How about fixing your hours of operation on google maps, and (2), your phone menu is overly…read morecomplicated.

Very friendly and helpful staff! after sending pictures of jets and air diffusers that were…read moremissing/not functional on our used tub, they were able to figure out all the needed parts! they put them aside for me since I was driving from out of town to get them. The price point for chemicals and hardware is great! We also took advantage of having some things shipped to our home that wasn't in stock at the time and it arrived very quickly! Bravo Home & Leisure team!

I am from the Petrolia area, and they were worth the drive!…read moreWe were getting jerked around with local (london area) vendors, and could not find a tub that was both well made and affordable. I called on a lark and was quickly put in touch with Kevin, who later even called me back outside of store hours to answer my questions. We got a great deal on an amazing hot tub from Kevin, and the support they gave us was unbeatable. 10/10, definitely worth checking them out regardless where you live.

I just want to say thank you to Sandra for fantastic service to change my leaking pool filter. Tim…read moreand Philip did excellent job quickly and professionally replacing old filter with a new one. I am very happy and will recommend Pioneer Pools to all my neighbors.

We purchased our swim spa back in 2021. Jessica has been amazing with her continued customer…read moresupport. Her knowledge of the chemistry for all the products is second to none. She has even helped us when she has been away on holidays via text. You don't find that kind of dedication anymore. Jessica always puts the customer first! I don't know what I would do without her knowledge and support. Thank you Jessica, you are amazing!!!

Hi I recently purchased a Swim Spa the Wolverine model. I was impressed by how efficient the…read moreservice was ( i.e.: excavating, cement pad, electrical, water delivery, set up and swim spa school). A pleasure to deal with Artic Swim Spa Kitchener. A special shout out to Clinton and Ryan for excellent service. Amanda R.

Still a wonderful facility, but their check in and registration is a complete joke and it's normal…read moreto wait 10 minutes or more just to pay for drop in swimming. No separate lines organized for people registering for programs, vs those who are just in for a drop in. It's normal for all staff to be occupied with mothers who are deciding on which sports programs to enrol their family in.

Cassie Campbell, or better known as the Wellness Centre's twin…read more The reason I say that is because the layout for both of them is basically identical. However, perhaps because it is newer, Cassie Campbell is a little nicer. What I like about it is the giant glass walls that allow you to see outside. It really makes the place seem bigger and non-claustorphobic. The layout of the gym consists of all the workout equipment in the centre, and a track circling around, with the corners available for stretching exercises. Basically every piece of equipment one could need is here, and then some. The membership fees are reasonable. I bought a month pass which is only $40 if you are a student, otherwise its closer to $50. For a one time pass it's $7 for a student and closer to $10 if you are not a student. There are also a lot of other activities and classes since it's a community centre; however, I can only comment on the gym part since that's all I really used. If you are looking for a place to workout, I recommend at least trying out this gym, you might end up loving it. Warning, depending on which side you come from on Chinguacousy you may have to pull a U-Turn to get inside the parking lot lol. . . but bonus though, if you buy a pass to any Brampton city gym, you gain access to all their gyms.

Very disappointed with the after-care service. Purchased a propane fire table one year ago at the…read moreNational Home show. This year, only after a few uses the entire table caught fire. I reached out, and per my own research and their suggestion, cleaned the venturi tube which can cause an ignition. Tried to light it again, and the entire underside of the table went up in flames. Clearly this was not a maintenance issue. This was very dangerous, and I reached out to customer care in the Spring. I realize due to Covid things are taking a bit longer but I have been very patient. It is now September. More than a dozen emails back and forth and I have ben told this is a 'maintenance' issue and they would not be able to assist, yet how can something be deemed a maintenance issue if no one even came to look at it? The entire summer has now come and gone and I have not been able to use this product due to the fear it would explode. Several unanswered emails, showed a copy of my invoice - why has it taken almost 5 months for this to be looked at? I am very disappointed that I purchased a product over $1000 and have been completed ignored about my concerns due to the dangerous nature of the situation. And worse, that I cannot even enjoy it for my personal use. No attempts have been made to rectify this, however I did receive an email back saying I could pay an additional $400 for a new table.

Do not purchase from this company. I also purchased a patio set at the March Cottage Life Show and…read morewas told it would be ready in May. No responses from them after multiple calls and emails. My husband had to take a chance and drive from Vaughan to Kitchener to see if our patio had arrived. That was in JULY. They didn't even have the decency to let us know it was there. However, we have yet to receive the coffee table. I am still trying to get a hold of someone for that. I have paid in full and still waiting. This company is atrocious. Spend your money elsewhere.

J&J Pools are by far the most honest and dependable pool company around. I have compared their…read moreprices and work with other pool companies. They try their best and give you great advice for preventing other problems. They have always been on time and do impeccable work. I had a liner put in this summer. It fitted perfectly. The value for my money was the best. Each worker that was here showed respect, excellent work habits and pride in what they were doing. This type of workmanship is hard to find. I would highly recommend them above others. Frank Glew, Kigchener

Great Service, when the "pool Guy" missed 3 appointments i contacted J&J and with a technician in…read morethe area he dropped by same day and helped solve my problems. They know their stuff and will continue to get my business going forward. Should be your first call when it comes to pool service

John and the whole team at Waterscape have been great to deal with. They communicated to us…read morethroughout the process of our new tube.

From the owner: We offer a wide variety of hot tubs and swim spas, including Hydropool Self-Cleaning and Hydropool…read moreSerenity lines. Visit our showroom to see the stunning working swim spa, perfect for fitness, play, and relaxation. FREE water testing available! We carry hot tub, spa, and pool water care chemicals and accessories, and can service any brand of hot tub or pool.

Mainly I love the selection. Something for everyone. lots of fun and great prices. check out the…read moreelectronics dept.

This place is awesome. They have a little bit of everything. You'll be surprised with what you…read moremight walk out of here with. Lots of really cool military surplus stuff. A lot of camping and survival gear. The tool section is a bit sketchy, Its mostly all made in china crap that will break the first time you use it. I got a 3/8'' ratchet extension and i twisted it right off on a 1/2'' bolt. But you get what you pay for i guess, for $3 you can just chuck it out and buy another one. Overall a cool store.