I lived at Azure Apartments for less than two years, and it was by far the worst rental experience…read moreI've ever had. In my opinion, this property is completely neglected, and I would strongly advise anyone to think twice before renting here.
My apartment was directly in front of the dog park, and there was dog waste everywhere--not just inside the park but throughout the surrounding area. The trash enclosure was constantly filthy. I complained to management numerous times, but I never saw any meaningful improvement. On one occasion, I witnessed someone defecating near the trash area. On another, I saw people digging through the garbage bins. It was unacceptable.
The management was, in my experience, the biggest problem. They simply did not seem to care about residents' concerns. Every complaint was met with promises but very little action.
One of the most disgusting experiences happened when maintenance came to fix my garbage disposal. The technician used my bathroom and left urine all over the toilet. I couldn't believe it.
Police were regularly on the property, and vandalism seemed to be a recurring issue. The resident living above me made excessive noise throughout the night for months. I repeatedly reported it to both management and the police. I even provided management with police reports documenting the problem. Despite complaining for over six months, nothing was done. I was repeatedly told by the manager, Jacqueline, that "this is the process." Eventually, I had no choice but to break my lease because the situation had become unbearable.
The move-out process was just as disappointing. I scheduled an in-person walkthrough, thoroughly cleaned the apartment, and made sure it was in excellent condition. On the day of the walkthrough, no one from management showed up. Weeks later, I received my security deposit statement and was shocked to see charges for cleaning and partial repainting. I had only hung four pictures on the walls and left the apartment in very good condition. After renting for over 25 years, this is the first time I have ever been charged for cleaning or painting.
To make matters worse, the letter threatened that if I did not pay the remaining balance, they would send it to collections and I would be responsible for attorney's fees. That was the final insult after everything I had already experienced.
This was, without question, the worst apartment community I have ever lived in. Between the lack of cleanliness, poor maintenance, ongoing safety concerns, management's complete lack of responsiveness, and what I believe were unfair move-out charges, I cannot recommend Azure Apartments to anyone.
Do yourself a favor and rent somewhere else.
