After being an auto technician for 35 years or so, I retired a number of years ago. Trying to find…read morea good garage that is completely honest with knowledge techs isn't always easy. I am happy to say that the nice folks at Gerber Collison in Brunswick recommended Bob and his staff at Barnes Auto, in Brunswick. Years ago I had an older car towed to Bob. It needed a new fuel pump. I wasn't going to drop the gas tank on a gravel driveway. Bob called me up prior to replacing the pump. He informed me that the PCM (power control module, the main computer) was bad. And since that part wasn't available he suggested scraping the car. A Saturn station wagon with approximately 295,000 miles had served me well. Lots of other places would have been happy to charge me hundreds of dollars to replace the fuel pump and then call me with the bad news. I recommend Bob and his staff at Barnes Auto to anyone looking for an honest shop where INTEGRITY is more important than a making a quick dollar. Thank you very much Bob, Tammy and the techs in back. Y'all are AWESOME Stuart

Excellent, prompt service with my stepdaughter's brakes being repaired on time and as promised at a…read morereasonable price.

Don't lie to your customers! Just be honest and have a little work ethic. Apparently, you don't…read moreknow what work ethic is because your mechanics are allowed to get away with putting the customers off and falsely feeding lies about work being done but in reality, nothing is done. It's a shame that people these days would rather put off hard work and integrity to avoid an honest day's work. AND THEN we were charged for our vehicle sitting on your lot until it was "looked at." Wow....pretty dirty and low down way of doing business.

We've had both our cars Safety checked here for a few years. Wanted to have them service our…read moreSubaru. They completed an oil change and replaced front and rear brakes. We are satisfied with the experience and pricing for repairs. Can't get this service satisfaction or pricing at the dealership.

This business keeps deleting my review. But, terrible customer service and service beware! Go to…read moreany other mechanic shop in Brunswick!

Dropped my car off for an oxygen sensor. Two days later my wife was called and told they ordered…read morethe wrong part. She was quoted $522 and she would be called the next morning. She was never called back so I called and was told my car was ready and it was now $675! I asked why and he said "do you want me to fix your car or what" I said can I speak to a manager he said he was the manager Terry Holmes. Terrible customer service! Same stock answer he gave me on google. They do not care about the customer period.

Fantastic mechanics and service! I highly recommend Barnes. My first time there, I had a slow…read moretire leak. Terry and crew patched it up for a nominal fee. There was no pressure to purchase a new tire or anything else. I've been back for brakes and another tire issue. All were great experiences. They are always very courteous, friendly and professional.

I was traveling home to NH from Florida when my TPMS light came on. I stopped in hoping that they…read morecould help. Without hesitation they had me pull right in to the bay. They checked all the tires and sprayed everything down looking for leaks. Had a low tire they set pressures. Very friendly and helpful. Highly recommend

On August 23 at around 3:10 pm, we were returning to Michigan from Melbourne Florida northbound on…read moreI-95 between mile markers 30 and 31 in a very heavy rain when we heard a loud "pop" followed shortly by a "check tire pressure" indicator from the dashboard. We were able to immediately pull over to the far right of a very wide shoulder. Due to a fiasco in arranging for a tow truck to show up (not the towing company's fault - a problem with our insurance), I eventually changed the tire myself and drove to Mavis Tire Supply, LLC in Brunswick, GA arriving at 5:50 pm, only 10 minutes before closing time. After explaining our predicament to the lady at the counter, it seemed she was reluctant to write up a new order so late in the day. She asked Jayson, the manager on duty, what she should do. To my relief, he told her to "Write 'em up". So 10 minutes before closing and after a full day of work on a very hot August day, Mavis Tire of 600 Mall Boulevard, Brunswick, GA took care of us and got us back on the road in very little time. They even had the same tire Brand and size in stock and the price they charged was fair (I had just replaced all four tires on this vehicle about three months ago). A special thank you to Jayson for approving this job so late in the work day and to Ron, the man who did the actual tire mount and balancing. We were still in the parking lot well after closing time putting our spare back in place and repacking the car when Jayson and Ron on their way home noticed we were still there and asked if everything was okay. Jayson even gave us information on local hotels if we had decided to call it a day. These two men and this business deserve big credit for helping out a family in need over 1000 miles from home. Thank you again for being good people and a good business. Armando and Sherry D.

Done my brakes and rotors on my truck, drove it 10 miles the brakes locked up and started smoking!…read moreTook it back they said I needed to replace a caliper now? $800 dollars later I'm on vacation the next day 4 hours away and my brakes locked up again! My truck was fine until I took it to them to service! Beware of this location now I'm spending my vacation in a mavis tire lobby out of town!!! STAY AWAY FROM THIS LOCATION!!!!

