After terrible treatment at Leith Toyota, we went to Carmax and had a great experience. Everyone…read morewas so friendly and helped us look at all the options and I was able to purchase a great car for my daughter.

I sold my car here and it surprisingly went well, considering the previous reviews. I submitted all…read moreof my car details via the CarMax website and got an online offer right after! They honored the offer and it was a quick and easy process for me.

I had the absolute pleasure of working with Tramal at Fred Anderson Toyota in Raleigh, and I cannot…read morerecommend him enough! From the moment we connected, he made me feel at ease--none of that pushy, number-driven vibe you sometimes get at dealerships. Tramal is personable, caring, and incredibly knowledgeable, and his approach to sales goes far beyond just closing a deal. You can tell he genuinely cares about the people he's helping and takes pride in creating a great experience. He truly calmed so many of my nerves throughout the process, and I felt completely comfortable every step of the way. If you're in the market for a vehicle--especially if you value honesty, integrity, and great energy--ask for Tramal. He'll be upfront if he doesn't know something and will make sure you get the answers you need. Honorable mention to Jeremiah as well--still not sure exactly what he does behind the scenes, but whatever it is, he got those numbers looking right, and I'm so grateful! I drove all the way from Charlotte to Raleigh to buy my car, and I'd do it again in a heartbeat. Thank you to the entire Fred Anderson Toyota team. I love my Hyundai Santa Fe and appreciate you all more than you know! 10/10 would recommend--1,000% worth the trip.

I worked with a "JR Hayes!" who was my sales person!! JR was Very…read moreFriendly/Helpful/Caring/Knowledgeable/Great Listener-Personality!! I worked with Robert Burns!! Robert was my financial person!! I worked with Robert on another deal (2nd time)I had!! Both were Fantastic/Wonderful/Accommodating too work with!! Made buying my Toyota Cross(SUV) a Pleasure for/too me!! The rest of Fred's Toyota staff were all Accommodating/Friendly Too me also!!! I talked with a "Jimmy!!" over the phone!! Manager-Wonderful/Caring/ Great Listener!! Jimmy let me know he would let the "guys!!" know I "Finally" gave them their review!! THANK YOU ALL!!! Wonderful Atmosphere/Easy too work with/Great Personalities/Great place to buy from!!!

Absolutely the worst experience ever. We had a bad visit here a while ago, but thought we'd give…read morethem another chance. Big mistake. We had to wait over 20 minutes waiting for them to locate the car key - despite the fact that we called ahead and were told "we'll bring the car around for you." 20 minutes later, car key is located in the service area. We question why we are being led to the back lot and were told by the employee (his name starts either D) that the car wasn't ready, had to be serviced and wasn't inspected. Now, why would you list the car on the website if it was NOWHERE near ready to be sold. As if this wasn't bad enough ... the car was dead. "D" went to get the jump box. The hood piston was broken SO I HAD TO HOLD THE HOOD OPEN for this employee. What?! How unprofessional could this be?! Jump box was dead. Employee D went to get a bigger jump box and WHILE I HELD THE HOOD OPEN AGAIN, D said the second jump box was not charged. A second employee came out and said "You shouldn't be holding that hood." No crap. We walked out, got in our car and drove away. Literally the most unprofessional car dealership we've ever been to. I cannot believe they stay in business.

Resolve issue that happened after the sale and stop ghosting me. Everyone should steer clear of…read moreyour business. Helpful, agreeable, and friendly. UNTIL YOU NEED SOMETHING. Then you disappear. Zero stars if i could.

Reggie Jackson Airport Honda is the best Honda dealership in the triangle! They gave excellent…read moreservice when I bought my new car and when I bring it in for service. I recommend them to all my family and friends.

We came in as a family looking to buy a car. We left having been lied to, separated, and charged…read more$5,550 more than we were told we would pay. Our salesperson Mike Mayberry spent an hour making trips to the back room to consult with management, ultimately returning with a monthly payment figure. When I pushed for the actual sales price, he looked me in the eye and said '$42,000.00 and some change.' The final contract shows $47,550. The price never moved once during the entire negotiation. While we waited, I stepped outside for a moment to grab food for our hungry children. In that window, Mike walked my wife directly to the finance office. He then found me inside and steered me toward the service area, telling me there was something I would 'really like' to see. She signed alone. That was not a coincidence -- it was a calculation. When we discovered what had happened, we fought back. For months. Through the dealership, through Hendrick corporate, through the NC Attorney General, through the BBB. Their legal counsel's response to our detailed written complaint was: 'Then we are done here. Good Bye.' Nobody has given us our money back. Nobody has taken responsibility. Reggie Jackson is a legend who earned his reputation through integrity and hard work. He deserves better than to have his name attached to a dealership that operates this way. A family walked through their doors and was treated as a target. Remember that before you walk through theirs.

