two hamburger slices of pickles to go with their Pastrami. WTF? they also don't clean utensils between orders causing lots of cross contamination. There was a line of red sauce where they cut the sandwich. I got Cappellini al Pomodoro and the pasta tastes like it was cooked in old water, or maybe it's the tomatoes? It just tastes, stale. It's gotten to the point I probably wouldn't order here again.

Amazing massage! She knew exactly where my tension was, you can tell she knows what she's doing !…read moreAlso got me in right away! I will be back! Thank you very much!

Awesome Massage Therapy! These ladies have given the best massages that I have ever experienced.read more

By far the best experience I've had with an installation of any sort. Mike came out and did a site…read moresurvey and talked to me about options for the location of the charger. He considered our concerns and needs for safety and convenience. We knew it wasn't going to be a simple install because our breaker was on the opposite side of the preferred install location in the garage. I received a detailed and itemized install quote along with load calculations of our current panel showing us we could charge at full amperage. When I asked another electrician for an itemized quote or question, I received no response/reply. Mike was great with answering all my questions and keeping me updated on our expected install date. Once the permit was approved, he was in constant contact with me to set up and finalize install/inspection dates. 1 day of install, inspection the next day. Mike also gave us a packet with information on 3CE rebates that we would be eligible for (with a video walkthrough help on how to fill out the application). Overall, I would highly recommend Mike (apprentice Reece was a diligent worker also) and Charged Up EVs' install service. Quote was reasonable and with rebates, not much out of pocket. I'd rather pay a bit more to have ease of mind and know it's done right. It was nice having someone respond to my questions and requests within a day and not ghosting me. No complaints, have already charged my vehicle 4 times since install. No issues to speak of.

Mike was really helpful and replied quickly. I couldnt find anyone else to help but he came out to…read moremy place quickly and was able to troubleshoot some of the issues I was having. Definitely a 5 star experience.

Had a great dining experience at this location! Firstly,…read moreEmma was incredibly friendly, welcoming, and provided excellent customer service. She greeted me with a smile, was patient, and made my visit a great experience. It's always nice to be helped by someone who genuinely cares about customers. Thank you, Emma, for making our stop at El Pollo Loco so pleasant! :) thanks for the extra sauces and not making us feel bad for asking for more. Appreciate you all !

I ordered a wing lovers special. It was not good:…read more 1). The chicken wings were dried out/overcooked 2) for some reason I was given a chicken leg 3) the rice had zero flavor and tasted like rice with a little tomato sauce added to the water. This was a bad meal. I will not be eating here again!

8/2024: Sign on door and bathroom inaccessible after office hours. Thinking maybe placed because…read moreoffice staff got annoyed people who used the pool made the bathroom messy. Very unlikely because bathroom is out of order - door was unlocked during office hours, able to access freely and bathroom worked just fine. 12/2024 Update: Sign is removed but door is still locked, can't use bathroom ? Weird because certain days it is unlocked and other days it is locked - please just keep it unlocked so residents can use freely as needed while at gym

While this apartment complex appears to seem safe & very nice, it however is not…read more We moved in one week ago & have a cockroach infestation. Cockroaches in our beds, in our fridge, washer/dryer, all over our shower towels, everywhere, etc. We have tried so many times to communicate in a professional manner with Azure manager (Sammy Sotoa) but he refuses to give us financial compensation to either: pay for rent until the cockroach infection is gone, or pay for a hotel. He states he doesn't have enough money in his budget, which clearly is not correct since this is a nationwide, highly successful company. (In fact they said they would pay for rent for the next month, then took this statement back.) I would be very wary about moving here. Oh and there are regular gunshots heard + drug deals we see during the night.