The lady at the front desk was sort of friendly…read more I had a slashed tire that I was 99% sure couldn't be patched. But doesn't hurt to ask right? So I sat there for over an hour just so they could tell me "yeah, can't be patched". Waste of my time. Then they took the plastic nozzle cap off the tire, and I had to ask for another one. Very weird. No tire rotation, nothing. Just slapped a new tire on the next time. It was super weird! Got the impression nobody wanted to be here (including me)

I am probably writing this review and it will blow in the wind. Firestone Corporate needs to set…read morestandards! I had an early appointment at 8:30am for an oil change. I do not have anyone to give me a ride, so I let them know I would be waiting. Walking in the door, there were 3 people at the counter looking at their screens. And the garage area was blasting with Rap Music full of fowl language. Very unprofessional to say the least. I made a comment to the front desk girl about how loud the music was and she stated that is how the technicians like it and it keeps them happy. Wow! This music was very offensive. And is there no consideration for the customer, who is paying for a service and providing payment to the employees. So, I said nothing more, tolerated it and sat down in a filthy lounge area. The cleanest chair was full of food, hair and pure nastiness. After thirty minutes, I had to get on a conference call with a customer. To be courteous to other 'victims' in the waiting area, I went outside. It was even worse. There was no escaping this lovely set up. I proceeded to walk down the side of the building to go towards the back, where I could have a phone conversation. As I walked down the side of the building, it was a pleasant journey stepping over discarded trash and even a few dirty diapers. Fast forward, I had been waiting 2 1/2 hours at this point. Asked the front desk person what was going on with my car as it was just sitting the rack. Waiting a while longer. All this time I was waiting, I had ask to be told they could not remove the oil pan plug and were afraid the pan would crack. I suggested a lubricant like WD40. She laughed it off. But, guess what, google it. That is an option to attempt. Needless to say after a 4 hour stay at the most unhappy and disgusting place. I did not get an oil change. Usually the customer care expectations start at the top of the food chain. Brunswick Firestone is apparently lacking good management and no one cares about service, whether it happens or not. Firestone Corporate, you really need to take a good look at this store. BTW - This use to be my go to place. What is the world happened? Zero stars would be more appropriate.

I took my my wife's car in to the Gloucester location around 8am. The guys quickly diagnosed the…read moreproblem (bad wheel bearing) within 15 minutes. Ron gave me a call explaining the parts/labor needed, gave me a quote and told me the work would be done that day. At 2pm, Ron called to let me know that the work was done. I usually try to do all my automotive work on my own, but a wheel bearing was out of my league. We're new to town, so we asked around and Brunswick Tire was recommended to us. I felt like my business was important to them and they treated me very well. I wasn't spoken down to and I never felt that I was being cheated.

Locked key in truck. Tried to cancel call twice after finding extra key but guy kept refusing to…read morecancel. Charged $100 for dry run. Never had to touch his tools. Very unprofessional!

A strange series of events left me in a parking lot without car keys as the evening turned to…read morenight. Called AAA who said they couldn't provide key service until the next morning. Called 24 Hour Auto Unlock who arrived within 15 minutes, made me a new key and saved the day. Great customer service, personable representative!

Always awesome knowledgeable, dependable service.. timely service with no call backs…read more.. Highly recommended!

One of our rear tires was punctured on the way from FL to NY. We stopped in Georgia overnight and…read morethis morning we went to Bruce Kennedy Tires. The owner was a gentleman, empathetic, extremely knowledgeable and went out of his way to help us . In 20 minutes our tire was fixed and we are now continuing our journey with confidence we will be safe. Thank you Bruce Kennedy Tires for your kindness and care. Highly highly recommended!

Brought my vehicle in for a simple oil change. What could go wrong- right? When I got home I…read morenoticed a sizeable scratch on the driver's side door. (Car is a 2020 SUV and has no scratches- I am very emphatic as to where I park). Anyway, I alerted J&J about the incident and they promised to "revue video camera footage" of the work space and get back to me. They never did. A big middle finger to me. Suspecting that the workmanship may have been sloppy, I checked my oil and discovered that they overfilled the oil about 3/4 to a full quart of oil. To top off the insult, no windshield washer liquid was added to the reservoir, a courtesy extended by most repair shops these days. This place should be avoided. $105 for negligent car care!

I have used this company twice & they are great. They took me in last minute & helped me out!…read moreWould def use again! Jen