I paid 400.00 for a window that was not working and left only to get home to discover the window…read morewould not stay up. after a lot of calls Bob Barnes grudgingly " repaired" it. months later, same issue only it was Summer 104* and this time he told me he had no one to repair it because his worker quit and he could not help me. no offer or suggestions. BEWARE OF THIS BUSINESS. The other Barnes Auto is reliable and honest on Community Rd. They are not related and Kendall Barnes stands behind his work.

Make sure you talk with Terry Ellis. He's your guy. Barnes will make you feel at home. Great…read moreservice and awesome staff. Thank you, Barnes Auto!

I had my local mechanic to rebuild the front end on my Dodge Ram 2500 4wd pickup, using the Carli…read moredrag bar and rebuildable super heavy duty upper and lower ball joints, along with the Synergy "T-style" steering linkage assembly, and other front end parts, along with a heavy duty steering box and bracket, and a quality power steering pump. I needed to have the front end aligned, as I had spoke to Kendall Barnes, to find out if his shop could do this. Kendall told me, they could align anything. So I drove there, and being I didn't have an appointment, had to wait a short time, then they got me inside and on their alignment machine. Joe was the alignment 'tech', as he did a superb job, making sure the steering wheel was lined up correctly with wheels, taking his time to make sure it was done correctly. I would have waited all day, but Barnes had me in and out in less than a couple of hours. My truck now drives like a dream. I would highly recommend Barnes Tire on Community Road in Brunswick GA. Now need a new set of Nitto Dura Grappler 10 ply tires, as Barnes Tire can order these as well.

Fantastic mechanics and service! I highly recommend Barnes. My first time there, I had a slow…read moretire leak. Terry and crew patched it up for a nominal fee. There was no pressure to purchase a new tire or anything else. I've been back for brakes and another tire issue. All were great experiences. They are always very courteous, friendly and professional.

This shop is amazing. I was driving through Georgia and ran over nail. Called the shop at 5 PM and…read morethey squeezed me in and plugged my tire and had me on the road in less than 10 minutes. Antwan took care of me right away and super professional!

Got me back on the road but the tire must've been like a third-party Chinese tire that blew a…read moresidewall a few months later. The person who fixed it said they had never seen that brand of tire.

Extremely pleased! Very timely flat fix and communicated well! Received text message on status…read morewhich was appreciated and had the option to schedule appointment.

Todd always is busy but he does great work and he is always honest and up front with you about…read moreeverything. If you have an issue that needs immediate repair he will always try to squeeze you in!

I took my my wife's car in to the Gloucester location around 8am. The guys quickly diagnosed the…read moreproblem (bad wheel bearing) within 15 minutes. Ron gave me a call explaining the parts/labor needed, gave me a quote and told me the work would be done that day. At 2pm, Ron called to let me know that the work was done. I usually try to do all my automotive work on my own, but a wheel bearing was out of my league. We're new to town, so we asked around and Brunswick Tire was recommended to us. I felt like my business was important to them and they treated me very well. I wasn't spoken down to and I never felt that I was being cheated.

The lady at the front desk was sort of friendly…read more I had a slashed tire that I was 99% sure couldn't be patched. But doesn't hurt to ask right? So I sat there for over an hour just so they could tell me "yeah, can't be patched". Waste of my time. Then they took the plastic nozzle cap off the tire, and I had to ask for another one. Very weird. No tire rotation, nothing. Just slapped a new tire on the next time. It was super weird! Got the impression nobody wanted to be here (including me)

I am probably writing this review and it will blow in the wind. Firestone Corporate needs to set…read morestandards! I had an early appointment at 8:30am for an oil change. I do not have anyone to give me a ride, so I let them know I would be waiting. Walking in the door, there were 3 people at the counter looking at their screens. And the garage area was blasting with Rap Music full of fowl language. Very unprofessional to say the least. I made a comment to the front desk girl about how loud the music was and she stated that is how the technicians like it and it keeps them happy. Wow! This music was very offensive. And is there no consideration for the customer, who is paying for a service and providing payment to the employees. So, I said nothing more, tolerated it and sat down in a filthy lounge area. The cleanest chair was full of food, hair and pure nastiness. After thirty minutes, I had to get on a conference call with a customer. To be courteous to other 'victims' in the waiting area, I went outside. It was even worse. There was no escaping this lovely set up. I proceeded to walk down the side of the building to go towards the back, where I could have a phone conversation. As I walked down the side of the building, it was a pleasant journey stepping over discarded trash and even a few dirty diapers. Fast forward, I had been waiting 2 1/2 hours at this point. Asked the front desk person what was going on with my car as it was just sitting the rack. Waiting a while longer. All this time I was waiting, I had ask to be told they could not remove the oil pan plug and were afraid the pan would crack. I suggested a lubricant like WD40. She laughed it off. But, guess what, google it. That is an option to attempt. Needless to say after a 4 hour stay at the most unhappy and disgusting place. I did not get an oil change. Usually the customer care expectations start at the top of the food chain. Brunswick Firestone is apparently lacking good management and no one cares about service, whether it happens or not. Firestone Corporate, you really need to take a good look at this store. BTW - This use to be my go to place. What is the world happened? Zero stars would be more appropriate.

Dropped off a slow leak tire on Sept. 26 that another shop could not fix after trying three times…read more Returned the following day to a fixed tire which they put on my truck, reset every sensor and stored the spare tire. Young female manager informed me the charge would be ZERO. They have my future business for sure.

Completely lazy employees. I had a tire blow out on 95 and was told by the people on the phone that…read morethey could change my tire and had availability. But when I get there they say they were too busy however there was only one car being worked on and 2 people standing at the front desk for an hour. I would say don't get your car worked on here but I'm not even sure you can.

This business keeps deleting my review. But, terrible customer service and service beware! Go to…read moreany other mechanic shop in Brunswick!

Dropped my car off for an oxygen sensor. Two days later my wife was called and told they ordered…read morethe wrong part. She was quoted $522 and she would be called the next morning. She was never called back so I called and was told my car was ready and it was now $675! I asked why and he said "do you want me to fix your car or what" I said can I speak to a manager he said he was the manager Terry Holmes. Terrible customer service! Same stock answer he gave me on google. They do not care about the customer period.

I made an appointment 11 days in advance of day set to bring in RV for axle tire tune up so to…read morespeak. Called in route. I was 50 minutes away. Jack said come on I had to drive 15 miles to get my RV from storage. Then 50 miles south to his shop. Dropped it where he told me 9 am I said how long. He said 2-3 hours. I was almost an hour from home so I killed 3 hours went back not touched. He said I will get on it shortly. I came back 2.5 hours later. Still not touched. Awful run business. All I got was excuses about mechanics being out. That never came up prior to the 51/2 hour discussion with nothing done. I pulled it out Took it back to storage. Jack will tell you whatever you wAnt to hear then do it or not at his convenience. As I told him when I left this isn't cool and no way to treat customers he made commitments to. I won't be back. Be Leary he seems very nice. FYI. I was very respectful to him Thru the process. I even sired him and I'm sure I am older than him

Headed out of town for the weekend. Noticed that I had a nail in my tire. Called Jack's to see if…read morethey could fix it. They said not a problem bring it to us and we will squeeze you in. I have used them in the past for repairs and they always do quality work. As a matter of fact when we live town tomorrow going to be dropping my other car off to get the A/C looked at. Recommend Jack's Tire and Breaks, for the go to place for repairs!