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Cook's Auto Repair

4.7 (15 reviews)
Closed 8:00 am - 5:00 pm

Services - Cook's Auto Repair

Auto maintenance

Auto repairs

Routine automotive maintenance

Cook's Auto Repair Photos

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Laura Q.

Heading to Florida for vacay. On I95 S had already passed Brunswick GA 25-30 minutes. IDIOT light comes on oh no! What to do? Nearest town is Brunswick. Can we make it another 40 minutes or so, should we even try? Husband is barking orders. "Rolling eyes". Call several places based on google search. Either don't do charging systems or so booked for the day will be really late or tomorrow. Not good. Anxiety escalating. Finally see Cook's. Ok ok ok its an independent but let's try. Yes, they'll work us in. Praise God, thank you Jesus. It was the alternator. Part was delivered locally in short order. Very efficient. Very hospitable. Clean bathrooms. In and out within an hour. Amazing. To be treated above and beyond. There is mercy in the world. I will surely recommend to anyone. I will surely use them again if I'm in the area. Blessed by their thoughtfulness and expertise.

Muffler Man

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Ask the Community - Cook's Auto Repair

Review Highlights - Cook's Auto Repair

I reached out to Cook's, after reading a few online reviews, they had an alternator in stock and I went right over, and they started working on my car right away.

Mentioned in 2 reviews

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Firestone Complete Auto Care

Firestone Complete Auto Care

(30 reviews)

The lady at the front desk was sort of friendly…read more I had a slashed tire that I was 99% sure couldn't be patched. But doesn't hurt to ask right? So I sat there for over an hour just so they could tell me "yeah, can't be patched". Waste of my time. Then they took the plastic nozzle cap off the tire, and I had to ask for another one. Very weird. No tire rotation, nothing. Just slapped a new tire on the next time. It was super weird! Got the impression nobody wanted to be here (including me)

I am probably writing this review and it will blow in the wind. Firestone Corporate needs to set…read morestandards! I had an early appointment at 8:30am for an oil change. I do not have anyone to give me a ride, so I let them know I would be waiting. Walking in the door, there were 3 people at the counter looking at their screens. And the garage area was blasting with Rap Music full of fowl language. Very unprofessional to say the least. I made a comment to the front desk girl about how loud the music was and she stated that is how the technicians like it and it keeps them happy. Wow! This music was very offensive. And is there no consideration for the customer, who is paying for a service and providing payment to the employees. So, I said nothing more, tolerated it and sat down in a filthy lounge area. The cleanest chair was full of food, hair and pure nastiness. After thirty minutes, I had to get on a conference call with a customer. To be courteous to other 'victims' in the waiting area, I went outside. It was even worse. There was no escaping this lovely set up. I proceeded to walk down the side of the building to go towards the back, where I could have a phone conversation. As I walked down the side of the building, it was a pleasant journey stepping over discarded trash and even a few dirty diapers. Fast forward, I had been waiting 2 1/2 hours at this point. Asked the front desk person what was going on with my car as it was just sitting the rack. Waiting a while longer. All this time I was waiting, I had ask to be told they could not remove the oil pan plug and were afraid the pan would crack. I suggested a lubricant like WD40. She laughed it off. But, guess what, google it. That is an option to attempt. Needless to say after a 4 hour stay at the most unhappy and disgusting place. I did not get an oil change. Usually the customer care expectations start at the top of the food chain. Brunswick Firestone is apparently lacking good management and no one cares about service, whether it happens or not. Firestone Corporate, you really need to take a good look at this store. BTW - This use to be my go to place. What is the world happened? Zero stars would be more appropriate.

Cook's Auto Repair - autorepair - Updated May 2026

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