Let me start by saying that from the moment I started looking for a new vehicle I was treated with nothing but friendly courteous service from Geri Lynn and the staff. It was the best experience I have had in 30 years of buying a vehicle but last night while heading to work an hour away, I ran over something and 2 of my tires blew out. I connected to Nissan connect and they had a tow truck pick my vehicle up and tow it to the Nissan dealership in New Orleans. I was extremely upset and decided to text Geri Lyn. She had actually given me her number when I bought the vehicle in case I needed to contact her. She called me within a few minutes of me texting her and told me that if I had any problems this morning to call her. Well luckily I had purchased a tire hazard policy when I purchased the vehicle but the Nola dealership couldn't pull it up so I texted Geri Lyn to let her know. Within minutes she had texted me back and had one of the staff pull my policy and speak with the dealership in Nola. My vehicle is now being taken care of and I am beyond impressed with the customer service I have received from Geri Lyn and her staff. It is very rare indeed in this day and time for you as a consumer to be treated with such respect. She truely cares for her customers as does her staff. Thank you again for such amazing customer service!!! Tammy Chiasson read more

They are amazing. Everything is awesome with Justin LeJuene taking care of your wants and needs. He is friendly and caring.

waited over an hr thinking they were diagnosing my vehicle only for the girl to finally ask/check my warranty and tell me it hasnt kicked in yet and it would be 100$+ before they started working. thanks for nothing dealership. horrible and never going back. Also wanna charge 150 to reconfigure key fob after replacing dead battery. scammy place and annoying jingle when you call. read more

Purchased a vehicle with them because my wife wanted a specific vehicle but they were the highest priced of all Nissan dealers in the area. Do you research on truecar.com or something similar first as you are guaranteed a better price. I do want to acknowledge the great job the salesman did to earn my business and did not reflect the overall great attitude of most of the staff. They did reach out and offer to assist in any way possible which should be considered when reading the above original comment. After seeing my intial review the dealers management reached out and asked that I return the vehicle and unwind the contract. With no consideration for the cost in time and effort and no consideration for the "customer" they value. I was advised the Geri decided it would be better to unwind the sale. I will reiterate that the sales and service staff were wonderful but the owner and management staff are not concerned with customer satisfaction. read more

I called to ask about a Car Fax history on a car serviced many times by this dealership. I was told that they couldn't give me any more information than what was on the report which is very general. I would assume that they keep better records than that, but the Sales Dept just isn't interested in taking a minute to look into it. read more

Great place to do Business with. Our salesman, Johnny, was very helpful and a pleasure to deal with. Had no idea until we purchased the new car that he is the owners son. There was a big selection of drinks to pick from to cool us down from the heat. Geri, the owner, came and introduced her self and sat and talked for a while. It was a pleasure to meet her and talk to her. There was a big selection of new cars with great prices. Really enjoying the new 2021 Nissan Sentra. read more

I had a great experience with this dealership. My salesman, Nick, was great and helped me get into my dream SUV that I'd been wanting for years! I had to bring my vehicle back in because there was a leak in the sunroof which is a common problem with sunroofs and the dealership took great care of me and my family! The manager Justin was also wonderful to deal with and everyone made us feel like part of the family.. I had to bring my kids with me and they entertained them with coloring and their macaw Polly which was neat for the kiddos. My son still has his coloring of Polly on the fridge.. The service department was very friendly, Paige helped me and got my car to the point where my kids could ride in it again and were all very happy with the outcome! They really turned something that could've been unpleasant into a nice day! Instead of hating our time spent at the dealership we left happy and even better, with complimentary wine which is always a win! They really do a great job at this dealership hands down best dealership I've ever dealt with! read more

