Let me start by saying that from the moment I started looking for a new vehicle I was treated with…read morenothing but friendly courteous service from Geri Lynn and the staff. It was the best experience I have had in 30 years of buying a vehicle but last night while heading to work an hour away, I ran over something and 2 of my tires blew out. I connected to Nissan connect and they had a tow truck pick my vehicle up and tow it to the Nissan dealership in New Orleans. I was extremely upset and decided to text Geri Lyn. She had actually given me her number when I bought the vehicle in case I needed to contact her. She called me within a few minutes of me texting her and told me that if I had any problems this morning to call her. Well luckily I had purchased a tire hazard policy when I purchased the vehicle but the Nola dealership couldn't pull it up so I texted Geri Lyn to let her know. Within minutes she had texted me back and had one of the staff pull my policy and speak with the dealership in Nola. My vehicle is now being taken care of and I am beyond impressed with the customer service I have received from Geri Lyn and her staff. It is very rare indeed in this day and time for you as a consumer to be treated with such respect. She truely cares for her customers as does her staff. Thank you again for such amazing customer service!!! Tammy Chiasson

1 Star I was interested in purchasing a very low-mileage…read more2019 Nissan Titan XD from Geri Lynn Nissan. I live out of state and was working with the dealership remotely by phone and email. I am already a Nissan owner, including a 2024 Nissan Rogue SV purchased from another Nissan dealership, so I was completely stunned to learn during this process that Geri Lynn Nissan would not sell a vehicle to an out-of-state buyer. I spent considerable time discussing the Titan, pricing, and an out-the-door purchase. After going through the process, I was ultimately told that Geri Lynn Nissan would not complete the sale because I was an out-of-state buyer. My concern was not simply that the dealership had a policy regarding out-of-state sales. My concern was that this restriction was not made clear to me earlier in the process, after I had already invested significant time trying to complete the purchase. I contacted Nissan Consumer Affairs and explained the situation, including my concerns about how the matter had been handled. Nissan ultimately told me that the decision was made by the individual dealership and that Nissan would not intervene. I understand that individual dealerships may establish their own sales policies. However, I believe an out-of-state customer should be made aware of such a restriction before spending substantial time pursuing a vehicle. This review is based solely on my personal experience. I am posting it so other potential buyers, particularly those shopping remotely or from another state, can be aware of my experience and confirm the dealership's sales policy before proceeding.

There the best in my book they help you in any way they can to get you in a new or used car they…read moreare friendly People that work there

I went for a CRV and they didnt have the color that i wanted so I was gonna leave and the sales…read moreperson said they could give me a good deal on a hybrid , but i didnt go there for that and they said just take it for a ride , so i did and it ran good and i really wanted to give the sales person a sale cause i thought she was a friend, so I bought it and on my way home it had a strong smell of battery acid , it really stink bad . So the next day i called and told them I wanted to return it and get a gas CRV and was told no i couldnt , then she said let me talk to the manager and i will call you back . When she called back she told me we can take it back but all we can give you back of your equity is 2500.00 dollars down from 12500.00 ,so i went back and got the CRV and they stole 10.000 from me , so it you do go there to buy a car, be carefull cause they will screw you if they get the chance. PS the Hybrid that i bought already had 5000 miles on it , and i might have put a hundred miles going from there to my house and back . Im done with them

Nice people that Manage and work here. They can help you with any used car for your needs and…read morewants. Across town, they have the sister company with New cars as well. I was visiting and I was on both lots and met several employees. All were very helpful and nice. Recommend? Yes

I experienced one of the best purchase processes with Barker. This is the 4th purchase I've made…read morewith them, and I will continue to purchase from Barker. The entire staff makes the process as simple and quick as possible. Patty B.

