Mr. Montgomery at Bayou Ford provided outstanding customer service from start to finish. He made my…read morevehicle purchase yesterday a smooth, stress free, and enjoyable experience. He was professional and knowledgeable and truly cared about making sure I was happy with my purchase. I highly recommend Mr. Montgomery and the team at Bayou Ford to anyone looking for a great car-buying experience. Thank you for going above and beyond.

Did not listen. Did not investigate primary concern. Instead "found" a completely different issue…read more This is the second and final attempt to use Bayou Ford Service Department. I know the difference between transmission fluid and engine oil. Not sure how that red spot on my concrete is from a leaking oil pan. 1 star is extremely generous.

The service agents are arrogant and treat the customer like they are idiots. worst service ever.read more

Maybe for warranty items or oil changes, I would recommend. The technicians did a good and fast job…read moreon the ac. It's the store itself. They making a killing. My 72 yr old dad just pd $3000 for an ac and a bunch of diagnostic charges on 2012 Corolla. Ac works great but come on. Usually a company that charges these fees, agree to take that off the repair costs if they agree to have repairs done there, NOPE not Greg Leblanc. They charge a diagnostic fee even if you tell them what's wrong and to just fix it. And you can tell them you changed a part, and because that's the 1st thing to change when the problem occurs, they want to change it again. Nope! For my older vehicles I will bring to a local mechanic that's reasonable. This is exactly why I mainly keep a new car every few years. Warranty people. I give a 3 for the job they did do. Service advisor was stupid.

There the best in my book they help you in any way they can to get you in a new or used car they…read moreare friendly People that work there

I went for a CRV and they didnt have the color that i wanted so I was gonna leave and the sales…read moreperson said they could give me a good deal on a hybrid , but i didnt go there for that and they said just take it for a ride , so i did and it ran good and i really wanted to give the sales person a sale cause i thought she was a friend, so I bought it and on my way home it had a strong smell of battery acid , it really stink bad . So the next day i called and told them I wanted to return it and get a gas CRV and was told no i couldnt , then she said let me talk to the manager and i will call you back . When she called back she told me we can take it back but all we can give you back of your equity is 2500.00 dollars down from 12500.00 ,so i went back and got the CRV and they stole 10.000 from me , so it you do go there to buy a car, be carefull cause they will screw you if they get the chance. PS the Hybrid that i bought already had 5000 miles on it , and i might have put a hundred miles going from there to my house and back . Im done with them

I bought my dodge pickup there for oil change ,staff was rude and to add insult to injury the stole…read moremy glasses that were of sentimental value. Then I spoke to the owner Vicky who gave a lecture on how here parents paid her college tuition which I didn't want to heard Untrustworthy place no etiquette do not recommend coz they r cleptomaniacs that steal!!!!

Been going here for over 10 years sense "SEASON" Ran this shop IYKYK bought a 2023 Ram from Xtreem…read moreFor 3 years took my truck here Faithfully trying to build a relationship even though its 30 min away. Go in feb get an oil change tell the service writer I think something is wrong with the transmission. With his chest out the service router all cocky assures me nothing's wrong with my transmission cause he has the same truck and I have to go miles before I have to worry about my transmission why my 2023 ram 1500 with 25,000 miles my transmission gone yesterday. I asked them for help told them their service. Writer assured me in me thinking that I got a great relationship with Trish in this company. I'm told I better find a way to get my truck there fast when they could've told it up there Got me a loaner car cause I'm such a great customer, but apparently I'm not so now my business goes elsewhere. I should've known better because they don't have a lot of mechanics. So, what's my fault too.!

I now know that I had been spoiled being from the Midwest and growing up in a city where you can…read morethrow a stone and hit a damn good mechanic. It's something I value much more now in my life but you live and you learn. Its been some time, years, since I brought my old Dodge here for transmission work. But there are only two kinds experiences that stick out as unforgettable. When everything is great and goes right and when when everything goes bad and is abysmal. Well Cottoman certainly isn't great and they're expensive to boot. So if you want to drive a car out of a garage and have it towed back, then Cotton is for you.

I was having issues with my car and my family mechanic was unable to see what was wrong but one…read morequick phone call and visit to Cottman and my car was repaired in about 1 hour (with a part having to be ordered).The guys there were pleasant, helpful and most of all very professional! Todd even gave me a follow up call later that afternoon so yes, they do value their service and customers.

I was in immediate need of a tow truck on a Saturday afternoon and the other two companies that I…read morecalled quoted more than double the price of this company. The wait was 30 minutes because he was across the river, but I did not mind because I saved so much money. If I am ever in need, I will not hesitate to call them. ( S & E Towing Service on Google)

If you're ever in need of a tow in the New Orleans/ Westbank area give Three Brothers Towing a…read morecall. On Christmas Eve at 10pm, I had to get my moms car towed from the mall to her house after she misplaced her car keys, about a 15 mile tow. I turned to Yelp and Three Brothers Towing had positive reviews for being prompt and fairly priced. Scheduling a tow was quick and easy, as an extra convenience I was able to pay over the phone with Zelle. The driver was there before the estimated time of 30 minutes. Excellent service and level of professionalism! Thanks Three Brothers Towing for delivering on your promise!

Very nice sales & finance team. I just purchased my 4th vehicle from them over the last 20 yearsread more

I drove down from Metairie because they had a Kia Rio for sale. First thing I noticed was the oil…read morewas dirty. I could not open the trunk with the lever inside the car but the key fob would open it. Ryan said that was a safety feature. I noticed the tire pressure warning light was on but thats is usually no big deal just a reset button. I asked Ryan for a carfax report and he said they do not do that. He then scanned the vin with his phone and told me the car had two owners and no accidents. Which proves he has carfax or autocheck. My wife and I left to go eat and called my son to run a carfax. Turns out the first owner was a rental. I know carfax and autocheck say if a car has been a rental. The rental was for only nine months and 9k miles so we decided to go back and do a deal. Ryan was firm on his price but we bought it anyway. The brake tag was expired so I went to get one, it failed the tint test. I had to pay $130 get the tint removed. Kias do not have a TPMS reset button so I took it to a Kia dealer and they want $200 to replace a tire sensor. Also they checked the trunk release lever and said they have to replace the trunk latch for $700 {not a safety feature Ryan} And to top it off I had about a inch of water in the trunk after a rain. Both tail lights were leaking. I tried to write this review on N & N web site but it would not go through. They must have bad reviews blocked because all of there reviews are 5 star. Beware if you buy a car from here.