Very friendly and helpful staff! after sending pictures of jets and air diffusers that were…read moremissing/not functional on our used tub, they were able to figure out all the needed parts! they put them aside for me since I was driving from out of town to get them. The price point for chemicals and hardware is great! We also took advantage of having some things shipped to our home that wasn't in stock at the time and it arrived very quickly! Bravo Home & Leisure team!

I am from the Petrolia area, and they were worth the drive!…read moreWe were getting jerked around with local (london area) vendors, and could not find a tub that was both well made and affordable. I called on a lark and was quickly put in touch with Kevin, who later even called me back outside of store hours to answer my questions. We got a great deal on an amazing hot tub from Kevin, and the support they gave us was unbeatable. 10/10, definitely worth checking them out regardless where you live.

Still a wonderful facility, but their check in and registration is a complete joke and it's normal…read moreto wait 10 minutes or more just to pay for drop in swimming. No separate lines organized for people registering for programs, vs those who are just in for a drop in. It's normal for all staff to be occupied with mothers who are deciding on which sports programs to enrol their family in.

Cassie Campbell, or better known as the Wellness Centre's twin…read more The reason I say that is because the layout for both of them is basically identical. However, perhaps because it is newer, Cassie Campbell is a little nicer. What I like about it is the giant glass walls that allow you to see outside. It really makes the place seem bigger and non-claustorphobic. The layout of the gym consists of all the workout equipment in the centre, and a track circling around, with the corners available for stretching exercises. Basically every piece of equipment one could need is here, and then some. The membership fees are reasonable. I bought a month pass which is only $40 if you are a student, otherwise its closer to $50. For a one time pass it's $7 for a student and closer to $10 if you are not a student. There are also a lot of other activities and classes since it's a community centre; however, I can only comment on the gym part since that's all I really used. If you are looking for a place to workout, I recommend at least trying out this gym, you might end up loving it. Warning, depending on which side you come from on Chinguacousy you may have to pull a U-Turn to get inside the parking lot lol. . . but bonus though, if you buy a pass to any Brampton city gym, you gain access to all their gyms.

I just want to say thank you to Sandra for fantastic service to change my leaking pool filter. Tim…read moreand Philip did excellent job quickly and professionally replacing old filter with a new one. I am very happy and will recommend Pioneer Pools to all my neighbors.

We purchased our swim spa back in 2021. Jessica has been amazing with her continued customer…read moresupport. Her knowledge of the chemistry for all the products is second to none. She has even helped us when she has been away on holidays via text. You don't find that kind of dedication anymore. Jessica always puts the customer first! I don't know what I would do without her knowledge and support. Thank you Jessica, you are amazing!!!

Hi I recently purchased a Swim Spa the Wolverine model. I was impressed by how efficient the…read moreservice was ( i.e.: excavating, cement pad, electrical, water delivery, set up and swim spa school). A pleasure to deal with Artic Swim Spa Kitchener. A special shout out to Clinton and Ryan for excellent service. Amanda R.

Sorry it took so long just want to thanks the 3 men you sent to open our pool at 34 pinedale dr…read morethey where the best we ever had very polite never got frusterated told us everything about our pool if i had to rate these dudes it would be a plus 10 thk you for everything larry awalt

I have used this company to open/ close pool for several years. However this year's closing service…read moregave me surprisingly poor experience. On the service day, I arrived home shortly after the crew left and found the backyard messy, all the container and storage bin were left open, along with a skimmer basket standing alone being separated from other parts. Next I found wide gap between winter lock cover and the curve side of my pool -- the cover was ordered and custom-made by this company! Lastly I received an invoice put underneath my front door mat showing one extra hour ($120 + tax) labor added to the price of standard service I ordered every year - It is the same pool serviced by this company for several years, and there was never such extra hour labor charge on previous invoices. I immediately contacted the manager through email (with pictures I took) and text messages regarding issues stated above ... two days later I received an email reply from the operation manager. Rather than providing any explanations, I was simply struck with a notice/ decision that they must charge me extra hour labor from now on till future. Not any feedback was given regarding the gap between lock cover and the pool side wall. I have submitted a formal complain through Customer Protection Ontario.

Love Terry Howald Pools!! I purchased my pool from them in 1996 and 26 years later...still always…read morehave exactly what I need!! Thank you!

From the owner: Terry Howald Pools provides residents of southern Ontario with quality pools. We offer in-ground…read morepool installation, leak detection, weekly service, water chemistry imbalance management, after installation improvements, renovations and liner replacement. For pool installation or improvement in southern Ontario, call Terry Howald pools.

J&J Pools are by far the most honest and dependable pool company around. I have compared their…read moreprices and work with other pool companies. They try their best and give you great advice for preventing other problems. They have always been on time and do impeccable work. I had a liner put in this summer. It fitted perfectly. The value for my money was the best. Each worker that was here showed respect, excellent work habits and pride in what they were doing. This type of workmanship is hard to find. I would highly recommend them above others. Frank Glew, Kigchener

Great Service, when the "pool Guy" missed 3 appointments i contacted J&J and with a technician in…read morethe area he dropped by same day and helped solve my problems. They know their stuff and will continue to get my business going forward. Should be your first call when it comes to pool service

Hi! I would like to express my appreciation for the above and beyond what is required help I…read morereceived from Wanda , the customer service cashier. She was so kind and helpful to me in regards to my inquiries about a product. What an outstanding quality of service she gave! She made my day! I hope the store owners appreciate her worth! Thank you Wanda! Danielle Poirier

A great Home Hardware location. The selection is not as large as some of the bigger stores, but the…read moreservice and knowledge of the staff is terrific: they have helped me in countless ways over the years and I can't recommend them enough.