We have bought from this brand for years. 2 weeks ago, we purchased a redskin stainless steel cup. After a couple of uses, the entire outside started peeling off. We brought the obvious defective of cup back to the store. The rep there just kept talking over us and telling us how we had done something wrong, not wash it properly, and that they do not warranty their cups for anything other than keeping things hot and cold. The drink container had been used so infrequently, and washed so gently, that the price tag was still on the bottom, in pristine shape. We spent $40 for a cup, that fell apart after only a couple I uses, in only 2 weeks. The customer service we got was, talking over you while you're trying to explain what was going on, being told how you did something wrong, and lots of pointing and gesturing at warranty information. Sounds like they've been through this before, and they are very good at stealing your money. I will not buy from this location again, nor do I think I will buy from this company. read more