I was visiting from out of town when starter died. They got my truck in fairly quickly. They did a…read moregreat job and the price was lower than quoted. Super friendly, family owned business. They seem very honest and trustworthy. I would definitely go back.

Family owned, extremely professional, broad expertise. Best auto repair business I ever…read moreencountered. I was a tourist at St. Simons Island when I thought I had an alternator issue. Cook's did a full electrical systems diagnostic and found no issues. Highly recommend. You may or may not think their charges are reasonable, but I guarantee you they are honest.

This business keeps deleting my review. But, terrible customer service and service beware! Go to…read moreany other mechanic shop in Brunswick!

Dropped my car off for an oxygen sensor. Two days later my wife was called and told they ordered…read morethe wrong part. She was quoted $522 and she would be called the next morning. She was never called back so I called and was told my car was ready and it was now $675! I asked why and he said "do you want me to fix your car or what" I said can I speak to a manager he said he was the manager Terry Holmes. Terrible customer service! Same stock answer he gave me on google. They do not care about the customer period.

BEWARE: As a pilot that understands how to maintain and…read moreoperate costly, complex machinery, I would not take my lawnmower for routine maintenance back to this business. I took my Audi in for a routine oil change before driving to Jacksonville, FL. On the drive to Jacksonville, the low-oil annunciator came on due to the low oil level. I stopped and purchased four quarts of oil and added two. The time I killed finding a place to purchase oil almost caused me to miss my trip flying out of JAX. As I arrived at the airport, the engine required adding approximately another quart of oil. I returned my Audi 2 times to address the excessive oil leak issues at the oil plug, and I showed them pictures of where it was leaking. This should have been a no-brainer issue to repair. Twice after returning the vehicle and keeping the car for several days, they found no issue! I took the SUV to another shop on the South end of the island to have the repair done correctly within 30 minutes. We quickly discovered not only was an oil plug gasket was not installed but the oil-drained plug was stripped out from being over tightened. If a shop can not perform a routine oil change correctly, how can you be trusted to perform complex repairs correctly? Making a mistake is understandable, but not correcting the mistake after two additional times back to the shop is unacceptable.

The employees at island automotive center are very friendly and professional. They gave me a repair…read moreestimate that was fair and handled the repair of my vehicle with the outmost care. Thanks you.

I received excellent, courteous service today and would consider Ms. Harley to be a great asset…read morewhen dealing at any level of customer interface. Mr. Hastings delivered a high level of obvious mechanical experience and skill and I considered the cost to be very reasonable. In the past I have had in depth experience over several decades with many auto service shops as the owner of a national auto supply store and this shop would rate in the top echelon for customer consideration and delivery of satisfaction.

If you're looking for service with a lot of anger sprinkled in, this is the place…read more I made a simple mistake by going onto the lot to transfer items from my broken vehicle into my loaner vehicle. I missed the small "No Trespassing" sign, and the gate was wide open. While I understand I should have noticed the sign, I was also a paying customer and had no intention of doing anything inappropriate. Instead of being approached with understanding, I was met with intense hostility, sarcasm, and even a threat that a gun could be pulled out. That was incredibly alarming and completely unnecessary. I apologized multiple times and explained that I had simply missed the sign, but there was no grace or professionalism shown throughout the interaction. Everyone has bad days, but the way I was treated was unacceptable. Because of this experience, I will never return to this shop.

Don't lie to your customers! Just be honest and have a little work ethic. Apparently, you don't…read moreknow what work ethic is because your mechanics are allowed to get away with putting the customers off and falsely feeding lies about work being done but in reality, nothing is done. It's a shame that people these days would rather put off hard work and integrity to avoid an honest day's work. AND THEN we were charged for our vehicle sitting on your lot until it was "looked at." Wow....pretty dirty and low down way of doing business.

We've had both our cars Safety checked here for a few years. Wanted to have them service our…read moreSubaru. They completed an oil change and replaced front and rear brakes. We are satisfied with the experience and pricing for repairs. Can't get this service satisfaction or pricing at the dealership.

I have used this company twice & they are great. They took me in last minute & helped me out!…read moreWould def use again! Jen

My husband and I were vacationing at St. Simons this past week and needed a last minute tire…read morerepair. Greg with J&J Tire Pros was extremely accommodating and friendly and we were back on the road same day. We would highly recommend them for any and all tire needs!

Excellent Mechanic, has been providing me honest reliable service for the past five years. Family…read moreowned and operated with fair market labor prices, certified modern mechanic as well as Old School Hot Rod wrenching

Had a little car trouble while traveling and I found this place on yelp the customer service is…read moreoutstanding they had a tow truck come pick us up and they found and fixed our problem and had us rolling within two hours. I would definitely recommend them.

I made an appointment 11 days in advance of day set to bring in RV for axle tire tune up so to…read morespeak. Called in route. I was 50 minutes away. Jack said come on I had to drive 15 miles to get my RV from storage. Then 50 miles south to his shop. Dropped it where he told me 9 am I said how long. He said 2-3 hours. I was almost an hour from home so I killed 3 hours went back not touched. He said I will get on it shortly. I came back 2.5 hours later. Still not touched. Awful run business. All I got was excuses about mechanics being out. That never came up prior to the 51/2 hour discussion with nothing done. I pulled it out Took it back to storage. Jack will tell you whatever you wAnt to hear then do it or not at his convenience. As I told him when I left this isn't cool and no way to treat customers he made commitments to. I won't be back. Be Leary he seems very nice. FYI. I was very respectful to him Thru the process. I even sired him and I'm sure I am older than him

Headed out of town for the weekend. Noticed that I had a nail in my tire. Called Jack's to see if…read morethey could fix it. They said not a problem bring it to us and we will squeeze you in. I have used them in the past for repairs and they always do quality work. As a matter of fact when we live town tomorrow going to be dropping my other car off to get the A/C looked at. Recommend Jack's Tire and Breaks, for the go to place for repairs!