Service was awesome. My advisor kept me informed and they picked up my vehicle and delivered back…read moreto me. Seamless and perfect same day service

Lindsey at Terrebonne Fords Used Vehicle is absolutely amazing. she is down to earth, very…read morepersonable, and wants to do right by the customer. she throughly listened to our concerns and questions and handled them appropriately and in a timely manner. thank you again Lindsey!

Let me start by saying that from the moment I started looking for a new vehicle I was treated with…read morenothing but friendly courteous service from Geri Lynn and the staff. It was the best experience I have had in 30 years of buying a vehicle but last night while heading to work an hour away, I ran over something and 2 of my tires blew out. I connected to Nissan connect and they had a tow truck pick my vehicle up and tow it to the Nissan dealership in New Orleans. I was extremely upset and decided to text Geri Lyn. She had actually given me her number when I bought the vehicle in case I needed to contact her. She called me within a few minutes of me texting her and told me that if I had any problems this morning to call her. Well luckily I had purchased a tire hazard policy when I purchased the vehicle but the Nola dealership couldn't pull it up so I texted Geri Lyn to let her know. Within minutes she had texted me back and had one of the staff pull my policy and speak with the dealership in Nola. My vehicle is now being taken care of and I am beyond impressed with the customer service I have received from Geri Lyn and her staff. It is very rare indeed in this day and time for you as a consumer to be treated with such respect. She truely cares for her customers as does her staff. Thank you again for such amazing customer service!!! Tammy Chiasson

They are amazing. Everything is awesome with Justin LeJuene taking care of your wants and needs. He…read moreis friendly and caring.

I really hope to not step foot into another dealership to buy a car for the next 10yrs. And this is…read morewhy I bought my third Honda. All bought from Barker Honda. My experience with the first two was too long ago to remember if it was good or bad. So let's focus on this experience. I was interested in a 2015 CRV. Test drove it an hour before closing, really liked it, now to see what I can get for it. Long story short, I got a good deal, they took my crappy car off my hands and I drove home feeling safe in my new car. Problems ....um let's call them irritants... 1. Get rid of that girl who answers the phone. She's a miserable person on the inside. Just call, you'll see what I mean. 2. No car wash even though Jason told Harry to schedule the appointment. It was late and everyone was ready to leave... WTH, I can wash my own new car, right? 3. I had to get my own inspection sticker. Why? Because it was late and everyone in the service department went home. Was told a check for $10 would be mailed but it's been nearly 3 weeks. Ah well it's done. And I threw in an extra $10 and got the 2 year sticker. The sticker was an inconvenience that I would have liked to avoid but my usual guy who I always go to boosted my confidence in my decision by saying, "Look at this, a brand new Honda. When you suppose you'll ever break this in?" 10yrs Mr Chauvin. 10 years.

I went for a CRV and they didnt have the color that i wanted so I was gonna leave and the sales…read moreperson said they could give me a good deal on a hybrid , but i didnt go there for that and they said just take it for a ride , so i did and it ran good and i really wanted to give the sales person a sale cause i thought she was a friend, so I bought it and on my way home it had a strong smell of battery acid , it really stink bad . So the next day i called and told them I wanted to return it and get a gas CRV and was told no i couldnt , then she said let me talk to the manager and i will call you back . When she called back she told me we can take it back but all we can give you back of your equity is 2500.00 dollars down from 12500.00 ,so i went back and got the CRV and they stole 10.000 from me , so it you do go there to buy a car, be carefull cause they will screw you if they get the chance. PS the Hybrid that i bought already had 5000 miles on it , and i might have put a hundred miles going from there to my house and back . Im done with them

The service agents are arrogant and treat the customer like they are idiots. worst service ever.read more

Maybe for warranty items or oil changes, I would recommend. The technicians did a good and fast job…read moreon the ac. It's the store itself. They making a killing. My 72 yr old dad just pd $3000 for an ac and a bunch of diagnostic charges on 2012 Corolla. Ac works great but come on. Usually a company that charges these fees, agree to take that off the repair costs if they agree to have repairs done there, NOPE not Greg Leblanc. They charge a diagnostic fee even if you tell them what's wrong and to just fix it. And you can tell them you changed a part, and because that's the 1st thing to change when the problem occurs, they want to change it again. Nope! For my older vehicles I will bring to a local mechanic that's reasonable. This is exactly why I mainly keep a new car every few years. Warranty people. I give a 3 for the job they did do. Service advisor was stupid.

