Fantastic mechanics and service! I highly recommend Barnes. My first time there, I had a slow…read moretire leak. Terry and crew patched it up for a nominal fee. There was no pressure to purchase a new tire or anything else. I've been back for brakes and another tire issue. All were great experiences. They are always very courteous, friendly and professional.

I was traveling home to NH from Florida when my TPMS light came on. I stopped in hoping that they…read morecould help. Without hesitation they had me pull right in to the bay. They checked all the tires and sprayed everything down looking for leaks. Had a low tire they set pressures. Very friendly and helpful. Highly recommend

Very polite and polite they repaired my car tire in no time. I would recommend them to friends and…read morefamily.

Faith's provided timely and professional service. They have reasonable prices and take care in…read moretheir work. I was in a real jam and Faith's was able to help me out. I would recommend this company to anyone who needs their sevices

We were traveling from SC back to Florida and our Cummins ISC started hesitating in the interstate…read more- we pulled up this shop just a few minutes before closing time and They got us in, got it diagnosed and on the road less than 45 minutes. Great service! And the mom was pretty funny too..."don't get bored"

Amazing people! Our motorhome broke down. They were able to fix the issue in 1 day! Everywhere else…read morequoted a week minimum. They even let us stay on their lot overnight. Amazing customer service!

Big Bear towed our car from I-95 25 miles up to Brunswick, responding immediately to our phone call…read moreand arriving about 40 minutes later. It was 4:45 AM and we had been stranded since 1 AM by AAA, who said they would assist but never showed. The driver, James, loaded up our car carefully and efficiently, dropping us at a tire repair shop in Brunswick. It was a huge relief, and we would call Big Bear again for similar help.

Great Service and Great Smiles! I called to have a car moved…read morefrom one spot to another as we were paving the parking lot. They made it from the mainland to the Island, hooked up then moved the car, and financial transaction completed (with hand-written and emailed receipt) in barely an hour. Great Father-Son team! These gentlemen were friendly, efficient, and professional. We will absolutely use their services again! Would love to give more stars, but not an option!

What could you improve? Everything! DO NOT DO BUSINESS WITH EASTSIDE TOWING & RECOVERY --…read moreAbsolutely Horrible Experience My vehicle broke down on the highway and was towed by Eastside Towing & Recovery to their repair shop. The repair bill ended up being more than I could afford at the time -- around $1,700 -- and I've been doing everything I possibly can to recover my truck ever since. Unfortunately, Eastside has made the process extremely difficult, and it feels intentional. They are refusing to let me retrieve the title from the glovebox, which I need in order to secure a loan to pay off the bill. That's the most straightforward and logical solution -- let me get the title, pay the bill, and move on -- but instead, they've essentially blocked every attempt I've made to resolve this. My truck is worth over $14,000, and it feels like they're trying to let the bill grow with storage fees so they can ultimately take ownership of the truck and profit off the situation. It comes across as extremely manipulative and dishonest. This has devastated me and my family. I'm a working father of six children, and that truck is my only means of transportation and income. The way Eastside has handled this shows a complete lack of compassion, professionalism, or ethical standards. They've taken advantage of a tough situation and made it worse -- and the ones who suffer most are my kids. I would strongly urge caution to anyone considering doing business with Eastside Towing & Recovery. I would not recommend it to anyone! If this is how they treat people, especially hard working blue collar families in difficult situations, it says everything you need to know about their character.

If you want to use this company get ready to be scammed. GEICO sent Eastside towing when my battery…read morewent dead. The driver took 1 and 20 minutes to arrive. He popped my hood and hook up his battery booster. I tried to crank car but it was only clicking. He had me try to crank car a few more times. He came to my window and showed me a series of lights on the booster and told my wife and I that the battery was fully charged. While under my hood he for some reason checked my oil when not ask to. He fanagield around under the hood for a few minutes and said well, I guess I'll have to tow car. I knew at that point I was being scammed. I told him no to towing. He had a attitude and got in his truck and rushed off. While he was there and having me try to crank the car would at least click. After he hooked up his booster and he rushed off the car would not do anything. No click of nothing. Makes us wonder what he did.. After he tried to get me to tow and he rushed off a nice lady pulled up beside us. I ask her if she had jumper cables and she said yes. I hooked up her Jumper cables and immediately the car cranked right up.

The lady at the front desk was sort of friendly…read more I had a slashed tire that I was 99% sure couldn't be patched. But doesn't hurt to ask right? So I sat there for over an hour just so they could tell me "yeah, can't be patched". Waste of my time. Then they took the plastic nozzle cap off the tire, and I had to ask for another one. Very weird. No tire rotation, nothing. Just slapped a new tire on the next time. It was super weird! Got the impression nobody wanted to be here (including me)

I am probably writing this review and it will blow in the wind. Firestone Corporate needs to set…read morestandards! I had an early appointment at 8:30am for an oil change. I do not have anyone to give me a ride, so I let them know I would be waiting. Walking in the door, there were 3 people at the counter looking at their screens. And the garage area was blasting with Rap Music full of fowl language. Very unprofessional to say the least. I made a comment to the front desk girl about how loud the music was and she stated that is how the technicians like it and it keeps them happy. Wow! This music was very offensive. And is there no consideration for the customer, who is paying for a service and providing payment to the employees. So, I said nothing more, tolerated it and sat down in a filthy lounge area. The cleanest chair was full of food, hair and pure nastiness. After thirty minutes, I had to get on a conference call with a customer. To be courteous to other 'victims' in the waiting area, I went outside. It was even worse. There was no escaping this lovely set up. I proceeded to walk down the side of the building to go towards the back, where I could have a phone conversation. As I walked down the side of the building, it was a pleasant journey stepping over discarded trash and even a few dirty diapers. Fast forward, I had been waiting 2 1/2 hours at this point. Asked the front desk person what was going on with my car as it was just sitting the rack. Waiting a while longer. All this time I was waiting, I had ask to be told they could not remove the oil pan plug and were afraid the pan would crack. I suggested a lubricant like WD40. She laughed it off. But, guess what, google it. That is an option to attempt. Needless to say after a 4 hour stay at the most unhappy and disgusting place. I did not get an oil change. Usually the customer care expectations start at the top of the food chain. Brunswick Firestone is apparently lacking good management and no one cares about service, whether it happens or not. Firestone Corporate, you really need to take a good look at this store. BTW - This use to be my go to place. What is the world happened? Zero stars would be more appropriate.

Do not hesitate calling Joshua for help. Amazing service. Came to our rescue on I 95. great value.read more

My young daughter was traveling during the night from North Carolina back to Florida. Going through…read moreGA, She turned onto a side road, and her car went into a ditch. She became stuck in the mud and was afraid her car would flip. She was very scared and did not know what to do. One of the drivers from Hook and Book saw her while driving by and went to assist her. He was able to pull her out of the ditch and get her safely back to the main road. She and we are so VERY thankful to this kind gentleman and this company for helping her and making her feel safe. If I could give more stars I would !

Terry was great- very polite, helpful and knowledgeable. $125 for two trips out to fix our RV flat…read moreand replace a valve stem. Highly recommended!

Fast and friendly. Went out of his way to make sure we were comfortable while waiting. Tire repair…read moregot us back on our trip quickly.

Mike & Charles did a phenomenal job on our Caravan! Looks like new! I highly recommend as they were…read moreprofessional, friendly , fairly priced and hard working and veteran owned! Give these guys a chance, you will be happy you did!!v

Great job every time I've been there. Highly recommend. Friendly and honest with great…read morecommunication.