Fast and friendly. Went out of his way to make sure we were comfortable while waiting. Tire repair…read moregot us back on our trip quickly.

Got me back on the road but the tire must've been like a third-party Chinese tire that blew a…read moresidewall a few months later. The person who fixed it said they had never seen that brand of tire.

After being an auto technician for 35 years or so, I retired a number of years ago. Trying to find…read morea good garage that is completely honest with knowledge techs isn't always easy. I am happy to say that the nice folks at Gerber Collison in Brunswick recommended Bob and his staff at Barnes Auto, in Brunswick. Years ago I had an older car towed to Bob. It needed a new fuel pump. I wasn't going to drop the gas tank on a gravel driveway. Bob called me up prior to replacing the pump. He informed me that the PCM (power control module, the main computer) was bad. And since that part wasn't available he suggested scraping the car. A Saturn station wagon with approximately 295,000 miles had served me well. Lots of other places would have been happy to charge me hundreds of dollars to replace the fuel pump and then call me with the bad news. I recommend Bob and his staff at Barnes Auto to anyone looking for an honest shop where INTEGRITY is more important than a making a quick dollar. Thank you very much Bob, Tammy and the techs in back. Y'all are AWESOME Stuart

Excellent, prompt service with my stepdaughter's brakes being repaired on time and as promised at a…read morereasonable price.

Fantastic mechanics and service! I highly recommend Barnes. My first time there, I had a slow…read moretire leak. Terry and crew patched it up for a nominal fee. There was no pressure to purchase a new tire or anything else. I've been back for brakes and another tire issue. All were great experiences. They are always very courteous, friendly and professional.

I was traveling home to NH from Florida when my TPMS light came on. I stopped in hoping that they…read morecould help. Without hesitation they had me pull right in to the bay. They checked all the tires and sprayed everything down looking for leaks. Had a low tire they set pressures. Very friendly and helpful. Highly recommend

On August 23 at around 3:10 pm, we were returning to Michigan from Melbourne Florida northbound on…read moreI-95 between mile markers 30 and 31 in a very heavy rain when we heard a loud "pop" followed shortly by a "check tire pressure" indicator from the dashboard. We were able to immediately pull over to the far right of a very wide shoulder. Due to a fiasco in arranging for a tow truck to show up (not the towing company's fault - a problem with our insurance), I eventually changed the tire myself and drove to Mavis Tire Supply, LLC in Brunswick, GA arriving at 5:50 pm, only 10 minutes before closing time. After explaining our predicament to the lady at the counter, it seemed she was reluctant to write up a new order so late in the day. She asked Jayson, the manager on duty, what she should do. To my relief, he told her to "Write 'em up". So 10 minutes before closing and after a full day of work on a very hot August day, Mavis Tire of 600 Mall Boulevard, Brunswick, GA took care of us and got us back on the road in very little time. They even had the same tire Brand and size in stock and the price they charged was fair (I had just replaced all four tires on this vehicle about three months ago). A special thank you to Jayson for approving this job so late in the work day and to Ron, the man who did the actual tire mount and balancing. We were still in the parking lot well after closing time putting our spare back in place and repacking the car when Jayson and Ron on their way home noticed we were still there and asked if everything was okay. Jayson even gave us information on local hotels if we had decided to call it a day. These two men and this business deserve big credit for helping out a family in need over 1000 miles from home. Thank you again for being good people and a good business. Armando and Sherry D.

Done my brakes and rotors on my truck, drove it 10 miles the brakes locked up and started smoking!…read moreTook it back they said I needed to replace a caliper now? $800 dollars later I'm on vacation the next day 4 hours away and my brakes locked up again! My truck was fine until I took it to them to service! Beware of this location now I'm spending my vacation in a mavis tire lobby out of town!!! STAY AWAY FROM THIS LOCATION!!!!