I scheduled an appointment through the GMC app (as heavily promoted by GMC through sales, posters,…read moreand phone messages) for an oil change and multipoint inspection. My confirmed appointment was for 8:00 AM, and I arrived early at 7:45 AM. Upon arrival, the service advisor could not locate my appointment in the system, even after I showed her the confirmation within the app. She advised to never book an appointment online or through the app, as there are always reoccurring issues. She took my information manually and checked me in. There were no other vehicles in the pull-up area or waiting customers inside at that time. As time passed, a few others arrived and were also waiting. By 9:30 AM, an elderly couple who had been there since 8:00 AM inquired about their vehicle and were told it had not yet been started. Frustrated, they decided to leave. At 10:15 AM, after nearly three hours of waiting with no visible progress and no one checking out at the counter, I asked about my vehicle and was told it also hadn't been started. At that point, I decided to take my truck and leave as well. What made this experience even more disappointing was the lack of concern or communication from the service manager. A manger never came out to update or apologize to any of us waiting, even after multiple customers left due to delays. A service advisor did come out and say they were "accidentally overbooked" at one point in passing. However I question that as there was literally not ONE person who checked-out from 7:45am -10:15am, nor were their any phone calls made to anyone advising their vehicles were finished. The lack of being respectful of customers time is disheartening, as making appointments should ensure smooth flow and operations to stay on time and keep customers satisfied. I used to be a consistent Barker GMC customer but had switched to Dantin Chevrolet years ago due to similar issues. Dantin has always provided quick, efficient service. I decided to give Barker GMC another try today, but after this experience, I will not be returning or recommending their service department to anyone.

The service agents are arrogant and treat the customer like they are idiots. worst service ever.read more

Maybe for warranty items or oil changes, I would recommend. The technicians did a good and fast job…read moreon the ac. It's the store itself. They making a killing. My 72 yr old dad just pd $3000 for an ac and a bunch of diagnostic charges on 2012 Corolla. Ac works great but come on. Usually a company that charges these fees, agree to take that off the repair costs if they agree to have repairs done there, NOPE not Greg Leblanc. They charge a diagnostic fee even if you tell them what's wrong and to just fix it. And you can tell them you changed a part, and because that's the 1st thing to change when the problem occurs, they want to change it again. Nope! For my older vehicles I will bring to a local mechanic that's reasonable. This is exactly why I mainly keep a new car every few years. Warranty people. I give a 3 for the job they did do. Service advisor was stupid.

i had the best experience ever! bought a ram 1500 sport in 2011 .. paid it off.. feb 2020 went back…read morebought another.. this one the big horn and it was again the best experience!! also til this day the first one had no problems ever! and i know this one won't either! god will take care of it! mr. jessie thompson was a joy to do business with! i recommend anyone asking for his help, you will be glad you did!! i have nothing but good to say about southland dodge in houma la. the quality of the vehicles and personnel!!! god bless you all!

Great sales team and great products. I have the Ram 1500…read moreSport and my son has a charger and have had no issues. Helped me every step of the way and service/ oil changes have been great so far.

I was really impressed with the great customer service we received today. Tye was great and after…read morelooking for a car all over town, they had the best deal and best customer service by far.

Company accepted my vehicle from Statefarm. After keeping it for a month, they transferred it…read morewithout my consent. That's right with no consent!! After complaining to my Statefarm rep. I received a call and he said all I can say is sorry. He didn't offer to make amends for anything. So my car sat their for a solid month with interior water damage. Now because of them I have more damage to the car. Never ever use them for service.

The only reason this didn't get 1 star is because the sales team was knowledgable and friendly…read more Unfortunately they bate and switched us when we were ready to make a deal. Told us he'd be able to give us a "used" (loaner with 2500miles) 2020 CX-5 for around 24k and then we went to make a deal he changed it to 27.5k. We ended up getting a Brand New 2020 CX-5 from the Mazda in New Orleans for literally the same price AFTER taxes and fees.

All I can say about this place is that it is a place I can send my wife and daughters to without…read moreany worry that they will be ripped off. They will do a great repair job and charge an honest price. Once my daughter brought her car in because she thought the transmission was jammed into park (could not get it into drive). They took the car in, did all sorts of diagnostics, did not find a problem. They did not charge a penny! And she has never experienced this problem again - you figure out what that was all about? They place receives my highest recommendations.

Had some minor body work done because some hit my fender and Southland was able to take care of it…read morewithin a week. Looks brand new!

From the owner: Southland Dodge Chrysler Jeep Ram is a premier automotive dealership located in Houma, La, proudly…read moreserving customers across the region with a commitment to excellence and hometown hospitality. We offer a wide selection of new and pre-owned vehicles from trusted brands like Dodge, Chrysler, Jeep, and Ram--catering to every lifestyle, from rugged work trucks and adventurous SUVs to refined sedans and family-friendly vehicles. Our knowledgeable sales team is dedicated to helping you find the perfect vehicle to fit your needs, while our finance experts work with a network of lenders to provide flexible and competitive financing options. Beyond the sale, our state-of-the-art service center and certified technicians ensure your vehicle stays in peak condition for years to come. At Southland Dodge Chrysler Jeep Ram, we combine trusted automotive expertise with personalized customer care to deliver an outstanding car-buying and ownership experience.