I experienced one of the best purchase processes with Barker. This is the 4th purchase I've made…read morewith them, and I will continue to purchase from Barker. The entire staff makes the process as simple and quick as possible. Patty B.

I scheduled an appointment through the GMC app (as heavily promoted by GMC through sales, posters,…read moreand phone messages) for an oil change and multipoint inspection. My confirmed appointment was for 8:00 AM, and I arrived early at 7:45 AM. Upon arrival, the service advisor could not locate my appointment in the system, even after I showed her the confirmation within the app. She advised to never book an appointment online or through the app, as there are always reoccurring issues. She took my information manually and checked me in. There were no other vehicles in the pull-up area or waiting customers inside at that time. As time passed, a few others arrived and were also waiting. By 9:30 AM, an elderly couple who had been there since 8:00 AM inquired about their vehicle and were told it had not yet been started. Frustrated, they decided to leave. At 10:15 AM, after nearly three hours of waiting with no visible progress and no one checking out at the counter, I asked about my vehicle and was told it also hadn't been started. At that point, I decided to take my truck and leave as well. What made this experience even more disappointing was the lack of concern or communication from the service manager. A manger never came out to update or apologize to any of us waiting, even after multiple customers left due to delays. A service advisor did come out and say they were "accidentally overbooked" at one point in passing. However I question that as there was literally not ONE person who checked-out from 7:45am -10:15am, nor were their any phone calls made to anyone advising their vehicles were finished. The lack of being respectful of customers time is disheartening, as making appointments should ensure smooth flow and operations to stay on time and keep customers satisfied. I used to be a consistent Barker GMC customer but had switched to Dantin Chevrolet years ago due to similar issues. Dantin has always provided quick, efficient service. I decided to give Barker GMC another try today, but after this experience, I will not be returning or recommending their service department to anyone.

The only reason this didn't get 1 star is because the sales team was knowledgable and friendly…read more Unfortunately they bate and switched us when we were ready to make a deal. Told us he'd be able to give us a "used" (loaner with 2500miles) 2020 CX-5 for around 24k and then we went to make a deal he changed it to 27.5k. We ended up getting a Brand New 2020 CX-5 from the Mazda in New Orleans for literally the same price AFTER taxes and fees.

All I can say about this place is that it is a place I can send my wife and daughters to without…read moreany worry that they will be ripped off. They will do a great repair job and charge an honest price. Once my daughter brought her car in because she thought the transmission was jammed into park (could not get it into drive). They took the car in, did all sorts of diagnostics, did not find a problem. They did not charge a penny! And she has never experienced this problem again - you figure out what that was all about? They place receives my highest recommendations.

Nice people that Manage and work here. They can help you with any used car for your needs and…read morewants. Across town, they have the sister company with New cars as well. I was visiting and I was on both lots and met several employees. All were very helpful and nice. Recommend? Yes

i had the best experience ever! bought a ram 1500 sport in 2011 .. paid it off.. feb 2020 went back…read morebought another.. this one the big horn and it was again the best experience!! also til this day the first one had no problems ever! and i know this one won't either! god will take care of it! mr. jessie thompson was a joy to do business with! i recommend anyone asking for his help, you will be glad you did!! i have nothing but good to say about southland dodge in houma la. the quality of the vehicles and personnel!!! god bless you all!

Great sales team and great products. I have the Ram 1500…read moreSport and my son has a charger and have had no issues. Helped me every step of the way and service/ oil changes have been great so far.

I went in on a Friday to pay for the work that had been done on my granddaughters car. What we told…read morethe lady and what she left in her notes was different than what the man told us in person about the fuel pump. They wanted to charge $1400 for a high pressure fuel pump. He also told us the car wasn't leaving but on a wrecker. He never bothered to tell us the battery was dead. Had to jump the battery on Saturday, rented a car dolly and towed it home. We found a reman pump for just over $100, changed it ourselves, the car runs now and we saved $1300. He also fussed about my granddaughter running out of gas. She didn't run out. The car wasn't leaving parked over a month because she was recuperating from ankle surgery. The gas went bad in the car.

highly recommended. the best local auto shop in Houma. Broussard's exceeded all of my expectations…read more Ask for the free 100-point visual inspection.