The lady at the front desk was sort of friendly…read more I had a slashed tire that I was 99% sure couldn't be patched. But doesn't hurt to ask right? So I sat there for over an hour just so they could tell me "yeah, can't be patched". Waste of my time. Then they took the plastic nozzle cap off the tire, and I had to ask for another one. Very weird. No tire rotation, nothing. Just slapped a new tire on the next time. It was super weird! Got the impression nobody wanted to be here (including me)

I am probably writing this review and it will blow in the wind. Firestone Corporate needs to set…read morestandards! I had an early appointment at 8:30am for an oil change. I do not have anyone to give me a ride, so I let them know I would be waiting. Walking in the door, there were 3 people at the counter looking at their screens. And the garage area was blasting with Rap Music full of fowl language. Very unprofessional to say the least. I made a comment to the front desk girl about how loud the music was and she stated that is how the technicians like it and it keeps them happy. Wow! This music was very offensive. And is there no consideration for the customer, who is paying for a service and providing payment to the employees. So, I said nothing more, tolerated it and sat down in a filthy lounge area. The cleanest chair was full of food, hair and pure nastiness. After thirty minutes, I had to get on a conference call with a customer. To be courteous to other 'victims' in the waiting area, I went outside. It was even worse. There was no escaping this lovely set up. I proceeded to walk down the side of the building to go towards the back, where I could have a phone conversation. As I walked down the side of the building, it was a pleasant journey stepping over discarded trash and even a few dirty diapers. Fast forward, I had been waiting 2 1/2 hours at this point. Asked the front desk person what was going on with my car as it was just sitting the rack. Waiting a while longer. All this time I was waiting, I had ask to be told they could not remove the oil pan plug and were afraid the pan would crack. I suggested a lubricant like WD40. She laughed it off. But, guess what, google it. That is an option to attempt. Needless to say after a 4 hour stay at the most unhappy and disgusting place. I did not get an oil change. Usually the customer care expectations start at the top of the food chain. Brunswick Firestone is apparently lacking good management and no one cares about service, whether it happens or not. Firestone Corporate, you really need to take a good look at this store. BTW - This use to be my go to place. What is the world happened? Zero stars would be more appropriate.

Just wanted to say a HUGE thank you for being absolute lifesavers the today! I was in a real bind -…read moretotal tire emergency - and my appointment was for 5 pm. You guys were amazing; you went above and beyond by fitting me in right away, even though you had another car scheduled. Seriously, I can't thank you enough for the kindness and understanding you showed. I was pretty stressed out, and you guys really made the whole experience so much easier. It meant the world to me that you were so helpful and got me back on the road quickly. Thanks again Mari and Dominique for everything!

I drive for work so I have got several flat tires or bad tires in general from wear and tear. I use…read moreto strictly get my tires from Walmart but it's ridiculous they will not take walk in's and their wait time is very long. You never know when a situation will happen with your tires it's sometimes unpredictable but raw wheel and tires staff is very dependable. Their tire techs are very friendly they get you in and out and explain everything to you and even come out to tell me how much longer it will be or if they run into any issues. William the manager is very nice he always greet me by name when I come in the door and is very knowledgeable about the tires that they have I have received several tires from them and the prices are great and good quality.

This business keeps deleting my review. But, terrible customer service and service beware! Go to…read moreany other mechanic shop in Brunswick!

Dropped my car off for an oxygen sensor. Two days later my wife was called and told they ordered…read morethe wrong part. She was quoted $522 and she would be called the next morning. She was never called back so I called and was told my car was ready and it was now $675! I asked why and he said "do you want me to fix your car or what" I said can I speak to a manager he said he was the manager Terry Holmes. Terrible customer service! Same stock answer he gave me on google. They do not care about the customer period.

Locked key in truck. Tried to cancel call twice after finding extra key but guy kept refusing to…read morecancel. Charged $100 for dry run. Never had to touch his tools. Very unprofessional!

A strange series of events left me in a parking lot without car keys as the evening turned to…read morenight. Called AAA who said they couldn't provide key service until the next morning. Called 24 Hour Auto Unlock who arrived within 15 minutes, made me a new key and saved the day. Great customer service, personable representative!

Always awesome knowledgeable, dependable service.. timely service with no call backs…read more.. Highly recommended!

One of our rear tires was punctured on the way from FL to NY. We stopped in Georgia overnight and…read morethis morning we went to Bruce Kennedy Tires. The owner was a gentleman, empathetic, extremely knowledgeable and went out of his way to help us . In 20 minutes our tire was fixed and we are now continuing our journey with confidence we will be safe. Thank you Bruce Kennedy Tires for your kindness and care. Highly highly recommended!