Truly, I would have given this store TEN STARS! From the moment that I first walked into the…read morestore, until the moment that our kitchen backsplash was completed, Chris, Jacque and Ben bent over backwards to serve us! Start to finish was only a matter of a couple of weeks...and we are absolutely THRILLED with the finished product!

So far, this company is the only company that has even responded to our inquiries. Not only have…read morethey responded but Chris came to our boat on Saturday to measure for flooring and they investigated a flooring for us that don't even carry. Thanks so much for providing great customer service so far.

Went here on Sunday October 5th 2025 with my mom. She came here to look for decorative items for…read moreour home. They have a large selection of decorative items both indoor and outdoor. We took a basket from the front and that filled quickly! We even left some items with the front counter while we looked at all the items. My mom brought a red and blue crab wine holder, a bird, a seahorse, and more! I also found 2 cat decor that counts as christmas items for my aunt! never too early for christmas shopping! My items were $15.00, and paid with cash. Cashier was pleasant and also wrapped the items as well. Same with my mom, except hers was more money and she used a credit card. her cashier was pleasant and they also wrapped her new items and bagged it! Will be back for our decor needs!

We were looking for new chairs for our condo's screened patio, and the gentleman who assisted us…read moredirected us to several outdoor options. After trying a few, we found the perfect chairs. Since the showroom is very large, we decided to walk around to see what else we might find as we were looking to update a few things. We came across some amazing table lamps that include a phone charger in the base as well as an electrical outlet, and we ended up purchasing them. On another walk through the showroom, we found a dining room table and chairs. We had been discussing replacing our existing table, which was too large for the room, and this set was absolutely perfect. The table and chairs were delivered the very next day. We are extremely pleased with everything we purchased and with the customer service we received. Prices were fair, and the quality is very good. We will definitely return in the future.

Great business with great staff. Always friendly staff great service that keeps the customer happy…read more From the first years in business in the 1970's. Business doesn't hold up this long without a good reason and JK furnishing proves it every day.

Shop around. We've purchased furniture here, actually a good bit. Make sure to price challenge…read more What keeps us coming back is Operations/delivery which is exceptional.

Michael is fantastic! His family is based in Wilmington NC and they are truly experts in carpets…read morefrom all over the world. He brought 5 carpets to our home to 'try'. The one we really liked from Pakistan is down for a few days so we know it's right. No pressure to buy - if it is not right he'll show us more. First class customer service and a great reputation! We won't buy from anyone else!

My rug was not cleaned thoroughly. I wiped my hand tied Oriental rug with a white damp cloth after…read moreit was cleaned, and the damp cloth that I wiped it with had brown dirt on it. The Owner is trying to clean the rugs by himself and is short cutting the cleaning procedure. Also, the Owner did not have the rug ready as promised. The Owner has no employees to clean the Oriental rugs.

So glad we chose Williams Carpet. From the minute we walked in the door, we felt welcomed. A family…read moreowned business with a wealth of knowledge. Unlike some big box stores, where employees are hard to find and not very knowledgeable. Our installation went great. The two man crew were neat, friendly and did a fantastic job. We felt so appreciated and that they genuinely wanted to help us. Our carpet is beautiful. Thank you Sandra and team.

I have edited my original post in order to emphasize the main issue…read more I hired this company to install luxury vinyl plank flooring at my second home in North Myrtle Beach, South Carolina. During the in-home measurement visit, I narrowed my choices to two products. I verbally selected Titan Genesis Restoration Pine which was encouraged by the gentleman taking in-home measurements, and that is what I expected to receive. He said this style was more durable, 100% waterproof, will not require replacing as soon as the other one, and it is trendier. On the written estimate, the document listed the Titan brand with a color name that does not exist in the Titan line. The color written on the estimate actually belongs to a different brand (Shaw Floorté), not Titan. Because of that mismatch, the floor that was ordered and installed was not the product I selected, and it did not match the brand/color combination on the paperwork, as that one does not exist. I was never called (my f/t residence is in NJ) to say the job was done, the balance of payment was not requested as told it would be, and pictures/video was not sent as promised. The owner/seller called me several weeks later, 2 weeks after I told her assistant that the wrong floor was installed, not to expect me to pay the balance, and no reason to have owner call me back. However, Sandra the owner did call me after an additional 2 wks after getting notice that I decided to dispute the 50% deposit I paid with Visa. Since she did not own up and correct her error, and maybe next summer I would have it redone by another merchant it wasn't fair for me to be out this deposit, then start again with another deposit elsewhere. Sandra said I can't keep the floor for free, but the current installed floor is of no use to them. It would be junked. And she was not offering to put down the correct floor at her expense in order to receive full payment originally expected. I get it. It becomes a higher financial loss for her. The interaction unfortunately became unpleasant. I was spoken to in a way that felt unprofessional. She was yelling at me, saying that I must be a rich lady keeping contractors' money, and that I am a nasty person. She was angry that I posted a review on Yelp; kept saying it repeatedly. She wanted me to shoulder 50% of the financial responsibility of her error. Once again, she did not offer to remove the floor and install the correct one. I wouldn't trust this merchant not to leave me without a floor; rip it out and not install correct one. I understand if we have an agreement to correct the error, she is obligated. But I don't want to have to go to court to prove she again did not fulfill her obligation. Had she called me before I flew back to SC 2 wks after the job was completed, admitted the error, and offered to immediately rip up and install correct floor I would certainly have said yes. I also would have halted them had they sent me pictures early in the installation. But her emotional responses to me and threatening me with a lawyer further seems retaliatory and in bad faith. My review is based solely on my personal experience with the product selection process, the documentation error, and the owner's response when I verbalized her error. I hope this information is helpful to future customers so they can double-check that the written brand and color match what they chose and to be on site for the job. Picture on the left is style I chose. Picture on right is style installed. I have additional pictures of the back with labels for brand and corresponding color.

We have been in every furniture store in a 40 mile radius and this shop by far has the nicest…read morefurniture. The staff, especially Roy and Laura have gone out of their way to accommodate us, work with us on pricing and patiently help us make decisions. We are still waiting on some pieces, big you can't beat this place for quality furnishings at good prices.

Service was underwhelming at the NMN location. Looking a bedroom set after a recent relocation…read more Might try again at a different location.

Hired carpet king and flooring to replace carpet in 3 bedrooms, his invoice charged $525 for old…read morecarpet removal and disposal, I decided to remove myself. When new carpet installed it was wrong carpet and color, they had to remove and I had to wait 2 more weeks for right carpet to be installed. when final invoice came, still charged $525 for removal and disposal, and would not take a dime off. Then he threatened to break into my house and remove all carpet and pad after I had paid everything but the $525. Awful person and customer service

We had luxury vinyl flooring installed 2 years ago. It is now buckling wnd warping. We have…read morecontacted the owner, Joe but he is ignoring our emails and refuses to help us.