My family and I were extremely disappointed with our experience. My mother has been in desperate need of a car for months now, as her current one is a death trap, and can't even pass inspection. We went to Geri Lynn for the Memorial Day sale, and informed our sales associate straight up: "We need a used car, for under $10,000, and we need something with low monthly payments, under $200. Can you help us?" Now, by this point we had gone to plenty other dealerships and been told, "No, I'm sorry, I don't think we can." And that's fine. But our associate, Jarrod, insisted that he could help us. We spent HOURS of our Memorial Day finding a car we fell in love with, in our price range, and were repeatedly promised that he could help us get a good deal. "Under 200/month" he kept saying. "Don't worry, I got you." And finally, after all of this mess, of convincing my sister to co-sign to improve our chances of approval, and figuring out what we could compromise on, we finally were taken to the financial consultant and given a paper that told us that our ONLY choice is a 278/66month deal. $278/month for almost 6 years--a car only worth $10,000, on sale for $8000, with a $1000 down payment, that we'd be paying $18,000 for. We were heartbroken. Good credit, with my sister's help, and they still can only offer us a 24.99% interest rate. Even when we offered to put $3000 down--the extent of my mother's savings and almost half the price of the car--they still "graciously" offered us a deal that would cost us $14,000 more than the car was even worth, for a car that by then would only be $5000 away from being ours. Laughably, the financial consultant seemed very bothered when I started doing the math, and when I asked to know the details--how much of this is for the title, the taxes, how much is interest, and I know you can only start financing AFTER the down payment is applied, so did you? It's almost like they knew they were scamming us. Jarrod, who we'd told again and again that we couldn't afford much, and anything outside our price range would be impossible, then tried to insist that it was a great deal. Frankly, we were hurt, and still are, that we were so deeply misled. Our Memorial Day was wasted at this dealership, because our sales associate refused to share any details, and refused to listen to what we, his customers, needed. We are a family that is used to not being able to afford things--to be informed from the very beginning that it was unlikely, or as it happened, that we weren't being approved for much--that's all we would have needed, instead of being ignored for most of the afternoon and promised something that could not happen. If you aren't struggling to make ends meet, and don't think much of interest rates, by all means get yourself a car here. They will HAPPILY take your money. But if you don't have much to spare, or don't want to pay twice the price in interest, find another place. read more

Went in with a preapproval letter, vehicle already picked out. Left with nothing due to the finance department botching the credit application which should have been a breeze. They decided to alter the terms before submitting which subsequently messed up the conditional offer I had. Talked directly to the bank who confirmed that it wasn't anything on their end but the doing of the dealership's finance department. Total waste of a day. Extremely disappointing. BEWARE! read more

Def treated me well and made sure i was happy with my car and thats what i really wanted..when i went for my oil change didnt wait more than an hour to change my oil and rotate my tires and to fix my recalls.. read more

One morning as I drove away from the house, my 2011 Nissan Murano was acting like the transmission was slipping. I took it to G.Lynn Nissan a few hours later and got a call back with news that the timing chain was bad and along with water pump and associated sprockets and tensioners would need to be replaced. Including the labor the total cost was estimated at about $4300. I called three local mechanics I knew and asked what they charge. All were between $3000-$3500. I told the dealer that I would do the job myself, since I have worked on all the cars I've owned. I changed my mind after finding out what was involved. It would require a mechanic with all the necessary tools and equipment, so I asked one of the mechanics to do the job. When I went to pick up the car it started and drove normally. I drove it a couple days and the problem never reappeared. So I called the guy at the dealership that processes cars into the work queue and informed him it was working fine. His comment was "well, there you go." I then asked what, if anything, the technician had done to the car. After a wishy-washy response, I asked him to find out from the mechanic what was done to the car. The technician had added engine oil to the car. That is all. I was told he had 15 - 20 yrs as a auto technician. I asked if he test drove the car after adding oil. I was told he did not. He only drove it out the work bay. After a search on the internet I found that the timing in the Murano is dependent on oil pressure. The oil had been low and the timing was off making the car lurch and not accelerate normally. I thought it was the transmission due to Nissan's history of CVT transmission failures. If I had not lacked trust in dealers to begin with I would have paid $4K for an unnecessary timing kit replacement and would not have known better. Any work suggested by a dealer should always be confirmed with a second opinion. You can research on line or call a local reputable mechanic. It takes time to do but the alternative is that you could be giving your money away. There's nothing wrong with getting second opinions, especially with dealers. read more