Peter and Carlos are amazing!! Love my Jeep! They delivered it 3 hours away since I could not take…read moreoff work to pick up.

Do not trust this dealership. They will try to make an appointment for you to come look at the…read morevehicle you're inquiring about instead of answering any questions. They will conveniently leave out that it sold 2 months prior even though it is still listed on their website and several others. This is why dealerships get such a bad rap when they lie through their teeth and expect to get away with it.

I never thought in a million years I would say this, but stop -- go somewhere else. Anywhere but…read morehere. Honestly, you'd probably have a better experience at a junkyard. If you are considering buying from this dealership, do not purchase the family plan. It is completely worthless and provided no value when it actually mattered. What makes this even more disappointing is that I trusted this place enough to purchase two brand-new vehicles from them. As a repeat customer, I expected better service, better support, and a company that stands behind the products and plans they sell. Unfortunately, that was not my experience. I strongly encourage anyone considering doing business here to carefully review what you're being sold, especially any add-on plans. Based on my experience, the family plan is not worth the money, and the level of service I received after my purchases was extremely disappointing.

I wouldn't recommend them. I was in Raleigh on road trip when I was in a fender bender. I went…read morethere with a check engine light, a transmission that wasn't shifting right and a 260 mile drive home. They told me that I needed $7500 in work to replace a wiring harness & "crushed" connection box. After leaving, I took a closer look and the connector was loose and undamaged. I plugged it in and the car ran fine & the check engine light cleared. I was panicked unnecessarily because a $7500 w/o body work would have likely totaled the car (that I'd had 3 months). I also can't say that I'm impressed with a car design that put wiring for the transmission between the frame & bumper. It's directly below the left head light in a prime place for damage. This is my first Nissan after 4 Toyotas. I'm inclined to go back to Toyota after this.

The car I acquired was advertised as having 2 key fobs. Only 1 was delivered to me. The car I…read moretraded in to Carvana had 2 key fobs. When it showed up for sale it was advertised as only having 1 key fob. So strange that key fobs are "mishandled" considering how expensive they are. Besides that, the car I acquired had a bad battery and the tires were significantly out of balance. I discovered the bad battery the 1st day I had the car at home and needed to jump start it. Took it to my local Chevy dealer who diagnosed a bad battery. Carvana needs to improve their inspections/reviews of the cars they sell. They could also do a much better job prepping the cars for delivery. The prep job on mine was not professional at all.

This process was so easy, I love that I did not have to go back and forth with a salesperson. If I…read moreneed better understanding, I just request for someone to give me a call, and they would call and walk me through the process. At pick up it was very easy sign my name on the line and drove off in my new car in about 45 mins if that. Took car to Buick to have it looked over. They said you got a SOLID car. So all in all I love my new car. :) Best way to buy a car!!!!!!

A couple of weeks ago, someone broke into my 2020 Kia in the wee hours of the morning by destroying…read moremy driver side window and damaging my steering wheel post. CJ , with Fred Anderson Kia, was assigned to work with me and keep me updated as the parts were ordered and the work on my car began. I commend CJ for his professionalism and extreme courtesy as he constantly kept me informed. If I texted him a question, he would always respond within a very short time period. If I called him with a question, and he did not answer, he would always call me back within a very reasonable time period with an answer or an update. Today, he texted to say the work was finished and I could pick up my Kia. Since I had been driving a rental through Enterprise, I was able to return it to the Enterprise close to Fred Anderson's Dealership and CJ gave me a ride from Enterprise to Fred Anderson. He went over a few things about the repairs and made a couple of suggestions of a some anti-theft devices I could purchase through Amazon. I really feel CJ deserves a 10 star rating instead of 5. Thank you, CJ for your exceptional customer service. Jan

the staff was pleasant and accomodating but this is not the car for me. May be the first time a…read moreleased car is turned in at the end of 3 years with less than 1,000 miles. too much 21st century technology. I would have been better off finding a used car starting with a key and operated with knobs and buttons not touch technology. and could not even put a permanent tag on because the threads on screws stripped but doesn't matter since car will sit in driveway for 2 years and 10 months. drove my 10 year old Jeep to Satesville last week in the rain because I at least knew how windshield wipers worked.